Senior Helpers - Dayton, OH

Pros

• The management team was very good and really friendly.
• The staff of Senior Helpers did an excellent job communicating any upcoming staff changes with the reviewer.
• Senior Helpers provided thorough and attentive care, ensuring the patient did not develop bedsores.
• The caregivers at Senior Helpers were patient, compassionate, and regularly updated the reviewer on the well-being of their loved one.
• The care provided by Senior Helpers was professional and satisfied the reviewer's expectations.
• Mabel and Tonya from Senior Helpers were described as "Caregiver Extraordinaire" and "the best of the best," respectively.
• Keith, the Director/Manager of Senior Helpers, maintained good communication with the reviewer.

Cons

• The scheduling process was difficult and took some time to figure out.
• The charges were misleading and resulted in a higher bill than anticipated.
• The care provided by Senior Helpers was deemed expensive for what was offered.
• Occasionally, there were caregivers that were not a good match for the client.
• Ownership changed in January 2016, causing some uncertainty despite the overall quality of care remaining good.

Review

Senior Helpers, a senior care service provider, has received mixed reviews from customers. While some customers praise the management team for their friendliness and competence, others express frustration with scheduling issues and hidden charges.

One customer mentioned that the management team was excellent and very friendly. However, they did experience difficulties in coordinating schedules and understanding the limitations of the services provided. Additionally, they felt that the prices were slightly high for what was offered.

Another reviewer had a positive experience with Senior Helpers in terms of the care provided to their father. However, they were disappointed to discover unexpected charges on their bill. This customer advises others to clarify all charges upfront before using the service to avoid any surprises.

On a more positive note, another customer expressed overall satisfaction with Senior Helpers' staff and services. They hired Senior Helpers in 2013 to provide round-the-clock care for their 88-year-old mother until her passing at age 91 in 2016. The customer commended the professionalism of the caregivers and appreciated how well they communicated any changes in staff. Even after their mother's passing, some caregivers maintained contact with the family.

In another review, a customer praised Senior Helpers Dayton for their exceptional care of their bedridden father. Despite his physical limitations, he never developed bedsores due to attentive care. The caregivers also engaged with him socially and kept him clean and comfortable. The company regularly updated this out-of-area family on his well-being. Currently, Senior Helpers is caring for this customer's mother who has language and memory problems, providing regular updates and showing patience and compassion.

Lastly, a customer living in Florida expressed gratitude towards SeniorHelpers' staff in Ohio for taking care of their 94-year-old mother. They specifically praised Mabel as an outstanding caregiver along with Tonya as an exceptional Client Services Director. They emphasized how reassuring it is knowing that this team is helping their mother remain independent while residing in her own condo. The customer also appreciated the communication received from Keith, the Company's Director/Manager.

In conclusion, Senior Helpers has received both positive and negative feedback from customers. While some customers are satisfied with the care provided and the professionalism of the staff, others have mentioned issues with scheduling and unexpected charges. Despite these mixed reviews, it is clear that Senior Helpers strives to provide quality care for seniors and maintain good communication with their clients.

This part of Dayton, Ohio is a diverse and convenient neighborhood with a variety of healthcare options including neurology diagnostics, pain clinics, and trusted healthcare services all within a short distance. There are also several reputable restaurants offering a range of dining choices, as well as cafes for socializing over coffee. For leisure activities, there are parks nearby such as Rosewood Park and Schoolhouse Park, providing opportunities for outdoor recreation. Additionally, there are hospitals like Miami Valley Hospital South and Kettering Medical Center in close proximity for any medical needs. Overall, this area offers a balanced mix of healthcare services, dining options, recreational facilities and healthcare resources making it an ideal location for senior living.

Physicians

• Neurology Diagnostics - Joel Vandersluis MD (0.1 miles)
• Freedom Home Health of Dayton (0.1 miles)
• Ohio Pain Clinic (0.1 miles)
• Trusted Health Care (0.2 miles)
• Pain Relief of Dayton (0.2 miles)
• Dr. Christopher Reeder, DO (0.8 miles)
• Vertrae : Kamal Woods, MD, MBA, FAANS (1.3 miles)

Restaurants

• Bill's Donut Shop (0.5 miles)
• Elsa's South (0.8 miles)
• Mack's Tavern (1 miles)
• Bargos Grill & Tap (1.2 miles)
• El Rancho Grande (1.8 miles)
• Raising Cane's Chicken Fingers (1.9 miles)
• Frickers (1.9 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Home Med Equipment & Respiratory (1.6 miles)
• Walgreens (2 miles)
• Discount Drug Mart (2.3 miles)
• Kroger Pharmacy (2.4 miles)
• Walgreens (2.7 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.7 miles)
• Starbucks (3.2 miles)
• Starbucks (4 miles)
• Warehouse 4 (4.2 miles)
• Starbucks (4.7 miles)

Hospitals

• Miami Valley South (2.5 miles)
• Miami Valley Hospital South (2.6 miles)
• Life Care Hospitals-Dayton (3.6 miles)
• Kettering Medical Center (4.2 miles)
• Kettering Health Breast Center (4.7 miles)
• Alcohol Treatment Centers Dayton (4.7 miles)

Parks

• Rosewood Park (2.8 miles)
• Schoolhouse Park (3.3 miles)
• Cox Arboretum MetroPark (3.5 miles)
• Lincoln Park (3.8 miles)

Theaters

• Cinemark Dayton South 16 + XD (3.6 miles)