Hunter Hills Nursing And Rehabilitation Center

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Hunter Hills Nursing And Rehabilitation Center

7369 Hunter Hill Road, Rocky Mount, NC 27804

For more information about senior living options: (844) 490-3973

1 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The patient’s daughter was proactive and attentive, ensuring her loved one received care when needed.
  • pro There is potential for improvement in the facility, as highlighted by the patient's experiences.
  • pro The individual showed resilience and determination by attempting to walk and engage with physical therapy despite challenges.
  • pro The patient's ability to communicate their needs reflects strength and self-advocacy in a difficult situation.

Cons

  • pro The patients experienced rude behavior from both the nurses and the staff.
  • pro The food provided was described as awful and unappetizing.
  • pro Patients felt they were not treated with any respect whatsoever.
  • pro There were serious issues with physical therapy, including a lack of proper assessment and support.
  • pro A patient was left in their own feces for an extended period, highlighting neglect in care.
  • pro Staff displayed a lack of accountability by refusing to provide access to medical records.

Review

In recent reviews highlighting the experiences at a particular rehabilitation facility, several serious concerns have been raised regarding the quality of care, treatment by staff, and overall environment. The reviewer describes an unsettling experience that lasted for two weeks, during which they felt more like a patient in a punitive rehabilitation setting than someone receiving compassionate healthcare. This stark disappointment begins with the general demeanor of the nursing staff and other personnel, who are characterized as rude and unapproachable. Such interactions contribute to an already distressing situation for individuals in need of support and encouragement during their recovery.

A significant point of contention is the alleged lack of respect afforded to patients. The reviewer notes that throughout their stay, there was a pervasive atmosphere where simple human dignity seemed absent. Rather than being treated as individuals deserving of care and compassion, it appears that patients were often met with indifference or insensitivity from staff members. This sentiment raises alarming questions about how vulnerable individuals are perceived and treated within such facilities—a concern that resonates deeply with families considering placement for their loved ones.

The food served at the facility was another area of dissatisfaction highlighted by the reviewer. Describing it as "awful," they suggest that nutrition is not prioritized in this establishment. Food plays a crucial role in recovery, not only providing nourishment but also contributing to the emotional wellbeing of patients. A lackluster dining experience can exacerbate feelings of neglect and discontent, leaving patients further demoralized during an already challenging period.

Physical therapy—an integral part of many rehabilitation programs—was portrayed negatively in this account as well. The reviewer claims that their assigned therapy personnel failed to recognize them accurately when discussing progress made with mobility aids like walkers or parallel bars—a fundamental aspect needed for recovery assessment. This miscommunication raises concerns about professionalism and attentiveness among staff members tasked with aiding patients’ physical rehabilitation journeys.

Moreover, one particularly disturbing anecdote illustrates what could be described as gross negligence on behalf of the facility's caregivers: being left unattended in unsanitary conditions for an extended period. The reviewer recounts being left in their own feces for over three hours during their first nights at the place; this unnerving revelation paints a grim picture of patient care standards—and evokes strong emotions regarding compassion and accountability within healthcare settings. It wasn't until outside intervention from a family member that action was finally taken to address this issue.

Ultimately, based on this firsthand review, there is a dire warning against sending loved ones to this facility—suggesting potential long-term emotional harm alongside physical neglect rather than healing support. Prospective patients and their families are advised to exercise caution when considering placement options, emphasizing the importance of researching environments where they might receive adequate care befitting their circumstances—a critical element often overlooked until it's too late. As these concerns come to light through personal testimonials like this one, they highlight systemic issues within certain rehabilitation facilities that must be addressed urgently for patient safety and wellness moving forward.

Features

Housing

  • 141 resident community capacity 141 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Hunter Hills Nursing and Rehabilitation Center in Rocky Mount, NC is an exceptional assisted living community offering a wide range of amenities and care services to ensure the comfort, convenience, and well-being of its residents.

Our community boasts a variety of amenities designed to enhance the quality of life for our residents. With a beauty salon onsite, residents can enjoy regular pampering and grooming services. Our fully furnished apartments feature private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access. We provide community-operated transportation for convenient outings and doctor appointments. Residents can stay connected with loved ones through our computer center and telephone services. Our lush garden area offers a tranquil outdoor space for relaxation or socializing. The dining room provides restaurant-style dining with delicious meals prepared by our skilled chefs. For recreation and entertainment, we have a gaming room, small library, and daily planned activities.

At Hunter Hills Nursing and Rehabilitation Center, we prioritize the health and well-being of our residents through comprehensive care services. Our 24-hour call system ensures that assistance is readily accessible whenever needed. With 24-hour supervision, our dedicated staff members are always on hand to provide support with activities of daily living such as bathing, dressing, and transfers. We offer medication management to ensure proper administration of medications according to individual needs. Special dietary restrictions are catered to with diabetes diets available and meal preparation services provided.

We understand the importance of staying active physically and mentally as we age. Our fitness room offers exercise programs tailored to meet individual needs. Planned day trips provide opportunities for exploration beyond our community borders while resident-run activities promote engagement within our close-knit environment.

At Hunter Hills Nursing and Rehabilitation Center in Rocky Mount, NC, we strive to create an assisted living community where residents can feel at home while receiving the care they need. With thoughtful amenities, quality care services, delicious dining options, engaging activities, and beautiful surroundings; we are dedicated to ensuring that each resident enjoys a comfortable, fulfilling, and enriching lifestyle.

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