Home Helpers Home Care - Canton, OH

Pros

• The owners of the company are certified senior advisors, which showcases their expertise in the field.
• They offer a free home consultation, demonstrating their commitment to providing personalized and convenient services.
• The company provides various assistance options such as housekeeping, meal assistance, showering, transportation, and grocery shopping/appointment accompaniment.
• They prioritize checking on medication status, ensuring the well-being and safety of their clients.
• Despite negative experiences with one of the owners, other employees or clients may have had positive interactions with them and could potentially recommend the company.

Cons

• The owner treats employees and clients in a highly unprofessional manner, raising his voice and demeaning them.
• The owner's insulting behavior left a deep sense of offense and would deter anyone from recommending this company.
• The negative experience with the owner makes it impossible to consider endorsing this company to others.

Review

Unprofessional Behavior Shadows Potential Care Services Offered by Senior Care Company

In recent reviews, one concerning issue has come to light regarding a senior care company. Despite offering a range of services to assist seniors, the unprofessional behavior exhibited by the owner raises serious concerns about the overall quality and reliability of their services. This article delves into customer testimonials highlighting instances of disrespectful treatment, while also discussing the extensive array of caregiving options available.

Unfortunately, a striking aspect that emerges from recent client feedback is the highly unprofessional conduct of one of the owners. One customer recounts being subjected to demeaning language and raised voices when dealing with this individual. Such treatment is not only disrespectful but also indicative of a lack of empathy towards those seeking assistance during vulnerable stages of their lives. It is disheartening that an owner, who plays such a pivotal role in shaping an organization's culture, fails to respect employees and clients alike.

The impact of such problematic behavior cannot be understated, as it undermines trust and confidence in the entire company. When individuals encounter belittling attitudes from an owner or representative, it creates an uncomfortable environment that hampers effective communication and productive caregiving relationships with clients. The negative experiences shared by clients serve as a warning sign for potential customers who may question whether this senior care company can truly provide the compassionate support they advertise.

Nevertheless, amidst these concerning reports lies a range of promising services offered by this certified senior care agency. Chief among them is their free home consultation service – an opportunity for families and seniors to discuss their specific needs with knowledgeable professionals before making any commitments. This gesture showcases an intent to personalize caregiving plans for each individual they serve, allowing them to tailor services based on unique requirements.

Expanding further on their offerings, this senior care agency boasts various practical assistance options designed specifically for elderly clients. These include housekeeping, meal assistance, showering support, and even transportation services. Moreover, they provide an invaluable aid by offering to accompany seniors to grocery stores or appointments when needed. Such practical assistance helps seniors maintain their independence while ensuring their daily needs are adequately met.

One aspect that stands out in the company's service array is their commitment to monitoring clients' medication status. This added responsibility demonstrates a comprehensive approach to caregiving that goes beyond just physical support. By keeping track of medication management, this senior care agency aims to enhance the overall well-being and safety of the individuals under their care.

Regrettably, despite the wide range of services available, testimonials from disgruntled clients reveal an unsettling pattern of unprofessional behavior exhibited by one owner within this senior care company. The disrespectful treatment experienced by employees and clients alike raises significant concerns about their ability to offer compassionate support effectively. It is crucial for any potential customers seeking senior care services to consider these reported incidents alongside the promised offerings before making an informed decision about entrusting their loved ones' well-being in such a company's hands.

This area of Canton, Ohio offers a variety of amenities within close proximity, making it convenient for seniors looking to settle down. There are several dining options nearby such as Kustard Korner and Jerzee's Sports Grille, as well as familiar chains like Taco Bell and McDonald's. For medical needs, there are physicians' offices including Jonathan Congeni MD and Stark Primary Care, as well as pharmacies like Good Neighbor Pharmacy and Marc's Stores. In case of emergencies or specialized care, hospitals like Select Speciality Hospital and Aultman Hospital are located within a short distance. Additionally, there are places of worship for spiritual needs and parks like Arboretum Park for outdoor recreation. Overall, this part of Canton provides a well-rounded community for seniors to consider for their retirement living.

Restaurants

• Kustard Korner (0.1 miles)
• Jerzee's Sports Grille (0.2 miles)
• Taco Bell (0.8 miles)
• McDonald's (0.8 miles)
• Jasmine Asian Bistro (0.9 miles)
• Little Caesars Pizza (1 miles)
• Tim's Tavern (1 miles)

Physicians

• Jonathan Congeni MD (0.2 miles)
• Stark Primary Care (0.8 miles)
• N Community Dialysis Units (0.8 miles)
• Cisneros Gerardo MD (0.9 miles)
• Canton Neonatology (1 miles)
• Dr Albert Domingo (1.1 miles)
• Family Medicine Center (1.3 miles)

Pharmacies

• Good Neighbor Pharmacy (0.4 miles)
• Marc's Stores (1 miles)
• Rite Aid (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (1.6 miles)
• Medtime Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)

Hospitals

• Select Speciality Hospital (0.9 miles)
• Select Specialty Hospital-Northeast Ohio (0.9 miles)
• Summa Health System (1.7 miles)
• Case Manager At Mansard Med (1.8 miles)
• Aultman Hospital (2 miles)

Cafes

• Starbucks (0.9 miles)
• Ohio Roasting Company (2.9 miles)

Parks

• Arboretum Park (1.1 miles)
• Martindale Park (2.9 miles)
• Lake Cable Village (3.2 miles)
• Bors Field (3.3 miles)

Places of Worship

• St Haralambos Greek Orthodox Church (1.5 miles)
• First Baptist Church Of Canton (1.6 miles)
• Grace United Methodist Church (3.2 miles)