Haywood Lodge And Retirement Center in Waynesville, NC
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251 Shelton Street, Waynesville, NC 28786
For more information about senior living options: (844) 490-3973
The staff are very friendly, informative, and patient. The residents and guests look well cared for, and the environment feels homey. The center offers hair salons and weekly activities that support resident well-being. There is a newly renovated portion that adds a nice touch to the facility. The staff and the facility create a warm and caring atmosphere. The place is clean, and the staff are fantastic. The atmosphere is warm and inviting, giving visitors confidence in the care. The caregivers are professional, compassionate, and dedicated to their residents. Haywood Lodge has met and exceeded needs for years, with a joyful, clean environment and genuine care from staff. The staff are kind, respectful, and friendly to residents.
Some staffers provide less-than-satisfactory care, and administration is accused of sweeping issues under the rug. Evening shift caregivers are described as below average, providing minimal care and focusing on the TV. Caregivers lack proper training for ambulation and transfers, creating safety risks for residents needing assistance. A resident sustained a chipped tooth, a bruise on the lip, and a hand wound, with no clear explanation or discussion of changes in care level prompting relocation. Mouth hygiene is not performed for residents who cannot do it independently, forcing families to intervene daily. Medication administration, though paid, is inconsistent. A medical administrator is alleged to prioritize profit over compassionate care, including eviction of an elderly patient and lack of communication. The facility manager is portrayed as uncooperative and borderline rude, with unresolved issues after legal involvement.Haywood Lodge and Retirement Center in Waynesville, NC, is best suited for seniors who want a warm, homey atmosphere with a lively social calendar and dependable day-to-day support, as long as the need for high-acuity medical oversight isn't constant. The community leans toward independent living with light assisted options, delivering a clean, inviting setting where residents can enjoy regular activities and convenient services such as an on-site hair salon. Families drawn to a resident-centered vibe and a tangible sense of community will find this a natural fit. The renovated wings signal care and comfort, while older sections remind potential residents that some spaces are still catching up. It works best for those who can tolerate occasional staffing variability and do not require around-the-clock clinical management.
On the positive side, Haywood Lodge shines in the daily lived experience. Frontline staff are described as friendly, patient, and genuinely caring, with a welcoming, home-like atmosphere that many families note as a standout feature. Common areas stay clean and navigable, and the on-site activities help residents stay engaged and socially connected. The overall vibe is consistently warm, with residents and visitors often reporting a sense of belonging and respect. For families prioritizing companionship, dignity in daily routines, and a bright, orderly environment, these is a strong, practical draw that can translate to real peace of mind during the transition.
Yet the community is not without serious caveats that should guide a thoughtful decision. A recurring concern centers on uneven care, particularly between day and evening shifts, where some reviewers say transfers, ambulation, and routine hygiene receive less attention. Medical oversight appears inconsistent, and communication with administration can be slow or opaque, especially when safety or care changes arise. There are troubling anecdotes about abrupt changes in placement, eviction pressures, and incidents that left families questioning accountability and safety. Reports of missing personal items and delayed responses from leadership further undermine confidence in a consistently reliable care system. These issues are not universal, but they recur enough to demand scrutiny.
These contrasting experiences create a practical balance to consider. For residents with moderate care needs who value social engagement and a non-clinical environment, the positives - warm staff, clean spaces, and an active program - often outweigh the risks. The culture and day-to-day caregiving can deliver meaningful quality of life improvements when operations run smoothly. However, the persistent concerns about safety, consistency, and administrative responsiveness cannot be dismissed. Families should recognize that the best outcomes here hinge on solid, proactive oversight and on-site leadership that maintains steady, well-trained teams, particularly for residents requiring predictable monitoring and careful handling.
For families evaluating options, concrete footing matters. Demand the current staffing schedule, including turnover data, and request a meeting with the administrator and head of nursing to establish a clear point of contact. Obtain a detailed care plan covering ADLs, mouth care, transfers, and medication administration, and ask how memory-impaired residents are monitored and how incidents are reported and resolved. Speak with current residents and multiple family members to gauge consistency and tone across shifts. Clarify eviction policies, safeguarding procedures, and the facility's track record on addressing past concerns. If these assurances cannot be met, or if high-level medical oversight and transparent accountability are nonnegotiable, suitable alternatives may better align with expectations.
Overall, Haywood Lodge presents a compelling option for seniors seeking a welcoming, community-driven setting with reliable daily assistance and social vitality. It is a pragmatic fit for individuals who prize warmth, cleanliness, and an active lifestyle over clinical rigor. For those whose loved one requires consistent, high-level medical supervision, memory-care-specific protocols, or airtight administrative responsiveness, better-aligned options exist. The decision should rest on the resident's independence level, the family's capacity to participate in ongoing oversight, and comfort with the facility's demonstrated ability to address safety and care questions promptly. Haywood Lodge remains a viable choice when that balance favors a homey, people-first environment with attentive day staff and a willingness to engage families in care.
68 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years. Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Haywood Lodge and Retirement Center in Waynesville, NC, is a vibrant and welcoming assisted living community that offers studio apartments for senior residents. Our goal is to provide a comfortable and enriching environment where individuals can enjoy their golden years while receiving the support they need.
Our community boasts an array of amenities designed to promote convenience, relaxation, and socialization. Residents can take advantage of our on-site beautician and beauty salon services to look and feel their best. We offer cable or satellite TV for entertainment purposes, as well as community-operated transportation for outings and errands.
For those looking to stay connected in the digital age, we have a computer center with Wi-Fi/high-speed internet access. Our dining room serves restaurant-style meals, accommodating special dietary restrictions. Additionally, residents have access to our fitness room to maintain an active lifestyle.
The apartments at Haywood Lodge are fully furnished with a full kitchen or kitchenette option, ensuring residents have all the necessary amenities for independent living. Housekeeping services are provided to maintain cleanliness and tidiness within each unit.
Our community also offers various support services such as laundry facilities, move-in coordination assistance, home sale guidance, respite or short-term stays when needed, and transportation arrangements for non-medical needs as well as doctors' appointments.
At Haywood Lodge, the well-being of our residents is a priority. We have 24-hour call systems and supervision in place to ensure their safety at all times. Assistance with daily living activities like bathing and dressing is readily available when needed. Our trained staff members also provide medication management and can accommodate special dietary restrictions.
In terms of recreation, we offer a wide range of activities catered to different interests. Residents can participate in arts and crafts sessions, engage in community-sponsored events, join cooking clubs, partake in fitness programs or games, and enjoy live musical performances. Planned day trips allow residents to explore the beautiful surroundings of Waynesville, NC. Religious services are available and resident-run activities contribute to a sense of community and engagement.
Overall, Haywood Lodge and Retirement Center is an assisted living community that provides exceptional care services along with an extensive selection of amenities and activities. With our dedicated staff members, comfortable accommodations, and vibrant social atmosphere, we strive to create a nurturing environment where residents can thrive and enjoy their retirement years.
Haywood Lodge And Retirement Center offers 1-bedroom apartments and Studio apartments.
Haywood Lodge And Retirement Center is located at 251 Shelton Street, Waynesville, NC 28786 in Haywood County, North Carolina
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