Hunter Hills Nursing And Rehabilitation Center in Rocky Mount, NC

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Hunter Hills Nursing And Rehabilitation Center in Rocky Mount, NC

7369 Hunter Hill Road, Rocky Mount, NC 27804

For more information about senior living options: (844) 490-3973

1 from 1 review
Skilled Nursing Facility

Overall Review of Hunter Hills Nursing And Rehabilitation Center

Cons

  • pro The place was described as horrible and not suitable for loved ones.
  • pro The patient felt like they were in rehab for two weeks rather than receiving proper care.
  • pro The nurses and staff were rude and disrespectful.
  • pro The food was awful.
  • pro The physical therapy staff allegedly misidentified the patient and refused to show records.
  • pro The patient was left in their own feces for three and a half hours during the first two nights.

Review

Hunter Hills Nursing and Rehabilitation Center in Rocky Mount is best suited for families that must make a choice on a constrained budget and are prepared to provide close, ongoing oversight to protect basic safety and dignity. It is not a destination for those who demand consistently respectful interactions, transparent communication, and steady, accountable care. In practice, this facility functions as a last-resort option when no better alternatives are accessible, and a vigilant family remains the primary safeguard against lapses in treatment.

Those who should seriously consider alternatives are families prioritizing everyday humanity in care - courtesy from the nursing team, timely responsiveness to concerns, and clear, accessible records. Any resident with delicate needs for respectful communication, predictable routines, or dependable hygiene and supervision will likely fare better elsewhere. Individuals requiring specialized, compassionate support for complex medical conditions or cognitive challenges should seek environments with proven reputations for patient-centered care and strong oversight. In short, residents and families can expect meaningful improvements by looking beyond Hunter Hills to peers with stronger track records.

The limited positive attributes at Hunter Hills do exist, but they do not compensate for the dominant drawbacks. The facility appears to offer a functioning rehabilitation framework: some physical therapy resources and the basic capability to support mobility attempts, as evidenced by the presence of walkers and parallel bars during treatment. Yet these assets are overshadowed by the overall care climate. The most consequential failures are in how residents are treated on a daily basis - staff demeanor that can feel dismissive, food quality that undermines comfort and morale, and a culture that leaves residents uncertain about whether their needs will be acknowledged or acted upon. The mismatch between capability and care experience makes the rehabilitation label hard to justify in light of the interpersonal and operational gaps.

The core risks become vividly clear when focusing on daily life: respect and humanity appear to be uneven at best. Several concrete red flags emerge - improper handling of personal records, resistance to sharing medical information, and questions about accuracy in patient identification - each eroding trust and undermining safety. The most troubling anecdote - an extended delay in basic personal hygiene care - highlights a potential pattern of neglect that families simply cannot ignore. When staff communication is inconsistent and basic rights to information and privacy feel compromised, the entire care trajectory suffers, and recovery goals become harder to achieve. These are not mere discomforts; they are meaningful barriers to a dignified elder-care experience.

Decision-making becomes straightforward in light of these realities. Prospective residents should demand rigorous, on-site assessments focused on staff responsiveness, consistency in care plans, and the treatment of residents with courtesy and respect. Inquire about staff-to-resident ratios, turnover rates, and the facility's incident and complaint history. Request current menus, sample meal textures, and opportunities to observe meal service and resident interactions in real time. Seek transparent access to medical records, and ensure that any transfer plans or discharge protocols are clear and resident-centered. If any doubt persists after a thorough tour and frank conversations with leadership, consider expanding the search to other communities with stronger reputations for safety, dignity, and accountable care.

Ultimately, Hunter Hills should be approached with heightened caution. The single, explicit negative review indicates a level of care and respect that falls far short of what families should expect for a loved one in need of skilled nursing and rehabilitation. For most families, this equates to a clear recommendation to explore other options first, reserving Hunter Hills only for those rare cases where every alternative is deemed unattainable and an extensive family oversight plan is in place to monitor, intervene, and advocate at all times.

Features

Housing

  • 141 resident community capacity 141 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hunter Hills Nursing and Rehabilitation Center in Rocky Mount, NC is an exceptional assisted living community offering a wide range of amenities and care services to ensure the comfort, convenience, and well-being of its residents.

Our community boasts a variety of amenities designed to enhance the quality of life for our residents. With a beauty salon onsite, residents can enjoy regular pampering and grooming services. Our fully furnished apartments feature private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access. We provide community-operated transportation for convenient outings and doctor appointments. Residents can stay connected with loved ones through our computer center and telephone services. Our lush garden area offers a tranquil outdoor space for relaxation or socializing. The dining room provides restaurant-style dining with delicious meals prepared by our skilled chefs. For recreation and entertainment, we have a gaming room, small library, and daily planned activities.

At Hunter Hills Nursing and Rehabilitation Center, we prioritize the health and well-being of our residents through comprehensive care services. Our 24-hour call system ensures that assistance is readily accessible whenever needed. With 24-hour supervision, our dedicated staff members are always on hand to provide support with activities of daily living such as bathing, dressing, and transfers. We offer medication management to ensure proper administration of medications according to individual needs. Special dietary restrictions are catered to with diabetes diets available and meal preparation services provided.

We understand the importance of staying active physically and mentally as we age. Our fitness room offers exercise programs tailored to meet individual needs. Planned day trips provide opportunities for exploration beyond our community borders while resident-run activities promote engagement within our close-knit environment.

At Hunter Hills Nursing and Rehabilitation Center in Rocky Mount, NC, we strive to create an assisted living community where residents can feel at home while receiving the care they need. With thoughtful amenities, quality care services, delicious dining options, engaging activities, and beautiful surroundings; we are dedicated to ensuring that each resident enjoys a comfortable, fulfilling, and enriching lifestyle.

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