Smoky Mountain Health And Rehabilitation Center

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Smoky Mountain Health And Rehabilitation Center

1349 Crabtree Road, Waynesville, NC 28785

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro Smoky Mountain Healthcare and Rehabilitation Center is described as a very nice place.
  • pro The food served at the facility is praised as delicious.
  • pro The staff at Smoky Mountain Healthcare and Rehabilitation Center is noted to be very nice.
  • pro Positive experiences were reported by residents during their time at the center.

Cons

  • pro The resident was evicted to a hospital 1.5 hours away due to an unpaid bill, with no assistance provided for Medicaid application or other options.
  • pro The facility failed to communicate crucial information to the hospital regarding the resident's situation.
  • pro There were multiple issues between the staff and the respondent's mother, leading to repeated complaints about the same staff member.
  • pro Overall experience at the facility may be overshadowed by negative interactions with certain staff members.

Review

The experiences at Smoky Mountain Healthcare and Rehabilitation Center present a stark contrast, highlighting the complexity of healthcare facilities and their impact on residents and families. On one hand, there is a concerning account of patient care that raises critical ethical questions about treatment and discharge procedures, while on the other hand, some residents have expressed satisfaction with various aspects of their stay.

One alarming review details the unfortunate eviction of a long-term resident who had lived at the facility for ten years. The individual was relocated to a hospital located 1.5 hours away due to an unpaid bill. This situation underscores serious issues regarding patient rights and the responsibilities of healthcare providers in assisting individuals in need. The lack of support in navigating financial challenges—such as failing to provide information about Medicaid or alternative options for coverage—paints a troubling picture of neglect in what should be a compassionate healthcare environment.

The emotional toll on both the resident and their family cannot be overstated. A sudden relocation after such a lengthy residency not only disrupts the life of the individual but also places undue strain on their loved ones, who may struggle to adapt to these unexpected changes. It brings forth essential questions regarding how facilities handle financial matters with vulnerable populations and whether they adequately advocate for those they serve.

Conversely, there are voices praising Smoky Mountain Healthcare and Rehabilitation Center for its positive elements. One reviewer praised the establishment as “a very nice place,” noting delicious food and kind staff members during their stay. Compliments such as these reflect that many residents experience comfort and quality care within the facility's walls. This dichotomy emphasizes how individual experiences can vary significantly based on circumstances, specific staff interactions, or even personal expectations.

Nevertheless, it is essential to acknowledge that not all experiences are equally positive; another reviewer pointed out issues encountered by their mother with certain staff members. They recounted multiple incidents involving conflict with a particular worker which culminated in formal complaints being lodged against her behavior. Although this feedback may indicate isolated issues rather than systemic problems, it prompts consideration around staff training, consistency in care protocols, and responsiveness to resident concerns.

Ultimately, these varying perspectives illuminate critical areas needing improvement within Smoky Mountain Healthcare and Rehabilitation Center. Discharge procedures must prioritize communication and support for residents facing financial difficulties; furthermore, there should be established pathways for assistance in navigating complex systems like Medicaid when necessary. Similarly, encouraging an environment where staff conduct is regularly monitored can ensure all residents enjoy satisfactory interactions throughout their stay.

In conclusion, while some individuals have found comfort and quality care at Smoky Mountain Healthcare and Rehabilitation Center, others have experienced distressing situations that warrant serious attention from administration. Balancing compassionate care with fair treatment is paramount for fostering trust between patients or residents and caregivers within any healthcare setting—a goal that remains vital amid varied reviews reflecting different realities within this rehabilitation center.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Asheville Regional (24 miles away) Asheville Regional (24 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Smoky Mountain Health and Rehabilitation Center in Waynesville, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished accommodations. The dining room provides a warm and inviting space for residents to gather and enjoy delicious meals prepared by the staff. For those who prefer cooking their own meals, each accommodation features a kitchenette.

The community also offers beautiful outdoor spaces where residents can relax and take in the fresh air. A small library provides ample reading materials for residents to engage in their favorite books, while Wi-Fi/high-speed internet access keeps them connected with family and friends.

At Smoky Mountain Health and Rehabilitation Center, the care services provided are top-notch. With 24-hour supervision, residents can feel safe knowing that assistance is available whenever needed. Trained staff members are on hand to provide assistance with daily activities such as bathing, dressing, and transfers. Residents with diabetes receive specialized care through a dedicated diabetes diet program.

Medication management ensures that residents receive their required medications on time and in the correct dosages. Mental wellness programs are also offered to promote emotional well-being among residents.

The dining experience at this community is tailored to meet specific dietary needs. Special dietary restrictions are accommodated to provide healthy and delicious meals for all residents.

To keep residents engaged, Smoky Mountain Health and Rehabilitation Center offers resident-run activities that allow them to actively participate in planning events. Scheduled daily activities ensure there is always something exciting happening within the community.

Overall, Smoky Mountain Health and Rehabilitation Center in Waynesville, NC provides a comfortable and caring environment where seniors can thrive while receiving personalized assistance with daily activities and enjoying a variety of amenities designed for their well-being.

Nearby Places of Interest

Parks

  • Canton Park (6.5 miles)
  • Cosby Entrance (23.1 miles)
  • Memorial Stadium (23.2 miles)
  • Lake Julian Park (23.9 miles)

Physicians

  • Midway Medical Center (6.9 miles)
  • Julie Hanson, MET Practitioner (21 miles)
  • Pisgah Institute (22.3 miles)
  • MAHEC Family Health Center at Newbridge (22.4 miles)
  • Carolina Hand Surgery (22.7 miles)
  • The Eye Center (22.9 miles)
  • Mission Weight Management Center - Sharon C Hathaway MD (23 miles)

Places of Worship

  • St Joan of Arc Roman Catholic Church (16.2 miles)
  • Biltmore Baptist Church (22.2 miles)

Pharmacies

  • Ingles (16.8 miles)
  • Walgreens (16.9 miles)
  • CVS Pharmacy (17.7 miles)
  • Walgreens (18.9 miles)
  • Genoa Healthcare (20.2 miles)
  • Walgreens (20.5 miles)
  • Good Neighbor Pharmacy (21.2 miles)

Restaurants

  • Cracker Barrel (18.1 miles)
  • Applebee's (18.2 miles)
  • Rocky’s Hot Chicken Shack (19.7 miles)
  • UpCountry Brewing (20 miles)
  • Moose Cafe Asheville (20.1 miles)
  • KFC (20.7 miles)
  • Taco Bell (20.9 miles)

Hospitals

  • Mission Childrens Hospital (20.4 miles)
  • Highland Hospital (22.2 miles)
  • Mission Hospital Operating Room (23.1 miles)
  • Mission St Joseph's (23.9 miles)

Cafes

  • Starbucks (21 miles)
  • BattleCat Coffee Bar (21.4 miles)
  • Taco Billy (21.7 miles)
  • Pollen (22.6 miles)
  • Pisgah Coffee Roasters (22.8 miles)
  • Vortex Doughnuts (22.9 miles)
  • High Five Coffee (23 miles)

Frequently Asked Questions

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