Avenue at Broadview Heights
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Living Room
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Information last verified:
1201 Akins Road, Broadview Heights, OH 44147
For more information about senior living options: (844) 490-3973
The Avenue at Broadview Heights is a truly wonderful place for rehab. The nurses and STNAs are exceptional—kind, attentive, and always willing to help. The food and dining experience are excellent, with meals that feel thoughtful and comforting. It’s a caring, supportive environment that makes recovery feel possible and personal. Communication is excellent; staff keep families updated, answer questions promptly, and share important information with clarity and care. Jaqui Cofield and the entire team provide incredible care, support, and guidance with warmth and compassion. The campus is absolutely beautiful—peaceful, clean, and thoughtfully designed to promote comfort and dignity. The housekeeping team does a fantastic job maintaining a clean, safe, and welcoming environment. The staff, including nurses, aides, and administration, are exceptional. The facility is beautiful, clean, and staffed with friendly and accommodating personnel. Amber was very helpful during the admission process, and the food is amazing. Since the new administrator Gene came in, the home has greatly improved, with responsive and helpful staff.
The dad was severely neglected during rehab, suffering numerous falls and hospital trips. Bedsores were not treated properly, reflecting neglect beyond belief. The nursing staff neglected residents, failing to feed or care for them. The facility was severely understaffed, with long delays and poor monitoring. They lied about providing physical therapy when it did not occur. The administration was described as unfit and dishonest, with some reviewers calling for it to close. Admission and care decisions were denied or withheld without clear reasons, implying discrimination. Prices were exorbitant and billing practices were criticized as abusive.The Avenue at Broadview Heights is best suited for families seeking a post-acute rehabilitation focus with genuinely compassionate frontline caregivers and a warm, home-like environment. It works well for residents who prize strong therapy services, attentive nurses, and a dining and living space that feels thoughtful and welcoming. When a short- or mid-term rehab stay is the goal, and there is room for active family involvement in care planning and oversight, this community can deliver meaningful progress and comfort during recovery in a setting that looks and feels well-maintained.
However, potential entrants should know that this is not a one-size-fits-all option for long-term care. Those who require consistently high-acuity nursing, strict 24/7 monitoring, or a track record of uniform safety and attentive response across all shifts may want to consider alternatives. Several reviews flag ongoing concerns about understaffing, slow calls for help, and uneven quality of care. Families with serious safety sensitivities, a history of neglect claims, or a need for transparent, rapid issue-resolution should explore other facilities with stronger, verifiable safety and accountability records.
The strongest positives, remarkable rehab staff, clear and ongoing family communication, and a clean, inviting environment, often stand up well against the downsides. Families repeatedly praise nurses and therapy teams for their attentiveness and expertise, and many reports describe tangible progress in mobility, weaning from oxygen, and wound healing. The campus itself receives frequent compliments for cleanliness, spacious rooms, and well-maintained common areas. When administration is proactive and the DON or administrator makes rounds and stays accessible, families feel heard, reassured, and involved in the care plan.
Yet the same repository of reviews does not overlook persistent fragility in operations. Understaffing emerges as a recurring theme, with accounts of delayed assistance, infrequent help with daily needs, and gaps in routine monitoring. There are alarming reports of bedsores, medications not administered as scheduled, and even cases where families believe essential treatments were not delivered as promised. Several critics describe experiences of miscommunication or a lack of follow-through from leadership, especially around discharge planning and documentation. The contradictory experiences, some families reporting outstanding care while others report dangerous lapses, underscore a crucial truth: care quality at this community hinges on staffing levels, consistency, and robust oversight.
The practical takeaway for families is to approach with a tight due diligence plan. Before choosing, request a candid, up-to-date conversation with the administrator and the director of nursing about staffing ratios on the floor, the frequency of nurse and aide rounds, and the facility’s protocol for urgent calls. Probe the care planning process: how are wounds managed, how is PT/OT scheduled, and who signs off on med administration records? Gather specifics about recent survey results and any state or local findings, then talk to current residents and multiple families about their ongoing experiences. Consider arranging a trial period or a tightly scoped short-term stay to observe responsiveness, cleanliness, and teamwork first-hand.
Ultimately, Avenue at Broadview Heights represents a high-stakes but potentially rewarding option. For families that value top-tier rehabilitation services, strong interpersonal care from frontline staff, and a facility atmosphere that supports dignity and engagement, the positives can be compelling, provided vigilance remains constant and administrative accountability is uncompromising. For households where consistent staffing, transparent operations, and dependable safety nets are non-negotiable, exploring alternatives with demonstrably stronger safety records and steadier staffing may be the wiser route. The decision should rest on whether the prospective resident’s rehab goals align with the facility’s strengths, and whether families are prepared to demand and verify continuous, high-quality care every day.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Avenue at Broadview Heights is an assisted living community located in Broadview Heights, Ohio. Our community offers a wide range of amenities and care services to cater to the needs of our residents.
In terms of amenities, we have a beauty salon where residents can pamper themselves and stay stylish. Our cable or satellite TV option provides entertainment for those who enjoy watching their favorite shows. Community operated transportation is available for residents who need assistance getting around. Our computer center allows residents to stay connected with loved ones and engage in various online activities.
Our dining room offers restaurant-style dining experiences, complete with specially prepared meals that cater to special dietary restrictions. Additionally, residents can enjoy the convenience of having their own kitchenette within their living space.
To ensure our residents remain active and engaged, we have a fitness room where they can exercise and maintain their physical well-being. For those who enjoy games, our gaming room provides opportunities for entertainment and socialization. We also have a small library for individuals who enjoy reading.
At The Avenue at Broadview Heights, we understand the importance of maintaining one's overall wellness. That's why we provide housekeeping services to ensure that our residents are living in a clean and comfortable environment. We also offer move-in coordination to help streamline the transition process.
Care services at our community include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, coordination with healthcare providers for comprehensive care management, medication management to ensure proper administration of medications, diabetes diet support for those with specific dietary needs, meal preparation and service for convenience, and a mental wellness program to support emotional well-being.
For transportation needs, we offer both non-medical and medical transportation arrangement services as well as transportation options for doctor's appointments.
Our community fosters an active lifestyle through concierge services that assist in planning day trips and resident-run activities that encourage engagement among neighbors. Additionally, there are scheduled daily activities to provide a variety of options for socialization and enjoyment.
In terms of location, The Avenue at Broadview Heights is conveniently situated near 8 nearby pharmacies, 8 restaurants, and 1 place of worship, providing easy access to everyday essentials and spiritual needs.
Overall, The Avenue at Broadview Heights is a welcoming assisted living community that offers a range of amenities and care services to ensure the comfort, well-being, and quality of life for our residents.
Avenue at Broadview Heights is located at 1201 Akins Road, Broadview Heights, OH 44147 in Cuyahoga County, Ohio
Avenue at Broadview Heights on seniors.fyi includes 15 photos including images showing decor, interior, living room, dining, fireplace, piano, brick wall, design, and more.
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Interior
Decor
Living Room
Architecture
Dining
Lighting
Fireplace
Patio
Library
Piano
Salon
Brick Wall
Rehabilitation
Pendant Lights
