Countryside Living and Elderly Home Care, LLC

Pros

• The caregiver found for the mother provided excellent service and was very accommodating, taking her to appointments and running errands.
• The staff at Countryside Living has many years of experience and demonstrates professionalism and consideration in their services.
• The mother expressed satisfaction with the weekly care she received from the agency, highlighting the positive impact on her well-being.
• Countryside Living responded quickly when help was needed, showing dedication to supporting families in challenging situations.
• The majority of caregivers provided dependable and attentive service, contributing to a positive overall experience for clients.

Cons

• One caregiver didn't seem to know anything, leading to concerns about their competency.
• There has been trouble finding a consistent caregiver, causing frustration.
• The billing process is described as confusing.
• An incident occurred where a caregiver caused damage to the property and left without any financial reimbursement for the damages.
• After the incident, the client's mother expressed a desire to stop all services due to her negative experience with the new caregiver.
• There are concerns about caregivers being underpaid for their work.

Review

Countryside Living has elicited a range of responses from clients seeking assistance with their elderly family members, particularly in the context of juggling multiple caregiving responsibilities. One daughter, overwhelmed by her obligations to care for her ailing mother while managing her husband’s serious health issues and maintaining a full-time job, turned to Countryside Living for support. She was pleased with how quickly the service responded and matched her mother with an ideal caregiver. The caregiver helped with appointments and minor errands on a weekly basis, leading to significant satisfaction on the part of both the mother and daughter. The daughter emphasized that the staff at Countryside Living possess considerable experience in this field, which allows them to understand and meet the unique needs of families in distress.

While this particular interaction was overwhelmingly positive, other clients reported mixed experiences. One review highlighted some inconsistencies regarding caregiver knowledge, suggesting that not all employees met the expected standards of professionalism—though many others did just fine. Consistency appeared to be an ongoing challenge; although Countryside Living made efforts to accommodate various situations and remained punctual with their caregivers' arrival times, finding stable assignments proved complex at times. Furthermore, concerns about fair pay for caregivers were raised; it was suggested that increasing their wages might improve overall service quality.

A more troubling account emerged from another client who had hired a caregiver through Countryside Living for approximately a year. This individual praised Jeanie, who had been dependable and skilled in providing care until she transitioned to another position. Unfortunately, when a new caregiver was introduced—just three days into her employment—an incident occurred that marred the relationship between the client and the agency. The newly assigned caregiver reportedly drove without possessing a government-issued license and inadvertently caused damage while parking. This included scraping the bumper of the client's vehicle as well as leaving a hole in the garage wall.

Following this incident, there were issues regarding liability; Countryside Living stated that because this caregiver was contracted rather than directly employed by them, any claims needed to be handled via her personal insurance policy. This situation left the family feeling unsupported as they navigated what turned out to be substantial damages without receiving any compensation or reassurance from Countryside Living. Such incidents highlight potential gaps in communication clarity around liability between clients and service providers.

As one result of these unfortunate circumstances, the client's mother expressed strong feelings against continuing any caregiving services through Countryside Living altogether due to increased anxiety around safety after that incident—a sentiment echoed by many family members who wish only to ensure their loved ones are cared for safely and compassionately. Confidence in caregivers is paramount when entrusting them with vulnerable individuals’ wellbeing.

In light of both praise and criticism received, it is clear that while many have found success working with Countryside Living—including commendations regarding quick response times and professional demeanor—others have encountered barriers related to consistency among caregivers as well as issues surrounding accountability when incidents arise during caregiving scenarios. This dichotomy serves as an essential reminder about the variability present within home care services—pointing toward essential areas where improvement could bolster client confidence moving forward while reminding users of key considerations such as getting proper agreements or documentation surrounding insurance policies established before initiating care arrangements.

This part of Centerville, Ohio offers a mix of convenient amenities and medical services that may cater well to seniors looking to settle in the area. With several physicians specializing in neurology diagnostics, pain relief, and home health care nearby, residents have easy access to quality healthcare services. Additionally, there are a variety of restaurants serving different cuisines within a short distance, providing options for dining out. Pharmacies are also conveniently located for medication needs. For leisure activities, there are parks and theaters within a few miles where seniors can enjoy outdoor walks or catch a movie. Overall, this area provides a balanced mix of healthcare facilities, dining options, and recreational opportunities suitable for senior living.

Physicians

• Neurology Diagnostics - Joel Vandersluis MD (0.1 miles)
• Pain Relief of Dayton (0.2 miles)
• Ohio Pain Clinic (0.2 miles)
• Freedom Home Health of Dayton (0.2 miles)
• Trusted Health Care (0.2 miles)
• Dr. Christopher Reeder, DO (0.7 miles)
• Vertrae : Kamal Woods, MD, MBA, FAANS (1.4 miles)

Restaurants

• Bill's Donut Shop (0.5 miles)
• Elsa's South (0.7 miles)
• Mack's Tavern (1.1 miles)
• Bargos Grill & Tap (1.3 miles)
• El Rancho Grande (1.9 miles)
• Raising Cane's Chicken Fingers (1.9 miles)
• Frickers (2 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Home Med Equipment & Respiratory (1.6 miles)
• Walgreens (2 miles)
• Discount Drug Mart (2.4 miles)
• Kroger Pharmacy (2.4 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (2.7 miles)
• Starbucks (3.1 miles)
• Warehouse 4 (4.1 miles)
• Starbucks (4.1 miles)
• Starbucks (4.7 miles)

Hospitals

• Miami Valley South (2.4 miles)
• Miami Valley Hospital South (2.5 miles)
• Life Care Hospitals-Dayton (3.6 miles)
• Kettering Medical Center (4.2 miles)
• Alcohol Treatment Centers Dayton (4.7 miles)

Parks

• Rosewood Park (2.8 miles)
• Schoolhouse Park (3.2 miles)
• Cox Arboretum MetroPark (3.6 miles)
• Lincoln Park (3.8 miles)

Theaters

• Cinemark Dayton South 16 + XD (3.7 miles)