Windsor Heights Memory Care & Transitional Assisted Living

Pros

• The caregivers at Windsor Heights do an excellent job caring for and interacting with the residents, providing a high level of personalized attention.
• Residents' hygiene is well-maintained, and the facility is kept clean, contributing to a welcoming environment.
• Many reviewers praised the quality and variety of meals provided, highlighting that the food is excellent.
• The staff are responsive and open to answering questions, creating a supportive atmosphere for both residents and their families.
• Windsor Heights specializes in memory care, ensuring that residents receive tailored support appropriate for their specific needs.
• The facility offers engaging activities, which help keep residents involved and active within the community.
• Families appreciate the communication from staff regarding their loved ones' care and overall well-being.
• Multiple reviewers expressed peace of mind knowing their loved ones were safe and well-cared for at Windsor Heights.
• Visitors found the tour experience informative and reassuring, with staff being friendly and professional throughout the process.
• Overall, many families highly recommend Windsor Heights as a suitable option for memory care due to its specialized services and caring environment.

Cons

• Some caregivers are unresponsive to residents' concerns, which raises concern about the quality of care.
• There have been issues with laundry services, as some labeled clothing and linens go missing.
• High staff turnover is a troubling issue that impacts care consistency.
• Staff children being present on weekends distracts caregivers from resident care and creates infection concerns.
• Nursing has struggled to implement agreed-upon assistance with CPAP mask usage and bedside potty access consistently each night.
• There are further delays in making promised changes, such as switching from curtains to more sanitary blinds in residents’ rooms.
• One reviewer expressed significant distrust regarding safety and quality of care, stating that residents had escaped multiple times without being found promptly.
• The lack of visitors for many residents is concerning and sad to witness.

Review

Windsor Heights, located in Beachwood, is a specialized memory care facility that has garnered a mix of reviews from families with loved ones who are experiencing dementia or Alzheimer’s disease. Many families appreciate the fundamental aspects of the community, such as cleanliness and the quality of care provided by the staff. Residents’ rooms and common areas are noted for being well-maintained, contributing to a welcoming environment. Hygiene standards appear to be upheld, with residents receiving proper attention in this area. Meals served at Windsor Heights have also received high praise; various menu options ensure residents can enjoy nutritious and wholesome food.

The interactions between caregivers and residents play an essential role in shaping families' experiences at Windsor Heights. Numerous reviews highlight the caregivers' attentiveness and engagement during daily activities. While some reviewers expressed concern over high staff turnover—which can impact consistency—many have noted that when stable, the staff is cheerful and responsive to residents’ needs. The activity calendar appears promising and often features engaging programs; however, adherence to this schedule can sometimes waver due to staffing constraints or distractions within the community.

A significant positive aspect mentioned across several reviews involves Windsor Heights' focus on memory care exclusively. Families feel assured knowing their loved ones are cared for by a team familiar with both early-stage and advanced cognitive impairments. This specialized approach makes many families comfortable choosing Windsor as a suitable place for their loved ones amidst difficult transitions resulting from dementia-related challenges. With an emphasis on providing tailored support based on individual resident needs, Windsor Heights stands out among larger facilities that may not offer such dedicated services.

However, some feedback reflects frustrations regarding specific operational shortcomings tied to laundry services and inconsistent implementations promised during admission discussions—such as supporting residents with CPAP masks or bedside potty use overnight. These concerns indicate areas where family members feel improvements could significantly enhance quality of life for their loved ones living there. Moreover, there have been alarming reports regarding resident safety; instances of residents wandering off campus without adequate oversight raise questions about overall caregiver vigilance amid staffing concerns.

Despite these issues, many families express gratitude for the emotional support they receive from Windsor Heights through regular communication concerning their loved ones' wellbeing. Monthly family support groups provide opportunities for relatives to connect and share experiences while navigating similar challenges associated with dementia care. Positive testimonials reveal how pleased family members have been with their decisions; numerous people recommend Windsor Heights after having witnessed firsthand how well their loved ones thrive in this environment.

Overall, opinions on Windsor Heights give prospective clients valuable insights into what they can expect when choosing a memory care facility for their family member. The consistent reiteration of excellent meals combined with high standards of cleanliness bolsters its reputation positively among those seeking reliable long-term care solutions. Although challenges persist related to staffing stability and monitoring protocols that need addressing quickly so enhancements can be realized promptly—the sense of community remains strong enough that many would strongly recommend giving Windsor Heights serious consideration in your search for memory care options.

Located in Beachwood, Ohio, this area offers a variety of amenities that cater to seniors looking for a vibrant community. With a range of dining options including Italian street food, winery restaurants, and Asian grills, there is something to satisfy every palate. Nearby hospitals such as University Hospitals Ahuja Medical Center and Cleveland Clinic provide top-notch medical care for peace of mind. Stay caffeinated at one of the many Starbucks cafes within close proximity or easily access pharmacies like CVS and Walgreens for any medication needs. For leisure activities, residents can enjoy movies at Silverspot Cinema or take a stroll in one of the nearby parks like Bedford Heights Reed Park or Solon Community Park. Various places of worship are also available in the vicinity for spiritual fulfillment. Overall, this part of Beachwood offers a well-rounded living experience with convenient amenities and services for seniors.

Restaurants

• Piada Italian Street Food (0.8 miles)
• Olive Garden (0.8 miles)
• Cooper's Hawk Winery & Restaurant (1 miles)
• Tres Potrillos (1.2 miles)
• BIBIBOP Asian Grill (1.3 miles)
• Pinstripes (1.4 miles)
• Condado Tacos (1.4 miles)

Hospitals

• University Hospitals Ahuja Medical Center (0.9 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (5.4 miles)
• Hillcrest Labor And Delivery (6.1 miles)
• Cleveland Clinic - W.O. Walker Center (6.4 miles)
• Louis Stokes Cleveland VA Medical Center (6.8 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (3.7 miles)
• Starbucks (6.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Rite Aid (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• University Premier Pediatricians (1.2 miles)
• Rapid Medical Research (1.2 miles)
• Senders Pediatrics (3.7 miles)
• University Suburban Health Center (4.4 miles)
• UH Rainbow Pediatricenter (4.5 miles)
• Cleveland Clinic Severance Medical Arts (4.8 miles)
• Cleveland Clinic - Taussig Cancer Center (6.4 miles)

Theaters

• Silverspot Cinema (1.4 miles)
• Cinemark At Valley View And Xd (6.8 miles)

Parks

• Bedford Heights Reed Park (4.3 miles)
• Coventry PEACE Park (5.2 miles)
• Oakville Road Park (5.6 miles)
• Anderson Field (5.7 miles)
• Cleveland Metroparks, Bedford reservation (5.7 miles)
• Solon Community Park (6.5 miles)
• Desan Park (6.8 miles)

Places of Worship

• Messiah Luth Church of Lyndhurst (4.8 miles)
• Temple Israel Ner Tamid (4.9 miles)
• St Clare's Church (5.2 miles)
• South Euclid United Church of Christ (5.8 miles)