Westwood Hills Nursing And Rehabilitation Center in Wilkesboro, NC

Westwood Hills Nursing And Rehabilitation Center is a nursing home community in Wilkesboro, NC.

Information last verified: March 13, 2026

1016 Fletcher Street, Wilkesboro, NC 28697

For more information about senior living options: (866) 208-4318

4.5 from 40 reviews

5 stars

32

4 stars

3

3 stars

0

2 stars

1

1 stars

4

Overall Review of Westwood Hills Nursing And Rehabilitation Center

common 20 reviews mention this

Staff care is a major theme

Residents and families consistently describe the staff as caring and responsive.

Many reviews focus on staff kindness, professionalism, and how they treat residents like family. Several reviewers also mention communication updates and helpful support during rehabilitation or nursing care. A smaller set of reviews take the opposite view, describing medication delays and other concerns that they felt impacted outcomes. Overall, the reviews place day-to-day caregiving and follow-through at the center of the experience.

common 6 reviews mention this

Cleanliness and upkeep stand out

Multiple reviews highlight a clean, well-kept environment.

Several reviews call out cleanliness and good maintenance, including describing the facility as clean and well kept. Others mention common areas and living spaces that feel cared for and comfortable. While one review raises serious concerns, the cleanliness-related comments are otherwise consistently positive. The overall pattern is that residents and visitors pay attention to how the building looks and feels day to day.

caveat 4 reviews mention this

Food quality is mixed

Food reviews range from praised meals to complaints about quality.

Some reviewers say the food is good, while others describe it as heavy, unappetizing, or not meeting expectations for taste and temperature. One review also says food availability does not match what residents expect to receive. Another reviewer adds that meal quality was not great for their loved one. Because dining shows up as both a positive and a complaint, it appears to be one of the more uneven parts of the experience.

caveat 9 reviews mention this

Care outcomes vary by experience

Reviews describe strong support at times, but also serious care concerns.

Positive reviews describe help with recovery, comfort, and being updated on progress during nursing or rehab stays. Others express satisfaction with compassion and the care their family member received. At the same time, at least one review reports medication timing problems and additional injuries they attribute to caregiving errors. Another review describes staffing and management issues they felt affected the level of care. Taken together, the reviews suggest experiences can differ substantially.

common 2 reviews mention this

Activities help residents stay engaged

Residents mention activities that keep people engaged.

One reviewer specifically says activities keep residents engaged, and that day-to-day engagement is part of why they like the facility. Another mentions socializing and relaxation in the common areas. While the reviews are not unanimous, activity and engagement show up enough to stand out as a supporting factor alongside care and cleanliness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

176 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Places of Worship

Macedonia Freewill Bapt Ch (23 miles)
Macedonia Baptist Church (23.8 miles)
God's Will Missonary Baptist Church (24.1 miles)
Southern Baptist Convention (24.1 miles)

Frequently Asked Questions

Where is Westwood Hills Nursing And Rehabilitation Center?

What photos are available for Westwood Hills Nursing And Rehabilitation Center in Wilkesboro, North Carolina?

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