Overall Review of Broadway Nursing Home
common
15 reviews mention this
Clean, well-kept facility
Residents and families consistently describe a clean environment throughout the building.
Many reviews highlight cleanliness as a clear positive, including a building that smells nice and floors housekeeping keeps up daily. Several also mention private rooms that add to the overall comfort and cleanliness experience. A smaller number of reviews describe serious hygiene concerns, including reports that the facility smelled of feces and urine at times.
differentiator
4 reviews mention this
Rehab therapy gets started quickly
Rehabilitation experiences are frequently described as prompt and effective.
Multiple reviews point to rehab therapy as a standout part of the stay, including people saying therapy started right away and helped them regain strength. Reviews also praise rehabilitation staff for being positive and supportive. For some, therapy is discussed alongside other day-to-day concerns like food, but the rehab portion still receives repeated attention.
common
3 reviews mention this
Activities help residents stay engaged
Residents describe a steady range of activities that help with engagement.
Several reviews mention activities as a reason residents stayed involved and active, with one review calling out a lot of activities available. Another review says they love the activities being provided. A separate review also describes support for seniors through a craft-show setting.
caveat
4 reviews mention this
Food quality is mixed
Dining reviews are inconsistent, with both praise and repeated complaints.
Some residents or families describe the food as great, and one review also calls out dietary staff trying to please people. Other reviews report meals that were not enjoyable, including lukewarm or inedible food, along with an example of a toilet issue impacting the day. At least one reviewer specifically says food was not a favorite.
caveat
6 reviews mention this
Response times and staffing concerns
Several reviews raise concerns about staffing and delayed call-light responses.
A recurring complaint is slow response times, including one review describing a buzzer taking a long time to answer. Multiple negative reviews also mention delays with care needs like help requested through call lights and assistance for basic routines. Others describe understaffing more generally, while some acknowledge that there are “some of the good” aides or nurses but say overall support was not enough.
common
5 reviews mention this
Private rooms with bathrooms
Many reviewers appreciate the comfort and privacy of private rooms with personal bathrooms.
Several reviews specifically mention private rooms and the availability of bathrooms with showers. Some families connect this to comfort and dignity, and at least one reviewer notes private rooms alongside a clean, relaxing atmosphere. A few negative reviews still mention private rooms positively, even while criticizing care in other areas.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.