Cleveland Pines is a nursing home community in Shelby, NC.
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Cleveland Pines in Shelby, NC
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1404 North Lafayette Street, Shelby, NC 28150
For more information about senior living options: (866) 208-4318
Dining gets praised for great food, with some inconsistency reported.
A couple of residents specifically comment on the food, including one who calls it great and another who says it was hit or miss during a therapy stay. The community offers restaurant-style dining and meal preparation as part of its services, which aligns with why food comes up in residents’ feedback.
Residents frequently describe staff as caring and professional.
Many reviews highlight the staff as kind, professional, and attentive, with multiple mentions of nurses and CNAs. Several families also describe responsive communication when asking questions or raising concerns. Not every review is positive, but across the comments, staff is the most recurring part of daily experience.
Some residents report delayed help tied to staffing.
A recurring concern is not just short staffing, but delays in getting help when residents need it. One review describes waiting 20 minutes or more after using the nurse call button, and another notes they felt the center was short-staffed enough to limit their rating. One review is especially critical of staff competence and treatment.
Multiple residents mention a clean facility and living space.
Several reviews directly call out cleanliness, including a clean facility and clean living arrangements. Another comment credits janitors with keeping everything clean, which matches the broader cleanliness mentions. The consistency is limited to a few reviews, but it shows up in both casual and more detailed feedback.
Residents reference therapy services during their stay.
A few reviews discuss time spent at the community for rehab or physical therapy, including mentions of therapists and therapy technicians. One review is framed around rehabilitation care, while another describes a month-long physical therapy stay that helped them accept the process. This suggests therapy support is a meaningful part of how residents experience the facility.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesCleveland Pines is located at 1404 North Lafayette Street, Shelby, NC 28150 in Rutherford County, North Carolina
Cleveland Pines on seniors.fyi includes 4 photos including images showing outdoor, plant, decor, dining, deck, lighting, interior, and more.
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Interior
Decor
Dining
Outdoor
