Ivy Woods Healthcare And Rehabilitation Center

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  • Interior

    A cozy hospital room featuring a bed, a chair, and a nightstand adorned with flowers.

  • Outdoors

    Welcome to Willow Woods, a serene environment surrounded by nature.

  • Decor

    A cozy and minimalist bedroom featuring a single bed, desk, and television.

  • Building

    A quiet residential area with lush greenery and a cloudy sky.

  • Bedroom

    A cozy and organized bedroom featuring a single bed, desk, and comfortable seating.

  • Lighting

    A view of a hallway featuring a door labeled with the number 42.

  • Bathroom

    A simple public restroom featuring a toilet, sink, and mirror with accessibility support.

  • Wall Art

    A stylish wall display featuring a wooden design with the name 'Willow Woods' prominently showcased.

Ivy Woods Healthcare And Rehabilitation Center

9625 Market Street, North Lima, OH 44452

For more information about senior living options: (844) 490-3973

3.3 from 22 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars
0
1 stars
8

Skilled Nursing Facility

Overall Review of Ivy Woods Healthcare And Rehabilitation Center

Pros

  • pro The nurse and manager were AMAZING.
  • pro The staff were wonderful.
  • pro Willow Wood Nursing Home has an incredible team; their staff goes above and beyond with genuine care.
  • pro The therapy team, Nicole and Wayne, are simply the best.
  • pro The nurses were phenomenal.
  • pro Every single person here was AMAZING.
  • pro Katie, Director of PT, seemed professional and provided information.
  • pro They are remodeling the place and bringing in great workers.
  • pro The therapy team helped her get up, roll over, move from bed to wheelchair, and use the bathroom herself within a week.

Cons

  • pro The reviewer described the facility as the most disgusting, depressing place they had ever visited.
  • pro The nursing home was labeled the worst ever, with management described as disrespectful and negligent and a call for it to be shut down.
  • pro It was claimed that staff never answer phones, messages are not returned, and residents have to yell for water because call bells are ignored.
  • pro The meals were criticized as horrible with no nutritional value, including alleged serving of items like Bologna despite claims otherwise.
  • pro It was alleged that residents were overmedicated, hindering therapy progress, and that a fall went unaddressed, possibly causing harm.
  • pro There were accusations of dishonesty about transfers and alleged improper relationships influencing decisions.
  • pro The reviewer advised others not to send their loved ones, calling it a terrible place and warning to stay away.

Review

Willow Wood Nursing Home comes through here with a strikingly mixed picture. On one end, you'll find resoundingly negative experiences that read like horror stories: filthy conditions, unresponsive staff, and alarming questions about safety and honesty. On the other end, there are glowing testimonials praising dedicated nurses, attentive therapists, and a care team that treats loved ones "like family." Taken together, the collection of reviews paints a facility whose reality seems to swing dramatically from one patient and family to another.

Several reviews describe the facility as the absolute worst, with accusations that the environment is dirty and depressing, and that management lacks accountability. Families report chronic problems with communication, noting that calls to key leaders - such as the Director of Nursing, the Director of Admissions, and medical staff - go unanswered. The frustration is compounded by frequent delays in basic care, like waiting for a call light to be acknowledged for more than 30 minutes, and by a sense that the facility does not act in the best interests of residents. Food quality is a recurring complaint as well, with references to meals that lack nutritional value and to discrepancies between what is claimed to be offered and what is actually served. One reviewer even claims a photo showed meat products that the administration had said they don't serve, feeding a perception of misrepresentation.

There are serious allegations of neglect and mismanagement as well. Families recount situations where a resident fell and did not receive timely assessment for potential brain injury, followed by an ER visit that revealed issues the facility should have addressed. Complaints of overmedication hindering participation in physical therapy, coupled with a perceived aim to keep residents longer than necessary, contribute to a narrative of systems-driven indifference rather than patient-centered care. Some reviewers accuse staff of lying during transfer discussions and of obstructing efforts to move a family member to another facility. The Ohio Department of Health and an Ombudsman are mentioned as being involved or alerted, describing a climate of concern that has prompted outside scrutiny.

Yet the same facility is described in starkly contrasting terms by other families. A number of reviews focus on the genuine kindness and professionalism of specific staff members. For these families, nurses and aides are not just competent but deeply caring - treating patients with warmth, dignity, and a sense of family. The therapy team, in particular, is highlighted as a standout, with therapists like Nicole and Wayne praised for their patience, technique, and ability to get residents moving with independence within a short timeframe. One reviewer singles out a director of physical therapy as the only truly professional person encountered, while another notes a custodian going above and beyond to help a patient in a moment of need. These accounts emphasize practical, hands-on compassion and a teamwork-driven approach that makes a meaningful difference in a patient's daily experience.

There are mentions of positive outcomes that counterbalance the negative stories. Some families describe excellent experiences during short-term rehab, where a patient recovers functionality rapidly and is treated with respect by a staff that makes them feel valued and supported. A common thread in these accounts is teamwork - across nursing, therapy, and support roles - and an emphasis on treating residents like family, even during what could be stressful or uncertain times. There is also acknowledgment that the facility has been in the process of remodeling and rebranding, with families noting that the environment may feel dated but the care quality remains the core driver of their positive experience. In these narratives, the staff's dedication shines through despite structural and logistical challenges.

Several reviewers also share practical caveats that future visitors or families should consider. The most persistent theme is that communication must be improved: timely responses, clearer information flow between admissions, nursing, and therapy, and more transparent coordination with families and hospitals. Turnover in case management is cited as a problem in one account, suggesting that finding a stable point of contact can be difficult during a loved one's stay. Still, some reviewers express gratitude for the perseverance of the staff even when workload and pay appear to be challenging, implying that the personal commitment of individual caregivers can make a critical difference within an imperfect system.

Overall, Willow Wood Nursing Home emerges as a place of profound contrast. For every story of neglect, there is a counterexample of compassionate care and professional excellence. Families who have seen both sides describe a facility that can deliver life-changing rehabilitation and genuinely empathetic support, but that also struggles with communication, consistency, and structural administration. The range of experiences underscores the importance of due diligence: visiting in person, speaking with multiple staff members, and seeking out recent patient outcomes and external reviews could help prospective families form a more complete view. If you're evaluating this facility, be prepared for a broad spectrum of experiences and consider how crucial timely communication, transparency, and dependable safety checks are to your loved one's wellbeing.

Features

Housing

  • 91 resident community capacity 91 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ivy Woods Healthcare and Rehabilitation Center in North Lima, OH, is a vibrant and inviting assisted living community. Our residents enjoy a wide range of amenities designed to enhance their quality of life.

For our residents' convenience, we offer a beauty salon where they can get pampered and feel their best. They can also stay entertained with cable or satellite TV in the comfort of their own fully furnished rooms. Transportation is readily available through our community-operated transportation services or by arranging non-medical transportation to doctors' appointments.

Our state-of-the-art computer center allows residents to stay connected with loved ones through Wi-Fi/high-speed internet access. In the dining room, residents can savor delicious meals prepared and served restaurant-style while adhering to any special dietary restrictions they may have. A small library is also available for those who love reading.

We prioritize our residents' well-being by providing various care services such as 24-hour supervision, assistance with daily activities like bathing and dressing, and medication management. We offer specialized diabetes diets and accommodate special dietary restrictions to ensure each resident's unique needs are met.

At Ivy Woods, we believe in promoting an active lifestyle for our residents. They can exercise at their own pace in our fitness room or participate in planned fitness programs. Residents can also enjoy planned day trips or engage in resident-run activities organized within our community.

With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby, our residents have easy access to various amenities and services outside of our community.

Ivy Woods Healthcare and Rehabilitation Center offers a comfortable and engaging assisted living experience where residents receive personalized care while enjoying an array of amenities and convenient access to nearby attractions.

Nearby Places of Interest

Physicians

  • Evans, Mark Mercy Health North Lima Primary Care (0.2 miles)
  • Boardman Medical Pavilion (1.1 miles)
  • James Prebis MD (1.1 miles)
  • Akron Children's Hospital Specialty Care - Boardman (1.1 miles)
  • Pediatric Specialties (1.1 miles)
  • Dr Carrie Fadell - Pediatrician (1.4 miles)
  • Carrie Fadell MD (1.4 miles)

Hospitals

  • Physicians Dialysis Center-North Lima (0.6 miles)
  • Corporate Care (1 miles)
  • Select Specialty Hospital (1.2 miles)
  • St Elizabeth Boardman Health Center (1.2 miles)
  • Greenbriar Rehabilitation Hospital (2.1 miles)
  • St Elizabeth Anticoagulation Clinic (2.5 miles)
  • Akron Children's Hospital (2.5 miles)

Restaurants

  • Riser Tavern & Grill (0.9 miles)
  • Quench Bar & Grill (1.2 miles)
  • Aqua Pazzo (1.4 miles)
  • McDonald's (1.4 miles)
  • Taco Bell (1.5 miles)
  • Wendy's (1.6 miles)
  • Bob Evans (3.1 miles)

Pharmacies

  • Hometown Pharmacy (0.9 miles)
  • Pharmacy Benefitdirect (1.7 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • Marc's Stores (3.7 miles)
  • Walgreens (3.9 miles)
  • Kids N Cures (4 miles)

Theaters

  • Cinemark Tinseltown (2.7 miles)

Places of Worship

  • St Charles Church (3.1 miles)
  • Church of Christ of Struthers (4.8 miles)

Parks

  • Boardman Park (3.2 miles)

Cafes

  • Starbucks (3.4 miles)
  • Suzie's Dogs and Drafts (4 miles)
  • Panera Bread (4.6 miles)
  • Starbucks (5.2 miles)

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