Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin

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Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin

2728 Bailey Road, Cuyahoga Falls, OH 44221

For more information about senior living options: (844) 490-3973

3.4 from 80 reviews
5 stars
45
4 stars
1
3 stars
3
2 stars
6
1 stars
25

Skilled Nursing Facility

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    Overall Review of Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin

    Pros

    • pro The staff were always welcoming and helpful.
    • pro The therapy staff were amazing, and the nurses and aides were very attentive and nice.
    • pro The kitchen staff were very helpful and understanding of residents' needs and wants.
    • pro The facility is clean, welcoming, and beautiful, with many activities.
    • pro Altercare helped residents regain their independence, with staff staying positive and supportive.
    • pro The people were great and provided a great overall experience.
    • pro The food was good.

    Cons

    • pro They would not send their cat there, citing poor care and disregard for policies.
    • pro The facility was described as disgusting and bed bugs infested.
    • pro The rooms were old, dirty, not clean, with a broken bed and a sticky, urine-smelling carpet.
    • pro A bedside container was provided dirty and only cleaned after a complaint.
    • pro The nursing staff were described as unhelpful and angry when called, claiming they were busy.
    • pro There was no adequate air circulation and the rooms smelled due to the carpet; windows were dirty.
    • pro The shared shower area was dirty and never cleaned.
    • pro Understaffing led to delayed medications and residents left in feces and urine for extended periods.
    • pro Staff were seen on their phones instead of attending to residents.
    • pro A patient reportedly died of sepsis after not receiving timely medical intervention.
    • pro Aides and some nurses were described as lazy or apathetic.

    Review

    The collection of reviews for this facility paints a highly mixed picture, with experiences ranging from overwhelmingly positive to sharply critical. On one hand, several visitors and former residents describe warm, attentive care, friendly staff, and meaningful progress in rehabilitation. They recount therapists who were dedicated, nurses and aides who treated people with kindness, and a general sense that some days were productive and hopeful. In these accounts, the care team is celebrated for being patient-centered, with particular praise for therapy staff and the kitchen team at times, and for facilities that felt welcoming and approachable. A few reviewers even note that their loved ones formed friendships, enjoyed activities, and looked forward to daily routines because the staff were friendly and engaged.

    On the other hand, a substantial portion of the feedback focuses on serious problems that affect comfort, safety, and dignity. A common refrain centers on the physical environment: reports of old, outdated rooms, rooms with odors and stained furniture, sticky carpets, and windows that aren't cleaned or easy to open. Several reviewers push for renovations, better cleaning practices, and even the removal of carpet for odor control and easier maintenance. The concerns extend to air circulation and overall cleanliness, with persistent complaints about dirty bedpans, shared shower areas, hair in showers, and a general sense that some spaces were not adequately maintained. There are even dramatic claims of bed bugs, dirt, and a lack of fresh air that contribute to an uncomfortable living environment.

    Care quality, safety, and responsiveness are recurring themes in the negative reviews. Multiple people mention that aides and nurses appeared overwhelmed or disengaged, with some reporting long wait times after pushing call lights, aides sitting on cell phones, and staff who seemed too busy to attend to residents promptly. In some heartbreaking accounts, families describe missed chances to involve physicians when a patient showed signs of agitation, fever, or confusion, and, in at least one case, a patient who reportedly deteriorated after delays in seeing a doctor and was transferred elsewhere before passing away. Allegations about inadequate catheter care, urinary tract infections leading to sepsis, and insufficient monitoring of patients' evolving conditions are echoed by several reviewers, fueling serious concerns about infection prevention and medical vigilance.

    Intertwined with these concerns are countervailing positive experiences that some reviewers share to illustrate the facility's variability. A number of reviewers emphasize that great nurses, aides, and therapists can be found, and that when staff do their jobs well, patients feel supported, safe, and cared for. Some families highlight moments when staff went above and beyond to accommodate needs, listened to concerns, and helped keep spirits up during difficult times. There are mentions of good food at times, pleasant dining experiences, and activities that residents enjoyed, suggesting that the facility has the resources and potential to provide quality care when properly staffed and managed.

    Staffing levels and internal dynamics also appear as significant factors in these narratives. Several reviews point to understaffing as a root cause of many issues: briefly, not enough personnel to respond to needs promptly, too much time spent on administrative tasks, and a cycle where staff members are stretched thin. Some observers describe positive changes after speaking up or advocating for residents, including staff improvements and better attention to individual concerns. Yet others question consistency, noting that the care residents receive can vary dramatically from shift to shift, or from one wing to another, depending on who is working and how much supervision is in place.

    A few entries draw a contrast between this facility and another Altercare location, highlighting a wide spectrum of experiences within the broader organization. Where one reviewer recounts being impressed by the staff and the care provided at Altercare in a different setting, another describes the local facility as lacking, with delays in care, unsanitary conditions, and insufficient monitoring. This juxtaposition reinforces the impression that outcomes can be highly location-specific and dependent on the current team, administration, and operational practices in a given building.

    Ultimately, the reviews present a highly polarized portrait. There are stories of comfort, compassion, and competent rehabilitation intertwined with accounts of neglect, dissatisfaction with cleanliness, and concern for patient safety. For families considering this facility, the collective input suggests a careful and current evaluation is essential: inspect conditions and cleanliness in person, verify staffing levels and responsiveness, speak with current residents and families about their day-to-day experiences, and assess how well the facility adheres to infection control and physician access. If you pursue care here, it would be prudent to ask about recent renovations, ongoing maintenance plans, how call lights are managed, and what steps are in place to monitor and prevent infections, as well as to understand how exceptions and complaints are addressed by administration.

    Features

    Housing

    • 91 resident community capacity 91 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Akron-Canton Regional (16 miles away) Akron-Canton Regional (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Altercare of Cuyahoga Falls Center for Rehab & Nursing is an assisted living community located in Cuyahoga Falls, Ohio. This community offers a wide range of amenities to enhance the residents' quality of life.

    Residents can enjoy the convenience of a beauty salon, cable or satellite TV, and community-operated transportation. They also have access to a computer center and a fully furnished fitness room to stay connected and maintain their physical health. The gaming room and small library provide opportunities for leisure and relaxation.

    The community features a dining room where residents can enjoy restaurant-style meals prepared by the staff. Special dietary restrictions are accommodated, ensuring that each resident's nutritional needs are met. In addition, housekeeping services are provided to maintain a clean and comfortable living environment.

    Residents have the opportunity to socialize and engage in activities with others through resident-run activities, scheduled daily activities, and planned day trips organized by the community. The concierge services are available to assist with any additional needs or requests.

    For those seeking spiritual fulfillment, there is a place of worship conveniently located nearby. In terms of healthcare access, there are several hospitals and physicians in close proximity to the community. Transportation arrangements can be made for both non-medical purposes as well as to doctors' appointments.

    Overall, Altercare of Cuyahoga Falls Center for Rehab & Nursing provides a comprehensive range of care services including assistance with activities of daily living, medication management, diabetes diet support, mental wellness programs, and 24-hour call system along with 24-hour supervision. With its various amenities and convenient location near cafes, parks, pharmacies, restaurants, theaters - this assisted living community offers everything residents need for a comfortable and fulfilling lifestyle.

    Nearby Places of Interest

    Restaurants

    • Missing Mountain Brewing (0.4 miles)
    • Flury's Cafe (0.8 miles)
    • Burger King (1.6 miles)
    • First Watch (1.6 miles)
    • Panda Express (1.6 miles)
    • On Tap (1.9 miles)
    • O'Charley's Restaurant + Bar (1.9 miles)

    Pharmacies

    • Discount Drug Mart (0.9 miles)
    • Rite Aid (1.1 miles)
    • CVS Pharmacy (1.2 miles)
    • Market District Pharmacy (1.5 miles)
    • Walgreens (1.6 miles)
    • Marc's Stores (1.7 miles)
    • CVS Pharmacy (2 miles)

    Physicians

    • Akron General Arthritis And Rheumatolgy (1.2 miles)
    • Davis Eye Center (1.2 miles)
    • Internal Medicine Specialists (1.5 miles)
    • Health Care Center Physicians (1.9 miles)
    • Person Centered Therapies (2.3 miles)
    • Ohio ENT & Allergy (2.5 miles)
    • Nikita Hegde, MD (2.6 miles)

    Theaters

    • Cinemark Cuyahoga Falls And Xd (1.6 miles)

    Parks

    • Galt Park (1.6 miles)
    • Mountain Bike Area (3.8 miles)

    Places of Worship

    • Holy Family Catholic Parish Stow Ohio (1.9 miles)

    Cafes

    • Starbucks (1.9 miles)
    • Molly Brown Cafe (2 miles)
    • Nervous Dog Coffee Bar (2.5 miles)
    • Starbucks (3.6 miles)
    • Nervous Dog Coffee Bar (5.3 miles)
    • Biggby Coffee (6.1 miles)
    • Starbucks (6.5 miles)

    Hospitals

    • Summa Western Reserve Hospital (2 miles)
    • Summa Akron City Hospital (4.7 miles)
    • Akron Children's Hospital (5.3 miles)
    • Assurance Health Hudson (6.2 miles)
    • Robinson Memorial Hospital (6.6 miles)

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