Westwood Hills Nursing And Rehabilitation Center in Wilkesboro, NC

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Westwood Hills Nursing And Rehabilitation Center Westwood Hills Nursing And Rehabilitation Center Westwood Hills Nursing And Rehabilitation Center Westwood Hills Nursing And Rehabilitation Center

Westwood Hills Nursing And Rehabilitation Center in Wilkesboro, NC

Information last verified:

1016 Fletcher Street, Wilkesboro, NC 28697

For more information about senior living options: (844) 490-3973

4.5 from 39 reviews
5 stars
32
4 stars
2
3 stars
0
2 stars
1
1 stars
4

Overall Review of Westwood Hills Nursing And Rehabilitation Center

Pros

  • pro The therapy staff were motivating and helped the resident go home two weeks earlier than expected.
  • pro The facility is beautiful, well maintained, and well managed.
  • pro The staff were wonderful, especially during difficult times.
  • pro The staff are great and take caring for residents seriously.
  • pro The facility is nice and clean, with staff who treat residents like family.
  • pro Amanda Bare is professional, courteous, attentive, and a valuable asset to the organization.
  • pro The staff are excellent, caring, and friendly, treating residents like family.
  • pro The facilities are top-notch, with clean and comfortable living spaces and beautifully decorated common areas.
  • pro Westwood Hills Nursing Home provides outstanding care and a nurturing environment, making it a highly recommended place for loved ones.

Review

Westwood Hills Nursing and Rehabilitation Center in Wilkesboro, NC, is best suited for families seeking a warm, home-like setting where dedicated rehab staff actively push for recovery and care feels deeply personal. The community tends to attract residents navigating post-acute rehab after surgery or injury, or those needing steady long-term care in a reassuring, family-oriented environment. The atmosphere, cleanliness, and well-maintained spaces reinforce a sense of safety and daily comfort, while staff consistently makes residents feel valued. For families prioritizing meaningful social connection and regular progress updates, this is a facility with the potential to deliver tangible gains and dependable support during a stressful transition.

However, this is not the right match for everyone. Alternatives deserve consideration if dining quality and menu variety are non-negotiable, or if strict, error-free medication timing and safety oversight are essential. Several families flagged food as a persistent weakness, with meals heavy on pork and starch and limited access to the Always Available Menu. A few notes point to gaps in management responsiveness and morale that can translate into uneven attention to residents. There are also a handful of safety-related anecdotes tied to medication timing or equipment handling. In short, when dining excellence, consistently high staffing morale, and airtight operational discipline are top priorities, it may be worth looking elsewhere.

On the plus side, the core strength is the care team. Therapy staff are described as demanding when needed and effective at driving progress, with residents sometimes able to return home sooner due to strong clinical push. Across multiple experiences, families consistently praise caregivers who communicate with warmth, provide timely updates, and treat residents with genuine respect. The facility itself is repeatedly commended for cleanliness and well-kept, welcoming common areas that support socialization. In many cases, Westwood Hills delivers trustworthy, compassionate care, creating a reassuring environment for both residents and their families.

Yet the cons carry weight. Food quality remains a recurring complaint, and even when a new food director has made improvements, turnover can undermine consistency. Staffing pressures, shaped by compensation gaps and heavy caseloads, emerge as low morale and occasional gaps in attention, potentially slowing response times. A few reviews describe management that seems unreceptive to feedback, and there are troubling anecdotes about delays in medication administration and equipment mishandling that undermine confidence. Ancillary charges for routine items also surface as a point of frustration for some families. Taken together, these issues thread through the experience and cannot be dismissed.

Prospective movers should weigh these dynamics carefully. The strong, caring staff and rehab-forward culture can offset many concerns for residents who value daily compassion and steady progress, but the combination of dining inconsistency, staffing stress, and occasional safety lapses means this facility requires proactive oversight from families. Before committing, demand an up-to-date care plan, request a detailed tour of therapy schedules, and inquire about menu flexibility and dietary accommodations. Review current staffing ratios, ask for direct contact with administration, and clarify all fees to avoid surprises. If possible, speak with several families currently involved to gauge how leadership responds when issues arise.

Bottom line: Westwood Hills is a solid choice for families prioritizing heartfelt care, clean surroundings, and proven rehabilitation momentum, provided comfort with occasional menu-related frustrations and management gaps. For those who demand flawless dining experiences, impeccably consistent medication administration, and high, stable staffing morale with zero patient safety concerns, explore alternatives in the Wilkesboro area. Use a focused visit to validate expectations, press for measurable targets, and compare with peers on outcomes, transparency, and value. With careful due diligence, the path to a suitable match will reveal itself, balancing warmth and safety in equal measure.

Features

Housing

  • 176 resident community capacity 176 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westwood Hills Nursing And Rehabilitation Center in Wilkesboro, NC is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. The community strives to create a comfortable and enriching environment for seniors to enjoy their golden years.

Residents at Westwood Hills can take advantage of various amenities designed for their convenience and enjoyment. They can pamper themselves at the beauty salon or catch their favorite shows on cable or satellite TV in their fully furnished rooms. Community-operated transportation is available for those who need assistance getting around, whether it's for shopping trips or social outings. The computer center enables residents to stay connected with loved ones, while the small library provides a peaceful spot for reading or quiet contemplation. Wi-Fi/high-speed internet is also available throughout the community.

Mealtimes are a delight as residents gather in the elegant dining room for restaurant-style dining experiences. The kitchenette allows residents to prepare light snacks or beverages at their leisure. Special dietary restrictions are accommodated, ensuring that every resident receives nutritious meals suited to their unique needs.

Care services provided by Westwood Hills are delivered by trained professionals who prioritize the well-being and comfort of residents. With a 24-hour call system and supervision, help is always readily available when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided to ensure safety and ease for residents. Medication management is also offered to ensure that medications are taken correctly and on time.

Residents can enjoy engaging activities catered to their interests and preferences. Concierge services are available to assist residents with any requests or inquiries they may have. Fitness programs promote physical wellness, while planned day trips offer opportunities for exploration and adventure outside the community grounds. Resident-run activities encourage socialization among peers, fostering meaningful connections within the community. Scheduled daily activities provide stimulating experiences that keep residents mentally sharp and engaged.

Westwood Hills Nursing And Rehabilitation Center is a warm and inviting assisted living community that offers top-notch amenities, personalized care services, and a variety of activities to enhance the lives of its residents. It is a place where seniors can find comfort, companionship, and the support they need to live their best lives.

Nearby Places of Interest

Places of Worship

  • Macedonia Freewill Bapt Ch (23 miles)
  • Macedonia Baptist Church (23.8 miles)
  • God's Will Missonary Baptist Church (24.1 miles)
  • Southern Baptist Convention (24.1 miles)

Frequently Asked Questions

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