Falls Village Retirement Community

Pros

• The facility is clean and well-maintained, providing a pleasant environment for residents.
• Many staff members are noted to be wonderful and attentive, contributing positively to the residents' care.
• The long-term care rooms are spacious and equipped with private bathrooms, which residents appreciate.
• Falls Village offers on-site rehabilitation services and transportation for outside doctor appointments, enhancing convenience for residents.
• The activities provided for residents continue even during challenges like COVID-19, keeping them engaged and active.
• Some families have had positive experiences with the communication from the facility regarding health updates and changes in status.
• One resident successfully recovered enough to return home after receiving dedicated therapy and support from staff.

Cons

• The facility's response time to call buttons is inadequate, leaving residents waiting for help.
• A resident experienced a long wait of 42 hours before being changed, indicating poor attention to personal care.
• Communication issues arise with the nursing staff, as phone calls are often not returned and updates on treatment plans are lacking.
• There are serious concerns about medication management, with instances of incorrect dosages leading to critical health risks for residents.
• Food quality is consistently criticized, with complaints about it being unappetizing and prompting families to bring in food from outside.
• The nursing staff has been described as lazy and unconcerned, contributing to a feeling of neglect among residents.
• Reports of rude behavior from staff towards family members and patients highlight a lack of compassion and professionalism within the facility.

Review

Falls Village Skilled Nursing & Rehabilitation has drawn a mixed bag of reviews from families who have used its services for their loved ones. While there are positive experiences highlighted by some families, others express deep concerns about the quality of care and responsiveness of the staff. The facility's cleanliness and amenities receive praise, but critical issues such as inadequate medical attention, poor food quality, and communication breakdowns overshadow these commendable aspects.

Several reviewers appreciate the clean environment at Falls Village, noting that it stands out in comparison to other facilities they have visited. One family member expressed satisfaction with the spacious long-term care rooms and private bathrooms offered to residents, acknowledging how these features contribute positively to the quality of life within the nursing home. Many also noted that activities continued during COVID-19, suggesting an effort on part of the facility to engage residents even during challenging times. This proactive approach is reinforced by regular updates communicated to families regarding health notifications and conditions within the facility.

However, a significant concern raised is the responsiveness of staff when residents call for assistance. One reviewer detailed their father's experience with delayed responses after he pressed his call button, culminating in a frustrating incident where he allegedly remained in soiled garments for extended periods?an unacceptable lapse in care that raised alarm bells about staffing efficiency. Another family echoed this sentiment by stating difficulties in reaching staff members; phone calls went unanswered, leading them to question whether anyone cared for their loved one's well-being. Such accounts paint a troubling picture that can undermine confidence among families entrusting their loved ones into Falls Village?s care.

The issue of medication management emerged prominently within some narratives as well. A distressing story surfaced where one mother was not receiving crucial insulin treatment due to alleged negligence during her transition from a hospital setting. This oversight could have resulted in life-threatening consequences and has understandably fueled fears concerning medication accuracy at Falls Village. Such incidents highlight potential systemic flaws that need addressing urgently to safeguard resident health outcomes.

Food quality served at the facility drew mixed reviews as well?while some found it satisfactory or were pleased with accommodations made for dietary needs, others vehemently criticized it as being "absolute slop." Inadequate nutrition plays a critical role in recovery and overall wellness, making such disparaging remarks concerning mealtime options particularly worrying when tied to already strained relations over care.

Lastly, personal anecdotes further emphasize a dichotomy between patient experiences. Positive reflections came from those who benefited from attentive staff and therapeutic services which facilitated recovery; however, harrowing tales emerged concerning extreme negligence leading to serious health complications or even loss?a situation emphasized by one family's lament over an elderly father left unresponsive due to severe drops in blood sugar levels linked directly back to mismanagement at Falls Village.

In summary, while Falls Village Skilled Nursing & Rehabilitation boasts certain commendable features such as cleanliness and an engaging environment for residents?serious deficiencies related to staff availability and attentiveness stand out starkly against these merits. The testimonies presented reflect deep emotional strain endured by families facing critical decisions regarding elder care; all underscore an urgent need for improvement across various facets of service delivery at this facility if it hopes to provide assurance and meet anticipated standards expected by both patients and their loved ones alike.

This area of Cuyahoga Falls, Ohio, offers a convenient and bustling community with a variety of amenities to cater to your needs. You will find a range of dining options nearby, from cafes like Starbucks and Molly Brown Cafe to restaurants such as O'Charley's and Chick-Fil-A. Additionally, there are pharmacies like Rite Aid and Discount Drug Mart within close proximity for your medical needs. The neighborhood also features parks like Galt Park and Summit Lake Park, providing opportunities for outdoor recreation. For healthcare services, you can easily access physicians at Health Care Center Physicians and specialists at Akron General Arthritis And Rheumatology in the vicinity. Furthermore, Summa Western Reserve Hospital is located just 1.8 miles away for any emergency medical care you may require. With theaters like Cinemark Cuyahoga Falls And XD nearby, as well as places of worship such as Holy Family Catholic Parish Stow Ohio, this area offers a vibrant and diverse community that could make it an ideal location for senior living.

Restaurants

• Flury's Cafe (0.4 miles)
• O'Charley's Restaurant + Bar (1 miles)
• Applebee's (1 miles)
• Chick-Fil-A (1 miles)
• Taco Bell (1 miles)
• Burger King (1 miles)
• Raising Cane's Chicken Fingers (1.1 miles)

Pharmacies

• Rite Aid (0.5 miles)
• Discount Drug Mart (0.9 miles)
• Marc's Stores (1.1 miles)
• CVS Pharmacy (1.6 miles)
• Market District Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)

Cafes

• Starbucks (1 miles)
• Molly Brown Cafe (1.7 miles)
• Nervous Dog Coffee Bar (3.4 miles)
• Starbucks (3.9 miles)
• Nervous Dog Coffee Bar (4.9 miles)
• Biggby Coffee (5.9 miles)

Parks

• Galt Park (1.1 miles)
• Mountain Bike Area (4 miles)
• Summit Lake Park (6.1 miles)

Physicians

• Health Care Center Physicians (1.7 miles)
• Internal Medicine Specialists (2 miles)
• Akron General Arthritis And Rheumatolgy (2.1 miles)
• Davis Eye Center (2.1 miles)
• Person Centered Therapies (2.9 miles)
• Ohio ENT & Allergy (3.4 miles)
• Nikita Hegde, MD (3.6 miles)

Hospitals

• Summa Western Reserve Hospital (1.8 miles)
• Summa Akron City Hospital (3.8 miles)
• Akron Children's Hospital (4.6 miles)
• Robinson Memorial Hospital (6.5 miles)

Theaters

• Cinemark Cuyahoga Falls And Xd (2 miles)

Places of Worship

• Holy Family Catholic Parish Stow Ohio (2.4 miles)