Cedarwood Plaza
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12504 Cedar Road, Cleveland Heights, OH 44106
For more information about senior living options: (844) 490-3973
The training for new nurses at Legacy was superb. The staff are very sweet and helpful. The therapists are great and helped residents walk with walkers. They respond promptly to outside company needs. The therapy team is great, and the housekeeping staff keeps residents motivated. The nursing staff treats residents like family. Everyone truly cares about the residents in a family-oriented environment. The facility is clean and well-maintained. The staff are truly amazing, and the facility has shown recent improvements. The care team is professional, courteous, and attentive. Families can stay connected through regular Skype visits arranged by the staff. Management and admissions staff provide premier customer service and support.
A reviewer says the facility is terrible and would not send their worst enemy there, describing the staff as rude, uncaring, and lying to patients and families. Another reviewer describes the place as dirty with a bad odor and alleges the staff fail to administer medications correctly. The food is described as disgusting by a reviewer. A reviewer reports waiting a week for payment, with calls and texts ignored and staff being rude. Bedbugs are reported on the second floor. Nurses are described as rude, unprofessional, and not helping with basic needs. Residents are said to have sat in urine for hours due to neglect. One reviewer calls the facility "Ghetto" and says it should be shut down.Cedarwood Plaza in Cleveland Heights is best suited for families seeking a rehab-leaning experience where a strong therapy team and a visibly caring frontline staff can drive tangible progress, and where there is room for active family involvement in care planning. This community tends to reward residents who engage in therapy and daily activities, and who want a homelike, family-oriented atmosphere with staff that remember names and routines. It is not ideal for those requiring rock-solid consistency across every shift or for families who cannot tolerate recurring concerns about cleanliness, staff responsiveness, or adherence to medication protocols. Those weighing alternatives should particularly consider facilities with documented, uniform staffing levels, fewer odor and sanitation complaints, and a consistently professional nursing culture.
On the positive side, Cedarwood Plaza earns its best marks from residents and families who praise the therapy department and the caring, personable staff. Numerous accounts point to meaningful progress in rehabilitation, with therapists who communicate well, tailor plans, and keep residents moving toward greater independence. Family members frequently highlight warmth in interactions, attentive aides, and a general sense that the place can feel like a supportive, small-town team effort. The environment - when well-staffed - can feel orderly and homey, with common spaces, a library, and activity areas that make daily life more engaging. For families who value visible, hands-on rehab and approachable staff, the upside can be substantial.
Yet Cedarwood Plaza is routinely contrasted with significant drawbacks that temper the overall experience. The most persistent concerns cluster around staffing consistency and accountability: reports of rude or unprofessional behavior, long response times, and, in some cases, documented neglect or unsafe practices. Cleanliness and odor problems recur in many reviews, including mentions of strong smells, soiled linens, and, in one troubling case, bedbugs on a floor. Medication administration has been questioned in some instances, as have discharge processes and timely physician contact. The combination of understaffing, turnover, and gaps in daily oversight appears to color many families' impressions, and a number of reviewers express fear for their loved ones' safety when attention is sparse or divided.
These tension points do not uniformly negate the competent care and positive therapy outcomes observed by other families. When the therapy and nursing teams are cohesive and well-managed, the pros - effective rehab, supportive communication, and a family-friendly vibe - can meaningfully offset certain friction points. The best experiences tend to hinge on proactive leadership, dependable frontline staff, and timely communication from administration. In practice, this means that Cedarwood Plaza can deliver real value on rehab goals and relational care, but only when staffing levels are adequate and the culture supports consistent, respectful care every day.
Families evaluating Cedarwood Plaza should approach with clear, documented expectations and a plan for regular oversight. Key steps include requesting to meet the director of nursing and the admissions coordinator to gauge responsiveness and transparency, reviewing recent state survey results, and inspecting two floors for odor, cleanliness, and general maintenance. Ask specifically about medication pass protocols, incident reporting, fall prevention measures, and how often floor teams are staffed during peak and off-peak hours. Request a concrete rehab schedule, daily communication updates, and a point person for questions - preferably someone who can be reached quickly by phone or during visits. If possible, arrange a short trial period to observe how staff respond to call bells, how quickly a resident is aided, and how the facility handles discharge planning.
In sum, Cedarwood Plaza is a mixed proposition: it offers credible rehabilitation progress and genuine warmth from many staff members, set against a backdrop of inconsistent staffing, cleanliness challenges, and variable care experiences. For families prioritizing robust therapy, frequent family involvement, and a home-like environment, it can be a good fit - provided there is active ongoing oversight and a plan to address the recurring concerns. For those who require unwavering reliability, spotless conditions, and consistently professional med management, alternatives should be strongly considered. The decision should hinge on the resident's rehabilitation needs, the family's tolerance for variability, and the facility's ability to demonstrate stable, safe care on an ongoing basis.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cedarwood Plaza in Cleveland Heights, OH is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The beautifully furnished apartments feature private bathrooms and kitchenettes, ensuring comfort and convenience. Housekeeping services are provided to ensure a clean and tidy living environment.
Residents can enjoy a variety of activities and entertainment options within the community. There is a beauty salon for pampering sessions, as well as a gaming room for friendly competition. The fitness room encourages physical activity and wellness, while the small library provides a quiet space for reading and relaxation. Scheduled daily activities and resident-run activities keep everyone engaged and socializing.
Meals at Cedarwood Plaza are prepared with special dietary restrictions in mind, ensuring that each resident receives personalized nutrition. The dining room offers restaurant-style dining for an enjoyable experience. For those who prefer to dine out, there are several nearby restaurants to choose from.
The community operates transportation services, both within the community and for non-medical purposes such as shopping trips or outings. Transportation arrangements can also be made for doctor's appointments or other medical needs.
Safety and well-being are top priorities at Cedarwood Plaza. There is a 24-hour call system in place, providing peace of mind knowing help is always available if needed. Additionally, 24-hour supervision ensures that residents are cared for around the clock.
Conveniently located near cafes, parks, pharmacies, physicians' offices, places of worship, hospitals, and transportation options, Cedarwood Plaza offers easy access to all necessary amenities and services outside of the community.
Overall, Cedarwood Plaza provides a warm and caring environment where seniors can live comfortably while receiving assistance with their daily living needs. With an array of amenities and care services available, residents have everything they need to maintain their independence while enjoying an enriching lifestyle.
Cedarwood Plaza is located at 12504 Cedar Road, Cleveland Heights, OH 44106 in Cuyahoga County, Ohio
Cedarwood Plaza on seniors.fyi includes 7 photos including images showing interior, windows, dining, building, brick, entrance, tree, lighting, and more.
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Interior
Building
Architecture
Bedroom
Dining
Lobby
Exercise Equipment
