Franklin Plaza Extended Care

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  • Interior

    A cozy waiting area featuring comfortable seating and decorative artwork.

  • Decor

    A cozy waiting room with comfortable seating and decor.

  • Building

    View of Franklin Place, a residential apartment building.

  • Bedroom

    A clean and organized hospital room with a bed, chair, and window.

  • Windows

    A spacious and well-lit hospital room featuring a bed, chair, and bedside table.

  • Entrance

    Entrance of Franklin Plaza apartment building with a landscaped front yard.

  • Salon

    An empty salon with chairs and mirrors, decorated with flowers.

  • Dining Table

    A spacious game room featuring a pool table and a dining area.

  • Mirrors

    A well-organized beauty salon with multiple styling stations and mirrors.

Franklin Plaza Extended Care

3600 Franklin Boulevard, Cleveland, OH 44113

For more information about senior living options: (844) 490-3973

3 from 6 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
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1 stars
3

Skilled Nursing Facility

Overall Review of Franklin Plaza Extended Care

Pros

  • pro The staff at the facility is highly praised for their compassion and dedication to treating residents like family.
  • pro A nurse named Tiara received a gold star for her exceptional care and communication with families.
  • pro Visitors noted that the building is beautiful inside, reflecting ongoing improvements made by the management.
  • pro The therapy department and nursing staff were described as great, contributing to positive rehabilitation experiences for residents.
  • pro Overall, one reviewer expressed love for the place due to the great care provided.

Cons

  • pro The nursing home does not pay attention to the health of the residents and neglects their needs.
  • pro Staff members are often absent, leading residents to seek help from family members instead.
  • pro The STNAs and aides display a lack of compassion and only perform their duties when supervised.
  • pro Residents are left unattended in distressing conditions, with no timely medical assistance provided.
  • pro One resident was found laying in waste multiple times, highlighting severe neglect in personal care.
  • pro Nurses are rude and seldom present at their desks, contributing to inadequate support for residents during meals.
  • pro The facility is described as deplorable, with an urgent need for awareness regarding its poor practices among Medicaid and Medicare officials.

Review

The experience of families and loved ones regarding nursing home facilities is often a reflection of the quality of care provided to residents. While some reports indicate deeply troubling conditions, others highlight instances of exceptional service. This dichotomy reveals a complex landscape within nursing homes, making it critical for prospective residents and their families to thoroughly investigate options before making decisions.

One nursing home in particular has garnered substantial criticism from multiple individuals who have witnessed neglect and poor treatment firsthand. Multiple reviewers express grave concern about the staff's lack of attention to resident health, describing an environment where aides seem more preoccupied with personal activities—such as eating and talking on their phones—than with providing essential care. Instances are mentioned where family members find themselves assisting residents due to the absence or unavailability of nurses and STNAs (State Tested Nursing Assistants). This alarming trend points not only to potential systemic issues within the facility but also raises questions about accountability and oversight.

Adding to the dishonor associated with this establishment, one reviewer reported that their mother’s deteriorating condition was overlooked by staff until they intervened. The reviewer noted that when they suggested calling emergency services due to their mother's decline, staff seemed indifferent, almost resigned to the notion that her situation was normal. Such experiences paint a stark picture of negligence that cannot be ignored; many reviews implore others not to subject their loved ones to similar fates within these walls.

In contrast, there are glowing accounts from other families who share positive experiences at different facilities. One individual praised a nurse named Tiara for her compassionate interactions with their mother, emphasizing her attentiveness and willingness to answer questions both during visits and over phone calls. Enthusiastic responses underline how crucial dedicated healthcare professionals can be in creating a nurturing environment for patients undergoing rehabilitation or recovery. Families report feeling reassured by the quality of care offered in such cases, expressing gratitude towards staff members who treat residents like family rather than just patients.

The disparity between these experiences underscores an unsettling reality faced by many: not all nursing homes deliver on promises of care or compassion. One disheartened friend recounted witnessing another resident left in unsanitary conditions, expressing feelings of urgency to remove him from what they described as deplorable treatment practices. The frustration expressed by this reviewer highlights issues surrounding hygiene standards and basic human dignity within certain facilities—a reminder that even standard protocols may falter without proper staffing and supervision.

Callous moments in caregiving reflect systemic problems regarding accountability in long-term care settings as well as a lack of adequate staffing at times when elderly residents need the most assistance—their mealtimes or moments requiring humane interaction being key examples where neglect could tragically occur unnoticed if no one is present at crucial times. These reviews warrant serious attention, urging potential clients considering similar establishments elsewhere to ask tough questions about care practices before entrusting them with their loved ones’ well-being.

Ultimately, these narratives encapsulate the realities many families face when navigating nursing home choices: they must balance commendations against complaints while acutely aware that every decision carries weighty implications for those involved. Adequate research becomes paramount; thus diligent inquiries into staffing levels, cleanliness standards, reputation history through state surveys can serve as lifelines toward ensuring a safe haven rather than endless uncertainty amid inadequate support systems—all too frequently hidden behind closed doors in aging institutions across our society today.

Features

Housing

  • 177 resident community capacity 177 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (9 miles away) Cleveland-Hopkins International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Franklin Plaza Extended Care is an assisted living community located in Cleveland, OH. This community offers a wide range of amenities to enhance the lives of its residents.

Residents can take advantage of the on-site beauty salon to maintain their personal grooming needs. They can enjoy their favorite shows or movies with cable or satellite TV in the comfort of their own room. Community operated transportation is available for residents who need to run errands or attend appointments.

For those who enjoy technology, there is a computer center equipped with high-speed internet for residents to stay connected with loved ones and browse the web. The dining room provides restaurant-style meals for residents to savor, and special dietary restrictions can be accommodated.

There are various recreational options available for residents as well. A fitness room is provided for those who want to stay active, and a gaming room offers entertainment options like board games and puzzles. The beautifully landscaped garden provides outdoor space where residents can relax and enjoy nature.

Housekeeping services ensure that resident's rooms are kept clean and tidy, while move-in coordination assists new residents with the transition into their new home. A small library is available for book lovers to indulge in reading, and telephone services are provided for convenient communication.

To cater to the health needs of its residents, Franklin Plaza Extended Care offers care services such as assistance with daily activities like bathing and dressing. There is 24-hour supervision and a 24-hour call system in place for any emergencies that may arise. Medication management ensures that residents receive their necessary medications on time.

The community also focuses on mental wellness through its mental wellness program, helping residents maintain a positive state of mind. Transportation arrangements are made not only for non-medical outings but also for doctor's appointments.

In addition to all these amenities and care services, Franklin Plaza Extended Care is conveniently located near various establishments that may be useful to its residents. There are cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals nearby.

Overall, Franklin Plaza Extended Care provides a comfortable and supportive environment for seniors who require assistance with their daily living activities while also offering numerous amenities to enhance their quality of life.

Nearby Places of Interest

Cafes

  • Rising Star Coffee Roasters (0.2 miles)
  • Lekko Coffee (0.4 miles)
  • Ready Set Roasters (1.2 miles)
  • Starbucks (1.9 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.3 miles)
  • Rising Star Coffee Roasters (3.8 miles)

Hospitals

  • Cleveland Clinic - Lutheran Hospital (0.3 miles)
  • Trauma ICU (1.9 miles)
  • St Vincent Charity Medical Center (2.2 miles)
  • Cleveland Clinic - W.O. Walker Center (5.2 miles)
  • Louis Stokes Cleveland VA Medical Center (5.5 miles)
  • Cleveland Clinic Children's Hospital Rehabilitation Center (5.5 miles)
  • CCF Fairview Hospital (6.3 miles)

Restaurants

  • Kan Zaman (0.3 miles)
  • Nano Brew Cleveland (0.4 miles)
  • Mitchell's Homemade Ice Cream (0.5 miles)
  • Mason's Creamery (0.5 miles)
  • TownHall (0.5 miles)
  • Market Garden Brewery (0.5 miles)
  • Merwin's Wharf (0.6 miles)

Parks

  • Wendy Moore Memorial Park (0.8 miles)
  • Edgewater Park (0.9 miles)
  • The Cleveland Mall (1.5 miles)
  • Willard Park (1.7 miles)
  • Voinovich Bicentennial Park (1.8 miles)
  • Primate Playground (2.9 miles)
  • Lakewood Park (4.3 miles)

Pharmacies

  • Rite Aid (1 miles)
  • CVS Pharmacy (1.7 miles)
  • Dave's Supermarket (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Discount Drug Mart (3.1 miles)

Places of Worship

  • St. Rocco's Church (1.4 miles)
  • St Ignatius of Antioch Church (2.6 miles)

Transportation

  • Greyhound Station (2 miles)
  • Cleveland Burke Lakefront Airport (2.1 miles)

Physicians

  • Cleveland Clinic - Mellen Center (4.7 miles)
  • Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (4.8 miles)
  • Cleveland Clinic - Taussig Cancer Center (5.1 miles)
  • Cleveland Clinic - Cole Eye Institute (5.1 miles)
  • Cuyahoga County Board of Health (6.3 miles)

Frequently Asked Questions

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