Heights Rehabilitation And Healthcare Center in Broadview Heights, OH
Heights Rehabilitation And Healthcare Center is a nursing home community in Broadview Heights, OH.
Information last verified:
2801 East Royalton Road, Broadview Heights, OH 44147
For more information about senior living options: (866) 208-4318
3.8 from 124 reviews
5 stars
77
4 stars
11
3 stars
3
2 stars
3
1 stars
30
Overall Review of Heights Rehabilitation And Healthcare Center
common28 reviews mention this
Caring, responsive staff stands out
Residents and families repeatedly describe caring, helpful staff.
Across reviews, families praise the nurses, aides, and therapists for being kind, responsive, and attentive to resident needs. Several reviewers also mention that staff followed up quickly when concerns came up, and that communication with family was often timely. A few negative reviews complain about staff behavior and neglect, but even those sometimes distinguish “floor” nurses or specific staff members as better than others.
common12 reviews mention this
Therapy helps residents regain function
PT and OT are repeatedly mentioned as motivating and effective.
Many reviewers highlight physical and occupational therapy as a key part of the rehab experience, describing progress like getting up out of bed, walking again, and improving daily activities. Several reviews specifically call out therapy staff pushing residents to work toward goals and tailoring help to individual needs. Even among mixed experiences, there are accounts of improvements through aide and therapy interactions when residents were still limited.
caveat18 reviews mention this
Cleanliness and odors are mixed
Some reviews praise cleanliness, while others report strong unpleasant odors.
Positive reviews frequently mention a clean facility, including clean floors and a generally well-kept building. Other reviewers describe persistent smells (often compared to urine or other bodily odors) and say bathrooms, hallways, or rooms were not kept clean. Several of the most negative comments tie odor and cleanliness concerns to neglected care, while the more positive comments describe staff taking good care of residents’ comfort during visits.
caveat6 reviews mention this
Dining quality draws both praise and complaints
Dining is a frequent point of contrast, with some concerns about food.
Some families say residents enjoyed meals and that food was to their liking, and a few mention no complaints about the food. Other reviews criticize the food quality and variety, including a complaint about repeated peanut butter and jelly for a vegetarian resident and a claim that families had to bring in food. There are also comments about daily meal assistance not matching expectations, which affects how dining experiences are described overall.
common2 reviews mention this
Location is convenient for some families
Some reviewers note the drive is worth it for care and cleanliness.
At least a couple of reviews reference the practical side of visiting, including one reviewer calling out that it’s a long drive but still “worth it.” The community amenities include transportation arrangement and community-operated transportation, which can support getting to appointments and outings. Nearby options in the area include restaurants and pharmacies within about a mile to a few miles.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.
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149 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Cleveland-Hopkins International (12 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Private rooms and tailored care in a comfortable setting.
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