Beachwood Pointe Care Center

Pros

• The staff at Beachwood Pointe went above and beyond by helping the resident style her hair every morning.
• The facility was clean and well-maintained.
• Some of the STNAs and an RN were very helpful and provided good care to the residents.
• The personal touch provided by the nurses in styling the resident's hair meant a lot to her comfort.
• The staff showed dedication by cleaning up patients promptly, despite the workload.

Cons

• The facility has low staffing levels and unprofessional staff.
• There is a high turnover of nurses and nurse aides.
• The communication with the staff is poor, with long wait times on the phone.
• The elevator has been out of order several times.
• There is a foul smelling odor in the facility, and the furniture is old and outdated.
• There is no hands-on grooming for residents' hair or appropriate soap for those with skin conditions.
• Personal property such as hearing aids and dentures are handled carelessly.
• The response to medical emergencies, like lips, nails, and skin turning purple and blue, was slow.
• The nurses sit behind the desk all day doing nothing.
• Cleanliness in the rooms is lacking, with dirty floors and blood-stained sheets not properly cleaned.
• The food provided at the facility is not good.
• Staff members have no clue what they are doing, particularly when it comes to administering medication that's not oral.
• Supervision of LPNs on the floor is inadequate, leading to poor service for patients who need non-oral medications.
• Rooms are dirty, with unchanged sheets, torn pillows, and old beds.
• Vitals and medical care were not given promptly or adequately after a fractured leg.
• Staff neglects basic needs like assistance with toileting or offering water to patients.
• Patients may be forgotten about if they cannot advocate for themselves effectively.
• Hospice care provided by Beachwood Pointe was neglectful from day one, leaving a dying patient in urine without proper care or attention even when family members were present.
• Beachwood Pointe showed signs of neglect towards other residents as well apart from their loved one.
• Despite some positive aspects like personalized hairstyling services provided by nurses for one resident, there were areas where the nursing home fell short. For instance, laundry mishandling resulting in missing clothes and a persistent smell of urine throughout the facility.
• Patients sitting in urine for extended periods of time indicate questionable cleaning practices and inadequate attention to cleanliness.
• The administrative decisions regarding the laundry center could have been better, preventing missing garments and the need for family members to buy new clothes for their loved ones.
• The facility has a noticeable smell of urine, suggesting poor cleaning practices or lack of thoroughness in attending to residents' needs.

Review

Beachwood Pointe, a nursing home facility, has received mixed reviews from visitors and family members regarding the quality of care provided. One recurring issue mentioned by multiple reviewers is the low staffing levels at the facility. It seems that there is a high turnover of nurses and nurse aides, which may contribute to the lack of adequate care. Visitors have reported difficulty in reaching out to staff members as they would be put on hold for extended periods of time when trying to contact nurses, social workers, administrators, and physical therapists.

Furthermore, communication within the facility appears to be poor overall. Patients' personal belongings such as hearing aids and dentures seem to be handled carelessly or misplaced. Medical attention is reportedly slow even in urgent situations where patients' lips, nails, and skin turned purple or blue. One reviewer mentioned that the nurses spend most of their time behind the desk doing nothing.

The general cleanliness of the facility has also been called into question. Visitors have described foul-smelling odors upon entering and outdated furniture that appears unclean. Some reviewers expressed concerns about sitting on couches or chairs due to their condition and opted to stand during visits instead.

In terms of personal grooming, it seems that there is minimal assistance provided to residents in regards to hair care and using appropriate soap based on clients' specific skin conditions, like eczema. This lack of hands-on care during grooming raises concerns regarding the overall level of attention given to residents' needs.

One particularly negative review states that medication administration can be problematic at Beachwood Pointe, especially for those who require non-oral medications. Reviewers claim that unsupervised LPNs seem clueless about ordering necessary medications on time and may not recognize time-sensitive medication requirements.

Another issue raised by reviewers is the overall cleanliness of individual rooms within the facility. Complaints range from dirty floors being mopped with unchanged water to blood-stained sheets being provided despite requests for clean bedding. These conditions not only raise concerns about hygiene but also the general level of comfort for residents.

Despite these negative reviews, there are a few instances where staff members at Beachwood Pointe have been praised for going above and beyond their duties. One reviewer mentioned the nursing staff helping a resident with their hair styling, which brought comfort and satisfaction to the resident. However, these positive experiences were outweighed by complaints of misplaced garments in the laundry center, resulting in additional costs for families who had to purchase new clothes for their loved ones.

In conclusion, while some aspects of Beachwood Pointe were considered average or even commendable, such as personalized care with hair styling, the overall sentiment expressed by multiple reviewers indicates dissatisfaction with staffing levels, communication, cleanliness, and the administration's handling of medication and laundry services. Potential residents and their families would be wise to consider all factors before entrusting their loved ones' care to this facility.

Cafes

• Starbucks (0.4 miles)
• Starbucks (3 miles)
• Starbucks (5.4 miles)

Restaurants

• Tres Potrillos (0.7 miles)
• Piada Italian Street Food (0.9 miles)
• Winking Lizard Tavern (0.9 miles)
• Choolaah Indian BBQ (1.2 miles)
• Olive Garden (1.2 miles)
• Pinstripes (1.4 miles)
• Condado Tacos (1.4 miles)

Physicians

• Rapid Medical Research (0.9 miles)
• University Premier Pediatricians (1.9 miles)
• Senders Pediatrics (2.8 miles)
• University Suburban Health Center (3.6 miles)
• UH Rainbow Pediatricenter (3.7 miles)
• Cleveland Clinic Severance Medical Arts (4.1 miles)
• Cleveland Clinic - Taussig Cancer Center (6.1 miles)

Hospitals

• University Hospitals Ahuja Medical Center (1.1 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (5.2 miles)
• Hillcrest Labor And Delivery (5.4 miles)
• Cleveland Clinic - W.O. Walker Center (6 miles)
• Louis Stokes Cleveland VA Medical Center (6.4 miles)

Pharmacies

• Rite Aid (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.6 miles)

Theaters

• Silverspot Cinema (1.4 miles)

Places of Worship

• Messiah Luth Church of Lyndhurst (3.9 miles)
• Temple Israel Ner Tamid (4.2 miles)
• St Clare's Church (4.3 miles)
• South Euclid United Church of Christ (5 miles)

Parks

• Coventry PEACE Park (4.7 miles)
• Oakville Road Park (4.8 miles)
• Anderson Field (4.8 miles)
• Bedford Heights Reed Park (5.2 miles)
• Desan Park (6 miles)
• Cleveland Metroparks, Bedford reservation (6.5 miles)