Cleveland Pines in Shelby, NC

Save
Cleveland Pines Cleveland Pines Cleveland Pines Cleveland Pines

Cleveland Pines in Shelby, NC

Information last verified:

1404 North Lafayette Street, Shelby, NC 28150

For more information about senior living options: (844) 490-3973

4.1 from 59 reviews
5 stars
30
4 stars
13
3 stars
10
2 stars
2
1 stars
4

Overall Review of Cleveland Pines

Pros

  • pro The staff at Cleveland Pines are truly caring and dedicated.
  • pro The facility is regarded as the best in Cleveland County.
  • pro The atmosphere and environment are nice and welcoming.
  • pro The staff are friendly, attentive, and professional.
  • pro Residents praise the therapists, nurses, and CNAs.
  • pro The food is great and well-prepared.
  • pro The facility is clean, well-maintained, and nicely remodeled.
  • pro The staff are responsive to family questions and concerns.

Cons

  • pro The facility is the biggest joke of a rehabilitation center the reviewer has encountered.
  • pro The staff are totally incompetent, rude, mean, and uncaring.
  • pro The facility should be investigated by the state.
  • pro The food was hit or miss.
  • pro The facility is very short-staffed.

Review

Cleveland Pines in Shelby, NC is best suited for seniors who need ongoing rehabilitation services while transitioning into long-term care within a setting that emphasizes approachable staff, clean surroundings, and a welcoming, home-like atmosphere. The rehab focus is a clear through-line in the testimonials, with many reviews praising effective therapy teams and attentive nursing support that align with recovery goals and daily activities. For families seeking a facility where administration is responsive and communication remains steady, this community typically delivers clarity and reassurance. Those who want a balance of vigorous rehab programming and comfortable, social living will find meaningful value here, assuming expectations align with the reality of staffing patterns and the occasional variability that emerges in practice.

Rated roughly 4.1 from 58 reviews, Cleveland Pines presents a generally positive picture with some important caveats. Prospective movers should note that several families commend the staff across disciplines, nurses, CNAs, social services, and therapy technicians, along with visible dedication to patient progress. The atmosphere is frequently described as friendly and clean, with a remodel that enhances the sense of sanctuary and daily calm. Food, while not uniformly praised, is often described as satisfactory, contributing to a stable routine. Importantly, families repeatedly point to responsiveness when questions or concerns arise, a factor that smooths the transition into care and supports ongoing coordination with loved ones.

Yet there is a discernible wrinkle in the terrain: staffing variability. A number of reviews flag days when the facility felt short-staffed, which can affect the speed of service, the consistency of assistance, and the overall sense of security for residents and families. A minority of opinions raise concerns about the demeanor or attentiveness of certain staff members, including calls for more compassionate or professional behavior. One particularly harsh critique frames the rehab operation as a joke. Taken together, these episodes illuminate an environment where care quality can hinge on shift coverage and team workload, rather than remaining uniformly excellent across all days and departments.

In weighing these dynamics, the positive elements often temper the cons. The credibility of therapy teams, combined with proactive administration and robust family communication, creates a stabilizing core that can drive meaningful recovery outcomes. A clean, well-maintained setting and a pleasant, welcoming ambiance further support daily life and mood, which matters for motivation and participation in therapy. Local reputation, cited by some as the best facility in Cleveland County, adds another layer of confidence for families tracking regional options. When the care team is operating smoothly, residents tend to experience tangible gains, consistent routines, and a sense of normalcy that strengthens overall well-being.

However, the potential downsides deserve careful attention. Staffing gaps are not merely inconveniences; they can reshape the day-to-day experience, dampen responsiveness, and create moments when residents feel less attended to. The variability in caregiver availability can translate into uneven experiences across shifts, which means outcomes may look very different from week to week. For families prioritizing uniform, unwavering staffing and always-on support, these patterns suggest exercising due diligence and seeking assurances about coverage, turnover, and supervision. The presence of negative anecdotes, while not universal, signals the need for a pragmatic, on-site evaluation rather than reliance on a single positive impression.

Ultimately, Cleveland Pines offers a practical, solid option for rehabilitation-centered care tempered by the realities of staffing. The strongest case lies with families who value visible therapy progress, compassionate clinical staff, and a liveable, tidy environment, paired with straightforward communication. The main caveat is the need to confirm consistent staffing and day-to-day operations before committing, especially for long-term stays. For those who cannot tolerate variability in caregiving quality or who require highly predictable nurse-to-patient ratios, exploring alternatives with demonstrated, unwavering staffing across all shifts is advisable. With careful due diligence, tours, conversations with therapy teams, and candid discussions about coverage, this community can feel like a dependable partner in recovery and daily living.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cleveland Pines in Shelby, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing comfortable and convenient living spaces, Cleveland Pines provides fully furnished apartments with private bathrooms and kitchenettes. Residents can enjoy the beauty salon for haircuts and styling, as well as the gaming room and small library for entertainment and relaxation. The community also offers various transportation options, including community-operated transportation and transportation arrangements for non-medical purposes.

In terms of care services, Cleveland Pines ensures that residents receive the assistance they need at all times. With 24-hour supervision and a 24-hour call system, residents can feel safe knowing that help is always available. The community provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated, including diabetes diets and other specific dietary needs.

Cleveland Pines also focuses on promoting mental wellness through its mental wellness program. Additionally, residents can enjoy regular fitness programs to stay active and maintain their physical health. Planned day trips and resident-run activities are organized regularly to keep residents engaged socially. Scheduled daily activities provide further opportunities for socialization and enjoyment within the community.

For dining options, Cleveland Pines offers restaurant-style dining with special dietary restrictions taken into consideration. Meal preparation and service are provided to ensure that residents receive delicious and nutritious meals.

Located conveniently in Shelby, NC, Cleveland Pines benefits from having parks nearby for outdoor recreation opportunities. In addition, there are eight restaurants located close by for additional dining options.

Overall, Cleveland Pines provides a supportive environment where individuals can receive personalized care while enjoying various amenities and engaging in a vibrant community life.

Nearby Places of Interest

Restaurants

  • Wendy's (2.7 miles)
  • Taco Bell (2.7 miles)
  • Pancake House (2.7 miles)
  • Burger King (2.8 miles)
  • McDonald's (2.8 miles)
  • Cook Out (2.8 miles)
  • Chick-Fil-A (3.1 miles)

Parks

  • Holly Oak Park (3.2 miles)
  • Patriots Park (12.1 miles)
  • Cowpens National Battlefield Visitors Center (20.2 miles)

Places of Worship

  • Cornerstone Baptist Church (9.1 miles)
  • Encounter Church (15.9 miles)
  • Southern Baptist Convention (16.9 miles)
  • Providence Baptist Church (16.9 miles)
  • Riverview Baptist Church (17.4 miles)
  • Fairview Baptist Church (17.6 miles)
  • Broad River Baptist Association (18.5 miles)

Physicians

  • Boiling Springs Childrens Clinic (9.1 miles)
  • Steen & Associates (11 miles)
  • Carolina Pediatric Associates (16.5 miles)
  • Dr's Office (16.6 miles)
  • Novant Health Gaffney Medical Center Emergency Department (16.7 miles)
  • Gaffney Pharmaceutical Research (16.8 miles)
  • Internal Medicine Associates of Gaffney (16.8 miles)

Hospitals

  • Mary Black Health System-Gaffney (16.7 miles)
  • Ucmc Icu (16.7 miles)
  • Upstate Carolina Medical Center (16.7 miles)
  • Cherokee County Mealsonwheels (18.2 miles)

Pharmacies

  • Royce Associate (17.4 miles)
  • Walgreens (17.8 miles)
  • Buford Street Drug Store (18.2 miles)
  • Peoples Pharmacy (22.6 miles)
  • CVS Pharmacy (23.2 miles)

Cafes

  • Starbucks (19 miles)
  • Starbucks (20.1 miles)

Theaters

  • The Big E Gaffney (19.2 miles)

Frequently Asked Questions

Where is Cleveland Pines?
What photos are available for Cleveland Pines in Shelby, North Carolina?

Nearby Communities

  • Century Care For Shelby

    Century Care For Shelby

    Shelby, NC

    2.7 from 15 reviews
    $2,500 to $3,250 / month

    pro Affordable pricing relative to local averages; specialized diabetic care; pet-friendly with on-site activities.

  • Peak Resources - Shelby

    Peak Resources - Shelby

    Shelby, NC

    3.1 from 14 reviews
     

    pro Caring, stable staff with on-site rehabilitation and personalized dining.

  • Cleveland House

    Cleveland House

    Shelby, NC

    2.6 from 23 reviews
    $2,400 to $2,600 / month

    pro Warm staff, clean facilities, and engaging activities.

  • Crystal Springs Estates

    Crystal Springs Estates

    Shelby, NC

    5 from 1 review
     

    pro Personalized care with active social programs.

  • White Oak Manor - Shelby

    White Oak Manor - Shelby

    Shelby, NC

    3.1 from 31 reviews
     

    pro Clean, welcoming environment with excellent staff.

  • Leans' 3 Family Care Home

    Leans' 3 Family Care Home

    Shelby, NC

    5 from 5 reviews
     

    pro Small, homelike setting with personalized care and comprehensive services.

  • Shelby Manor

    Shelby Manor

    Shelby, NC

    3.7 from 13 reviews
    $2,425 to $3,000 / month

    pro Attentive staff, clean environment, and engaging activities.

  • Somerset Court of Cherryville

    Somerset Court of Cherryville

    Cherryville, NC

    4.2 from 38 reviews
    $2,500 / month

    pro Attentive care and clean facility with a private-room option during Medicaid transition.

  • Carolina Care Health And Rehabilitation

    Carolina Care Health And Rehabilitation

    Cherryville, NC

    4.1 from 53 reviews
     

    pro Extensive amenities and 24/7 supervision with nursing support, medication management, transportation, and wellness programs.

Related Resources

  • does medicare cover hospiceComprehensive Guide to Medicare Coverage for Hospice Care

    Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.

  • caregiver burnoutCaring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout

    Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.

  • caregiver burnoutCaregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being

    Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.