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2.8 from 62 reviews
5 stars
26
4 stars
1
3 stars
1
2 stars
4
1 stars
30
Overall Review of Astoria Skilled Nursing And Rehabilitation
caveat28 reviews mention this
Care quality concerns show up often
Residents describe serious staffing and follow-through problems that affected safety and hygiene.
Many reviewers describe call lights going unanswered for long stretches, delayed or missed medication, and residents being left in unsafe or uncomfortable conditions. Several accounts also mention neglect related to hygiene support, including residents staying wet or being difficult to get help with. A smaller set describe items not being delivered or being misplaced, and they frame that as part of broader communication and care issues. Even among these negative accounts, some reviews still acknowledge that a portion of staff members were trying their best.
common6 reviews mention this
Therapy support draws mixed reactions
Residents describe therapy as a meaningful part of the experience, but results and staffing feel inconsistent.
Some reviewers say the therapy team helped residents improve, including references to physical therapy support and staff who seemed knowledgeable and encouraging. Others dispute that level of support and describe not having enough aides or adequate coverage to carry out care plans consistently. This split shows up as both success stories and complaints that therapy claims did not match what residents received day to day.
common8 reviews mention this
Food is a consistent discussion
Meals and diet handling are frequently mentioned, with both satisfaction and complaints in the reviews.
Several families describe food as well prepared, with variety and portions that left residents satisfied. Others report dissatisfaction, including comments about not getting help with eating and complaints that food quality was poor. The community offers restaurant-style dining and also lists special-diet support, which aligns with why many reviewers talk about meals and dietary limits. At the same time, a few negative reviews focus less on the food itself and more on meal support and timeliness.
common10 reviews mention this
Staff friendliness stands out for many
A number of reviewers highlight kind, considerate staff and therapists who treat residents with respect.
In multiple positive reviews, families describe aides and nursing staff as kind, considerate, and going above and beyond. Reviewers also mention friendly interactions and a more supportive day-to-day tone from staff members they encountered regularly. Some accounts contrast that with experiences of rude or unprofessional behavior from other staff, which is why the overall picture can feel inconsistent depending on the shift and who is assigned.
common4 reviews mention this
Activities keep residents engaged
Many reviewers value organized activities and community events.
Some families describe a steady calendar of events and activities that help residents stay engaged, including music and group gatherings. Others mention facility activities as part of what keeps loved ones occupied, not just therapy time. This lines up with the community offering a range of planned daily activities and community-sponsored programming.
caveat6 reviews mention this
Rooms and cleanliness are uneven
Reviewers differ on cleanliness, with some praising rooms while others report strong hygiene and odor issues.
A few reviewers say rooms are nice and mostly clean, and they describe a facility that looks well kept. But multiple negative reviews describe strong urine odors and hygiene problems, including residents being left in unclean conditions. Taken together, the reviews suggest cleanliness can vary widely based on staffing and attention at the time of visit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
83 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Akron-Canton Regional (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Dr Albert Domingo (0.2 miles)
Stark Primary Care (0.8 miles)
Canton Neonatology (0.8 miles)
Cisneros Gerardo MD (0.8 miles)
N Community Dialysis Units (0.9 miles)
Rich Michael Dr Aultman Behavioral Health Canton (0.9 miles)
Astoria Skilled Nursing And Rehabilitation on seniors.fyi includes 9 photos including images showing landscaping, interior, building, exercise equipment, staircase, lighting, dining, gym, and more.
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83 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Akron-Canton Regional (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Small, family-like community with caring staff and engaging activities.
Comprehensive Guide to Qualifying for Home Health Care Services
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Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
