Croatan Ridge Nursing And Rehabilitation Center in Newport, NC
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210 Foxhall Road, Newport, NC 28570
For more information about senior living options: (844) 490-3973
The care at Croatan Ridge was better than expected, with staff who were more than helpful and treated their loved one like family. The staff across the facility are amazing—from the Administrator to Nursing, Activities, Dietary, and Housekeeping—and were very friendly and did a great job. Residents are treated with dignity and respect in a clean environment. The facility is clean and welcoming, with private and semi-private rooms and thoughtful amenities. The staff were outstanding in helping with hospital discharge and hospice preparation, and the social worker was exceptionally helpful. The husband/family member received wonderful care: very clean, caring staff, and regular updates. The therapy staff are top in their field, contributing to overall high-quality care.
The facility is unbelievably unprofessional, severely understaffed, and disorganized, with phones that ring until they disconnect. Staff reportedly failed to respond to concerns about a patient’s pain medication, and a family member’s loved one died amid neglected care. It’s described as a death trap where belongings were lost on day one and a relative died soon after, with inadequate monitoring. Residents have been left in unsanitary conditions (in feces for over 10 hours), not fed, and nights with little to no attentive care in a depressing environment. The culture is toxic, with intimidation from management and CNAs who are overworked and underpaid, leading to poorer quality of care.Croatan Ridge Nursing and Rehabilitation Center is best suited for families seeking a warm, community-focused setting where frontline staff are perceived as genuinely caring and where robust therapy services can support recovery and daily independence. The reviews converge on a consistent narrative: residents often experience kindness, attentiveness, and a welcoming atmosphere, with therapy staff frequently described as skilled and motivating. Meals and activities are highlighted as strengths, and several families note that staff treat residents with dignity and respect. The facility is not a luxury destination; it’s an older building with shared rooms in many cases, but for families who value personal attention, regular routine, and a home-like feel, Croatan Ridge can feel like the right fit for rehabilitation or long-term care, provided expectations are aligned with what the operation can reliably deliver.
Those who should consider alternatives are families who cannot tolerate inconsistent communication, frequent staff shortages, or safety gaps. A recurring thread across the reviews is variability in responsiveness and staffing levels, with phone lines that ring unanswered, calls not returned, and routine tasks deferred when caregivers are stretched too thin. The most troubling accounts describe situations where faster, more thorough attention was needed, medication on time, timely turning and bathing, and proactive monitoring of residents at night. For families prioritizing a consistently proactive leadership culture, clear accountability, and fewer disruptions, it is prudent to explore other options that might offer steadier administrative oversight and more predictable staffing.
The strongest positives center on staff warmth and practical, hands-on care. Families repeatedly praise the compassion of nursing and aides, the presence of a capable therapy team, and the general cleanliness and organization of most days. The admissions process is described as attentive, with staff guidance that helps families navigate transitions, and the dining and activity programs provide social engagement that can lift a resident’s mood and day-to-day experience. When these elements are abundant and stable, residents can thrive despite the building’s age and occasional thriftier amenities. The strongest offset to cons occurs when a resident’s care plan is followed with consistent attention, and when the therapy team delivers measurable improvements in mobility, confidence, or pain management.
Yet the cons are not easily dismissed. A substantial portion of reviews recounts under-staffing and the resulting safety compromises: missed call lights, delayed assistance during transfers, and rushed responses that can leave residents temporarily unsupported. In the most alarming cases, concerns about medication timing, neglect of basic hygiene, and lapses in monitoring have led to hospitalizations or near misses. There are also reports of lost belongings, inconsistent housekeeping, and a sense that some managers tolerate substandard performance rather than enforcing accountability. A number of reviews describe a culture described as overworked and, at times, unreceptive to staff development, with residents bearing the consequences of systemic gaps rather than isolated mistakes. Taken together, the negatives point to a fundamental risk when staffing cannot be reliably sustained.
Balancing the observed strengths against the drawbacks yields a clear, conditional verdict. For families who can tour during multiple shifts, speak directly with the director of nursing, and insist on transparent, real-time communication, Croatan Ridge can deliver affectionate, competent care and meaningful rehab outcomes, provided there is a dependable staffing plan in place. In environments where turnover or fatigue appears chronic, and when day-to-day safety hinges on consistent caregiver availability, the drawbacks likely outweigh the benefits. The facility’s practical advantages, engaging activities, solid therapy, decent food, and a welcoming atmosphere, do not uniformly compensate for the operational fragility described by several families. The decision hinges on risk tolerance for staffing variability and the comfort level with monitoring and advocacy requirements.
For families moving forward with Croatan Ridge, here are concrete steps to reduce risk and set expectations. Schedule two or three visits at different times, including evenings and weekends, to gauge how staff respond under pressure and how quickly administration steps in when issues arise. Request direct access to the director of nursing or an on-call supervisor to discuss care planning, alarm response times, medication management, and night coverage. Ask for recent state survey results and the facility’s plan for addressing any cited deficiencies, and request to shadow a care shift to observe how aides, CNAs, and nurses collaborate. If possible, speak with current residents or family members about night routines, housekeeping reliability, and how quickly concerns are escalated. Finally, compare Croatan Ridge against other local options with stronger staffing consistency or more transparent accountability. The right choice will align with a family’s appetite for warmth and engagement, and their threshold for operational risk in a skilled-nursing environment.
64 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Craven County Regional (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Croatan Ridge Nursing And Rehabilitation Center is an assisted living community located in Newport, NC. Our facility provides a range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable stay.
Our amenities include a beauty salon where residents can pamper themselves, cable or satellite TV in each room for entertainment, and community-operated transportation for outings and appointments. We also have a computer center for those who want to stay connected, as well as a fitness room for staying active and maintaining physical health.
Each room is fully furnished and has private bathrooms for convenience and privacy. Our dining room offers restaurant-style dining with delicious meals prepared on-site to meet individual dietary needs. There is also a kitchenette available for those who prefer to prepare their own meals.
For recreation, we have a gaming room where residents can enjoy various games, as well as outdoor spaces such as gardens for relaxation and fresh air. We also have a small library filled with books for reading pleasure.
Our services cater to the needs of our residents, including 24-hour call systems and supervision to ensure their safety and security. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We offer diabetes diets and medication management to support the health needs of our residents.
Mental wellness is important to us, which is why we have a mental wellness program in place. We also accommodate special dietary restrictions.
Transportation arrangements are made both for non-medical purposes such as outings and social events, as well as medical appointments to ensure our residents can access necessary healthcare services.
At Croatan Ridge Nursing And Rehabilitation Center, we believe that staying active is vital to the wellbeing of our residents. That's why we provide concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep everyone engaged and fulfilled.
Whether it's enjoying the comforts of home or participating in various activities within the community, our assisted living facility offers a supportive and vibrant environment for older adults to thrive in.
Croatan Ridge Nursing And Rehabilitation Center is located at 210 Foxhall Road, Newport, NC 28570 in Carteret County, North Carolina
Croatan Ridge Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing exercise, exercise equipment, physical therapy, rehabilitation, healthcare, assistance, nursing home, wheelchair, and more.
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