Beachwood Pointe Care Center | Photos and Reviews

Beachwood Pointe Care Center in Beachwood, OH

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23900 Chagrin Boulevard, Beachwood, OH 44122

For more information about senior living options: (866) 208-4318

3 from 98 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Beachwood Pointe Care Center

caveat 18 reviews mention this

Cleanliness and odor are mixed

Residents and visitors describe strong odor and recurring cleanliness problems in some reports.

A significant share of reviewers mention smells and a dirty or grimy feel, including reports of urine odor, dirty floors, trash and overflowing bins, and rooms that seemed not cleaned consistently. Some reviews also describe a cleaner environment, crediting housekeeping changes and stating the building had no smells. Several accounts tie the odor and cleaning issues to personal care gaps like infrequent cleaning or laundry problems.

caveat 16 reviews mention this

Staffing and response times draw criticism

Some residents and family members report slow help and missed care needs.

Multiple reviews describe long waits for medications and assistance, along with call lights not being answered and staff not responding promptly to requests. There are also accounts of delayed or incomplete care, such as help for hygiene not arriving when expected, bathing or changing taking hours, or families feeling their loved ones were left in unsafe or uncomfortable conditions. A few positive reviews also mention improvements, hands-on management, and that concerns were addressed quickly, but the complaints about delays are recurring.

common 3 reviews mention this

Care coordination and therapy are noted

Reviews highlight rehabilitation support and help coordinating visits and services.

Several reports specifically praise the therapy team, describing coordinated rehabilitation and multiple therapy disciplines offered onsite. Other reviews mention care support such as coordinating medical appointments and arranging transportation, with communication described as reassuring. While some rehabilitation-related comments are critical, the positive therapy and coordination mentions show up often enough to stand out.

common 10 reviews mention this

Staff friendliness shows up often

Many reviewers describe friendly, compassionate staff members.

A number of reviews praise staff as kind and personable, and several describe residents appearing to have a good experience. Some reviewers also single out specific staff interactions, including admissions support and communication that helped families feel informed. At the same time, there are negative reviews that describe rude behavior or neglect, so the staff experience is not uniform across reports.

caveat 4 reviews mention this

Food quality and options are debated

Dining experiences range from positive to complaints about meals.

Some reviewers say food was good or that residents had choices to eat what they wanted, while others describe unappetizing or unacceptable meals and times when food did not meet preferences. Several comments also connect meal concerns to needing families to bring food or to not eating at all. The community is described as offering restaurant-style dining and dietary support like special restrictions in the care services and dining details.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

120 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Cleveland-Hopkins International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Cafes

Starbucks (0.4 miles)
Starbucks (3 miles)
Starbucks (5.4 miles)

Restaurants

Tres Potrillos (0.7 miles)
Piada Italian Street Food (0.9 miles)
Winking Lizard Tavern (0.9 miles)
Choolaah Indian BBQ (1.2 miles)
Olive Garden (1.2 miles)
Pinstripes (1.4 miles)
Condado Tacos (1.4 miles)

Physicians

Rapid Medical Research (0.9 miles)
University Premier Pediatricians (1.9 miles)
Senders Pediatrics (2.8 miles)
University Suburban Health Center (3.6 miles)
UH Rainbow Pediatricenter (3.7 miles)
Cleveland Clinic Severance Medical Arts (4.1 miles)
Cleveland Clinic - Taussig Cancer Center (6.1 miles)

Hospitals

University Hospitals Ahuja Medical Center (1.1 miles)
Cleveland Clinic Children's Hospital Rehabilitation Center (5.2 miles)
Hillcrest Labor And Delivery (5.4 miles)
Cleveland Clinic - W.O. Walker Center (6 miles)
Louis Stokes Cleveland VA Medical Center (6.4 miles)

Pharmacies

Rite Aid (1.3 miles)
Walgreens (1.4 miles)
CVS Pharmacy (1.6 miles)
Rite Aid (1.7 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2.6 miles)

Theaters

Silverspot Cinema (1.4 miles)

Places of Worship

Messiah Luth Church of Lyndhurst (3.9 miles)
Temple Israel Ner Tamid (4.2 miles)
St Clare's Church (4.3 miles)
South Euclid United Church of Christ (5 miles)

Parks

Coventry PEACE Park (4.7 miles)
Oakville Road Park (4.8 miles)
Anderson Field (4.8 miles)
Bedford Heights Reed Park (5.2 miles)
Desan Park (6 miles)
Cleveland Metroparks, Bedford reservation (6.5 miles)

Frequently Asked Questions

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