Smoky Mountain Health And Rehabilitation Center in Waynesville, NC
Save1349 Crabtree Road, Waynesville, NC 28785
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff genuinely cares for their patients, and the facility is very clean. The facility provides excellent care, with staff who go above and beyond to meet patients' needs. The Smoky Mountain Health & Rehab team, including the Admissions Director, CNAs, and nursing staff, is great to work with. Smoky Mountain Health & Rehab is a strong partner in providing end-of-life care, supporting families, and focusing on quality of life. Care advocates report that Smoky Mountain Health & Rehab treats each resident with kindness and respect, while keeping the environment top-notch and clean. The staff are well-rounded, caring, and the facility offers excellent food, crafts, and exercise classes. The rehab staff and therapists are wonderful, helping patients recover and go home. The facility has friendly, helpful, and professional staff, with a clean and pleasant environment and many activities for residents.
The hiring process was very unprofessional and lazy; HR rarely informed applicants and ghosting potential employees was described as disgusting. The husband had a horrible experience, being left in a room with no one checking on him and wait times of 30?45 minutes for help via the call button. A patient was left in a wet bed and wet clothes with sores, and staff did not attend to basic needs, often busy on their phones. A weekend care lapse left a patient in a diaper all weekend, with dehydration that led to ICU admission. There were clinical staff shortages on most shifts, especially weekends, and some personnel acted like they couldn't care less about patients. A resident was evicted to a hospital far away due to an unpaid bill, with no information or alternative options provided. The administration was criticized as incompetent and greedy, including overcharging for hospice care and refusing refunds.Smoky Mountain Health And Rehabilitation Center in Waynesville, NC is best suited for seniors who need skilled nursing care with a strong emphasis on rehabilitation. The community appeals to families seeking a clean, well?maintained environment with an active routine - therapy, exercise classes, crafts, and social engagement - that supports movement and daily living goals. The facility earns credibility from stories of positive therapy outcomes and staff who genuinely care for residents. It is a practical option for those recovering from surgery, stroke, or orthopedic issues who want intensive PT/OT and close supervision on a short? to mid?term basis. Prospective residents should, however, understand that the overall experience can vary by shift and department, and that staffing gaps can influence day?to?day responsiveness.
Certain families will want to consider alternatives. When reliable, immediate assistance is non?negotiable, the reports of lengthy call?button response times and delayed assistance are meaningful red flags. Long?term residents require consistent, attentive care, and instances of missed baths, dehydration concerns, or episodes where basic needs were not promptly met raise questions about ongoing reliability. Administrative issues, billing disputes, and even eviction anecdotes add a layer of risk for those navigating insurance coverage, Medicaid applications, or transitions to hospice. For those who prioritize a consistently high level of 24/7 vigilance and transparent governance, other facilities with stronger staffing stability and clearer accountability may be preferable.
On the upside, the facility stacks up well in several core domains. Cleanliness is repeatedly noted, and the environment generally feels welcoming. Food quality and dining experiences receive frequent praise, alongside a robust activity calendar and a well?regarded therapy team that includes physical, occupational, and social work professionals. The rehabilitation focus is repeatedly highlighted as a strength, with residents reporting meaningful progress and an eventual return home, supported by coordinated care partners, including hospice collaborators. Family members and professional partners describe the staff across admissions, nursing, and therapy as genuinely caring and responsive when workloads permit, and as collaborative in planning care. These durable positives create a foundation that can offset some frustrations when the operation runs smoothly.
Yet the report card also features significant cautions. Several reviews document persistent understaffing, especially on weekends, which translates into slow responses to calls, delays in baths, and missed routines for basic needs. A number of families recount rude or indifferent interactions with some personnel and instances where critical changes in condition were not communicated promptly. Administrative shortcomings - ranging from hiring friction to billing or payment disputes - add stress for families navigating transitions or paying for care. Most alarmingly, there are anecdotes of neglect, including prolonged neglect of a call button, dehydration concerns, and, in extreme cases, serious health events that some attribute to lapses in monitoring. These experiences cannot be ignored when weighing risk versus reward.
To decide, prospective residents should investigate actively during tours. Inquire about typical weekday and weekend staffing ratios, ask to speak with front?line caregivers about workload and response times, and seek current resident or family feedback. Review the facility's protocols for bathing, mobility assistance, and bathroom support, and request recent incident or quality improvement documents. Clarify the role of the social worker and rehabilitation team in discharge planning and post?acute care, and verify schedules for PT/OT and activities. It is essential to verify the transparency of administration, understand billing processes, and establish a direct line of communication with the administrator or director of nursing before making any commitment.
Overall, Smoky Mountain Health And Rehabilitation Center presents a viable option for rehab?forward seniors who prize a clean, engaging environment and strong therapy leadership. The facility's strengths - therapy?driven care, attentive staff when not stretched thin, and a pleasant social atmosphere - can deliver meaningful recovery and quality?of?life gains. However, the persistent concerns about staffing consistency, response times, and administrative reliability mean that this is not a universal solution. Families that require ironclad 24/7 vigilance and frictionless administration should compare alternatives. For those prepared to supervise closely, ask pointed questions, and leverage strong rehabilitation services, Smoky Mountain can still be a sound choice in the right circumstances.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (24 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Smoky Mountain Health and Rehabilitation Center in Waynesville, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished accommodations. The dining room provides a warm and inviting space for residents to gather and enjoy delicious meals prepared by the staff. For those who prefer cooking their own meals, each accommodation features a kitchenette.
The community also offers beautiful outdoor spaces where residents can relax and take in the fresh air. A small library provides ample reading materials for residents to engage in their favorite books, while Wi-Fi/high-speed internet access keeps them connected with family and friends.
At Smoky Mountain Health and Rehabilitation Center, the care services provided are top-notch. With 24-hour supervision, residents can feel safe knowing that assistance is available whenever needed. Trained staff members are on hand to provide assistance with daily activities such as bathing, dressing, and transfers. Residents with diabetes receive specialized care through a dedicated diabetes diet program.
Medication management ensures that residents receive their required medications on time and in the correct dosages. Mental wellness programs are also offered to promote emotional well-being among residents.
The dining experience at this community is tailored to meet specific dietary needs. Special dietary restrictions are accommodated to provide healthy and delicious meals for all residents.
To keep residents engaged, Smoky Mountain Health and Rehabilitation Center offers resident-run activities that allow them to actively participate in planning events. Scheduled daily activities ensure there is always something exciting happening within the community.
Overall, Smoky Mountain Health and Rehabilitation Center in Waynesville, NC provides a comfortable and caring environment where seniors can thrive while receiving personalized assistance with daily activities and enjoying a variety of amenities designed for their well-being.
Smoky Mountain Health And Rehabilitation Center is located at 1349 Crabtree Road, Waynesville, NC 28785 in Haywood County, North Carolina
Smoky Mountain Health And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, fireplace, decor, living room, chandelier, bathroom, building, entrance, and more.
Spicewood Cottages Oaks
Clyde, NC
Intimate 20-resident community with 24-hour supervision, medication management, and on-site amenities.
Spicewood Cottages Willows
Clyde, NC
Friendly, well-maintained community with pleasant rooms and accommodating staff.
Spicewood Cottages Elms
Clyde, NC
Small, intimate community with 24/7 supervision, medication management, ADL support, and transportation.
Great Laurels at Lake Junaluska
Waynesville, NC
Well-maintained apartments with beautiful grounds and friendly staff.
Haywood Nursing And Rehabilitation Center
Waynesville, NC
Comfortable environment with comprehensive care services and engaging activities.
Stacie's Personal Care Services
Waynesville, NC
Competitive pricing with good value for semi-private and private rooms.
Haywood Lodge And Retirement Center
Waynesville, NC
Friendly, attentive staff in a clean, welcoming environment with diverse activities and on-site amenities.
McCracken Rest Home
Waynesville, NC
Pet-friendly environment with some caring aides and improvements under new management.
Silver Bluff Village
Canton, NC
Compassionate staff with strong continuity of care and clean facilities.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Engaging Brain Games and Innovative Apps to Keep Senior Minds Active
Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.
Effective Strategies for Keeping Seniors' Minds Active: A Deep Dive into Brain Games and Apps
The article outlines strategies for keeping seniors' minds active through brain games and apps, highlighting the importance of cognitive exercises, social engagement, and a healthy lifestyle in combating cognitive decline. It emphasizes the benefits of various types of games and offers practical tips for maintaining mental wellness through enjoyable activities while acknowledging their limitations.
Interior
Outdoors
Decor
Living Room
Bathroom
