Rocky Mount Rehabilitation Center
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160 South Winstead Avenue, Rocky Mount, NC 27804
For more information about senior living options: (844) 490-3973
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They were very impressed with the care their mother-in-law received while recovering from a nasty fall. The therapists and nursing aides were described as very sweet. The long-term staff were wonderful, treating their sister with respect and care, and they appreciated regular updates when anything arose. The physical therapists were very professional and patient. The facility was described as the most pleasant stay for their mom, with nurses and therapists doing a good job, and Rocky Mount Rehab was highly recommended to others.
The facility is described as unprofessional, uncaring, and disrespectful from leadership down to frontline staff. Residents developed pressure ulcers due to failure to reposition them, leading to hospitalizations for blood clots. The facility allegedly lied about the physical therapy provided while charging insurance. Hands developed fungal infections because splints were left on without cleaning or changing. A resident was kept on a feeding tube for almost two years without a second swallow evaluation. Residents were found soaked, dirty, with foul odors, and not properly bathed. A resident was dropped from bed by an aide, with staff claiming the resident threw themselves out. Medications were administered without guardian approval, and seizure meds were at dangerously low levels. Staff documentation allegedly signed off on care that was never provided. Call lights were ignored, hygiene was neglected, and safety measures like bed rails were inconsistently used.A chorus of reviews portrays Rocky Mount Rehabilitation Center in North Carolina as a facility where families and advocates have faced a wide spectrum of experiences, most of them painful and alarming. On one end, a father's family describes years of neglect and a cascade of avoidable complications that culminated in repeated hospital visits and a loss of dignity. On the other hand, a handful of commenters report moments of kindness and capable therapy, suggesting that care can vary dramatically by time, staff, and unit. Taken together, the comments convey deep frustration with perceived lapses in safety, hygiene, and medical oversight, along with a call for accountability from licensing boards and oversight agencies.
Several reviewers give an account of serious, sometimes life-threatening consequences tied to what they view as neglect. A family member says their father developed pressure wounds and later blood clots in the legs because staff failed to turn him regularly, necessitating hospital trips and invasive procedures. They allege that devices were placed in both legs as a result. They also accuse the facility of misrepresenting the physical therapy provided to their father while continuing to bill his insurance for those services. In addition, concerns are raised about fungal growth on the patient's hands - attributed to splints that were not cleaned or rotated properly - and about a prolonged dependence on a feeding tube because the patient did not receive a second swallow evaluation. In one account, a patient who could not move independently was reportedly dropped from their bed during a rotation attempt, a claim that would represent a grave safety failure if true. The same review notes multiple hospitalizations for neglect, seizures not adequately treated, and seizures meds found to be in dangerously low supply after hospital tests, with medications allegedly given without guardian consent.
Medical oversight and consent emerge as another point of contention. Reviewers describe medication orders being ignored or not administered in a timely fashion, leading to dangerous fluctuations in seizure control. They also claim that some medications were administered without first contacting the patient's guardian for approval. The impression left, in several of these accounts, is that medical and administrative processes were either poorly coordinated or misused, with families feeling sidelined when important medical decisions were made. The implied consequence of these failures, according to the reviewers, is repeated ER visits and avoidable hospitalizations, underscoring a perception that patient safety was not the facility's highest priority.
Hygiene, dignity, and day-to-day care are cited repeatedly as problem areas. Several reviews describe residents who were left dirty or soaked, with rooms and linens lacking timely attention. One account specifically mentions a known fall risk who was not provided with bed rails and who reportedly was not assisted with showers or bathing for days, leading to a sense that basic hygiene and personal care were not being prioritized. The same experiences include observations about unclean surroundings, odors, and a broader sense that the facility resembled a neglected environment more than a healing space. In some testimonies, staff are described as rude, inattentive, and dismissive, with call bells ignored and residents left to fend for themselves for extended periods.
Beyond individual experiences, there are claims about broader systemic issues. Some reviewers allege that staff were signing off on care that was never provided, suggesting documentation fraud or at least a troubling disconnect between what staff claim to do and what residents actually receive. They also point to what they view as a permissive culture that prioritized billing and administrative tasks over hands-on patient care. The seriousness of these allegations is underscored by references to investigations or oversight mechanisms - the North Carolina Department of Health and Human Services, the North Carolina nursing board, and Adult Protective Services - being blamed or called upon to intervene when families felt the facility refused to be held accountable.
Within this mosaic of experiences, there are also voices that speak positively about Rocky Mount Rehab. A number of reviewers describe good interactions with staff on the long-term side, praise the nurses, aides, and therapists, and report moments of competence and compassion. Some families say their loved ones received respectful care, that therapists were professional and patient, and that staff demonstrated kindness in specific circumstances. A few comments mention that the building itself might benefit from upgrades, but that the people delivering care made a meaningful difference. In a few instances, reviewers credit the facility with supporting recovery after a fall or injury, and they express appreciation for therapy teams or the attention of certain nurses.
What emerges most clearly is a facility where experiences are not uniform. The same environment is described by some as a place where care is deeply lacking, flagged by neglect, poor sanitation, and unsafe conditions; by others as a setting where capable therapists, attentive aides, and respectful nurses help residents regain function and dignity. The discrepancy across reports invites questions about staffing patterns, shift differences, and unit-specific practices, as well as about the mechanisms families should use to advocate for their loved ones. It also highlights the importance of transparent communication, rigorous oversight, and consistent adherence to clinical standards in long-term care.
For families and guardians considering Rocky Mount Rehabilitation Center, the collected accounts underscore the high stakes of choosing a facility: the potential for meaningful rehabilitation and compassionate care, but also the risk of neglect, mismanagement, and unsafe conditions. The reviews stress the value of being vigilant, asking direct questions about daily routines, medication administration, wound care, feeding evaluations, and the use of safety measures such as bed rails. They also point to the necessity of timely reporting to and engagement with licensing boards and health authorities when concerns arise, as well as the importance of having a proactive advocate to participate in medical decisions and to review care plans. In short, the experiences described here reflect a landscape of both hope and alarm, urging prospective families to conduct thorough due diligence and to demand the highest standards of care and accountability.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rocky Mount Rehabilitation Center in Rocky Mount, NC is a luxurious assisted living community that provides top-notch care services and a wide range of amenities to ensure the comfort and well-being of its residents. Our community is designed to promote independence, social interaction, and an active lifestyle.
Residents at our center can take advantage of various amenities including a beauty salon for their grooming needs, access to cable or satellite TV in their rooms for entertainment, community operated transportation for convenient travel within the area, a computer center for staying connected with loved ones or pursuing personal interests online, and a fully furnished living space that offers both comfort and convenience.
For recreational activities and relaxation, we offer a gaming room where residents can engage in friendly competition with fellow residents, a garden where they can relax amidst nature's beauty, and a small library for those who enjoy reading. Additionally, our fitness room provides equipment and programs tailored towards maintaining physical health.
Our dining options are exceptional, with restaurant-style dining providing delicious meals prepared by our skilled culinary team. We also cater to special dietary restrictions to ensure that each resident's nutritional needs are met.
At Rocky Mount Rehabilitation Center, we prioritize the well-being of our residents. Our care services include 24-hour call system to provide immediate assistance when needed, 24-hour supervision ensuring round-the-clock support and security for all residents. Our dedicated staff provide assistance with daily activities such as bathing and dressing as well as transfers when necessary. We also offer diabetes diet management and medication management services to those who require them.
Mental wellness is equally important to us; therefore, we have implemented a mental wellness program curated by professionals to address the cognitive needs of our residents.
Transportation arrangements are available not only for non-medical purposes but also specifically catered towards doctors' appointments so that our residents never miss any necessary medical attention.
To ensure that our residents feel at ease during their stay with us, we offer move-in coordination services to assist them in settling into their new home seamlessly. Housekeeping services are also provided to maintain a clean and comfortable living environment.
For connectivity purposes, we offer Wi-Fi/high-speed internet throughout the community, and telephone access for staying connected with loved ones.
Rocky Mount Rehabilitation Center also fosters an active and engaging lifestyle for our residents through various activities. Our concierge services are available to assist with any requests or inquiries, and fitness programs are offered to promote a healthy lifestyle. Planned day trips allow residents to explore the scenic beauty of the area, while resident-run activities encourage social interaction among peers. Additionally, scheduled daily activities ensure that there is always something exciting or fulfilling for residents to participate in.
At Rocky Mount Rehabilitation Center, we strive to provide a nurturing and supportive environment where each resident can thrive physically, mentally, and emotionally. Come join our community where you can enjoy a worry-free lifestyle surrounded by compassionate staff who prioritize your comfort and happiness.
Rocky Mount Rehabilitation Center is located at 160 South Winstead Avenue, Rocky Mount, NC 27804 in Nash County, North Carolina
Rocky Mount Rehabilitation Center on seniors.fyi includes 3 photos including images showing building, grass, trees, landscaping, pathway, wheelchair, outdoor, nurse, and more.
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