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3.3 from 57 reviews
5 stars
30
4 stars
2
3 stars
1
2 stars
3
1 stars
21
Overall Review of Avenue at Broadview Heights
differentiator
Dining is a frequent highlight
Dining is repeatedly described as a comforting part of recovery.
Several residents and families describe the meals as thoughtful, comforting, and âexcellent,â and a few specifically call out the food as a standout. At the same time, there are also isolated comments that food wasnât to everyoneâs taste. The communityâs care and meal-prep offerings align with the restaurant-style dining residents mention.
common
Staff communication eases families
Families frequently say staff communication is clear and reassuring.
Across multiple reviews, families describe getting updates, prompt answers, and straightforward explanations during admissions and ongoing care. Some also mention that administrators or nursing leadership checked in directly and helped address concerns. Even where other experiences were negative, a few reviewers still singled out the responsiveness of certain team members.
common
Cleanliness and housekeeping stand out
Residents and visitors often praise the facilityâs cleanliness.
Many reviews describe the building as clean and well kept, with rooms described as spacious and tidy and common areas maintained. Housekeeping is mentioned directly, including praise for thorough, detail-oriented cleaning and residents feeling cared for with dignity. A small number of critical reviews also reference cleanliness problems, but the overall volume of cleanliness praise is stronger in the comments.
differentiator
Therapy and rehab progress gets credit
Rehab progress and therapy support come up often.
Several reviews focus on rehabilitation, including improvements during the stay and specific help from physical therapy. Some families describe outcomes like better mobility, healing of bed wounds, and successful weaning efforts, while others emphasize that therapy was the main âgood partâ when other services disappointed them. This lines up with the community offering skilled nursing facility care alongside meal services and daily support.
caveat
Care quality concerns with staffing
Some reviewers report serious lapses tied to staffing and follow-through.
A recurring negative theme is that care was delayed or incomplete, including accounts of neglected needs, call-button response problems, falls, and documentation or medication issues. Several reviewers connect these concerns to being understaffed or difficult to reach after hours, while others describe frequent family involvement to try to get basic help. Even within the overall praise, these critical reports are specific enough to be a major consideration for day-to-day care reliability.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
78 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Discount Drug Mart (0.4 miles)
CVS Pharmacy (2.6 miles)
Discount Drug Mart (2.7 miles)
Rite Aid (2.8 miles)
Walgreens (3.2 miles)
Meijer Pharmacy (3.5 miles)
Walgreens (3.9 miles)
Restaurants
The Boneyard (0.6 miles)
McDonald's (1.8 miles)
McDonald's (2 miles)
Michael Angelo's Winery (2.1 miles)
Mastro's The 3 Spot (2.6 miles)
Lemonberry Frozen Yogurt (3.5 miles)
Divot's Sports Bar (3.6 miles)
Places of Worship
St Matthew's Episcopal Church (2.4 miles)
Macedonia Commons (8.8 miles)
St Ambrose Endowment Foundation (8.9 miles)
Parks
Hinkley Reservation (6.1 miles)
James Day Park (6.2 miles)
Strongsville Wildlife Area (6.3 miles)
Surrarrer Park (6.4 miles)
Sagamore Hills Park (6.7 miles)
Cuyahoga Valley National Park (7.3 miles)
Cleveland Metroparks - Big Creek Reservation (7.7 miles)
Avenue at Broadview Heights on seniors.fyi includes 15 photos including images showing decor, interior, living room, dining, fireplace, piano, brick wall, garden, and more.
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Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Landscaping, Architecture, Garden, Pathway, and Gazebo
Windows
Lighting
Artwork and Indoor Plants
Chandelier
Fireplace
Patio and Outdoor Seating
Salon and Design
Wall Art
Hallway, Mirrors, and Lighting Fixtures
Library and Reading
Piano
Rehabilitation
Brick Wall
Pendant Lights
Art
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