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3.5 from 54 reviews
5 stars
26
4 stars
6
3 stars
5
2 stars
5
1 stars
12
Overall Review of Laurels Of Canton
common24 reviews mention this
Caring staff and hands-on help
Many residents describe attentive, caring staff who help with daily needs and support appointments.
A large share of reviewers say the staff is kind, respectful, and genuinely focused on residents’ well-being. Several also mention help with safety concerns, therapy progress, and making or arranging appointments to reduce stress for families. Some reviewers also say the building feels managed day-to-day by approachable supervisors and a responsive care team.
caveat11 reviews mention this
Staffing and access can slip
Some reviewers report trouble getting staff attention, especially by phone or at the front desk.
A recurring concern is that residents and visitors sometimes can’t get timely help when they need to be let in, answer the phone, or respond quickly. A few reviewers also describe situations where staffing levels seemed inadequate, with longer waits or coverage problems affecting daily operations. Even among those who praise individual nurses, these access and response issues come up in multiple accounts.
caveat9 reviews mention this
Cleanliness is mixed
Cleanliness gets mixed feedback, ranging from noticing a fresh environment to complaints about dirty rooms.
Some reviewers highlight a clean, fresh-smelling building and say the facility feels well kept. Others report rooms that were dirty, maintenance issues that left areas in need of repair, or general cleanliness problems that made them worry about care. There are also accounts of odors in common areas that some visitors found unpleasant.
caveat5 reviews mention this
Food quality varies
Food is an area where reviews diverge, with some wanting better quality or variety.
Several reviewers mention meal experiences that were merely acceptable or inconsistent, including comments about food being repetitive or not always appealing. Others say dietary and rehab support went well, especially for specific health needs. Overall, dining feedback isn’t uniform across reviews.
differentiator7 reviews mention this
Therapy and rehab support
Residents frequently mention therapy and recovery support as a key part of the experience.
Reviews often connect the quality of care to rehabilitation and therapy—calling out therapists and recovery routines that helped them progress. Some accounts describe strong rehab outcomes, while others raise concerns when rehab didn’t seem to happen as expected. The community also appears set up to support ongoing health routines for residents with medical diets mentioned in reviews.
common2 reviews mention this
Activities help residents stay involved
At least some reviewers say there are activities that encourage participation.
A couple of reviews describe a range of activities and events, including encouraging residents to participate. One reviewer also mentions family-involved events, which suggests activities are designed with engagement in mind.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Akron-Canton Regional (8 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Quiet, serene setting with on-site activities and access to specialized care.
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