Haywood Nursing And Rehabilitation Center

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  • Interior

    A spacious rehabilitation room equipped with therapy tools, exercise equipment, and a vending machine.
  • Outdoors

    A flag stands tall amidst festive holiday decorations outside a building during the evening.
  • Decor

    A spacious dining area with blue tables and large windows, creating a bright and inviting atmosphere.
  • Building

    A building entrance with a green awning and outdoor seating area surrounded by plants.
  • Bedroom

    A well-designed patient room featuring a hospital bed, bedside lamp, and a decorative plant.
  • Dining

    A spacious and inviting dining area featuring tables and chairs with ample natural light coming through large windows.
  • Landscaping

    A welcoming entrance featuring a green awning and nicely landscaped surroundings.
  • Entrance

    A welcoming entrance with a green awning and outdoor seating, surrounded by lush landscaping.
  • Outdoor

    Sign for Skylane Terrace, a residential facility, set in a landscaped area.
  • Rehabilitation

    A warm welcome to Haywood Nursing and Rehabilitation, featuring inviting seating areas.
  • Exercise Room

    A spacious exercise room with therapy equipment and a TV screen.

Haywood Nursing And Rehabilitation Center

516 Wall Street, Waynesville, NC 28786

For more information about senior living options: (844) 490-3973

4.1 from 36 reviews
5 stars
26
4 stars
1
3 stars
1
2 stars
1
1 stars
7

Skilled Nursing Facility

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    Overall Review of Haywood Nursing And Rehabilitation Center

    Pros

    • pro Haywood Nursing and Rehab is a wonderful place for loved ones, with attentive nursing staff addressing both physical and mental needs.
    • pro The office staff is helpful with Medicaid forms and understanding different insurances.
    • pro The facility is clean and smells pleasant.
    • pro The meals are appealing, nutritious, and taste great.
    • pro The director, Ted, is genuinely caring and his attitude flows through the entire facility.
    • pro Staff members go above and beyond to keep residents happy and comfortable.
    • pro Diana in the business office is competent and looks out for patients' best interests.
    • pro The activities director is energetic and decorates common areas with style; there are many daily activities.
    • pro The CNA's and nurses treat residents with dignity and love, and the therapy team is attentive and effective.
    • pro Haywood coordinates well with hospice care, helping with care plans and transitions after discharge.

    Cons

    • pro The facility is described as disgusting and filthy, with rude and lazy CNAs, and some reviewers call for it to be shut down.
    • pro A reviewer reported a resident being found soaked in urine and feces, with staff claiming they were doing their best.
    • pro It is noted that belongings frequently go missing and the staff are rude.
    • pro There is very poor communication between the staff and family members.
    • pro A reviewer claimed the facility treats dementia patients worse than animals.
    • pro A reviewer mentioned that room cleanliness needs to be improved.

    Review

    Haywood Nursing and Rehabilitation gathers a broad chorus of voices that, on balance, describe a facility generous with care, attention, and daily warmth. Across many stories, the place is painted as a welcoming environment where residents are tended to with genuine concern. Visitors repeatedly mention a clean building with a pleasant atmosphere, the smell and presentation of meals that are appealing, and a staff that attends to both physical and mental well-being. Several reviewers emphasize that the environment feels like a home away from home: organized, clean, and thoughtfully run, with a sense that residents are treated with dignity each time they walk in the door.

    A standout thread among the more positive narratives is the role of leadership and the people who form the day-to-day fabric of Haywood N/R. Families highlight a director who embodies care and a staff whose energy translates into attentive treatment. One reviewer singled out Ted, the director, noting that his genuinely caring attitude seems to permeate the entire facility. The business office, particularly Diana, is described as exceptionally competent and helpful in navigating Medicaid and insurance questions, while the activities team brings life and color to common areas. A maintenance supervisor is praised for keeping a tight ship, and the therapy and nursing teams are repeatedly commended for their dedication to helping residents regain independence and manage pain effectively. Taken together, these accounts create a sense of a facility that strives to be more than just a place to stay - it aims to be a supportive community where residents and families feel cared for.

    Multiple families recount long-term engagements with Haywood N/R that reinforce the impression of consistent, compassionate care. A review noting an 18-month stay for a mom emphasizes the director's influence on the overall atmosphere, describing a facility where even routine daily care is executed with thoughtfulness and empathy. Other stories recount similar themes: staff who go above and beyond to keep residents happy and comfortable, ongoing communication with families, and a sense that the care team sees residents as people with histories and families rather than as abstract tasks to complete. In particular, the care coordinators and social workers are praised for helping families navigate complex care journeys - from hospital-to-rehabilitation transitions to coordinating follow-up appointments and arranging in-home supports after discharge. The sense of teamwork, often encapsulated in the phrase "Team Haywood," appears repeatedly as a source of reassurance and gratitude.

    Alongside these positive experiences, some reviewers share concerns that illustrate a more complex picture. One strongly negative entry describes the facility as "disgusting" and "filthy," with "RUDE AND LAZY CNAs," urging readers not to place a loved one in their care and calling for a shutdown. That stark critique stands in contrast to the other narratives and serves as a cautionary counterpoint about the variability that can exist in long-term care settings. A separate account mentions a family's frustration with room cleanliness and communication gaps, highlighting a perception of inconsistent communication and some operational shortcomings. These contrasts remind readers that, while Haywood N/R is widely lauded for compassion and thorough care, experiences can diverge, and families should remain vigilant and engaged.

    Within the broader chorus of praise, there are also deeply personal testimonials that speak to the human connections formed in the facility. One reviewer describes a son who was paralyzed in an accident and found that Haywood treated him "like a family member" rather than "oh another resident," emphasizing not only high-quality medical care but also emotional support for families. Others recount a patient-centered approach to therapy, with therapists who provide clear information, encourage independence, and coach families on how to support their loved ones even after discharge. The sense of teamwork is echoed in stories of patients finding comfort in therapy dogs, meaningful daily activities, and staff who address pain management promptly and compassionately.

    Several entries highlight the continuity of care and the practical supports that make navigation possible for families. The original, detailed review recounts a powerful journey: eye surgery leading to severe complications, years of dementia and stroke recovery, and a multi-layered care plan that included proactive room placement to prevent falls, timely baths and personal care, a robust rehabilitation program, and a support network of care coordinators, social workers, and financial and discharge planning. The reviewer expresses deep gratitude for the comprehensive planning and the steady hand of the Haywood team, noting that the facility lined up follow-up appointments and accessibility needs before discharge and helped the family adjust to new realities.

    In sum, the tapestry of experiences at Haywood Nursing and Rehabilitation presents a facility that many families see as a reliable, caring, and capable partner in care. When things go well, reviewers celebrate a staff that is attentive, a director and leadership that foster a nurturing culture, a therapy program that promotes independence and comfort, and administrative teams that demystify complex paperwork. The strongest testimonials describe a place where residents are treated with dignity, where families feel supported by a well-coordinated network of professionals, and where the atmosphere feels both hopeful and homelike. Yet the louder warnings from a minority of reviews pause to remind readers that no care setting is perfect, and ongoing vigilance and communication remain essential. For those considering Haywood N/R, the accounts collectively offer a portrait of a facility capable of extraordinary care and warmth, tempered by the reality that experiences can vary and that attentive, ongoing involvement from families is a key part of the care equation.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Haywood Nursing And Rehabilitation Center in Waynesville, NC is an exceptional assisted living community that provides a comfortable and supportive environment for its residents. With a wide range of amenities and care services, this facility goes above and beyond to meet the needs and preferences of each individual.

    The amenities offered at Haywood Nursing And Rehabilitation Center are designed to enhance the overall wellbeing and quality of life for its residents. From a beauty salon where residents can pamper themselves to cable or satellite TV for entertainment, every aspect has been carefully considered. The community operated transportation ensures that residents have easy access to nearby destinations, while the computer center enables them to stay connected with their loved ones online. The dining room offers restaurant-style dining experiences and special dietary restrictions are catered to. Residents also have access to various recreational spaces such as the fitness room, gaming room, small library, and outdoor garden.

    When it comes to care services, Haywood Nursing And Rehabilitation Center offers round-the-clock support through their 24-hour call system and supervision. Trained staff are readily available to assist with activities of daily living such as bathing, dressing, and transfers. The facility also provides medication management, diabetes diet assistance, meal preparation, and service to ensure optimal health for residents. A mental wellness program is in place to address any emotional needs that may arise.

    In terms of activities, Haywood Nursing And Rehabilitation Center strives to keep residents engaged and fulfilled. Concierge services are available to facilitate personalized experiences, while fitness programs promote physical wellbeing. Planned day trips allow residents to explore new places and create lasting memories. Resident-run activities empower individuals to take charge of their own enjoyment while scheduled daily activities provide structure and social interaction.

    Overall, Haywood Nursing And Rehabilitation Center in Waynesville, NC offers an assisted living community that prioritizes the comfort, dignity, and happiness of its residents. With a range of amenities tailored for their needs along with comprehensive care services and engaging activities, this facility creates an environment where seniors can thrive and truly enjoy their golden years.

    Nearby Places of Interest

    Parks

    • Canton Park (8.1 miles)
    • Cosby Entrance (24.9 miles)
    • Lake Julian Park (24.9 miles)

    Physicians

    • Midway Medical Center (8.9 miles)
    • Carolina Pediatric Therapy (22.4 miles)
    • Frances Warde Family Health (22.5 miles)
    • Brevard Orthopaedics (22.6 miles)
    • Blue Mountain Medicine (22.7 miles)
    • Pineiro Family Practice (22.8 miles)
    • Allergy Partners of Western North Carolina (22.8 miles)

    Places of Worship

    • St Joan of Arc Roman Catholic Church (18.2 miles)
    • Grace Baptist Church (22.3 miles)
    • Iglesia Oasis De Esperanza Church Of God (22.7 miles)
    • New Hope Baptist Church (23.2 miles)
    • Biltmore Baptist Church (23.3 miles)
    • New French Broad Baptist Church (24.1 miles)
    • Mt Moriah Calvert Baptist Church (25 miles)

    Pharmacies

    • Ingles (18.5 miles)
    • Walgreens (18.7 miles)
    • CVS Pharmacy (19.6 miles)
    • Walgreens (21.4 miles)
    • Genoa Healthcare (22.3 miles)
    • Metcalf Pharmacy (22.6 miles)
    • Walgreens (22.6 miles)

    Restaurants

    • Cracker Barrel (20.1 miles)
    • Applebee's (20.1 miles)
    • Rocky’s Hot Chicken Shack (21.8 miles)
    • Moose Cafe Asheville (22 miles)
    • UpCountry Brewing (22.1 miles)
    • Arby's (22.3 miles)
    • Zaxby's (22.4 miles)

    Cafes

    • Pisgah Coffee Roasters (21.8 miles)
    • Starbucks (22.5 miles)
    • Jordan Street Cafe (22.7 miles)
    • Bill's Boiler House (22.7 miles)
    • Cup & Saucer (22.7 miles)
    • Starbucks (23.2 miles)
    • BattleCat Coffee Bar (23.5 miles)

    Hospitals

    • Mission Childrens Hospital (21.8 miles)
    • Transylvania Health System (22.7 miles)
    • Highland Hospital (24.5 miles)

    Frequently Asked Questions

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