Geneva Health Care Ctr

Pros

• Pine Grove is an awesome place to bring loved ones, with staff who go above and beyond.
• The facility is very clean and feels like a big family at Pine Grove.
• Pine Grove provides a wonderful family environment and high quality care for residents.
• The staff at Pine Grove are friendly, caring, and dedicated to residents.
• Pine Grove's staff promote a friendly, family atmosphere.
• Brandi and her staff are knowledgeable, helpful, and friendly.
• The admissions department is caring and helps families find the right path.
• The facility is clean, safe, and staffed by compassionate, five-star caregivers.

Review

Pine Grove stands out as a place that families are proud to trust with their loved ones. The sentiments echoed by those who have spent time visiting or placing relatives there center on a culture of going above and beyond. People consistently describe the facility as clean, welcoming, and as feeling like a big, caring family. The overarching impression is one of warmth and attentiveness, where staff are not just professionals but partners in the well-being and comfort of each resident.

A common thread across the notes is the sense of a true family atmosphere. Residents are surrounded by a team that is described as friendly and dedicated, with many comments highlighting the high quality of care provided. One reviewer notes that Pine Grove fosters a "friendly, family atmosphere," while others describe how the staff's kindness and compassion are evident in everyday interactions. The care atmosphere isn't just about medical attention; it's about creating a supportive environment where residents feel respected and valued.

Cleanliness and a welcoming environment are consistently praised. The facility is repeatedly called very clean, with several reviewers explicitly mentioning a warm welcome as soon as they walk in. This combination of cleanliness and a warm, inviting mood helps set the tone for positive experiences, whether you're there for a routine visit or to discuss care options for a loved one. The emphasis on a neat, orderly setting reinforces the perception of safety and comfort for residents and their families.

The staff throughout Pine Grove is highlighted as a standout feature. Visitors describe the team as nice, helpful, and attentive, with many remarks about staff who are not only capable but genuinely invested in residents' well-being. One person recalls staff who spoke highly of a father and demonstrated the ability to care for him with genuine care. This consistency of praise across multiple accounts reinforces the impression of reliable, compassionate care rooted in everyday interactions and thoughtful service.

Visitors also underscore the sense of partnership they feel with Pine Grove's staff. The community is depicted as a place where families are guided and supported, with the admission process itself receiving particular warmth and attention. Accounts mention the admissions department as caring and eager to help families find the best path forward for their loved ones. There is gratitude for being directed in the right direction and for recommendations that come from a place of care and experience, signaling a trusted process during what can be a stressful time.

Specific individuals are named as making a meaningful impact. Brandi, in particular, is acknowledged for her leadership and for coordinating important planning with residents and families. Other reviewers note that Brandi and her team are knowledgeable, friendly, and willing to go the extra mile. The idea of a proactive approach is also evident in mentions of an Emergency Ready Plan, which is described as something Brandi and staff care about - an example of the practical, forward-thinking care that families value. The facility's cleanliness is also repeatedly linked to the people who staff it, reinforcing the message that a tidy environment and approachable, attentive personnel go hand in hand.

Overall, the body of feedback paints Pine Grove as a great facility that prioritizes safety, cleanliness, and high-quality care delivered with compassion. Reviewers consistently describe a clean, safe environment supported by very kind and caring staff. The repeated phrases - "5 star quality care," "compassionate, caring staff," and a team focused on resident needs - create a portrait of a place where residents are treated with respect, families are supported, and the daily life of the facility reflects a unified, professional, and deeply caring approach.

In sum, the experiences shared depict Pine Grove as a place where loved ones can feel secure and valued. The blend of a warm, family-like atmosphere, meticulous attention to cleanliness, and a dedicated staff who are ready to assist at every turn comes through clearly in every testimonial. From admissions through daily care, the consistent emphasis is on quality, compassion, and a collaborative spirit that makes Pine Grove feel like a true home for residents and a trusted partner for families.

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (5.4 miles)
• Rite Aid (5.5 miles)
• Marc's Stores (5.8 miles)
• Walmart Pharmacy (6.6 miles)
• Rite Aid (8.9 miles)

Restaurants

• Subway (0.3 miles)
• Old Mill Winery (0.4 miles)
• Luisa's Mexican Grill (0.8 miles)
• McDonald's (1.5 miles)
• Wendy's (1.5 miles)
• Best Friends Restaurant (1.6 miles)
• The Winery at Spring Hill (1.7 miles)

Physicians

• City Of Geneva (0.5 miles)
• Piszel Pain Management (0.8 miles)
• Ashtabula Clinic Geneva Family Health Center (0.8 miles)
• University Hopsitals Madison Clinic (5.4 miles)
• UH Rainbow Madison Pediatrics (5.4 miles)
• Lake Urgent Care Centers (5.6 miles)
• Orthopedic Associates of Lake County (5.8 miles)

Places of Worship

• United Church (0.7 miles)
• Assumption Of The Blessed Virgin Mary - Geneva, Ohio (0.9 miles)
• Geneva First United Methodist Church (0.9 miles)
• Milligan Thomas & Alliston Rev (4.8 miles)
• Trinity Lutheran Church-Elca (6.4 miles)
• Eagleville Bible Church (8.1 miles)
• Church Of The Living God (8.6 miles)

Parks

• Geneva Parks & Recreation (0.8 miles)
• Geneva Township Park (4.8 miles)
• Western Reserve Greenway Trail (4.9 miles)
• Madison Township Park (6.1 miles)
• Bill Stanton Community Park (7.7 miles)
• Thompson Square (9.3 miles)
• Smith Field Dog Park (9.5 miles)

Hospitals

• UH Geneva Medical Center (1 miles)
• Uhhs Memorial Hospital Of Geneva (1 miles)
• University Hospital Health System (5.4 miles)
• Lake Hospital System (6.3 miles)
• Glenbeigh (9.5 miles)
• University Hospitals Conneaut (9.6 miles)
• Acmc (9.6 miles)

Transportation

• U-Haul Neighborhood Dealer (1.8 miles)