Overall Review of Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin
caveat20 reviews mention this
Staffing levels affect day-to-day care
Residents and families describe inconsistent staffing that slows help and care tasks.
Multiple reviews raise concerns about being understaffed, with residents left waiting for call lights and basic needs. Several also describe aides and nurses spending time on phones or not responding promptly, including delayed medication delivery and trouble getting status updates by phone. A few reviews mention there are shifts where help is better than others, which aligns with the overall mix of experiences.
caveat14 reviews mention this
Cleanliness issues come up often
Many reviewers mention cleanliness problems, including strong odors and dirty rooms.
A recurring complaint is poor cleanliness, with reviews describing dirty carpets, stained or unclean bathrooms, and shared shower areas not being kept up. Several mention strong urine or feces odors, and one review also reports bed bugs. Others say the facility felt very clean and well maintained, but the negative cleanliness accounts are frequent enough that it remains a clear concern for prospective families.
common20 reviews mention this
Nursing and caregiver support feels mixed
Care experiences vary, but many residents describe nurses and aides as helpful and attentive.
Many positive reviews highlight welcoming, caring staff and say caregivers helped them feel comfortable, provided attentiveness, and supported recovery. Some reviews specifically praise communication and updates from the nursing side and social worker, and others mention staff being proactive with therapies and daily needs. At the same time, several negative reviews describe missed care steps and unresponsiveness, so the staff experience appears uneven across different shifts or circumstances.
differentiator8 reviews mention this
Therapy is a bright spot
Residents commonly praise physical therapy and rehab support as effective.
Several reviews describe rehab experiences that helped with recovery after falls, hip issues, or other medical setbacks. Families often call out the physical therapy team as fantastic or amazing, and at least one review notes therapy staff being attentive and knowledgeable even outside scheduled sessions. This lines up with the facility offering skilled nursing facility care, where therapy is typically part of the rehab plan.
caveat8 reviews mention this
Dining quality ranges widely
Reviews describe inconsistent food experiences, from cafeteria-style meals to warm, good dining.
Some reviewers say the food looks or tastes like old, warmed-up cafeteria meals and describe it as disgusting or served cold. Others say meals were good and even emphasize food being hot, along with dietary accommodations for specific needs. The community also offers restaurant-style dining, which may help explain why dining satisfaction appears to depend on the day and the meal being served.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
91 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Akron-Canton Regional (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Missing Mountain Brewing (0.4 miles)
Flury's Cafe (0.8 miles)
Burger King (1.6 miles)
First Watch (1.6 miles)
Panda Express (1.6 miles)
On Tap (1.9 miles)
O'Charley's Restaurant + Bar (1.9 miles)
Pharmacies
Discount Drug Mart (0.9 miles)
Rite Aid (1.1 miles)
CVS Pharmacy (1.2 miles)
Market District Pharmacy (1.5 miles)
Walgreens (1.6 miles)
Marc's Stores (1.7 miles)
CVS Pharmacy (2 miles)
Physicians
Akron General Arthritis And Rheumatolgy (1.2 miles)
Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin on seniors.fyi includes 10 photos including images showing building, trees, interior, grass, outdoor, landscaping, parking, outdoors, and more.
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Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin photos
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Trees
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Seating Area and Lounge
Outdoor
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91 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Akron-Canton Regional (16 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Clean, well-maintained facility with spacious private rooms, attentive staff, on-site rehab, and convenient transportation.
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