Cleveland Pines
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1404 North Lafayette Street, Shelby, NC 28150
For more information about senior living options: (844) 490-3973
The staff across all departments are described as the best in the world. The Cleveland Pines staff are praised for their care and dedication toward residents. The facility is considered the best in Cleveland County. The atmosphere at the facility is nice and the environment is friendly. The staff are wonderful, very friendly, and professional. Nurses are available to help patients. The cooks provide great food. The janitors keep everything clean.
The reviewer described the rehabilitation center as the biggest joke they had encountered. The staff were described as totally incompetent, rude, mean, and uncaring. The reviewer said the facility should be investigated by the state. The review noted the center was very short-staffed, affecting care. The food was described as hit or miss. The reviewer hated their first day.Cleveland Pines Rehabilitation Center inspires a wide range of opinions, with some reviewers expressing intense dissatisfaction and others praising the facility as a standout in the region. One of the first voices you'll encounter in these notes is a stark indictment: "Got to be the biggest joke of a rehabilitation center I have ever encountered. Staff totally incompetent-rude-mean-uncaring. Should be investigated by the state." That single raw assessment sets the tone for the stark contrasts that appear throughout the rest of the comments, reminding readers that experiences inside the walls of this center can vary dramatically from one person to another.
By contrast, a large cluster of reviews paints a very different portrait. Several posters describe Cleveland Pines as "Best People in the world" across the spectrum of staff, from social services and administration to nurses, CNAs, therapy technicians, cooks, and even the janitors. The recurring message is that the folks working there are dedicated, responsive, and caring. One writer thanks the staff for being "very responsive to all of my family questions and concerns related to my grandfather," while another simply proclaims the staff to be "fantastic" and "very professional." The tone across these remarks is affectionate and appreciative, with many commenting that the facility feels like a community where people are genuinely looked after.
Interwoven with the praise for staff is a consistent nod to the atmosphere and environment. Reviewers frequently mention a "nice atmosphere," a "nice looking" facility, and a clean, well-kept living environment. Several notes emphasize a sense of pride in the physical space, with phrases like "nice remodel" and "clean living arrangements." In many of these positive accounts, the physical setting and the demeanor of the people who work there combine to leave families feeling confident in the care being provided, even if not every day is perfect.
Short-staffing emerges as a nuanced thread across multiple comments. While many reviewers praise the staff, there is an acknowledgement that staffing levels sometimes affect the experience. Statements like "they were very short staffed so 4 stars was the most I could possibly give" and "Very nice environment and friendly staff! Clean living arrangements!" suggest that the impact of being understaffed is real, tempered by recognition that the remaining team members often strive to maintain a high standard of care. One account notes, "The staff was wonderful even though they always seemed short staff," which captures the tension between admiration for the people and frustration with systemic constraints.
Experiences related to care and therapy reveal a blend of highs and lows, but with many positive notes about direct care providers. A recurring sentiment is appreciation for the therapy team: "I loved the therapists, nurses and some CNAs," and "I was there for a month for physical therapy. I would have given 5 stars but they were very short staffed, so 4 was the most I could possibly give." There are candid reflections about the day-to-day process - initial discomfort being part of the journey, yet improvement over time as the patient learns to adjust and engage with the care plan. Even where the stay is framed as challenging, the outcome often includes gratitude for progress and the relationships formed during treatment.
Several reviewers surface a more pragmatic view of the center's capabilities. Some call it "OK," "Nice place to go," or simply "Good place," while others share that it is a solid option within Cleveland County and beyond. The phrase "Best facility in Cleveland County" recurs, signaling pride in the local standing of Cleveland Pines among the community of elder care and rehabilitation services. There are also personal touches in the comments - mentions of spending time with loved ones, and even a note of thanks to an individual named Boots Osborne - highlighting that for many families this place is more than just a facility; it's a setting where relationships matter and memories can be made.
Taken together, the collection of impressions reveals a complex portrait: Cleveland Pines appears to be a place with strong, devoted staff and a welcoming environment that many families value highly. The most glowing reviews celebrate the dedication of social services, administration, clinical staff, therapy teams, and support personnel as a whole. Yet the more critical voices remind readers that real-world constraints - like staffing shortages - can negatively color the experience, sometimes leading to days when care feels less immediate or personal than hoped. The facility's strengths - professionalism, care, and a pleasant atmosphere - are consistently highlighted, while the challenges - short-staffing and the variability in daily experiences - offer a counterpoint that cannot be ignored.
In the end, what emerges is a picture of a rehabilitative center that can be exceptional for many families and patients, driven by a caring, capable staff and a pleasant environment, while also facing systemic pressures that can temper satisfaction on any given day. The strongest takeaway is that Cleveland Pines tends to evoke trust and appreciation from those who experience it positively, yet it is not immune to critique and concern. The range of voices - from impassioned praise to pointed criticism - underscores a nuanced reality: the quality of care here often feels intensely personal, shaped by the people present, the day, and the specific needs of each resident.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cleveland Pines in Shelby, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing comfortable and convenient living spaces, Cleveland Pines provides fully furnished apartments with private bathrooms and kitchenettes. Residents can enjoy the beauty salon for haircuts and styling, as well as the gaming room and small library for entertainment and relaxation. The community also offers various transportation options, including community-operated transportation and transportation arrangements for non-medical purposes.
In terms of care services, Cleveland Pines ensures that residents receive the assistance they need at all times. With 24-hour supervision and a 24-hour call system, residents can feel safe knowing that help is always available. The community provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated, including diabetes diets and other specific dietary needs.
Cleveland Pines also focuses on promoting mental wellness through its mental wellness program. Additionally, residents can enjoy regular fitness programs to stay active and maintain their physical health. Planned day trips and resident-run activities are organized regularly to keep residents engaged socially. Scheduled daily activities provide further opportunities for socialization and enjoyment within the community.
For dining options, Cleveland Pines offers restaurant-style dining with special dietary restrictions taken into consideration. Meal preparation and service are provided to ensure that residents receive delicious and nutritious meals.
Located conveniently in Shelby, NC, Cleveland Pines benefits from having parks nearby for outdoor recreation opportunities. In addition, there are eight restaurants located close by for additional dining options.
Overall, Cleveland Pines provides a supportive environment where individuals can receive personalized care while enjoying various amenities and engaging in a vibrant community life.
Cleveland Pines is located at 1404 North Lafayette Street, Shelby, NC 28150 in Rutherford County, North Carolina
Cleveland Pines on seniors.fyi includes 4 photos including images showing outdoor, lighting, interior, plant, decor, dining, deck, and more.
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