Avenue at Broadview Heights
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Decor
Living Room
Architecture
Dining
Lighting
Fireplace
Patio
Library
Piano
Salon
Brick Wall
Rehabilitation
Pendant Lights
1201 Akins Road, Broadview Heights, OH 44147
For more information about senior living options: (844) 490-3973
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They reported very good experiences on both visits. Claudette's friendly face was warmly received. Dawn and Jackie provided wonderful communication to support dad's recovery. The nursing staff were very attentive to his needs. The physical therapy helped him move safely. The staff were friendly and greeted everyone with a smile. The campus is beautiful, peaceful, clean, and thoughtfully designed to promote comfort and dignity. Jaqui Cofield and the team delivered outstanding, compassionate care; the campus is beautiful and highly recommended.
A reviewer stated that sheets were never changed, rooms were never cleaned, and the bedside commode remained full for days, with a 20-minute response after a fall. They alleged that one staff member was rude. They described the facility as severely understaffed and poorly run, with calls going unanswered and residents left waiting. They claimed negligence and wrong medications were given, prompting the family to move their loved one out for safety. They contended that the facility lied about treatments and repeatedly withheld medical records. They criticized the administration as the worst, noting there was no way to reach anyone after 6:30 pm. They warned that the place looked nice but functioned like smoke and mirrors. They reported residents were not fed or properly cared for, with people left in chairs or bathrooms for long periods. They highlighted high costs - thousands per month - with no refund after a death. They stated the facility nearly killed a relative and that several staff were unprofessional, with management failing to respond.Avenue at Broadview Heights is most appropriate for families seeking a clean, welcoming campus with hands-on rehabilitation and approachable administration, and who can stay involved to monitor care closely. The community tends to attract residents needing short-term skilled rehab or steady long-term support where therapy, nursing attention, and a warm, personable staff are valued. It works best when families can engage with leadership and care teams, because positive experiences hinge on proactive communication from administrators, strong nursing oversight, and reliable therapy. Those who require consistently flawless operations, rigorous staffing coverage around the clock, and unambiguous, timely responses should consider alternatives. The location's aesthetic appeal and perceived culture can draw families in, but that impression is consistently tested by reports of staffing variability and care gaps.
On the plus side, the positives recur around attentive nursing, capable therapy, and a facility that staff members describe as clean and well-maintained. Several reviews highlight administrators and nursing leadership who are responsive and communicative, with dedicated therapists who help residents regain mobility safely. Housekeeping and overall upkeep receive frequent praise, contributing to a calm, tidy atmosphere that can enhance daily life and dignity. When administration is engaged - checking on patients, answering questions, and coordinating care - families feel reassured about the continuity of treatment, and the sense of a cohesive team is palpable. These strengths can translate into meaningful progress for rehab-focused stays and for families seeking a dignified, homelike environment.
Yet substantial concerns consistently temper the favorable picture. The most glaring thread is staffing instability and the resulting gaps in basic care: delayed responses to call bells, infrequent assistance with daily needs, and situations where patients wait far too long for help. Medication errors and questions about treatment accuracy surface in multiple accounts, sometimes with allegations of negligent practice. Discharge planning and communication with families can feel opaque, with reports of missed or miscommunicated information about patient status. While some families praise the care teams, others describe a culture where the hard work of clinicians is undermined by administrative shortcomings and understaffed shifts. These contradictions create a risk profile that must be weighed carefully.
Where the pros may offset the cons, it hinges on the center of gravity for each family's priorities. For residents who prize a clean, attractive setting combined with engaged nursing leadership and accessible admin rounds, the Avenue can deliver meaningful gains - provided staffing levels are sufficient and communication remains transparent. The presence of robust therapy services and the ability to coordinate mobility and functional goals are meaningful advantages when they materialize, and a well-led team can drive timely problem-solving and care planning. However, when the reality is chronic understaffing, inconsistent responses, or resistance to family input, the same strengths lose their bite and care can feel reactive rather than proactive. In those cases, the upside may fail to outweigh ongoing risk.
For families evaluating options, it is essential to interrogate concrete, current practices before committing. Ask for recent staffing ratios by shift, request to speak with the Director of Nursing and the administrator on duty, and review recent incident logs, MAR/TAR records, and discharge planning procedures. Observe the cadence of staff responses during a visit: how quickly call bells are answered, whether rooms are cleaned promptly, and whether residents appear clean, fed, and attended to. Seek granularity on any perceived gaps - what concrete steps are taken to address missed care, and how leadership follows up with families after concerns are raised. In short, this facility rewards those who stay diligent, ask tough questions, and insist on visible accountability.
In the end, Avenue at Broadview Heights offers a compelling blend of comfort, clinical potential, and genuine staff warmth, but it remains a facility where staffing and administrative consistency can make or break the experience. For families who can tolerate, or even require, vigilant oversight and prompt advocacy, it can be a solid choice - especially for rehab-oriented stays and long-term care when the care team is aligned with family members' expectations. For those prioritizing unwavering, 24/7 reliability, transparent governance, and consistently spotless execution across all shifts, alternatives should be explored. The decision will hinge on the ability to verify current staffing stability, confirm responsive leadership, and ensure a clear, trusted path for ongoing communication with the care team.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Avenue at Broadview Heights is an assisted living community located in Broadview Heights, Ohio. Our community offers a wide range of amenities and care services to cater to the needs of our residents.
In terms of amenities, we have a beauty salon where residents can pamper themselves and stay stylish. Our cable or satellite TV option provides entertainment for those who enjoy watching their favorite shows. Community operated transportation is available for residents who need assistance getting around. Our computer center allows residents to stay connected with loved ones and engage in various online activities.
Our dining room offers restaurant-style dining experiences, complete with specially prepared meals that cater to special dietary restrictions. Additionally, residents can enjoy the convenience of having their own kitchenette within their living space.
To ensure our residents remain active and engaged, we have a fitness room where they can exercise and maintain their physical well-being. For those who enjoy games, our gaming room provides opportunities for entertainment and socialization. We also have a small library for individuals who enjoy reading.
At The Avenue at Broadview Heights, we understand the importance of maintaining one's overall wellness. That's why we provide housekeeping services to ensure that our residents are living in a clean and comfortable environment. We also offer move-in coordination to help streamline the transition process.
Care services at our community include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, coordination with healthcare providers for comprehensive care management, medication management to ensure proper administration of medications, diabetes diet support for those with specific dietary needs, meal preparation and service for convenience, and a mental wellness program to support emotional well-being.
For transportation needs, we offer both non-medical and medical transportation arrangement services as well as transportation options for doctor's appointments.
Our community fosters an active lifestyle through concierge services that assist in planning day trips and resident-run activities that encourage engagement among neighbors. Additionally, there are scheduled daily activities to provide a variety of options for socialization and enjoyment.
In terms of location, The Avenue at Broadview Heights is conveniently situated near 8 nearby pharmacies, 8 restaurants, and 1 place of worship, providing easy access to everyday essentials and spiritual needs.
Overall, The Avenue at Broadview Heights is a welcoming assisted living community that offers a range of amenities and care services to ensure the comfort, well-being, and quality of life for our residents.
Avenue at Broadview Heights is located at 1201 Akins Road, Broadview Heights, OH 44147 in Cuyahoga County, Ohio
Avenue at Broadview Heights on seniors.fyi includes 15 photos including images showing decor, interior, living room, dining, fireplace, piano, brick wall, pathway, and more.
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Interior
Decor
Living Room
Architecture
Dining
Lighting
Fireplace
Patio
Library
Piano
Salon
Brick Wall
Rehabilitation
Pendant Lights
