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South Village in Rocky Mount, NC

South Village is a nursing home community in Rocky Mount, NC.

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South Village in Rocky Mount, NC

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  • Interior

    A bright and inviting living room featuring modern furniture, elegant lighting, and decorative elements.

  • Decor

    A cozy living room with modern furnishings and a welcoming atmosphere.

  • Living Room

    A modern living room featuring a stylish coffee table, comfortable seating, and a television against a soothing green backdrop.

  • Building

    A beautifully designed entrance to a residential building, surrounded by landscaped gardens and clear skies.

  • Bedroom

    A view of a hospital patient room featuring a hospital bed and calming green walls.

  • Landscaping

    A welcoming sign for 'The Lodge' at Rocky Mount, highlighting health and rehabilitation services.

  • Artwork

    A vibrant game room featuring a foosball table and an air hockey table with blue walls.

  • Bathroom

    A modern bathroom featuring a walk-in tub, designed for accessibility and comfort.

  • Plant

    A cozy living room with modern decor, featuring a stylish couch, decorative plants, and a beautifully arranged bookshelf.

3322 Village Road, Rocky Mount, NC 27804

For more information about senior living options: (866) 208-4318

3.7 from 63 reviews
5 stars
39
4 stars
4
3 stars
0
2 stars
0
1 stars
20

Overall Review of South Village

common 30 reviews mention this

Staff care and responsiveness vary

Residents describe highly attentive nursing and also report serious moments of poor responsiveness.

Many residents and families praised staff for compassion, professionalism, and taking time to listen, including nurses and aides making sure medication is handled correctly and providing supportive therapy and daily help. Several other reviewers, however, describe neglect-related issues—such as long waits for help, call buttons that don’t bring timely assistance, and patients being left in need of care—sometimes with outcomes like bed sores or infections mentioned. Overall, the reviews point to a gap between the caregiving some families experienced and what other families reported during their stays.

common 10 reviews mention this

Cleanliness and upkeep stand out

Multiple families praised the facility’s cleanliness and kept, orderly rooms.

Several reviews specifically call out a clean, well-maintained building and rooms kept tidy, with some families saying housekeeping helped maintain comfort during the stay. Even some negative reviews acknowledge the appearance of the facility as “beautiful” while criticizing care, which still reinforces that the physical environment is noticed by visitors. Taken together, cleanliness shows up as a consistent point of agreement.

common 4 reviews mention this

Activities help residents stay engaged

Residents are kept busy with activities and social events.

Families mention that staff keep residents occupied with activities, and at least one review highlights a community party with staff participating. Other comments also describe scheduled daily activities and day-to-day engagement as part of the overall experience for long-term residents. This theme appears alongside praise of the facility’s day-to-day atmosphere.

caveat 8 reviews mention this

Care issues include delays and neglect

Some reviewers report call and care delays that led to serious patient outcomes.

A cluster of negative reviews describe call buttons or help requests taking a long time, with patients left waiting for basic assistance like bathroom help or diaper changes. Multiple accounts also mention neglect-linked outcomes such as bed sores, infections, and patients ending up back in the hospital. While other reviews are much more positive about nursing and medication handling, these complaints are strong enough to be a major caution for prospective families.

common 4 reviews mention this

Medication management is a mixed point

Reviews mention medication getting handled on time and also medication not being provided.

Some families say medication was managed correctly and on time, and praise nursing staff for ensuring proper care. Others report medication problems, describing situations where they said medication was not received and the facility didn’t respond in a way that prevented deterioration. Because both experiences show up in the reviews, medication handling appears as another area where performance may differ by situation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

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