Caprice Health Care Center

Pros

• The staff at Caprice Health Care Center are attentive and responsive to the needs of residents and their families.
• The nursing care provided is excellent, contributing to a positive experience for residents.
• The facility offers delicious food and fun activities in a family-like atmosphere.
• The cleaning staff, kitchen crew, aids, nurses, and physical therapy team all work diligently to support residents.
• Many reviewers appreciate the beautiful decor and recent renovations of the facility.
• Caprice has made difficult times easier for families through their caring approach.

Cons

• The management staff is unresponsive and fails to follow up on important matters like Medicaid and insurance issues, which is frustrating for families relying on their assistance.
• A relative experienced a horrible outcome while in the facility, raising concerns about the level of attention given to residents' needs.
• Some family members feel that the staff treats them condescendingly and lacks compassion and empathy towards both residents and their families.
• The facility appears to be short-staffed, impacting the quality of care provided to the residents.
• One reviewer described their overall experience as absolutely horrible, expressing dissatisfaction with the level of care received.

Review

The experiences of families and residents at Caprice Health Care Center present a complex picture that oscillates between commendation and criticism. Many reviewers express gratitude for the dedicated efforts of the staff, highlighting their attentiveness even in the face of staffing shortages. The sentiment is particularly strong regarding specific team members like Kelly, who have made significant impacts during difficult transitions for residents and their families. Descriptions of the facility reveal it to be a beautifully remodeled place that fosters a family-like atmosphere, making it feel more welcoming amidst the often challenging circumstances faced by its residents.

Food quality is another area where Caprice Health Care Center receives positive feedback. Most reviews reflect satisfaction with the meals provided, although personal preferences can vary—some residents, like one reviewer’s mother-in-law, may refuse to eat due to various reasons beyond just food quality. This aspect illustrates a broader challenge faced by care facilities: meeting not only dietary needs but also individual tastes and preferences that might affect resident engagement with meals.

However, despite these positive attributes, significant concerns arise regarding management communication and follow-up processes. Many reviewers express frustration over issues related to Medicaid applications and insurance claims. While floor staff are praised for their direct interaction with residents, those dealing with administrative matters find themselves facing challenges that can lead to anxiety during an already stressful transitional period. The inconsistency between supportive floor staff and unresponsive management creates an imbalance that can exacerbate feelings of uncertainty among families seeking assistance.

The contrasting accounts take a darker turn when discussing some of the perspectives from relatives who have had negative experiences at Caprice Health Care Center. One family member shared alarming news about their loved one ending up on a ventilator after what they described as inadequate attention from staff concerning resident needs. Such reviews raise critical questions about overall resident care priorities within the facility and whether every individual's health requirements are being met adequately.

Further adding to this complexity is another review detailing an experience marred by perceived condescension from staff towards both residents and their families. This encounter speaks volumes about the expectations individuals have when entering such facilities—namely compassion and empathy during vulnerable moments. When these expectations fall short, it not only affects immediate interactions but also leaves lasting impressions that can shape overall perceptions of care quality in long-term settings.

In conclusion, while Caprice Health Care Center boasts excellent nursing care, engaging activities, good food, and a pleasant environment according to several reviewers, notable discrepancies emerge regarding management responsiveness and emotional support for families navigating delicate situations. Future improvements might need to hinge on addressing these managerial bottlenecks while fostering genuine connections not just vertically down through layers of staff hierarchy but horizontally across all levels involved in resident care. Ultimately, stakeholders should heed both praise and criticism as they strive towards enhancing both operational effectiveness and compassionate care within this vital community resource.

Hospitals

• Physicians Dialysis Center-North Lima (0 miles)
• Corporate Care (0.6 miles)
• Select Specialty Hospital (0.7 miles)
• St Elizabeth Boardman Health Center (0.7 miles)
• Greenbriar Rehabilitation Hospital (1.9 miles)
• Akron Children's Hospital (2 miles)
• St Elizabeth Anticoagulation Clinic (2 miles)

Physicians

• Evans, Mark Mercy Health North Lima Primary Care (0.3 miles)
• James Prebis MD (0.6 miles)
• Boardman Medical Pavilion (0.6 miles)
• Akron Children's Hospital Specialty Care - Boardman (0.6 miles)
• Pediatric Specialties (0.6 miles)
• Phoenix Community Health (1 miles)
• Ankle & Foot Care Center (1 miles)

Restaurants

• Riser Tavern & Grill (0.4 miles)
• Quench Bar & Grill (0.6 miles)
• Aqua Pazzo (1.2 miles)
• McDonald's (1.5 miles)
• Taco Bell (1.6 miles)
• Wendy's (1.6 miles)
• Bob Evans (2.6 miles)

Pharmacies

• Hometown Pharmacy (0.4 miles)
• Pharmacy Benefitdirect (1.8 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Marc's Stores (3.4 miles)
• Kids N Cures (3.5 miles)
• Meijer Pharmacy (3.5 miles)

Theaters

• Cinemark Tinseltown (2.2 miles)

Places of Worship

• St Charles Church (2.6 miles)
• Church of Christ of Struthers (4.6 miles)

Parks

• Boardman Park (2.8 miles)

Cafes

• Starbucks (3.1 miles)
• Suzie's Dogs and Drafts (3.4 miles)
• Starbucks (4.6 miles)
• Panera Bread (5.1 miles)