South Village in Rocky Mount, NC
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3322 Village Road, Rocky Mount, NC 27804
For more information about senior living options: (844) 490-3973
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The staff are very good and the facility is excellent. The staff's professionalism leaves a strong positive impression on families. The facility is clean, well-maintained, and keeps residents engaged with activities. The Lodge's staff are dedicated, compassionate, and go above and beyond for families. The staff provide excellent service, with timely medications and attentive care. The facility is wonderful with amazing staff. The therapy and nursing teams are professional, kind, and attentive, ensuring residents feel comfortable and well cared for. The building is beautiful and the staff create a welcoming, family-like atmosphere. The staff are friendly, helpful, and consistently caring toward residents. The Lodge at Rocky Mount is highly recommended for short-term rehab or long-term care due to its dedicated staff and clean environment.
The staff are not good; they neglect residents and treat clients badly. The kitchen is not clean and the supervisor doesn't care. The call button doesn't work and help is slow to arrive. The facility caused bed sores and UTIs due to neglect. A male nurse had the worst attitude. The place is awful and the care is the worst despite looking nice. Not worth the high cost; not worth 8000 dollars for the care. The social worker is not professional and the administrative staff are rude. The director showed no concern that patients did not receive medications.South Village in Rocky Mount is best suited for families that prize a bright, well-kept setting with active programming and generally compassionate frontline care, particularly for those pursuing rehabilitation or long-term residence and who can expect attentive staff when available. The facility's cleanliness, welcoming atmosphere, and engaging activities create an appealing backdrop for daily life, and several reviewers highlight strong therapy services and friendly nurses and aides. When these elements align, residents often experience meaningful support, timely medication administration, and a sense of being cared for within a professional environment.
That said, this community may not be the right fit for families that require unwavering, consistently reliable care and instant response to needs. A number of reviews point to serious gaps in care and accountability, including incidents of neglect, uncomfortable delays in assistance, and hazardous health consequences such as infections and bed sores. Instances of missed meals, unresponsive call bells, and residents being left in distress or unsanitary conditions have been reported. For families who cannot closely supervise care or who cannot tolerate prolonged wait times or confrontational staff dynamics, alternatives merit serious consideration.
On balance, the strengths are real and meaningful. The Lodge at Rocky Mount often earns praise for its professional, compassionate staff when care is delivered, and the facility is repeatedly described as clean, well maintained, and visually appealing. Therapy departments receive particular acclaim, with residents making progress and families noting attentive, skilled clinicians. The dietary and activity programs are frequently singled out as positive, contributing to a livelier, more supportive daily rhythm and a sense of community that helps residents feel at home.
However, the negatives cannot be dismissed. Multiple families recount experiences where staff appeared overwhelmed or indifferent, with notable delays in help calls and insufficient supervision that allowed decline in health or hygiene. The most troubling stories involve residents who suffered adverse events or hospitalizations after a stay, suggesting that staffing levels, supervision, and accountability are not consistently sufficient. Administrative shortcomings - such as miscommunication, scheduling misfires, and disorganization - compound these care risks and undermine trust in the environment.
These pros and cons interact in a way that requires careful weighing. When staffing is stable and engaged, residents benefit from a warm atmosphere, strong clinical oversight, and a robust rehab ecosystem that can accelerate recovery and sustain well-being. Yet the very real reports of neglect, delayed response, and administrative gaps show that the same setting can become risky if oversight falters. Families should plan to verify staffing patterns, request direct points of contact, and insist on consistent caregivers for their loved one. Asking to meet the director of nursing, reviewing recent quality metrics, and clarifying how call-bell responsiveness is monitored can be decisive steps before committing.
In the end, South Village stands out as a facility that can deliver excellent, person-centered care in the right circumstances, with a reassuringly pleasant environment and capable therapy and nursing teams. It becomes a preferable choice for families who can secure reliable staffing and maintain active oversight, ensuring that the positives - cleanliness, activity options, and compassionate care - dominate the experience. For those who cannot tolerate variability, delays, or governance concerns, it is prudent to explore stronger safety cultures and more consistently staffed options elsewhere, including nearby communities or structured home-based care arrangements.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South Village is an assisted living community located in Rocky Mount, NC. This vibrant and welcoming community offers a wide range of amenities to enhance the comfort and convenience of its residents.
Residents can enjoy regular visits to the beauty salon to stay well-groomed and feel their best. They can also watch their favorite shows and movies on cable or satellite TV in the privacy of their own rooms. For those who prefer not to drive, community-operated transportation is available for various purposes, including shopping trips and social outings.
The computer center allows residents to stay connected with loved ones through email and social media, or pursue personal interests online. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs.
Fitness enthusiasts can benefit from the fitness room, which provides equipment for various exercises and activities to help maintain physical health. The gaming room offers opportunities for friendly competition and entertainment.
The outdoor space includes a beautiful garden where residents can take peaceful walks or simply relax amidst nature's beauty. Housekeeping services are provided, ensuring that residents enjoy clean and tidy living spaces at all times.
Each resident has access to a private bathroom for their convenience and privacy. A small library is available for those who love reading, providing a quiet space for relaxation or intellectual stimulation.
Telephone service is provided, allowing residents to easily connect with family and friends. Transportation arrangements are made for non-medical purposes as well as assisting residents with transportation to doctors' appointments.
The wellness center promotes overall well-being through various programs tailored to mental wellness and ensuring special dietary restrictions are met. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected online.
Care services include 24-hour call system for immediate assistance when needed, as well as 24-hour supervision for added safety and peace of mind. Staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management.
Special dietary restrictions are accommodated, ensuring that residents with specific nutritional needs are catered to. Meal preparation and service are provided by professional chefs who prioritize taste and nutrition.
A variety of activities are offered to keep residents engaged and entertained. Concierge services are available to assist with various requests. Fitness programs promote physical well-being, while planned day trips offer opportunities for exploration and socialization. Resident-run activities allow individuals to share their hobbies and talents, fostering a sense of community. Scheduled daily activities ensure there is always something interesting happening for residents to participate in.
In summary, South Village offers a comprehensive assisted living experience that prioritizes comfort, convenience, and personalized care for its residents.
South Village is located at 3322 Village Road, Rocky Mount, NC 27804 in Nash County, North Carolina
South Village on seniors.fyi includes 10 photos including images showing interior, living room, decor, artwork, landscaping, building, outdoor, parking, and more.
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Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age