Glendale Place Care Center

Pros

• The staff at the facility is great and actively involved with their patients.
• The therapy offered is wonderful, featuring a state-of-the-art rehab room.
• The facility is updated, clean, and odor-free, providing a pleasant environment for residents.
• The doctors and nurses keep family members informed about medical needs and changes regarding their loved ones.
• Residents enjoy activities such as going to the salon, which adds to their overall happiness.
• Families feel pleased with the care provided to their loved ones in the dementia/Alzheimer unit.
• One reviewer expressed a desire to move their loved one to this facility due to positive experiences.

Cons

• The LTC side is described as horrible, with most staff being too busy to communicate the truth about care.
• There were multiple accounts of unresponsive staff, with patients waiting a long time for assistance.
• The facility was reported to be poorly managed, with many staff members not caring about patient needs and being poorly trained.
• One individual found used gloves on the floor of their room and experienced delayed cleaning and attention from staff.
• A resident felt unsafe and injured due to inadequate help when calling for assistance after a fall.
• There were complaints about being released too soon from rehab without proper arrangements for follow-up care at home.
• Overall dissatisfaction with hygiene practices was noted, raising concerns about the spread of diseases among residents.

Review

The reviews of the facility present a stark contrast in experiences, reflecting both positive and negative feedback about the care provided in different contexts. One individual shared their gratitude for the rehabilitation services their father received, highlighting that the staff was great and deeply involved with their patients. This person's positive experience during the rehab phase suggests that, at least in this regard, the facility is effective in providing attentive care and support to those recovering from injuries or surgeries. The quality of communication and engagement from the staff left a lasting impression, emphasizing how important these elements are for families navigating challenging health situations.

However, not all experiences were as favorable. Several reviews voiced serious concerns regarding the long-term care (LTC) side of the facility. A dissatisfied reviewer expressed their distrust in the management and training provided to staff members. They recounted an incident shortly after admission where they found used gloves on the floor of their room, which took multiple requests before someone bothered to pick them up. This lack of basic cleanliness raised alarms about infection control measures within the facility, particularly when combined with observations of nursing staff wearing gloves unsafely after personal care tasks.

Another concerning account described a pattern of neglect where call lights went unanswered for extended periods—occasionally up to 45 minutes—leading residents to reach out to family members outside the facility for assistance. Such delays put vulnerable individuals at risk and highlighted possible understaffing or poor responsiveness among caregivers. This review further detailed a distressing incident wherein a resident fell due to inadequate assistance; despite screaming for help, immediate responses were lacking until another resident intervened. This not only resulted in physical injury but also demonstrated a failure of duty on behalf of those responsible for patient safety.

In stark contrast to these negative accounts, several reviews celebrated aspects of memory care provided within a specialized dementia/Alzheimer's unit at the same facility. Family members praised doctors and nurses for being attentive to medical needs while maintaining open lines of communication regarding any changes concerning their loved ones’ health statuses. Residents reportedly enjoyed engaging therapies in an updated environment that emphasized well-being; one reviewer specifically noted satisfaction with how patients were treated with dignity, patience, and respect by caring staff.

The food quality was also mentioned positively across some reviews describing appealing meal options that meet residents' nutritional needs—a crucial factor when considering long-term care facilities where meal time plays an essential role in maintaining health and well-being amongst elderly populations. Furthermore, amenities such as access to salon services added an extra layer of comfort that resonated well with families looking for holistic care environments where residents could feel valued.

Despite these positive testimonies regarding specific departments within this facility—for instance, rehabilitation and memory care—the overarching sentiment from various reviewers remains mixed and potentially indicative of systemic issues needing urgent attention. Prospective patients or families may find it useful to weigh both sides before making decisions grounded solely on isolated experiences; they should consider visiting this place personally or leverage additional resources like regulatory reports or inspection outcomes.

In summary, healthcare facilities like this often portray diverse experiences shaped largely by individual circumstances such as specific units attended (rehab versus LTC) as well as staffing dynamics experienced during stays. Ultimately, understanding both positive narratives alongside critical assessments can elucidate potential challenges while guiding informed choices related to eldercare amidst complex health needs.

Restaurants

• McDonald's (0.6 miles)
• Third Eye Brewing (1.8 miles)
• Station Family BBQ (1.9 miles)
• Chick-Fil-A (2.2 miles)
• Pappadeaux Seafood Kitchen (3.1 miles)
• Skyline Chili (3.2 miles)
• Buffalo Wings & Rings (4 miles)

Physicians

• Springdale Family Medicine (1.7 miles)
• Reading Family Practice (2.1 miles)
• Bowen Center For Women's Health (2.1 miles)
• UC Health Primary Care Family Medicine (2.2 miles)
• Allergy & Asthma Care - Drs. Sodhi And Seyerle (3.5 miles)
• University Endoscopy Center (5.9 miles)
• Ohio Valley Orthopaedics and Sports Medicine (6 miles)

Cafes

• Gabby's Cafe (2 miles)
• Panera Bread (3.9 miles)
• Starbucks (4.6 miles)
• Starbucks (4.6 miles)
• Starbucks (5 miles)
• Silverton Cafe (5.3 miles)

Pharmacies

• Walgreens (2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.9 miles)
• Home Care Pharmacy (3.3 miles)
• CVS Pharmacy (3.8 miles)
• Kroger Pharmacy (4 miles)

Places of Worship

• St James of the Valley (2.2 miles)
• Adath Israel Congregation (3.6 miles)
• St Vivian's Catholic Church (4.3 miles)
• Lifespring Christian Church (5 miles)

Theaters

• Showcase Cinema de Lux Springdale 18 (3.3 miles)
• AMC West Chester 18 (4.9 miles)

Parks

• Sharon Woods Park (3.5 miles)
• Blue Ash Summit Park (3.9 miles)
• Winton Woods Cherry Hill Shelter (4 miles)
• Chamberlin Park (4.8 miles)
• Swaim Park (5.5 miles)

Hospitals

• Summit Behavioral Healthcare (4.2 miles)
• Mercy Health Fairfield Hospital (5.1 miles)
• Cincinnati Children's Fairfield (5.1 miles)
• Mercy Health - The Jewish Hospital (5.4 miles)
• Trihealth Connect Training (6.1 miles)
• Cincinnati Children's (6.3 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (6.3 miles)

Transportation

• Metro Bond Hill Garage (5.8 miles)