ProMedica Centerville in Dayton, OH

Pros

• The staff take excellent care of patients, going above and beyond and genuinely listening to questions and concerns.
• The facility treats visitors with kindness, making families feel confident in the care.
• The therapy team is top notch, and the therapists and staff are super friendly.
• The rooms are spacious, clean, and well organized, creating a comfortable environment for guests.
• The dietary team provides nutritious, appropriate meals for residents.
• The staff are attentive, down to earth, and friendly with a good sense of humor.
• The facility feels like home, with caring staff and a welcoming atmosphere.
• There are lots of activities and programs that entertain and engage residents.
• The staff demonstrate dignity and compassion, treating patients like family.

Cons

• One reviewer stated that Centerville Post Acute is one of the worst facilities they have been in and advised not to send anyone there.
• Another reviewer claimed horrendous care, saying overzealous physical therapy caused a heart attack and that staff falsified documents.
• Several reviews describe neglect and a lack of compassion, with delays in medications, water, and daily care.
• There were reports of poor communication about medications and treatment plans.
• The food was described as deplorable and not appropriate for dietary needs.
• At least one reviewer described being locked inside the building due to a malfunctioning security system.
• A reviewer criticized staff as overworked and unresponsive to call buttons.
• A reviewer reported eviction from memory care due to aggression and warned others not to trust the facility.
• Management and coordination were described as incompetent by one reviewer.
• Some reviews noted inconsistent quality between rehab and long-term care, calling it a hit-or-miss experience.

Review

This community is best suited for families seeking short-term post-acute rehabilitation where a robust therapy team and personable, attentive staff can drive meaningful gains. Across many accounts, patients who arrived after hospitalization or surgery describe exceptional engagement from therapists who push through discomfort to restore function, with clinicians who listen, tailor plans, and stay with them through completion. The setting is frequently praised as clean, calm, and organized, with spacious rooms that accommodate family visits and real progress toward going home. For families prioritizing hands-on rehab and a human touch during recovery, Centerville Post Acute delivers tangible value.

Those weighing alternatives should recognize that long-term residency, memory-care challenges, or safety-sensitive cases may require more caution. A sizable portion of reviews raise red flags about sustained, unpredictable care for ongoing needs, including medication management, daily routines, and consistent staffing. Several narratives describe significant gaps in communication, missed or mismanaged medications, and night-to-night responsiveness that can leave families concerned about ongoing safety. For families needing a predictable, 24/7 steady hand beyond rehabilitation, other options may offer steadier oversight and clearer care coordination.

The strongest pros - primarily the rehabilitation culture and service-level warmth - often offset some drawbacks when the focus is recovery. Therapists, nurses, and aides are consistently described as compassionate, down-to-earth, and ready to adapt to patient pain and fear, which helps patients regain independence faster and with less resistance. The facility's atmosphere - cleanliness, roomy accommodations, and a dining environment that supports nutrition - supports healing and mood, while administrative staff can remove barriers quickly in straightforward cases. For those prioritizing aggressive therapy plans, prompt attention to questions, and a sense of being genuinely cared for, these positives provide meaningful ballast.

Yet the cons carry substantial weight in the decision calculus. Reports of understaffing, delayed or incorrect medications, and inconsistent daily routines suggest potential risks for anyone with complex medical needs or a heavy therapy load beyond the initial post-acute window. Several families recount stressful experiences of neglect or safety concerns, including disrupted schedules, transportation gaps, and difficulties in securing timely help during evenings and weekends. The most serious reviews warn against placing loved ones in environments where aggression, miscommunication, or gaps in basic care could escalate, making caution essential for longer stays or memory-care considerations. Taken together, these accounts point to a facility that can excel for rehab, but where ongoing, long-term care requires a careful, proactive plan.

To navigate these trade-offs, prospective guests should plan a disciplined evaluation strategy. Demand a thorough, written therapy schedule with clear benchmarks, and verify that the team can sustain it day after day. Probe the medication management process: who handles prescriptions, how doses are verified, and what the escalation path is for missed or delayed drugs. Request regular family-care conferences and direct contact with the administrator to build transparency around treatment plans and daily routines. Consider arranging a short-term, defined stay focused on rehab to test consistency before committing to a longer-term arrangement, and accompany the tour with conversations about contingency plans should staffing or communication falter.

In the end, Centerville Post Acute stands out as a strong option for rehabbing patients who want a compassionate, capable therapy team and a welcoming, home-like atmosphere. For families whose priorities include long-term stability, robust memory-care safeguards, and uncompromised consistency, it warrants a cautious comparison with other facilities that may offer steadier operations and more predictable medication and communication protocols. If choosing this community, enter with explicit expectations, structured oversight, and a plan for active family involvement from day one. With those guardrails, the rehab path can be successful, and the overall experience can be navigated toward a safe, recoverable exit to independent living or the next level of care.

This area of Dayton, Ohio, offers a variety of medical services such as physicians, hospitals, and pharmacies within close proximity. The restaurants in the area provide a range of dining options for residents to enjoy. Additionally, there are cafes nearby for coffee enthusiasts. For those who enjoy spending time outdoors, several parks can be found within a short distance. The presence of a movie theater also provides entertainment options for seniors looking to explore the local area. Overall, this neighborhood provides convenient access to essential amenities and leisure activities for senior living.

Physicians

• Dr. Christopher Reeder, DO (0.5 miles)
• LasikPlus (0.5 miles)
• Nimisha Thuluvath, MD (0.6 miles)
• Pain Relief of Dayton (1 miles)
• Neurology Diagnostics - Joel Vandersluis MD (1.1 miles)
• Ohio Pain Clinic (1.3 miles)
• Freedom Home Health of Dayton (1.3 miles)

Restaurants

• Elsa's South (1.1 miles)
• Bill's Donut Shop (1.2 miles)
• Sea Jax Tavern (1.3 miles)
• Taco Bell (1.6 miles)
• McDonald's (1.6 miles)
• Freddy's Frozen Custard (1.9 miles)
• Mack's Tavern (1.9 miles)

Hospitals

• Miami Valley South (1.4 miles)
• Miami Valley Hospital South (1.4 miles)
• Alcohol Treatment Centers Dayton (4 miles)
• Kettering Medical Center (4.7 miles)
• Life Care Hospitals-Dayton (4.7 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Discount Drug Mart (1.7 miles)
• Walmart Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Kroger Pharmacy (2.3 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.1 miles)
• Starbucks (3 miles)
• Warehouse 4 (3.9 miles)
• Winans Chocolates + Coffees (4.1 miles)
• Starbucks (4.1 miles)

Parks

• Schoolhouse Park (3 miles)
• Rosewood Park (3.4 miles)
• Lincoln Park (3.8 miles)
• Cox Arboretum MetroPark (4.6 miles)

Theaters

• Cinemark Dayton South 16 + XD (4.8 miles)