Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin
Save2728 Bailey Road, Cuyahoga Falls, OH 44221
For more information about senior living options: (844) 490-3973
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The collection of reviews for this facility paints a highly mixed picture, with experiences ranging from overwhelmingly positive to sharply critical. On one hand, several visitors and former residents describe warm, attentive care, friendly staff, and meaningful progress in rehabilitation. They recount therapists who were dedicated, nurses and aides who treated people with kindness, and a general sense that some days were productive and hopeful. In these accounts, the care team is celebrated for being patient-centered, with particular praise for therapy staff and the kitchen team at times, and for facilities that felt welcoming and approachable. A few reviewers even note that their loved ones formed friendships, enjoyed activities, and looked forward to daily routines because the staff were friendly and engaged.
On the other hand, a substantial portion of the feedback focuses on serious problems that affect comfort, safety, and dignity. A common refrain centers on the physical environment: reports of old, outdated rooms, rooms with odors and stained furniture, sticky carpets, and windows that aren't cleaned or easy to open. Several reviewers push for renovations, better cleaning practices, and even the removal of carpet for odor control and easier maintenance. The concerns extend to air circulation and overall cleanliness, with persistent complaints about dirty bedpans, shared shower areas, hair in showers, and a general sense that some spaces were not adequately maintained. There are even dramatic claims of bed bugs, dirt, and a lack of fresh air that contribute to an uncomfortable living environment.
Care quality, safety, and responsiveness are recurring themes in the negative reviews. Multiple people mention that aides and nurses appeared overwhelmed or disengaged, with some reporting long wait times after pushing call lights, aides sitting on cell phones, and staff who seemed too busy to attend to residents promptly. In some heartbreaking accounts, families describe missed chances to involve physicians when a patient showed signs of agitation, fever, or confusion, and, in at least one case, a patient who reportedly deteriorated after delays in seeing a doctor and was transferred elsewhere before passing away. Allegations about inadequate catheter care, urinary tract infections leading to sepsis, and insufficient monitoring of patients' evolving conditions are echoed by several reviewers, fueling serious concerns about infection prevention and medical vigilance.
Intertwined with these concerns are countervailing positive experiences that some reviewers share to illustrate the facility's variability. A number of reviewers emphasize that great nurses, aides, and therapists can be found, and that when staff do their jobs well, patients feel supported, safe, and cared for. Some families highlight moments when staff went above and beyond to accommodate needs, listened to concerns, and helped keep spirits up during difficult times. There are mentions of good food at times, pleasant dining experiences, and activities that residents enjoyed, suggesting that the facility has the resources and potential to provide quality care when properly staffed and managed.
Staffing levels and internal dynamics also appear as significant factors in these narratives. Several reviews point to understaffing as a root cause of many issues: briefly, not enough personnel to respond to needs promptly, too much time spent on administrative tasks, and a cycle where staff members are stretched thin. Some observers describe positive changes after speaking up or advocating for residents, including staff improvements and better attention to individual concerns. Yet others question consistency, noting that the care residents receive can vary dramatically from shift to shift, or from one wing to another, depending on who is working and how much supervision is in place.
A few entries draw a contrast between this facility and another Altercare location, highlighting a wide spectrum of experiences within the broader organization. Where one reviewer recounts being impressed by the staff and the care provided at Altercare in a different setting, another describes the local facility as lacking, with delays in care, unsanitary conditions, and insufficient monitoring. This juxtaposition reinforces the impression that outcomes can be highly location-specific and dependent on the current team, administration, and operational practices in a given building.
Ultimately, the reviews present a highly polarized portrait. There are stories of comfort, compassion, and competent rehabilitation intertwined with accounts of neglect, dissatisfaction with cleanliness, and concern for patient safety. For families considering this facility, the collective input suggests a careful and current evaluation is essential: inspect conditions and cleanliness in person, verify staffing levels and responsiveness, speak with current residents and families about their day-to-day experiences, and assess how well the facility adheres to infection control and physician access. If you pursue care here, it would be prudent to ask about recent renovations, ongoing maintenance plans, how call lights are managed, and what steps are in place to monitor and prevent infections, as well as to understand how exceptions and complaints are addressed by administration.
The Altercare of Cuyahoga Falls Center for Rehab & Nursing is an assisted living community located in Cuyahoga Falls, Ohio. This community offers a wide range of amenities to enhance the residents' quality of life.
Residents can enjoy the convenience of a beauty salon, cable or satellite TV, and community-operated transportation. They also have access to a computer center and a fully furnished fitness room to stay connected and maintain their physical health. The gaming room and small library provide opportunities for leisure and relaxation.
The community features a dining room where residents can enjoy restaurant-style meals prepared by the staff. Special dietary restrictions are accommodated, ensuring that each resident's nutritional needs are met. In addition, housekeeping services are provided to maintain a clean and comfortable living environment.
Residents have the opportunity to socialize and engage in activities with others through resident-run activities, scheduled daily activities, and planned day trips organized by the community. The concierge services are available to assist with any additional needs or requests.
For those seeking spiritual fulfillment, there is a place of worship conveniently located nearby. In terms of healthcare access, there are several hospitals and physicians in close proximity to the community. Transportation arrangements can be made for both non-medical purposes as well as to doctors' appointments.
Overall, Altercare of Cuyahoga Falls Center for Rehab & Nursing provides a comprehensive range of care services including assistance with activities of daily living, medication management, diabetes diet support, mental wellness programs, and 24-hour call system along with 24-hour supervision. With its various amenities and convenient location near cafes, parks, pharmacies, restaurants, theaters - this assisted living community offers everything residents need for a comfortable and fulfilling lifestyle.
Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin is located at 2728 Bailey Road, Cuyahoga Falls, OH 44221 in Summit County, Ohio
Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin on seniors.fyi includes 10 photos including images showing building, grass, outdoor, landscaping, trees, interior, parking, outdoors, and more.
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