Cedarwood Plaza in Cleveland Heights, OH

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  • Interior

    A spacious dining area with neatly arranged tables and chairs, designed for communal meals.
  • Building

    A brick building with a white entrance and surrounding greenery.
  • Architecture

    A view of a residential building showcasing brick architecture and a welcoming entrance.
  • Bedroom

    A view of a hospital room featuring a bed, chair, and window with curtains.
  • Dining

    An empty dining room with tables and chairs set up, featuring yellow walls and bright lighting.
  • Lobby

    A spacious and inviting lobby featuring an aquarium, plants, and comfortable seating.
  • Exercise Equipment

    A view of a therapy room featuring stairs and various rehabilitation equipment.

Cedarwood Plaza in Cleveland Heights, OH

Information last verified:

12504 Cedar Road, Cleveland Heights, OH 44106

For more information about senior living options: (844) 490-3973

3.3 from 108 reviews
5 stars
43
4 stars
21
3 stars
5
2 stars
5
1 stars
34

Overall Review of Cedarwood Plaza

Pros

  • pro The staff are attentive and caring, making families feel supported.
  • pro The facility is clean, well maintained, and has a warm, family-oriented atmosphere.
  • pro The rehab and therapy teams are effective, helping residents regain mobility.
  • pro The nursing staff and aides are kind, friendly, and professional.
  • pro Families are kept informed with timely updates and can connect via Skype visits.
  • pro Management and admissions staff provide premier customer service and thoughtful assistance.
  • pro The facility offers helpful amenities like a library and entertainment room that enhance the resident experience.
  • pro Staff are praised for genuine empathy and going the extra mile for residents.
  • pro Overall, the reviews describe Cedarwood Plaza as a place where residents receive quality care and feel cared for.

Cons

  • pro The facility is terrible; the staff are rude and uncaring and they don’t administer medications correctly, allegedly lying to cover mistakes.
  • pro The food is disgusting and the facility has a foul odor.
  • pro The second floor has bedbugs, and the afternoon supervisor is terrible to interact with; the staff are rude, impatient, and lazy.
  • pro The staff neglected residents, failing to bathe them regularly and leaving them dehydrated and at risk for bed sores.
  • pro Hospice never arrived to discuss care, and families felt left to die.
  • pro The director and staff should have their licenses revoked and the facility should be shut down.
  • pro The facility is unprofessional and sneaky, with families not allowed to see their loved ones for extended periods.
  • pro The place is dirty and unclean, with urine odor and gnats; residents were left sitting in urine.
  • pro Nurses are rude and disrespectful and fail to assist with basic needs.
  • pro The facility is unsafe and poorly maintained, with issues like broken elevators and general neglect.
  • pro It’s suggested that the facility cares more about money than patient welfare.
  • pro The staff are short-staffed, leading to mistreatment and neglect.

Review

Cedarwood Plaza in Cleveland Heights is best suited for families prioritizing post-acute rehabilitation with a strong emphasis on therapy and a warm, family-oriented care vibe. It tends to appeal to those who want a facility where rehabilitation outcomes, patient progress, and frequent family updates feel central to the stay. For long-term custodial care or for families whose primary concerns are ironclad safety records, immaculate cleanliness, and a consistently professional atmosphere, alternatives should be explored. This is a place where the right fit hinges on the balance between effective therapy and the lived experience of daily care, with a premium put on hands-on staff engagement and open communication with loved ones.

On the plus side, Cedarwood Plaza earns credibility from a robust, therapy-forward narrative. Reviewers repeatedly credit the rehab teams for tangible progress: clients leaving with improved mobility, the ability to walk with a walker, and clear signs of daily improvement. Wound care and skilled nursing emerge as standout strengths in several accounts, with social workers and admissions staff also singled out for guidance and reassurance. Family members often describe a clean, well-maintained environment, and they commend the facility for quick accommodations and responsive therapy and nursing teams. The ability to arrange timely updates and stay connected with the care plan through ongoing communication is frequently highlighted as a meaningful advantage, especially for families navigating post-hospital transitions.

Yet the canyon between praise and peril is wide here. The most piercing concerns center on safety and basic care reliability. A sizable portion of reviews depict rude or inattentive staff, missed medications, disorganization around discharge planning, and inconsistent accountability from leadership. Multiple accounts speak to neglect, delays in turning, insufficient assistance with daily activities, and places where residents appeared under-attended or left in uncomfortable conditions for extended periods. Hygiene and odor issues surface in several reports, including mentions of soiled environments and inadequate housekeeping at times. The most severe critiques include accusations of life-threatening neglect, unprofessional behavior from nurses and aides, and instances that families felt endangered by insufficient supervision or care gaps. The spectrum of experiences implies a facility grappling with staffing pressures and varying levels of front-line accountability.

Those contrasts matter deeply when weighing whether the pros can offset the cons. For families prioritizing rehab outcomes and a caring, communicative culture, Cedarwood Plaza can deliver meaningful gains, therapy that moves a resident toward independence, pleasant interactions with empathetic staff, and repeated assurances that progress will be communicated. However, the weight of negative reports cannot be dismissed. When concerns about safety, cleanliness, timely medication, and respectful treatment arise, the positive rehab story may fail to compensate for the risk of harm or distress. In practice, families should think hard about what is non-negotiable: is clear, respectful communication and reliable daily care more important than the potential for rapid rehabilitation gains? The answer will shape whether Cedarwood Plaza is a confident choice or a facility to approach with significant due diligence.

If Cedarwood Plaza is on the radar, a disciplined due-diligence plan is non-negotiable. Prospective families should insist on an up-to-date, facility-wide tour with the nursing leadership to observe shifts, ask direct questions about staffing levels and turnover, and review recent quality and safety metrics. Request a detailed, written post-acute care plan that outlines therapy hours, medication administration processes, and contingencies for emergencies. Seek current references from families who have recent experience across multiple units, not just one favorable setting. Probe for pest and sanitation controls, infection prevention protocols, and any recent corrective actions stemming from state or regulatory inspections. Finally, require a clear escalation path: who to contact if concerns arise after admission, and how prompt the facility will be in communicating family updates and implementing corrective steps.

Ultimately, the decision hinges on what families are willing to tolerate in exchange for strong rehab momentum and a genuinely compassionate care environment. Cedarwood Plaza offers meaningful therapeutic upside and a family-like atmosphere that many residents and families value highly. At the same time, the facility’s history of inconsistent staffing, reported neglect in some cases, and cleanliness concerns cannot be ignored. For those whose priority is reliable daily care, safety, and predictable operations, looking at alternatives with proven records in these arenas is prudent. For others who can couple vigilance with a commitment to active oversight, Cedarwood Plaza may still be a workable option, provided rigorous, ongoing monitoring accompanies the move.

Features

Housing

  • 115 resident community capacity 115 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (15 miles away) Cleveland-Hopkins International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cedarwood Plaza in Cleveland Heights, OH is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The beautifully furnished apartments feature private bathrooms and kitchenettes, ensuring comfort and convenience. Housekeeping services are provided to ensure a clean and tidy living environment.

Residents can enjoy a variety of activities and entertainment options within the community. There is a beauty salon for pampering sessions, as well as a gaming room for friendly competition. The fitness room encourages physical activity and wellness, while the small library provides a quiet space for reading and relaxation. Scheduled daily activities and resident-run activities keep everyone engaged and socializing.

Meals at Cedarwood Plaza are prepared with special dietary restrictions in mind, ensuring that each resident receives personalized nutrition. The dining room offers restaurant-style dining for an enjoyable experience. For those who prefer to dine out, there are several nearby restaurants to choose from.

The community operates transportation services, both within the community and for non-medical purposes such as shopping trips or outings. Transportation arrangements can also be made for doctor's appointments or other medical needs.

Safety and well-being are top priorities at Cedarwood Plaza. There is a 24-hour call system in place, providing peace of mind knowing help is always available if needed. Additionally, 24-hour supervision ensures that residents are cared for around the clock.

Conveniently located near cafes, parks, pharmacies, physicians' offices, places of worship, hospitals, and transportation options, Cedarwood Plaza offers easy access to all necessary amenities and services outside of the community.

Overall, Cedarwood Plaza provides a warm and caring environment where seniors can live comfortably while receiving assistance with their daily living needs. With an array of amenities and care services available, residents have everything they need to maintain their independence while enjoying an enriching lifestyle.

Nearby Places of Interest

Restaurants

  • bd's Mongolian Grill (0.8 miles)
  • Academy Tavern (0.9 miles)
  • New Heights Grill (1.3 miles)
  • Boss Dog Brewing Co. (1.3 miles)
  • McDonald's (1.7 miles)
  • Burger King (1.9 miles)
  • McDonald's (2.1 miles)

Parks

  • Coventry PEACE Park (0.8 miles)
  • Anderson Field (5.1 miles)
  • Willard Park (5.3 miles)
  • The Cleveland Mall (5.3 miles)
  • Desan Park (5.5 miles)
  • Voinovich Bicentennial Park (5.6 miles)

Pharmacies

  • Marc's Stores (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.3 miles)
  • Rite Aid (1.4 miles)
  • Cleveland Clinic - Stephanie Tubbs Jones Health Center (1.8 miles)
  • CVS Pharmacy (2.2 miles)

Hospitals

  • Cleveland Clinic - W.O. Walker Center (1.2 miles)
  • Cleveland Clinic Children's Hospital Rehabilitation Center (1.5 miles)
  • Louis Stokes Cleveland VA Medical Center (1.5 miles)
  • St Vincent Charity Medical Center (4.3 miles)
  • University Hospitals Ahuja Medical Center (5.9 miles)
  • Cleveland Clinic - Lutheran Hospital (6.1 miles)
  • Trauma ICU (6.1 miles)

Physicians

  • Cleveland Clinic - Taussig Cancer Center (1.4 miles)
  • Cleveland Clinic - Cole Eye Institute (1.4 miles)
  • Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (1.7 miles)
  • Cleveland Clinic - Mellen Center (1.8 miles)
  • Cleveland Clinic Severance Medical Arts (2.5 miles)
  • Senders Pediatrics (3.7 miles)
  • University Suburban Health Center (3.9 miles)

Cafes

  • Starbucks (2.7 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.9 miles)
  • Starbucks (5.9 miles)
  • Lekko Coffee (6.1 miles)
  • Rising Star Coffee Roasters (6.2 miles)

Places of Worship

  • South Euclid United Church of Christ (4 miles)
  • Messiah Luth Church of Lyndhurst (5.2 miles)
  • St Clare's Church (6.1 miles)

Transportation

  • Greyhound Station (4.7 miles)
  • Cleveland Burke Lakefront Airport (5.2 miles)

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