Broadway Nursing Home in Geneva, OH

Seniors.FYI Elite Community Awards

Add this award to your website

Pros

• The facility and staff are wonderful.
• The staff are super nice and the facility is clean.
• The place is loved by residents.
• It is a great place to work, with a beautiful, friendly, and safe facility.
• The building is beautiful and clean, with housekeeping doing a wonderful job and an awesome management team.
• The staff are among the best, very caring and kind.
• The Geneva Center is a beautiful, clean facility filled with smiling faces, and the staff are passionate and diligent.
• It is the best nursing home in Ashtabula County and the cleanest.
• The rehab program is strong, and staff are always available.
• Private rooms are comfortable; the facility is very clean and the staff are friendly.
• The work environment is outstanding, with a supportive, motivated team.
• The tour room at Geneva Center gives a home-like feeling.

Cons

• One reviewer described the facility as deplorable, citing medication errors, neglect of basic needs, and uncaring staff.
• A reviewer claimed Geneva Village caused a relative’s death due to patient apathy and medical incompetence, warning others not to send loved ones.
• Several reviewers criticized chronic understaffing, reporting long waits for showers and slow call-light responses.
• Another reviewer said third-shift staff were unprofessional and neglected residents in distress.
• A reviewer noted consistently poor food quality, with lukewarm hot dogs, stale buns, and undercooked fries.
• A reviewer recounted an unsafe incident where an IV line cap was left off during transport, risking harm.
• Another reviewer described the place stinking of feces and urine and residents not being regularly cleaned.

Review

Broadway Nursing Home in Geneva, OH, is best suited for seniors who need post-acute rehabilitation and who prize privacy, cleanliness, and a professionally warm, engaged staff. The rehab program is repeatedly highlighted as a core strength, with residents and families noting tangible mobility gains and steady progress. The building is frequently described as beautiful and well maintained, and private rooms with own bathrooms are a standout feature that supports dignity and personal space during recovery. For families seeking a rehab-focused environment where the daily routine and atmosphere feel calm, organized, and respectful, this community often delivers.

Those who should consider alternatives include residents with high medical complexity or needs for near-constant supervision. A substantial portion of reviews calls out understaffing and inconsistent response times to call lights, with several accounts suggesting delays in basic tasks like bathing or assistance. A few posts report medication management lapses and discharge planning gaps. When safety, reliable oversight, and predictable daily care are nonnegotiable, these recurring concerns warrant a careful comparison with other nearby options that may offer more consistent staffing levels and clearer accountability.

The strongest positives, private rooms, a clean and modern environment, and a therapy team that residents describe as capable and encouraging, have real, practical value. These factors translate into comfort, dignity, and tangible functional gains for many residents, especially during rehabilitation stays. The staff reputation is consistently cited as compassionate and capable, and the administrator is praised in several reviews for being engaged and attentive. Taken together, these elements create a solid foundation for recovery and give families confidence that skilled care is available when needed.

Yet the main drawbacks center on staffing stability and day-to-day reliability. Understaffed shifts, slow call-light responses, and reports of variable care quality on some nights repeatedly surface in the feedback. A handful of reviews raise alarms about unprofessional behavior or unsafe practices, and others mention inconsistent meal quality and troublesome gaps in transitioning residents back home or to other care settings. These are not minor irritants; they affect safety, continuity of care, and the trust families rely on when choosing a facility for a loved one.

To navigate a potential stay here, families should adopt a rigorous evaluation plan. Request a candid view of current staffing ratios and shift coverage, and ask for typical call-light response times and how often residents experience delays. Probe medication safety procedures, who supervises nursing assistants, and how corrective actions are tracked. Inquire about dining options and meal quality, since nutrition matters for rehabilitation and overall well-being. Demand transparent discharge-planning processes and a clear post-discharge support plan. Speak with current residents and their families, and if possible, observe a therapy session or two to gauge engagement and efficiency firsthand.

Bottom line: Broadway Nursing Home can be an excellent choice for those prioritizing a strong rehabilitation focus, private well-kept rooms, and a welcoming, clean environment with genuinely caring staff. The care team is capable, and many residents experience meaningful improvement and positive daily living. However, the experience depends heavily on consistent staffing and attentiveness; when those elements falter, safety and reliability can suffer. If steady, around-the-clock oversight is essential, or if prior concerns about call-light responsiveness and care consistency are unacceptable, it is prudent to compare alternatives carefully. A deliberate tour, pointed questions, and conversations with current residents will reveal whether this community aligns with the specific needs and risk tolerance of the person being considered.

This part of Geneva, Ohio, offers easy access to a variety of amenities essential for senior living. With multiple physicians, pharmacies, and hospitals located within a short distance, residents can receive quality healthcare services conveniently. Additionally, the presence of places of worship provides opportunities for spiritual fulfillment and community engagement. For leisure activities, there are nearby parks where seniors can enjoy nature and stay active. The proximity to restaurants ensures easy access to dining options, while transportation services like U-Haul make it convenient for seniors to run errands or travel when needed. Overall, this area of Geneva provides a supportive environment with essential resources that cater to the needs of seniors looking for a comfortable and accessible place to live.

Physicians

• City Of Geneva (0.1 miles)
• Piszel Pain Management (0.2 miles)
• Ashtabula Clinic Geneva Family Health Center (0.4 miles)
• Lake Urgent Care Centers (5.2 miles)
• University Hopsitals Madison Clinic (5.3 miles)
• UH Rainbow Madison Pediatrics (5.3 miles)
• Orthopedic Associates of Lake County (5.5 miles)

Places of Worship

• United Church (0.1 miles)
• Assumption Of The Blessed Virgin Mary - Geneva, Ohio (0.5 miles)
• Geneva First United Methodist Church (0.9 miles)
• Milligan Thomas & Alliston Rev (5.2 miles)
• Trinity Lutheran Church-Elca (6 miles)
• Lighthouse Baptist Church (8.4 miles)
• Church Of The Living God (8.6 miles)

Restaurants

• Luisa's Mexican Grill (0.2 miles)
• Old Mill Winery (0.2 miles)
• Subway (0.8 miles)
• The Winery at Spring Hill (1.9 miles)
• McDonald's (2.1 miles)
• Wendy's (2.1 miles)
• Best Friends Restaurant (2.2 miles)

Parks

• Geneva Parks & Recreation (0.2 miles)
• Geneva Township Park (4.3 miles)
• Western Reserve Greenway Trail (5.4 miles)
• Madison Township Park (5.6 miles)
• Bill Stanton Community Park (7.4 miles)
• Smith Field Dog Park (9.3 miles)
• Thompson Square (9.6 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Rite Aid (0.4 miles)
• Walgreens (5.1 miles)
• Rite Aid (5.2 miles)
• Marc's Stores (5.5 miles)
• Walmart Pharmacy (6.4 miles)
• Rite Aid (8.8 miles)

Hospitals

• UH Geneva Medical Center (0.7 miles)
• Uhhs Memorial Hospital Of Geneva (0.8 miles)
• University Hospital Health System (5.3 miles)
• Lake Hospital System (6 miles)
• University Hospitals Conneaut (9.4 miles)
• Acmc (9.4 miles)
• Patient Financials Office (9.4 miles)

Transportation

• U-Haul Neighborhood Dealer (2.4 miles)
• U-Haul Neighborhood Dealer (9.6 miles)