Countryside Living and Elderly Home Care, LLC in Centerville, OH

Pros

• They describe Home Instead as an amazing company that goes above and beyond for employees.
• They note the team is accommodating with schedules, making work-life balance easier.
• They report paychecks arriving on time and resources provided to ensure quality client care.
• They say the company cares about both clients and caregivers, valuing reliability, compassion, and support.
• They praise management for creating a supportive, compassionate, and collaborative environment.
• They highlight training and encouragement that helps caregivers succeed and makes the work meaningful.
• They describe Home Instead as a caring employer and home care provider that families highly recommend.
• They credit leaders and teams for professionalism, empathy, and proactive communication.
• They mention caregivers provide loving, helpful care and help keep clients happy and safe.
• They say families experience peace of mind and confidence in Home Instead's services.
• They note the company is dependable, on time, and has good communication.

Cons

• They are understaffed and it's hard to find a consistent caregiver.
• They are cheap for a reason.
• Most employees appear unhappy and do not respect or take the owner seriously.
• Overall they are poorly run.
• One caregiver didn't seem to know anything, the rest have been fine.
• They sent a caregiver to drive without a government-issued license, which led to an accident and property damage.
• They never received financial reimbursement.
• Because of that incident, the mother said she didn't want to see anyone again and didn't want anyone coming out anymore.

Review

Countryside Living and Elderly Home Care, LLC in Centerville is best suited for families seeking dependable in-home assistance that preserves an elder's independence while easing daily responsibilities. This service targets seniors who want to remain in their own home but need help with transportation to appointments, light housekeeping, meal preparation, medication reminders, and regular companionship. The firm's strength lies in a locally experienced, professional caregiver network that integrates into the home setting and adapts to shifting needs. It is not a traditional facility; rather, it acts as a dedicated partner delivering hands-on support in the familiar surroundings of home.

Those evaluating alternatives should consider whether the priority is around 24/7 supervision or a formal memory-care environment. Countryside Living demonstrates responsiveness and the ability to place caregivers quickly, but caregiver consistency can fluctuate, which matters for seniors who rely on predictable routines. Budgeting considerations and transparency around billing also emerge as practical concerns from families navigating the arrangement. For families seeking guaranteed, single-caregiver continuity or a more predictable pricing model, exploring facilities or agencies with clearer long-term staffing guarantees may be wise.

The strongest attributes lie in practical, person-centered support. Caregivers are described as professional, respectful, and capable, with a track record of helping with appointments and errands, which lowers family stress and supports sustained independence at home. The ability to coordinate transportation to medical visits and handle minor errands is repeatedly highlighted as a concrete, meaningful benefit. Office teams are noted for engagement, timely communication, and staff support, which translates into smoother day-to-day management and fewer gaps in care when needs evolve. When a caregiver develops rapport with the client, the resulting stability translates into real peace of mind for families.

Yet the service does carry identifiable drawbacks. A significant safety-related incident - driving a client's vehicle with a caregiver lacking an appropriate government-issued license - exposes real risk and generates questions about risk management and accountability. While this appears to be an exceptional event in the broader set of experiences, it underscores the necessity of unambiguous contracts, clear caregiver qualifications, and robust safeguards. Additionally, expectations around caregiver rotation and backup coverage can influence a senior's comfort level, especially for memory-related needs. Billing is another area where families report confusion, highlighting the value of precise, written terms and proactive reviews.

Viewed through a practical lens, the pros can offset the cons with disciplined planning. A clear care plan, a designated primary caregiver, and a predefined backup roster help preserve consistency even as staff assignments shift. Strong, proactive office communication reduces friction when needs escalate, and the core benefits - reliable transportation, meal prep, light housekeeping, and compassionate companionship - offer tangible, day-to-day value that supports continued independence at home. The agency's local footprint and willingness to coordinate with healthcare professionals further reduce the administrative and logistical burden on families juggling multiple obligations.

For decision-makers in Centerville, Countryside Living is a pragmatic, home-based option for seniors who want to age in place with practical support and reliable transportation. It is especially fitting for elders who can tolerate occasional caregiver turnover but still benefit from predictable routines and direct assistance with daily tasks. Those requiring around-the-clock supervision, highly specialized memory-care services, or impeccably transparent pricing structures may wish to compare facilities or other home-care providers with stronger guarantees. Prospective clients should insist on a formal care plan, request a consistent primary caregiver, and probe backup arrangements; require a clear, written billing structure; and seek references. A short, structured trial period can confirm fit before committing long term.

This part of Centerville, Ohio offers a mix of convenient amenities and medical services that may cater well to seniors looking to settle in the area. With several physicians specializing in neurology diagnostics, pain relief, and home health care nearby, residents have easy access to quality healthcare services. Additionally, there are a variety of restaurants serving different cuisines within a short distance, providing options for dining out. Pharmacies are also conveniently located for medication needs. For leisure activities, there are parks and theaters within a few miles where seniors can enjoy outdoor walks or catch a movie. Overall, this area provides a balanced mix of healthcare facilities, dining options, and recreational opportunities suitable for senior living.

Physicians

• Neurology Diagnostics - Joel Vandersluis MD (0.1 miles)
• Pain Relief of Dayton (0.2 miles)
• Ohio Pain Clinic (0.2 miles)
• Freedom Home Health of Dayton (0.2 miles)
• Trusted Health Care (0.2 miles)
• Dr. Christopher Reeder, DO (0.7 miles)
• Vertrae : Kamal Woods, MD, MBA, FAANS (1.4 miles)

Restaurants

• Bill's Donut Shop (0.5 miles)
• Elsa's South (0.7 miles)
• Mack's Tavern (1.1 miles)
• Bargos Grill & Tap (1.3 miles)
• El Rancho Grande (1.9 miles)
• Raising Cane's Chicken Fingers (1.9 miles)
• Frickers (2 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Home Med Equipment & Respiratory (1.6 miles)
• Walgreens (2 miles)
• Discount Drug Mart (2.4 miles)
• Kroger Pharmacy (2.4 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (2.7 miles)
• Starbucks (3.1 miles)
• Warehouse 4 (4.1 miles)
• Starbucks (4.1 miles)
• Starbucks (4.7 miles)

Hospitals

• Miami Valley South (2.4 miles)
• Miami Valley Hospital South (2.5 miles)
• Life Care Hospitals-Dayton (3.6 miles)
• Kettering Medical Center (4.2 miles)
• Alcohol Treatment Centers Dayton (4.7 miles)

Parks

• Rosewood Park (2.8 miles)
• Schoolhouse Park (3.2 miles)
• Cox Arboretum MetroPark (3.6 miles)
• Lincoln Park (3.8 miles)

Theaters

• Cinemark Dayton South 16 + XD (3.7 miles)