Hunter Hill Assisted Living
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891 Noell Lane, Rocky Mount, NC 27804
For more information about senior living options: (844) 490-3973
The staff are friendly and helpful. The facility is always clean. Residents appeared to be enjoying themselves and having a good time. The administration is supportive, efficient, and considerate. Staff interactions with residents are professional and respectful. Caregivers seem to care for and respect residents. The facility has undergone renovations, including a rebuilt front entrance and remodeled rooms and dining areas. The staff are professional and clean. The place was remodeled and the rooms are good. Residents are happy and comfortable.
There was a lack of communication and no follow-up after requesting a tour. The director has no respect for residents or their families. The director is unprofessional and disrespectful. The director shows no compassion for the residents and lacks understanding of what they are going through. The facility is cramped and not enough room for 60 residents. The staff are mean to the residents and do not help them promptly. The facility has a bad odor due to inadequate cleaning. Families visiting feel angry about the care their loved ones are receiving. The rooms are filthy, beds are not made, and residents sit or lie in bed all day; some residents have bed sores. The food is bland and could be improved.Across the collection of impressions shared about Hunter Hill and Hunter Hills Senior Village, a wide spectrum of experiences emerges. Some visitors praise the core virtues of care and cleanliness, while others alarmingly highlight administrative gaps, staffing concerns, and even accusations of neglect. Taken together, the comments sketch a picture of facilities that can feel welcoming and well-kept on one hand, and deeply troubling on another, depending on who is sharing the story and when.
One frequent point of frustration centers on communication and the tour process. A prospective family member recounts calling in to schedule a tour for a loved one, only to be left waiting with no follow-up. The sequence repeats: the person checks in, is told a call will come back, and then hears nothing. The disappointment is palpable, leading to the decision to look elsewhere. The tone is clear: for families trying to make a difficult choice, timely and reliable follow-up is a basic expectation that was not met in this account.
On a brighter note, several reviewers emphasize positive, tangible interactions during visits. They describe friendly and helpful staff, consistent cleanliness, and a sense that residents are engaged in activities and enjoying themselves. In these voices, the atmosphere feels welcoming, with staff who seem attentive and a facility that maintains a neat, orderly environment. Such observations provide reassurance about daily life inside the communities when contact is reliable and routines are well-maintained.
There are also more measured endorsements. One reviewer recounts admitting a mother in October 2017 and finding care that is steady and reassuring. The resident appears happy and comfortable, with administration described as supportive, efficient, and considerate. The interactions between staff and the person receiving care are characterized as professional and respectful, and ongoing cleanliness is noted as a consistent standard. While not flawless, this account offers a portrait of a facility where core caregiving duties are performed competently.
Conversely, other accounts draw a stark contrast between the caregiving team and the facility's leadership. A reviewer lauds the caregivers as genuinely caring and respectful to residents, but singles out the director as lacking respect for both residents and their families. Descriptions include remarks about an inflexible, "my way or no way" leadership style, a tendency toward unprofessionalism, and a sense of cold, distant management. In these voices, the caregivers carry the day, but the director's demeanor and approach to governance cast a shadow over the overall experience.
Another reviewer marks a striking renovation turnaround as evidence of progress. This account highlights a transformed front entrance, remodeled rooms and dining spaces, and staff who are described as professional and clean. The impression is that improvements are tangible and visible, and that the facility now operates with a level of competence and polish that previously may have been lacking. The resident care director is mentioned in a way that suggests competence and reliability, reinforcing the sense that leadership can matter a great deal when paired with strong frontline staff.
Family members with a different perspective speak favorably about the smaller scale of a particular Hunter Hills Senior Village location. The small size is praised for keeping things manageable, with friendly staff who respond to questions and meet needs promptly. Even amid remodeling and room upgrades, the sense remains that residents are cared for in a calmer, more intimate setting. Some room for improvement surfaces, particularly regarding food quality, but the overall tone remains positive, underscoring a belief that the smaller environment can be an asset for some residents.
Yet not all reviews align with the more optimistic notes. A strongly negative voice describes a Rocky Mount facility that is portrayed as cramped, crowded, and under-resourced for 60 residents. The report accuses staff of being mean or slow to respond, cites persistent unpleasant odors, and paints a picture of neglected cleanliness - resident clothing appearing dirty or smelly, rooms not being properly tended, beds left unmade, and even bedsores indicating long periods of insufficient movement or care. According to this account, the facility is not fit for warming seniors, suggesting a level of neglect that would alarm any family seeking a safe, comfortable home for a loved one.
Taken together, these reviews reveal a landscape of uneven experiences. Some families find clean environments, engaged residents, supportive administration, and a staff core they trust. Others encounter communication gaps, leadership concerns, and, in at least one strongly negative report, indicators of neglect. The common thread is that care quality and day-to-day life seem highly contingent on interpersonal dynamics - from how tours are conducted and followed up to how leadership and frontline staff interact with residents and families.
If you are evaluating these communities, a careful, multi-faceted approach would be prudent. Look beyond facility aesthetics and marketing language to ask direct questions about communication protocols, tour follow-up processes, staff-to-resident ratios, and the specific roles of leadership in daily care. Request to speak with multiple staff members, including the person responsible for tours and a few frontline caregivers, and, if possible, arrange a sit-down with a current resident or family member who can share an unfiltered perspective. The mix of reviews here suggests that the right fit depends on what you value most - personal reassurance from responsive leadership, the daily warmth and attentiveness of caregivers, or the stability that comes with a smaller, more intimate setting - and that visiting in person remains the best way to gauge which environment will feel like home for your loved one.
64 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hunter Hill Assisted Living in Rocky Mount, NC offers a vibrant and comfortable environment for seniors seeking support with their daily living activities. Our community is designed to provide residents with a range of amenities and care services to enhance their overall well-being.
Within our community, residents have access to a beauty salon, where they can pamper themselves and maintain their personal appearance. They can enjoy cable or satellite TV in the comfort of their own private rooms or spend time socializing in the common areas. We also offer community-operated transportation for outings and appointments, ensuring that residents can stay connected with the larger community.
For those who enjoy technology, our computer center provides an opportunity to browse the internet or engage in online activities. Our dining room offers restaurant-style dining experiences, serving delicious meals that cater to special dietary restrictions. Residents can also take advantage of our fully furnished accommodations, allowing them to seamlessly transition into their new home.
To promote physical fitness and wellness, we provide a fitness room and outdoor space where residents can engage in exercise programs or simply relax in nature. Our gaming room offers entertainment options for those looking for some friendly competition, while our small library provides a quiet space for reading and reflection.
At Hunter Hill Assisted Living, we understand the importance of maintaining good mental health. That's why we offer a mental wellness program that focuses on promoting emotional well-being through various therapeutic activities.
Our care services are designed to ensure that residents feel safe and supported at all times. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing and dressing is readily available. We also provide medication management services to ensure proper administration and adherence.
Transportation arrangements for non-medical purposes as well as doctor's appointments are made easy for residents who may need assistance getting around. Additionally, move-in coordination is provided to help ease the transition into our community.
Our dedicated staff members take care of housekeeping services so that residents can enjoy a clean and tidy living environment. A wellness center is available to address any health concerns, and high-speed internet is accessible throughout the community for residents who wish to stay connected with loved ones.
We believe in fostering a sense of community and offer a range of activities for residents to participate in. From concierge services to help plan day trips, to resident-run activities and scheduled daily events, there is always something to look forward to at Hunter Hill Assisted Living.
Come join our welcoming community where seniors are provided with the care and support they need while enjoying an enriching and fulfilling lifestyle.
Hunter Hill Assisted Living is located at 891 Noell Lane, Rocky Mount, NC 27804 in Nash County, North Carolina
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