Altercare Of Canal Winchester Post-Acute Rc

Pros

• The staff at Altercare of Canal Winchester is helpful and caring, creating a supportive environment for residents.
• The facility is clean, modern, and well-maintained, contributing to a positive living atmosphere.
• Residents appreciate the quality of therapy provided, noting that the therapists are great and effective in their roles.
• Private rooms with amenities like bathrooms provide comfort and aid in recovery for patients.
• The facility offers a variety of engaging activities, such as bingo and bible studies, enhancing residents' social experiences.
• The dining area is pleasant, and while the food may not be outstanding, it is acknowledged to be better than at previous facilities.
• Staff members are friendly and consistently greet visitors and residents with warmth.

Cons

• The facility is constantly understaffed, leading to delayed responses to important calls and requests for assistance.
• Staff were described as rude and inexperienced in skilled care.
• There were issues with supplies, medications, and transportation to scheduled appointments.
• The quality of meals was deemed unacceptable for healing and nourishment.
• Patients experienced neglect, with some left unable to clean themselves or receive proper care.
• Physical therapy service was insufficient, resulting in early discharge before patients met their recovery goals.
• Poor communication from staff led to confusion regarding discharges and care plans.
• Some patients developed serious health issues while under the facility's care, indicating inadequate monitoring.
• The environment was described as unwelcoming, with staff failing to engage positively with residents or families.

Review

Altercare of Canal Winchester has become a focal point for many families seeking rehabilitation and long-term care services. The facility's reputation is mixed, with some families expressing gratitude for the care their loved ones received, while others share extremely negative experiences that raise serious concerns about the quality of service. One common theme across different reviews highlights the importance of staff interactions and the overall level of care.

Several reviews laud Altercare for its cleanliness, modern facilities, and decent room arrangements. Many families appreciate having private rooms equipped with bathrooms, which contribute to a comfortable environment during recovery. Amenities such as beauty salons and social activities like bingo are also mentioned positively, indicating efforts to foster a community atmosphere within the facility. However, amidst these positives lie numerous complaints regarding understaffing and staff attitudes towards residents. Several reviewers note that call light responses could take an inordinate amount of time—responses often arriving only after several hours had passed—which could lead to distressing situations for patients in pain or requiring urgent assistance.

The complaints regarding staff performance extend beyond just response times; they touch on issues of professionalism and training. Accounts emerge describing aides who lacked fundamental skills necessary to provide adequate care or displayed rude behavior when interacting with patients. In extreme cases, long-term residents faced neglectful treatment posing significant risks to their health and comfort—one reviewer recounts how their father was left improperly cared for post-discharge from rehab. Such stories create an unsettling narrative where it appears that despite the facility's surface-level qualities, patient care falls short when it matters most.

The physical therapy services were met with a decidedly mixed reception; while some families found physical therapists attentive and helpful during rehabilitation sessions, there were instances where flaws in documentation led to premature discharges from Medicare coverage—resulting in unresolved recovery needs for patients like one reviewer’s father who had not met his rehabilitation goals before being sent home early. This inconsistency can be alarming for families making critical decisions about their loved ones' healthcare paths.

Food quality consistently emerges as another aspect needing improvement among reviewers’ experiences. Although some reported that meals surpassed what they had encountered previously at other facilities, others deemed the offerings unacceptable for healing—calling into question whether nutritional standards were being adequately observed during recovery periods when proper nourishment is crucial.

Despite these grievances, it must be noted that there are still many positive experiences as well; several individuals express satisfaction with the support provided by certain staff members and highlight personal connections formed throughout their stay at Altercare. Patients appreciated engaging activities designed to ward off boredom or isolation—for instance, participation in religious services provided by visiting churches kept morale up (although some residents did not engage in them). Yet even positive experiences cannot overshadow severe criticisms regarding lapses in care efficiency or mismanagement issues experienced by those who should feel secure placing their loved ones there.

In conclusion, while Altercare of Canal Winchester can pride itself on providing a clean environment with decent amenities and various therapeutic activities available to residents recovering from surgery or extended illnesses, potential patrons should exercise caution when considering this facility based on individual reviews pointing toward significant inconsistencies in staff responsiveness and overall quality of care delivered at all levels. Families should remain vigilant advocates for their loved ones if they do choose Altercare since it seems paramount that active engagement plays an essential role amid varied accounts of experience within its walls.

Physicians

• Premier Allergy and Asthma (0.5 miles)
• Oakview Dermatology - Canal Winchester (0.7 miles)
• Carmen Ronald B DDS (0.8 miles)
• Martin Dr - Andrews Martin J Andrews MD (2.1 miles)
• Slomsky John M DPM (4.8 miles)
• Mount Carmel Family Practice (4.8 miles)
• Dermatology of Central Ohio (5.7 miles)

Restaurants

• Skyline Chili (0.7 miles)
• McDonald's (0.8 miles)
• Bob Evans (0.9 miles)
• Loose Rail Brewing (0.9 miles)
• Shade On The Canal (1 miles)
• McDonald's (2.3 miles)
• Whit's Frozen Custard (2.4 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walmart Pharmacy (0.7 miles)
• Kroger Pharmacy (4.1 miles)
• CVS Pharmacy (4.6 miles)
• Pickerington Pharmacy (4.8 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (5.7 miles)

Transportation

• Canal winchester train depot (0.9 miles)
• Rickenbacker International Airport (LCK) (6.3 miles)
• U-Haul Rentals (7.9 miles)

Hospitals

• Diley Ridge Medical Center Emergency Room (2.1 miles)
• Mount Carmel East (9.2 miles)

Places of Worship

• St John Evangelical Lutheran Church (2.8 miles)
• Grace Fellowship (4.8 miles)
• St Pius X School (8.3 miles)
• The Cross Walk Church (8.4 miles)
• Macedonian Orthodox Cathedral (8.8 miles)
• St Catharine Church (9.6 miles)

Parks

• Chestnut Ridge Metro Park (4.3 miles)
• Sycamore Creek Park (4.7 miles)
• Lockville Park (5 miles)
• Blacklick Woods Metro Park (6.9 miles)
• Huber Park (7.4 miles)
• John Bishop Memorial Park (8.6 miles)
• Civic Park (9.1 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (6.1 miles)

Cafes

• Starbucks (6.8 miles)
• Starbucks (9.5 miles)
• Starbucks (9.7 miles)