Astoria Skilled Nursing And Rehabilitation
Save3537 12Th Street, Nw, Canton, OH 44708
For more information about senior living options: (844) 490-3973
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In the tapestry of experiences shared about this facility, there is a striking clash between moments of genuine care and episodes that leave families profoundly unsettled. On one hand, several accounts celebrate a level of attention and warmth that feels almost five-star: aides described as very considerate and kind, nursing staff who truly go above and beyond, and a daily routine of meals that are well-prepared with a variety of choices. Families repeatedly note that their loved ones were treated with patience and respect, that the environment could feel welcoming, and that the staff's friendliness made a meaningful difference in the daily lives of residents. In one narrative, the staff's willingness to engage with family members, attend events, and create a supportive atmosphere inside the facility stood out as a bright spot - so much so that some relatives visited every day and felt hopeful about their loved one's experience. There is also appreciation for the social and recreational programming: dogs visiting, entertainment, picnics, bingo, dessert tastings, and other events that foster a sense of community, with a month-by-month calendar kept in residents' rooms.
Yet this same facility is described in other voices with a very different and urgent tone. Several reviewers paint a picture of persistent neglect and inconsistent supervision that undermines any sense of safety or dignity. One family recalls repeatedly finding no aides in sight, with call lights ignored for hours, while they had to intervene themselves to help residents or find someone to change sheets and address basic needs. The concern here isn't just about minor delays; it's about basic standards of care slipping through the cracks, with families feeling pushed to step in to fill the gaps left by overextended or inattentive staff. The dichotomy is stark: the difference between a caregiving culture that feels responsive to families' concerns and a culture that appears to lack the staffing or systems to consistently check on residents' well-being.
A darker chorus describes serious safety and ethical failures. There are claims of medication being stolen, overnight staff lapses, and even allegations of abuse and neglect that culminated in patients experiencing rapid declines or death. One account speaks of an overnight nurse who assaulted a patient and returned to work a week later, followed by further neglect that left a loved one in a vulnerable state and ultimately in critical condition. Another harrowing narrative details a resident found unresponsive, with staff unsure how to respond, and a body left in a room for hours before the situation was properly handled. These descriptions, while alarming, are presented by families who insist they witnessed or experienced such incidents firsthand, and they frame the facility as a place where the most basic duties of care - monitoring, timely medication administration, safe transfers, and prompt response to alarms - were not reliably met.
Other stories focus on the emotional weight of watching a loved one decline under a system that some describe as chronically understaffed. There are mentions of smells and odor concerns that developed into a broader impression of deterioration, and of staff burnout that intensified the risk of errors or missed care. In one account, the facility's leadership is criticized for management gaps, prompting a sense that changes would be necessary at the administrative level to restore trust and ensure consistent, compassionate care. Still, there are also voices that acknowledge the negative experiences while offering a counterpoint: when the facility has a capable, dedicated social, physical therapy, or rehabilitation staff, those teams can deliver meaningful progress for patients who need mobility and recovery after surgery or illness.
Interwoven with these heavy critiques are tales of compassionate recovery and genuine progress. Some reviewers highlight successful rehabilitative outcomes, noting that physical therapy and other therapies were instrumental in helping a loved one regain strength and mobility faster than expected. There are stories of activities and staff who formed strong connections with residents, turning the facility into a place where, for a time, engagement and quality of life improved. In one memorable case, the presence of a proactive maintenance team, a friendly receptionist, and staff who remembered personal details about a patient created a sense of being cared for and valued. Even amid broader concerns, these glimpses of effective care and sincere concern reflect an organization capable of delivering meaningful benefits when conditions are right.
The spectrum of experiences also captures a contrast between eras and leadership. A few reviewers point to changes in executive leadership as a turning point: a new director who brought a more vibrant, resident-centered culture, replete with family events, welcoming the community, and a calendar full of activities that residents could look forward to. These accounts describe warmer days where staff would adjust their schedules to attend to a resident's goodbye, and where therapy teams would rally to reinforce a resident's functional gains. In these narratives, the facility feels like it has the capacity to be a truly positive environment when adequate staffing, proactive management, and a commitment to individualized care align.
Nevertheless, the overarching thread in many stories warns prospective families to proceed with caution. The most urgent warnings urge families to consider other options and to observe closely how staff respond to call lights, how consistently medications are administered, and how promptly care needs are addressed. Recurrent themes include the need for stronger leadership, better staffing levels, more reliable supervision during night shifts, and a culture of accountability that can restore trust after troubling episodes. Some reviewers have underscored the importance of reporting concerns to ombudsmen and health authorities, indicating a belief that outside oversight may be necessary to implement and enforce the changes needed to safeguard residents' health and dignity.
Taken together, these narratives illustrate a facility that embodies a troubling paradox: moments of warmth, activity, and skilled therapy exist alongside persistent reports of neglect and fear. For families considering this place, the message is not a single verdict but a complex mosaic of experiences. There are genuine, compassionate staff and successful rehabilitation stories, but they sit alongside accounts of missed calls, delayed care, alleged medication issues, and even severe incidents that ended in tragedy. Understanding this full picture requires weighing both the moments of positive impact and the episodes of alarm that have profoundly affected residents and their families. If you're evaluating this facility, listening to current residents and families, visiting at different times, and asking pointed questions about staffing, response times, medication security, and incident reporting will be essential steps in forming a clear, personal assessment.
Astoria Skilled Nursing and Rehabilitation in Canton, OH offers a top-notch assisted living community for seniors. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community boasts a variety of amenities to cater to the needs and preferences of its residents. A beauty salon is available for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options are always at hand. Community-operated transportation makes it convenient for residents to venture out into the local area, while a computer center enables them to stay connected with loved ones. Dining options are plentiful, with a spacious dining room offering restaurant-style dining experiences. Additionally, there is also a kitchenette available for those who prefer cooking their meals. Fitness enthusiasts can make use of the fitness room, while gaming and small library rooms provide opportunities for leisurely activities. The outdoor space and garden offer tranquility and fresh air.
Care services provided ensure that residents' needs are met around the clock. A 24-hour call system and supervision provide peace of mind, while assistance with activities of daily living such as bathing, dressing, and transfers help maintain independence. Medication management is available alongside specialized diets like diabetes diet plans to promote health and well-being. Transportation arrangement services aid in scheduling non-medical outings as well as doctor's appointments.
Residents can enjoy their days with numerous activities organized by the community coordinators. Fitness programs keep everyone active, while planned day trips provide opportunities for exploration beyond the community's walls. Resident-run activities foster socialization among peers, creating a sense of belonging within the community.
Astoria is conveniently located near various amenities in the surrounding area. Two cafes nearby allow for easy access to casual dining options outside of mealtimes at the community. Two parks nearby offer green spaces for relaxation or outdoor activities, while multiple pharmacies ensure that medications are readily accessible. The proximity of 34 physicians provides convenience when scheduling medical appointments, and 40 nearby restaurants offer diverse dining experiences. In addition, the community is close to two places of worship and six hospitals, allowing residents to easily attend religious services or access medical care when needed.
With its comprehensive amenities, care services, and convenient location, Astoria Skilled Nursing and Rehabilitation offers a comfortable and well-rounded assisted living community for seniors in Canton, OH.
Astoria Skilled Nursing And Rehabilitation is located at 3537 12Th Street, Nw, Canton, OH 44708 in Stark County, Ohio
Astoria Skilled Nursing And Rehabilitation on seniors.fyi includes 9 photos including images showing landscaping, interior, building, exercise equipment, dining, gym, staircase, lighting, and more.
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