Smoky Mountain Health And Rehabilitation Center

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Smoky Mountain Health And Rehabilitation Center

1349 Crabtree Road, Waynesville, NC 28785

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro Smoky Mountain Healthcare and Rehabilitation Center is described as a very nice place.
  • pro The food served at the facility is praised as delicious.
  • pro The staff at Smoky Mountain Healthcare and Rehabilitation Center is noted to be very nice.
  • pro Positive experiences were reported by residents during their time at the center.

Cons

  • pro The resident was evicted to a hospital 1.5 hours away due to an unpaid bill, with no assistance provided for Medicaid application or other options.
  • pro The facility failed to communicate crucial information to the hospital regarding the resident's situation.
  • pro There were multiple issues between the staff and the respondent's mother, leading to repeated complaints about the same staff member.
  • pro Overall experience at the facility may be overshadowed by negative interactions with certain staff members.

Review

The experiences at Smoky Mountain Healthcare and Rehabilitation Center present a stark contrast, highlighting the complexity of healthcare facilities and their impact on residents and families. On one hand, there is a concerning account of patient care that raises critical ethical questions about treatment and discharge procedures, while on the other hand, some residents have expressed satisfaction with various aspects of their stay.

One alarming review details the unfortunate eviction of a long-term resident who had lived at the facility for ten years. The individual was relocated to a hospital located 1.5 hours away due to an unpaid bill. This situation underscores serious issues regarding patient rights and the responsibilities of healthcare providers in assisting individuals in need. The lack of support in navigating financial challenges—such as failing to provide information about Medicaid or alternative options for coverage—paints a troubling picture of neglect in what should be a compassionate healthcare environment.

The emotional toll on both the resident and their family cannot be overstated. A sudden relocation after such a lengthy residency not only disrupts the life of the individual but also places undue strain on their loved ones, who may struggle to adapt to these unexpected changes. It brings forth essential questions regarding how facilities handle financial matters with vulnerable populations and whether they adequately advocate for those they serve.

Conversely, there are voices praising Smoky Mountain Healthcare and Rehabilitation Center for its positive elements. One reviewer praised the establishment as “a very nice place,” noting delicious food and kind staff members during their stay. Compliments such as these reflect that many residents experience comfort and quality care within the facility's walls. This dichotomy emphasizes how individual experiences can vary significantly based on circumstances, specific staff interactions, or even personal expectations.

Nevertheless, it is essential to acknowledge that not all experiences are equally positive; another reviewer pointed out issues encountered by their mother with certain staff members. They recounted multiple incidents involving conflict with a particular worker which culminated in formal complaints being lodged against her behavior. Although this feedback may indicate isolated issues rather than systemic problems, it prompts consideration around staff training, consistency in care protocols, and responsiveness to resident concerns.

Ultimately, these varying perspectives illuminate critical areas needing improvement within Smoky Mountain Healthcare and Rehabilitation Center. Discharge procedures must prioritize communication and support for residents facing financial difficulties; furthermore, there should be established pathways for assistance in navigating complex systems like Medicaid when necessary. Similarly, encouraging an environment where staff conduct is regularly monitored can ensure all residents enjoy satisfactory interactions throughout their stay.

In conclusion, while some individuals have found comfort and quality care at Smoky Mountain Healthcare and Rehabilitation Center, others have experienced distressing situations that warrant serious attention from administration. Balancing compassionate care with fair treatment is paramount for fostering trust between patients or residents and caregivers within any healthcare setting—a goal that remains vital amid varied reviews reflecting different realities within this rehabilitation center.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Smoky Mountain Health and Rehabilitation Center in Waynesville, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished accommodations. The dining room provides a warm and inviting space for residents to gather and enjoy delicious meals prepared by the staff. For those who prefer cooking their own meals, each accommodation features a kitchenette.

The community also offers beautiful outdoor spaces where residents can relax and take in the fresh air. A small library provides ample reading materials for residents to engage in their favorite books, while Wi-Fi/high-speed internet access keeps them connected with family and friends.

At Smoky Mountain Health and Rehabilitation Center, the care services provided are top-notch. With 24-hour supervision, residents can feel safe knowing that assistance is available whenever needed. Trained staff members are on hand to provide assistance with daily activities such as bathing, dressing, and transfers. Residents with diabetes receive specialized care through a dedicated diabetes diet program.

Medication management ensures that residents receive their required medications on time and in the correct dosages. Mental wellness programs are also offered to promote emotional well-being among residents.

The dining experience at this community is tailored to meet specific dietary needs. Special dietary restrictions are accommodated to provide healthy and delicious meals for all residents.

To keep residents engaged, Smoky Mountain Health and Rehabilitation Center offers resident-run activities that allow them to actively participate in planning events. Scheduled daily activities ensure there is always something exciting happening within the community.

Overall, Smoky Mountain Health and Rehabilitation Center in Waynesville, NC provides a comfortable and caring environment where seniors can thrive while receiving personalized assistance with daily activities and enjoying a variety of amenities designed for their well-being.

Nearby Places of Interest

Parks

  • Canton Park (6.5 miles)
  • Cosby Entrance (23.1 miles)
  • Memorial Stadium (23.2 miles)
  • Lake Julian Park (23.9 miles)

Physicians

  • Midway Medical Center (6.9 miles)
  • Julie Hanson, MET Practitioner (21 miles)
  • Pisgah Institute (22.3 miles)
  • MAHEC Family Health Center at Newbridge (22.4 miles)
  • Carolina Hand Surgery (22.7 miles)
  • The Eye Center (22.9 miles)
  • Mission Weight Management Center - Sharon C Hathaway MD (23 miles)

Places of Worship

  • St Joan of Arc Roman Catholic Church (16.2 miles)
  • Biltmore Baptist Church (22.2 miles)

Pharmacies

  • Ingles (16.8 miles)
  • Walgreens (16.9 miles)
  • CVS Pharmacy (17.7 miles)
  • Walgreens (18.9 miles)
  • Genoa Healthcare (20.2 miles)
  • Walgreens (20.5 miles)
  • Good Neighbor Pharmacy (21.2 miles)

Restaurants

  • Cracker Barrel (18.1 miles)
  • Applebee's (18.2 miles)
  • Rocky’s Hot Chicken Shack (19.7 miles)
  • UpCountry Brewing (20 miles)
  • Moose Cafe Asheville (20.1 miles)
  • KFC (20.7 miles)
  • Taco Bell (20.9 miles)

Hospitals

  • Mission Childrens Hospital (20.4 miles)
  • Highland Hospital (22.2 miles)
  • Mission Hospital Operating Room (23.1 miles)
  • Mission St Joseph's (23.9 miles)

Cafes

  • Starbucks (21 miles)
  • BattleCat Coffee Bar (21.4 miles)
  • Taco Billy (21.7 miles)
  • Pollen (22.6 miles)
  • Pisgah Coffee Roasters (22.8 miles)
  • Vortex Doughnuts (22.9 miles)
  • High Five Coffee (23 miles)

Frequently Asked Questions

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