Rae Ann Geneva

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  • Interior

    A multi-purpose exercise machine in a gym setting.

  • Outdoors

    A joyful moment captured in a selfie with smiles and sunshine.

  • Building

    A charming residential building with a sloped roof and surrounding greenery.

  • Architecture

    A modern house with large windows and a brick exterior, surrounded by greenery.

  • Bedroom

    A hospital room with a single bed and bedside furniture.

  • Dining

    A joyful moment at a restaurant, capturing the festive spirit with holiday decorations.

  • Fireplace

    A spacious dining area with multiple tables and chairs, a brick fireplace, and large windows.

  • Caregiver

    A heartfelt embrace shared between a caregiver and an elderly individual, symbolizing warmth and companionship.

Rae Ann Geneva

839 West Main Street, Geneva, OH 44041

For more information about senior living options: (844) 490-3973

4.6 from 71 reviews
5 stars
60
4 stars
4
3 stars
2
2 stars
0
1 stars
5

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    Overall Review of Rae Ann Geneva

    Pros

    • pro Volunteers report that teaching piano to residents is a rewarding experience for everyone involved.
    • pro Staff were attentive and residents seemed in good spirits during lunch.
    • pro Aides helped residents into bed with a smile and stayed late to ensure comfort.
    • pro Rae-Ann staff are wonderfully caring, making families feel welcome.
    • pro The therapy department is outstanding, providing thoughtful, personalized care.
    • pro The facility is five-star, family-friendly, and receptive to input from families.
    • pro Nurses Mary Ann and aides Ashley are outstanding and very helpful.
    • pro The staff are friendly and responsive, treating residents like family.
    • pro The facility offers many engaging activities to keep residents happy.
    • pro The care team goes above and beyond to accommodate residents.
    • pro Check-in is easy and the staff are friendly.
    • pro The rehab team helped residents regain independence and pride through therapy.

    Cons

    • pro The reviewer would not recommend this nursing home, claiming residents do not receive quality care and that staff deal with high school?style drama and toxic management.
    • pro The reviewer alleges that a patient's mother lay in bed for 15 minutes before CPR began, accusing staff of neglect.
    • pro The reviewer describes a terrible experience with a condescending social services director, implying it reflects poorly on the facility.
    • pro The reviewer reports that staff did not answer the patient's call bell and left her sitting in a chair for hours after surgery.
    • pro The reviewer notes that an aide rolled her eyes when told the mother was ready for bed.
    • pro There is a sense of staff shortages at times, affecting care.
    • pro Some reviewers describe the environment as unprofessional and neglectful.

    Review

    The collection of comments about this Rae-Ann facility presents a deeply mixed portrait. On one side, there are many heartfelt testimonials describing a welcoming, clean, and nurturing environment where residents are cared for with warmth, where therapy and activities brighten days, and where staff members go the extra mile to treat each person like a member of the family. On the other side, there are stark warnings and troubling anecdotes about care gaps, communication problems, and leadership concerns that leave families worried about safety and dignity. Taken together, the reviews suggest a place that can be wonderful for some residents and families, while raising serious red flags for others under different circumstances.

    Several reviewers emphasize the positive, almost beacon-like qualities of Rae-Ann Geneva. Families frequently note the facility as clean and well-kept, with spacious living quarters and a homelike atmosphere. The staff is repeatedly described as friendly, professional, attentive, and compassionate. Specific names appear with high praise: Mary Ann the nurse is described as outstanding and sweet; Ashley the aide is noted as helpful; Maria STNA is praised for her care with residents; Leah is singled out as "wonderful" and credited with positive impact. Several families express gratitude for staff who treat residents with dignity, explain things clearly, and establish a comforting routine. The sentiment runs strong that the staff genuinely cares and that the facility is capable of creating a sense of community and belonging for residents and their families.

    The therapy and rehabilitation side also receives a lot of positive attention. One family member shares that their husband's rehabilitation after a hip fracture benefited from an excellent physical therapy department, with staff who are caring and provide thoughtful, personalized care. The activities department is frequently cited as engaging residents every day, offering a schedule of events that keep people active and enjoying life. A long-time visitor who returned to Rae-Ann after experiencing other facilities notes that Rae-Ann Geneva stands out for its cleanliness and for staff who know their residents well, which makes care feel more individualized rather than transactional. For families who value a robust activity calendar and a hands-on therapy team, the facility appears to deliver well.

    Yet the same collection of reviews does not shy away from sharp criticisms. Several entries express serious concern about the quality of care and the overall work environment. One reviewer declares the place "not a place I would recommend for anyone," arguing that residents do not receive the level of care they deserve and that staff contend with "high school style drama and toxic management." A particularly troubling anecdote describes a mother who lay in bed for 15 minutes before CPR was started, prompting questions and alarms about staff responsiveness and the speed of medical intervention. Other comments describe staff rolling their eyes, neglecting to answer a patient's call buzzer for hours after surgery, and a general sense of neglect in certain situations. These stories underscore the fear that, for some families, patient safety and timely assistance can be compromised.

    A number of reviews center on staffing levels and organizational culture as contributing factors to the negative experiences. While many praise the dedicated care teams, there is also a recurring concern about staffing shortages and the resulting workload. One reviewer notes that "sometimes the workload is a lot," and another voice mentions a perceived shortage of staff at times. Some comments highlight the use of agency staffing as a factor in inconsistent care, while others commend Rae-Ann for not relying on agency workers and for knowing residents personally. The tension between admiration for individual staff members and frustration with systemic issues - shortages, management decisions, and communication gaps - appears throughout the feedback.

    Management and interpersonal dynamics also surface in the critiques. A "terrible experience" is recounted with a condescending social services director, painting a picture of leadership that undervalues family input and patient dignity. In contrast, several reviews reflect gratitude for staff who explain procedures, greet visitors warmly, and coordinate visits, suggesting that when leadership and culture align with patient- and family-centered care, the experience can be markedly positive. The facility is described by some as veteran-friendly and family-oriented, with a sense of community that makes families feel welcome and involved, while others worry about a system-wide culture that allows neglectful behavior or slow responses to be tolerated.

    In summary, the facility appears to offer two divergent experiences. For many residents and their families, Rae-Ann Geneva represents a clean, caring, and engaging environment where staff go above and beyond in daily interactions, therapy, and programming. These voices celebrate compassionate caregivers, attentive nurses, and a welcoming atmosphere that supports recovery, rehabilitation, and social connection. For others, the same setting raises serious concerns about safety, timely care, and management practices, with allegations of delayed responses, lack of attention to call bells, and a work culture that some perceive as toxic or poorly managed. The consistent thread is that the quality of the experience hinges heavily on individual staff interactions, the time of day, and the specific circumstances surrounding a resident's care.

    Features

    Housing

    • 84 resident community capacity 84 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rae Ann Geneva is an assisted living community located in Geneva, OH. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    For the convenience of our residents, we provide a beauty salon, cable or satellite TV, and community operated transportation. We also have a computer center, gaming room, small library, and Wi-Fi/high-speed internet access for those who enjoy staying connected and engaged.

    Our dining options are restaurant-style with special dietary restrictions in mind. Our highly trained staff assist residents with activities of daily living such as bathing, dressing, and transfers. We also offer assistance with medication management and diabetes diet plans for those who require it.

    At Rae Ann Geneva, we value the mental wellness of our residents. We have a wellness center with 24-hour supervision and a mental wellness program to ensure their emotional well-being is addressed.

    In terms of activities, our residents can enjoy concierge services to assist with their needs. We offer fitness programs to promote physical health and planned day trips for entertainment and socialization. Our residents also have the opportunity to participate in resident-run activities and scheduled daily activities for their enjoyment.

    Additionally, our location provides easy access to several amenities nearby. There are two parks for outdoor leisure activities, five pharmacies for medication needs, seven physicians' offices for medical care, 23 restaurants offering diverse dining options, one transportation service for travel needs, three places of worship for spiritual fulfillment, and three hospitals providing medical services within close proximity.

    At Rae Ann Geneva, we strive to create a welcoming environment where each resident feels comfortable and cared for. Our dedicated staff is committed to providing exceptional care services that meet the individual needs of each resident while promoting independence and maintaining their quality of life.

    Nearby Places of Interest

    Hospitals

    • UH Geneva Medical Center (0.1 miles)
    • Uhhs Memorial Hospital Of Geneva (0.1 miles)
    • University Hospital Health System (4.6 miles)
    • Lake Hospital System (5.3 miles)
    • University Hospitals Conneaut (10.1 miles)
    • Acmc (10.1 miles)
    • Patient Financials Office (10.1 miles)

    Places of Worship

    • Assumption Of The Blessed Virgin Mary - Geneva, Ohio (0.2 miles)
    • United Church (0.8 miles)
    • Geneva First United Methodist Church (1.6 miles)
    • Trinity Lutheran Church-Elca (5.3 miles)
    • Milligan Thomas & Alliston Rev (5.8 miles)
    • Lighthouse Baptist Church (9 miles)
    • Eagleville Bible Church (9 miles)

    Physicians

    • Ashtabula Clinic Geneva Family Health Center (0.3 miles)
    • City Of Geneva (0.7 miles)
    • Piszel Pain Management (0.8 miles)
    • Lake Urgent Care Centers (4.6 miles)
    • University Hopsitals Madison Clinic (4.6 miles)
    • UH Rainbow Madison Pediatrics (4.6 miles)
    • Orthopedic Associates of Lake County (4.8 miles)

    Restaurants

    • Old Mill Winery (0.8 miles)
    • Luisa's Mexican Grill (0.8 miles)
    • Subway (1 miles)
    • The Winery at Spring Hill (1.4 miles)
    • McDonald's (2.1 miles)
    • Wendy's (2.1 miles)
    • Best Friends Restaurant (2.2 miles)

    Pharmacies

    • Rite Aid (0.8 miles)
    • CVS Pharmacy (1 miles)
    • Walgreens (4.4 miles)
    • Rite Aid (4.5 miles)
    • Marc's Stores (4.8 miles)
    • Walmart Pharmacy (5.7 miles)
    • Rite Aid (9.5 miles)

    Parks

    • Geneva Parks & Recreation (0.9 miles)
    • Geneva Township Park (4.6 miles)
    • Madison Township Park (5 miles)
    • Western Reserve Greenway Trail (6 miles)
    • Bill Stanton Community Park (6.7 miles)
    • Thompson Square (9.1 miles)
    • Smith Field Dog Park (9.9 miles)

    Transportation

    • U-Haul Neighborhood Dealer (2.4 miles)
    • U-Haul Neighborhood Dealer (10.3 miles)

    Frequently Asked Questions

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