Canal Winchester Care Center in Canal Winchester, OH

6800 Gender Road, Canal Winchester, OH 43110

For more information about senior living options: (844) 490-3973

3.7 from 104 reviews
5 stars
61
4 stars
9
3 stars
3
2 stars
5
1 stars
26

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Overall Review of Canal Winchester Care Center

Pros

  • pro The staff at Canal Winchester Health and Rehabilitation Center is wonderful and kind.
  • pro The facility is beautiful, clean, and well maintained.
  • pro The rehab therapy team (PT, OT, and ST) is phenomenal and encouraging.
  • pro The dining area is impressive and meals are good.
  • pro The Director of Nursing and admissions staff are outstanding and go above and beyond.
  • pro The center provides a home-like atmosphere where residents feel cared for and like family.
  • pro The social workers and case managers are helpful, knowledgeable, and supportive.
  • pro The facility offers thoughtful amenities, including a pool table and a dedicated veterans’ area.
  • pro Many families would highly recommend Canal Winchester to others based on care and outcomes.

Cons

  • pro The facility was not good at all and the mother-in-law was treated horribly.
  • pro The facility was consistently understaffed, causing long waits for care and inconsistent hours.
  • pro Medications were not given on time.
  • pro Showers were not provided on scheduled days, disrupting the routine.
  • pro Meals were cold to lukewarm and unappealing.
  • pro The facility had a strong, unpleasant odor and cleanliness issues.
  • pro The nurse-to-patient ratio was 1:24, far from adequate.
  • pro Some staff were rude, lazy, or uncaring toward residents.
  • pro Belongings were delivered in a garbage bag, showing a lack of respect.

Review

Canal Winchester Care Center is best suited for families seeking skilled, post-acute rehabilitation for a loved one and for residents who value a bright, home-like setting with robust therapy services. The facility consistently earns praise for its rehab teams, PT, OT, and ST, whose work often translates into meaningful gains in mobility, independence, and confidence. For seniors recovering from surgery, stroke, or a fall, this community can be a decisive step back toward activity and daily life, backed by an environment that feels clean, orderly, and welcoming to both patients and families.

Those whose priorities extend beyond rehabilitation to long-term, consistently reliable daily care should consider alternatives. Several reviews flag staffing gaps that translate into delayed medications, slow responses to call lights, and uneven attention across shifts. Language barriers and occasional communication hiccups also surface in multiple stories, along with administrative friction around billing, reimbursements, and care coordination. For families needing uninterrupted vigilance, predictable med management, and transparent, proactive oversight, Canal Winchester may not always deliver at the level expected, especially once the focus shifts to ongoing long-term care rather than short-term rehab.

The strongest case for Canal Winchester rests on the rehab-centric strengths that repeatedly shine through in reviews. The therapy teams are described as engaged, encouraging, and capable of pushing residents to improve, many families report tangible progress that makes discharge home feasible. The nursing staff and aides are frequently praised for kindness, professionalism, and a genuine concern for residents’ well-being. The facility’s physical environment also earns positive notes: spacious, modern rooms, clean hallways, and a dining area that feels welcoming, with activities and amenities (such as a pool table) that contribute to a sense of community. When therapy drives recovery, Canal Winchester demonstrates a clear edge over many competitors.

Yet the flip side cannot be ignored. A meaningful portion of reviews highlights consistent concerns about staffing levels and pace of care, particularly after patients are admitted or during high-demand periods. Delays in showering, missed meds, and slow responses to call lights recur in several accounts, sometimes with dangerous consequences such as wounds or dehydration. Administrative friction, questions about Medicaid applications, reimbursements, and timely communication with families, adds another layer of risk for those who depend on clear, ongoing updates. These patterns matter: for families who need assurance that care is both timely and accountable, the variability can be unsettling, even when some staff members excel.

Within the mix, there are echoes of strong, trusted leadership in certain staff and administrators, and there are equally pointed criticisms aimed at others. Individual caregivers, social workers, and the DON are frequently singled out for exemplary effort, clear communication, and genuine empathy. Conversely, other reviews describe indifference, miscommunication, or a sense that residents’ needs are deprioritized in favor of operational pressures. The facility’s beauty and cleanliness can heighten expectations that care will be consistently thorough; when that consistency falters, the contrast becomes all the more jarring.

Practical guidance for families weighing Canal Winchester is straightforward. If the primary goal is rigorous, goal-oriented rehab that can restore independence and shorten the path home, this center is a compelling option and often delivers results that families remember with relief and gratitude. Before deciding, request a candid conversation with the DON and therapy director, and insist on current staffing metrics and med-pass procedures. Ask for a detailed plan for ongoing communication with families, including who to contact for updates on medical, therapy, and discharge planning, and how Medicaid and billing will be handled to prevent surprises. If long-term, 24/7 care with consistently prompt responses and predictable daily routines is non-negotiable, it may be prudent to compare alternatives that emphasize continuity of care and administrative reliability. In the end, Canal Winchester stands out for rehabilitation excellence and a warm, engaging environment, but its suitability hinges on aligning these strengths with the family’s expectations for staffing reliability and transparent, proactive care.

Features

Housing

  • 75 resident community capacity 75 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Glenn Columbus International Airport (11 miles away) John Glenn Columbus International Airport (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Canal Winchester Care Center in Canal Winchester, OH is a welcoming and well-equipped assisted living community that aims to provide a comfortable and engaging environment for its residents. With a range of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the assistance they need.

The community offers a variety of amenities to enhance the living experience. Residents can take advantage of the convenient on-site beauty salon to maintain their personal grooming needs. Cable or satellite TV is provided for entertainment purposes, ensuring residents stay connected to their favorite shows and movies. Community-operated transportation enables easy access to nearby locations, such as shopping centers or recreational spots. For those who wish to stay digitally connected, there is a computer center available along with Wi-Fi/high-speed internet.

Meals are served in a dining room with restaurant-style dining, providing residents with delicious and nutritious options. Special dietary restrictions can be accommodated, ensuring everyone's specific needs are met. Additionally, kitchenettes are available for those who prefer some independent meal preparation.

To encourage an active lifestyle, the care center offers various fitness amenities such as a fitness room and wellness center. These facilities allow residents to engage in physical exercise regularly and maintain their overall health. The outdoor space and garden area offer opportunities for relaxation or leisurely walks surrounded by nature.

Care services provided ensure that residents receive the support they require twenty-four hours a day. There is a 24-hour call system along with twenty-four hour supervision to offer peace of mind for both residents and their families. Trained staff members assist with activities of daily living like bathing, dressing, and transfers when needed. Medication management is also provided to ensure proper administration and adherence.

Beyond physical care, the care center understands the importance of mental wellness for its residents. A mental wellness program is implemented to focus on maintaining cognitive abilities and emotional well-being.

Additionally, the community fosters social engagement through various activities planned throughout the day. Planned day trips and resident-run activities provide opportunities for socialization and exploration. Concierge services are available to assist with any additional needs or requests.

Located in close proximity to parks, pharmacies, physicians, restaurants, places of worship, and hospitals, the care center ensures that residents have access to essential amenities and services within their community.

Overall, the Canal Winchester Care Center offers a supportive and engaging environment for seniors where they can receive personalized care while enjoying a fulfilling lifestyle.

Nearby Places of Interest

Physicians

  • Premier Allergy and Asthma (0.8 miles)
  • Oakview Dermatology - Canal Winchester (0.9 miles)
  • Carmen Ronald B DDS (1.1 miles)
  • Martin Dr - Andrews Martin J Andrews MD (2.4 miles)
  • Slomsky John M DPM (5.1 miles)
  • Mount Carmel Family Practice (5.1 miles)
  • Grant Medical Center (6 miles)

Restaurants

  • Skyline Chili (0.8 miles)
  • McDonald's (1 miles)
  • Bob Evans (1.1 miles)
  • Loose Rail Brewing (1.1 miles)
  • Shade On The Canal (1.2 miles)
  • McDonald's (2.6 miles)
  • Whit's Frozen Custard (2.7 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Walmart Pharmacy (1 miles)
  • Kroger Pharmacy (3.9 miles)
  • CVS Pharmacy (4.8 miles)
  • Pickerington Pharmacy (5.1 miles)
  • CVS Pharmacy (5.5 miles)
  • Walgreens (5.9 miles)

Transportation

  • Canal winchester train depot (1.2 miles)
  • Rickenbacker International Airport (LCK) (6 miles)
  • U-Haul Rentals (8.2 miles)

Hospitals

  • Diley Ridge Medical Center Emergency Room (2.4 miles)
  • Mount Carmel East (9.4 miles)

Places of Worship

  • St John Evangelical Lutheran Church (2.7 miles)
  • Grace Fellowship (5.1 miles)
  • St Pius X School (8.6 miles)
  • The Cross Walk Church (8.7 miles)
  • Macedonian Orthodox Cathedral (9.1 miles)
  • St Catharine Church (9.7 miles)

Parks

  • Chestnut Ridge Metro Park (4.4 miles)
  • Sycamore Creek Park (5.1 miles)
  • Lockville Park (5.1 miles)
  • Blacklick Woods Metro Park (7.2 miles)
  • Huber Park (7.7 miles)
  • John Bishop Memorial Park (8.8 miles)
  • Civic Park (9.3 miles)

Theaters

  • Pickerington Cinema Pickerington, Oh (6.4 miles)

Cafes

  • Starbucks (7.1 miles)
  • Starbucks (9.7 miles)
  • Starbucks (9.8 miles)

Frequently Asked Questions

Where is Canal Winchester Care Center?

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