3800 Park East, Beachwood, OH 44122
For more information about senior living options: (844) 490-3973
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Park East is a great facility. There are so many new changes going on. New management is great. Deborah, the administrator, is known for turning things around in long-term care. Joyce is a great DON with a lot of years of experience. Park East is definitely the place to be for skilled and long-term care.
The facility runs largely on agency staff. The HR person is alleged to be prejudiced and very nasty to potential staff. The reviewer advises people to stay away from the facility. There was a more-than-two-hour delay in checking on a resident and in responding to call lights. Food arrived late with excuses. Call lights were shut off and not answered, sometimes for hours. The front desk was unstaffed and aides were on their phones instead of attending to patients. The facility is dirty, with dirt and trash on the floors and even bugs on the walls.Park East seems to be a place where opinions run hot and the stories you hear can swing from glowing praise to stark warnings. What emerges from the mix is a facility that has some vocal supporters who see real progress and strong leadership, alongside a steady drumbeat of complaints from others who describe a chaotic, poorly managed environment. The spectrum of experiences makes it clear that for some, the changes under new leadership have brought hope and trust, while for others, the same environment feels unsafe and neglected.
On the positive side, several reviews highlight notable improvements and a sense that things are turning around. The facility is described as having "new changes" that are making a difference, with Deborah, the administrator, singled out as someone known for driving improvements in long-term care. Joyce, identified as the director of nursing, is praised for her depth of experience and responsiveness, described as knowing the nursing field well and treating people's concerns as if they were reminders for her own family. In these accounts, Park East is presented as a place with potential for skilled and long-term care where capable leadership can help residents and staff alike.
But beneath that optimism lies a persistent critique of how the place operates on a daily basis. Some reviewers allege the operation is heavily dependent on agency staff in ways that raise concerns about consistency and accountability. There are accusations that a human resources person digs up information about potential staff and behaves with prejudice and nastiness toward applicants. This depiction suggests a toxic dynamic behind the scenes, a prevalence of cliquish or biased behavior that can undermine trust in the hiring process and in the facility's culture more broadly.
Another thread of complaint centers on responsiveness and safety. One reviewer describes a pattern where call lights are turned off or ignored, with a two-hour turnaround time for assistance cited as far from acceptable. The sentiment is that such delays are not only frustrating but potentially dangerous, and that the art of caring - responding promptly to a resident's needs - appears compromised. The comment about therapy being the lone redeeming feature underscores a belief that the clinical or caregiving core is undermined by management or operational failures.
A separate group of remarks paints a picture of unprofessionalism and disorganization that feels pervasive. Reports include no staff at the front door, third-floor phones left unanswered, staff habitually on their phones and gossiping, and an overall sense of a facility that runs more like a muddled social scene than a coordinated care operation. Those voices warn readers to be wary, describing a place that feels chaotic and disconnected from the needs of residents and families. The call to "stray away please" is repeated by several, underscoring a strong negative impression that would make someone think twice about seeking care or employment there.
Cleanliness and basic safety are another area of concern. One reviewer explicitly calls the building dirty, noting dirt and trash on the floor, a lack of a front receptionist, and a sense that anyone can walk in without scrutiny. Instances of residents or bystanders offering opinions about the place, rather than staff guiding the way, contribute to a perception of disorder. Aides are described as more focused on their personal devices than on patient care, and there are even vivid, alarming mentions of bugs on the walls. The overall tone is that the facility is not just underperforming - it feels untenable to some readers, to the point where they say it would be better off shut down.
Taken together, these accounts present Park East as a complex, divided environment. For every story of strong, experienced leadership and genuine care, there is a counterpoint about delays, miscommunication, and cleanliness that undermines confidence. Families evaluating Park East would likely be wise to listen to both sides: the testimony of residents and staff who feel cared for and supported, and the cautions from those who fear safety and basic standards are not being met. The juxtaposition suggests that while meaningful improvements may be possible under capable leadership, substantial work remains to address staffing reliability, responsiveness, professional conduct, and sanitary conditions in order to earn broad trust.
218 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Park East Care and Rehab Center is an exceptional assisted living community located in Beachwood, OH. We offer a wide range of amenities to ensure that our residents have a comfortable and enjoyable experience. Our community features a beauty salon where residents can pamper themselves and stay stylish. Cable or satellite TV is available for entertainment, and we also provide community-operated transportation for convenience.
Our computer center allows residents to stay connected with loved ones or pursue their own interests online. The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by our skilled chefs. Residents can also enjoy the option of using the kitchenette in their fully furnished accommodations.
For recreational activities, we have a fitness room to help residents stay active and maintain their physical well-being. The gaming room provides opportunities for friendly competition and social interaction. Our beautiful garden provides a peaceful outdoor space where residents can relax and appreciate nature.
Housekeeping services are provided to ensure that our residents' living spaces are clean and comfortable at all times. The small library is perfect for book lovers who want to indulge in some reading time. Telephone services are available for easy communication with family and friends.
Transportation arrangement is available both for non-medical purposes as well as appointments with doctors. Our wellness center helps promote overall health through various programs and activities. Residents can also enjoy Wi-Fi/high-speed internet access throughout the community.
In terms of care services, we provide 24-hour call systems as well as round-the-clock supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed.
Specific dietary needs are accommodated including diabetes diets or special dietary restrictions. Our dedicated staff assists with meal preparation and service while medication management ensures that medications are taken in a timely manner.
We also offer a mental wellness program that focuses on addressing the emotional and psychological needs of our residents.
There are plenty of nearby amenities for residents to enjoy. Two cafes and parks are within close proximity, offering opportunities for leisurely walks or outings with friends. Numerous pharmacies, physicians, restaurants, places of worship, theaters, and hospitals are also conveniently located nearby.
At Park East Care and Rehab Center, we strive to provide a warm and inviting environment where seniors can receive the care they need while enjoying an enriching lifestyle filled with amenities and activities tailored to their interests.
Park East Care And Rehab Center is located at 3800 Park East, Beachwood, OH 44122 in Cuyahoga County, Ohio
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