Covington Skilled Nursing & Rehab Center
Save100 Covington Drive, East Palestine, OH 44413
For more information about senior living options: (844) 490-3973
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The overall experience at Covington was wonderful, with nursing and support staff responsive to residents' needs. The food was described as home-quality. The doctor set realistic but aggressive goals that supported recovery. The physical therapy program was transformative, turning the resident's condition around. The camaraderie among staff and patients was exemplary and motivating. The facility was beautiful, with caring staff and a family-like environment. The therapy team was excellent and dedicated to getting residents back to their best potential. The staff were caring, compassionate, and provided top-notch rehabilitation. Team meetings were helpful in addressing concerns and providing clear answers. The facility was consistently praised for cleanliness and a positive atmosphere.
The reviewer says the facility is shady and staff are there merely for the paycheck. The reviewer reports hearing aids were frequently misplaced or lost, with replacements delayed for over a month. The reviewer notes a significant decline in services over the years and says changes are needed to restore quality care. The reviewer who is a charge nurse claims staff are rude and that call lights go unanswered for long periods. The reviewer states pain medications and insulin were refused on the first night, care was inadequate afterward, and there were issues like unclean linens and a hidden call button. The reviewer alleges neglect, including delayed response to a clogged tracheostomy and an infection-related odor. The reviewer complains about financial handling, saying refunds were mishandled or misdirected after a loved one's death. The reviewer reports dehydration requiring ER admission and an overall decline in care quality.Care at Covington Skilled Nursing appears to be a story of remarkable highs and troubling lows, told in people's own voices. On one end, families describe a place that can turn around the fortunes of someone who arrives weak and dependence-bound after a long hospital stay. They speak of caring, responsive staff across the whole spectrum - from nurses and aides to therapists, doctors, and even the financial team - who treat residents with dignity, respect, and a sense of purpose. In these accounts, dedicated therapists and an ambitious rehabilitation program are credited with meaningful gains: independence returning in fits and starts, the ability to walk with a walker or cane and to use a foot brace again within a matter of weeks, and a renewed sense of hope that life beyond the hospital could be lived with some normalcy. The atmosphere is described as warm and home-like, with home-style food that seems to offer comfort as much as sustenance. The therapists are repeatedly singled out for attention and awes, with the sense that their push for more progress - paired with a compassionate, encouraging approach - returns a sense of dignity and motivation to residents and their families alike.
For many families, this care is reinforced by a collaborative approach among the team: the doctors setting aggressive yet realistic goals, the therapists driving activity and movement, and staff members working together to keep loved ones safe while pushing them toward better function. One reviewer notes that the camaraderie shown by staff and patients is exemplary, and that even in the toughest moments the team remains focused on progress. A common thread is gratitude for the sense of independence and the preservation of dignity that comes with better mobility and self-care. This sentiment is compounded by stories of positive interactions in other areas as well, such as a team that is attentive to family members who visit, helps them understand what is happening, and makes them feel part of the care process. In short, when Covington hits its stride, families feel a renewed sense of possibility for their loved ones and leave with heartfelt appreciation.
Yet the same facility also elicits strong, sharp criticisms from other families who describe experiences that are not only disappointing but, at times, alarming. Some reviewers use stark language: "If there was a zero-star rating I would've chosen it," one person writes, painting Covington as "shady" and suggesting that some staff are there "simply for the paycheck." These voices warn prospective residents and their families to stay clear of the place, underscoring problems that include mismanagement, perceived indifference, and a lack of accountability. The contrasts are jarring: amid stories of compassionate care and meaningful recovery, there are accounts of mislaid hearing aids left unfixed for months, gaps in communication, and a sense that administrative processes can eclipse patient welfare.
Hearing aid issues are particularly pointed in some reviews. A family recounts that their father's hearing aids were frequently misplaced and that, over a period of more than a month, Covington's administration allowed him to go without two working devices. That loss of hearing privacy and connection is described as a significant hit to his quality of life, especially during a vulnerable rehab period. The same reviewer notes a hospitalization for dehydration at Covington that eventually led to a transfer to another facility, a turning point that underscores concerns about continuity of care and responsiveness in emergency or urgent situations. These narratives emphasize how important seemingly small details - like functioning hearing aids or timely attention to a call light - can profoundly affect a resident's comfort, safety, and overall experience.
There are also troubling anecdotes about neglect and safety gaps. In some accounts, family members describe scenarios where signs of infection, discomfort, or inadequate pain management went unaddressed for extended periods. Others recount delays in responding to call lights - sometimes by a half-hour or more - and the perception that staff are not consistently attentive to patient needs. There are stories of a patient with a tracheostomy who developed an odor and was left in a room, or of a nurse not responding promptly when a critical situation arose. A recurring theme is that what may start as a positive, personalized rehab plan can be undermined by lapses in basic care and oversight, leaving families worried about whether their loved ones are receiving the safe, attentive care they expect from a skilled nursing facility.
Financial and administrative experiences further complicate the picture. Some reviewers describe frustration with billing, refunds, and estate matters, recounting that funds paid for a loved one's stay were not handled as expected. One account describes a refund situation that culminated in a check issued to an estate, which could not be cashed without costly legal steps. Another comment calls Covington a "RIPOFF," recounting disputes over refunds and how payments were processed after a family member's death. These episodes illustrate how administrative problems can color the perception of clinical care, leaving families wary even when some clinical staff are praised for their professionalism and warmth.
Interwoven with these criticisms are testimonies that a change in management or staffing can alter the course of a resident's experience. A veteran nurse who later became a patient notes that, after a few years, the facility's atmosphere shifted; what had once felt like a high-quality, well-run operation sometimes devolved into delays, less-than-adequate staffing, and reduced day-to-day attentiveness. In contrast, other reviews insist Covington remains well kept, with clean facilities and well-maintained spaces, and with particular staff members - such as a nurse named Morgan - receiving high praise for their professionalism and commitment. These mixed impressions suggest a facility that can deliver exceptional rehab outcomes when the right people are in place, but can falter when staffing, communication, or accountability erode.
Taken together, the collection of reviews presents Covington as a place of dual realities. On one hand, there are powerful, uplifting stories of rehabilitation, independence, and renewed dignity. Families describe therapy teams that genuinely push residents to their best potential, medical staff who combine realism with encouragement, and a culture that can feel like a family environment during short or extended stays. On the other hand, there are stark, specific criticisms about neglect, mismanagement, missed follow-up, and administrative disputes that have left some families feeling burned, mistrustful, and wary about what will happen next. The truth, as these voices reveal it, is that Covington can be a lifeline for recovery and a source of comfort, while also exposing serious gaps that need targeted attention.
The overarching message for readers is one of careful, balanced consideration. Covington has the potential to be a life-changing place for rehabilitation and daily living, with dedicated staff, strong therapy programs, and a supportive environment that can restore independence and dignity. Yet the concerns raised in other accounts cannot be ignored: ongoing issues with hearing aids, infection control, prompt response to calls, psychosocial support, and reliable administrative practices can dramatically shape a family's experience. If you are evaluating Covington for a loved one, it may help to gather as much current information as possible - talk to current residents and families, ask about the stability of the therapy and nursing teams, verify how hearing aids and other assistive devices are managed, and clarify the facility's procedures for pain management, infection prevention, and billing. The right fit depends on the specifics of a resident's needs, the current staffing reality, and the facility's ongoing commitment to consistent, compassionate care across all departments.
65 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Covington Skilled Nursing & Rehab Center in East Palestine, OH offers a wide range of amenities and care services for its residents. The community features a beauty salon, where residents can get their hair done and feel pampered. Cable or satellite TV is available in each room, providing entertainment options. Community-operated transportation is provided, making it easy for residents to go on outings and attend appointments.
For those who enjoy using computers, there is a computer center available. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff. A fitness room is available for those who wish to stay active, along with a wellness center that promotes overall well-being.
Each room at Covington Skilled Nursing & Rehab Center is fully furnished and equipped with private bathrooms. Housekeeping services are provided to ensure a clean environment. Residents have access to an outdoor space and garden area where they can relax and enjoy nature.
The community also offers move-in coordination services to help ease the transition for new residents. Wi-Fi/high-speed internet is available throughout the facility, allowing residents to stay connected with loved ones.
In terms of care services, Covington Skilled Nursing & Rehab Center provides 24-hour call system and supervision for the safety and well-being of its residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents receive their medications on time.
Special dietary restrictions are accommodated, including diabetes diets and other specific dietary needs. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
The community also focuses on mental wellness by offering a mental wellness program. Various activities are planned throughout the day for residents to participate in, including fitness programs and planned day trips. Resident-run activities give individuals the opportunity to engage with others and pursue their interests.
Covington Skilled Nursing & Rehab Center is conveniently located near pharmacies, physicians, and places of worship, providing easy access to necessary services and spiritual support. Overall, the community strives to provide a comfortable and supportive environment for its residents.
Covington Skilled Nursing & Rehab Center is located at 100 Covington Drive, East Palestine, OH 44413 in Columbiana County, Ohio
Covington Skilled Nursing & Rehab Center on seniors.fyi includes 5 photos including images showing interior, dining, bedroom, building, architecture, facility, shower, bathroom, and more.
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