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Avenue at Broadview Heights

Avenue at Broadview Heights is a nursing home community in Broadview Heights, OH.

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Avenue at Broadview Heights

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  • Interior

    A stylishly decorated hallway with a console table, mirrors, and modern lighting fixtures.
  • Decor

    A stylish living room with floral arrangement on a round table.
  • Living Room

    A cozy living room featuring patterned chairs around a small table, with a fireplace and artwork on the wall.
  • Architecture

    A beautiful garden gazebo with columns surrounded by a well-maintained landscape.
  • Dining

    A beautifully set dining room with a modern and elegant ambiance, featuring red chairs and a floral centerpiece.
  • Lighting

    A historical plaque featuring a black and white photograph of a couple, accompanied by descriptive text and additional small images, illuminated by overhead lighting.
  • Fireplace

    A cozy living room featuring a tiled fireplace with patterned chairs and orange wallpaper.
  • Patio

    A cozy patio with iron furniture and decorative plants on the wall.
  • Library

    A well-stocked bookshelf filled with a variety of books.
  • Piano

    A grand piano in a beautifully decorated interior with brick walls.
  • Salon

    Logo with scissors design reading 'His & Hers' on a patterned background.
  • Brick Wall

    A colorful sign on a brick wall spelling 'Creativity Center'.
  • Rehabilitation

    Sign for Avenue at Broadview Heights Care & Rehabilitation Center.
  • Pendant Lights

    A modern restaurant interior featuring a green color scheme with stylish seating and pendant lighting.

1201 Akins Road, Broadview Heights, OH 44147

For more information about senior living options: (866) 208-4318

3.3 from 57 reviews
5 stars
30
4 stars
2
3 stars
1
2 stars
3
1 stars
21

Overall Review of Avenue at Broadview Heights

differentiator

Dining is a frequent highlight

Dining is repeatedly described as a comforting part of recovery.

Several residents and families describe the meals as thoughtful, comforting, and “excellent,” and a few specifically call out the food as a standout. At the same time, there are also isolated comments that food wasn’t to everyone’s taste. The community’s care and meal-prep offerings align with the restaurant-style dining residents mention.

  • A beautifully set dining room with a modern and elegant ambiance, featuring red chairs and a floral centerpiece.
  • A modern restaurant interior featuring a green color scheme with stylish seating and pendant lighting.
  • A stylish dining room features a modern table setting with pink chairs and a bold, circular-patterned wallpaper.
common

Staff communication eases families

Families frequently say staff communication is clear and reassuring.

Across multiple reviews, families describe getting updates, prompt answers, and straightforward explanations during admissions and ongoing care. Some also mention that administrators or nursing leadership checked in directly and helped address concerns. Even where other experiences were negative, a few reviewers still singled out the responsiveness of certain team members.

common

Cleanliness and housekeeping stand out

Residents and visitors often praise the facility’s cleanliness.

Many reviews describe the building as clean and well kept, with rooms described as spacious and tidy and common areas maintained. Housekeeping is mentioned directly, including praise for thorough, detail-oriented cleaning and residents feeling cared for with dignity. A small number of critical reviews also reference cleanliness problems, but the overall volume of cleanliness praise is stronger in the comments.

differentiator

Therapy and rehab progress gets credit

Rehab progress and therapy support come up often.

Several reviews focus on rehabilitation, including improvements during the stay and specific help from physical therapy. Some families describe outcomes like better mobility, healing of bed wounds, and successful weaning efforts, while others emphasize that therapy was the main “good part” when other services disappointed them. This lines up with the community offering skilled nursing facility care alongside meal services and daily support.

caveat

Care quality concerns with staffing

Some reviewers report serious lapses tied to staffing and follow-through.

A recurring negative theme is that care was delayed or incomplete, including accounts of neglected needs, call-button response problems, falls, and documentation or medication issues. Several reviewers connect these concerns to being understaffed or difficult to reach after hours, while others describe frequent family involvement to try to get basic help. Even within the overall praise, these critical reports are specific enough to be a major consideration for day-to-day care reliability.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 78 resident community capacity 78 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (11 miles away) Cleveland-Hopkins International (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Discount Drug Mart (0.4 miles)
  • CVS Pharmacy (2.6 miles)
  • Discount Drug Mart (2.7 miles)
  • Rite Aid (2.8 miles)
  • Walgreens (3.2 miles)
  • Meijer Pharmacy (3.5 miles)
  • Walgreens (3.9 miles)

Restaurants

  • The Boneyard (0.6 miles)
  • McDonald's (1.8 miles)
  • McDonald's (2 miles)
  • Michael Angelo's Winery (2.1 miles)
  • Mastro's The 3 Spot (2.6 miles)
  • Lemonberry Frozen Yogurt (3.5 miles)
  • Divot's Sports Bar (3.6 miles)

Places of Worship

  • St Matthew's Episcopal Church (2.4 miles)
  • Macedonia Commons (8.8 miles)
  • St Ambrose Endowment Foundation (8.9 miles)

Parks

  • Hinkley Reservation (6.1 miles)
  • James Day Park (6.2 miles)
  • Strongsville Wildlife Area (6.3 miles)
  • Surrarrer Park (6.4 miles)
  • Sagamore Hills Park (6.7 miles)
  • Cuyahoga Valley National Park (7.3 miles)
  • Cleveland Metroparks - Big Creek Reservation (7.7 miles)

Theaters

  • Cinemark 383 Strongsville (6.9 miles)
  • Cinemark At Valley View And Xd (7.3 miles)

Physicians

  • Digestive Disease Consultants (7.1 miles)
  • Ent Allergy Health (7.6 miles)
  • Allergy Diagnostic (7.8 miles)
  • Cuyahoga County Board of Health (8.8 miles)
  • Southwest Family Physicians (8.8 miles)

Cafes

  • Starbucks (7.7 miles)
  • Panera Bread (8.1 miles)
  • Metropolitan Coffee (8.4 miles)
  • Fisher's Cafe & Pub (8.4 miles)
  • Starbucks (8.7 miles)
  • Starbucks (8.7 miles)

Hospitals

  • Medina General Hospital (8.1 miles)
  • Benchmark Imaging Group (8.2 miles)

Frequently Asked Questions

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