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3.2 from 36 reviews
5 stars
16
4 stars
2
3 stars
3
2 stars
2
1 stars
13
Overall Review of Croatan Ridge Nursing And Rehabilitation Center
caveat15 reviews mention this
Staffing and call-light concerns
Several reviewers describe staffing gaps that affected day-to-day follow-through.
Some residents and families report low staffing and difficulty getting help, including unanswered phones and call lights not being addressed. There are also accounts of issues with monitoring and notifications after falls or medical needs, plus trouble reaching administrators after concerns were raised. On the other hand, multiple reviewers say staff were responsive and caring when they asked for help, and they felt kept up-to-date.
caveat11 reviews mention this
Cleanliness and housekeeping vary
Cleanliness is a mixed experience, with some rooms described as unclean or poorly maintained.
Several reviewers describe strong cleanliness problems, including odors, dirty rooms, and limited bathing or room cleaning. Others counter that the building feels clean and residents are kept in a clean environment, and some describe housekeeping as improved. A few comments also mention “cosmetic” shortcomings even when care felt solid.
common7 reviews mention this
Food quality and diet follow-through
Food is a frequent topic, ranging from strong praise to concerns about temperature and variety.
Some reviewers praise meals as good, including specific visitor comments and descriptions of choices that accommodate picky eaters. Others report food served cold, poor flavor, and trouble getting diets right, along with accounts of nutrition plans not being updated. A few reviews frame dining as only part of the experience, with overall care sometimes described as better or worse than the food.
caveat5 reviews mention this
Rooms and bathrooms are often shared
Room layout and shared bathrooms come up repeatedly in reviewers’ experiences.
Some families describe shared rooms and shared bathrooms, and a few note that room sizes felt tight for certain residents. Another reviewer mentions seeing both private and semi-private options during a tour. Overall, the room setup seems to be an area where expectations may differ across residents and situations.
common5 reviews mention this
Activities and therapy bring engagement
Reviews frequently mention activities and therapy as engaging parts of the stay.
Multiple reviewers mention ongoing activities during the day and describe therapy staff in positive terms. There are also comments about counseling or the broader support around therapy and rehabilitation. Even among mixed reviews, at least some families point to physical therapy as a bright spot compared with other concerns.
common14 reviews mention this
Staff warmth and caregiver support
Many reviewers describe staff as friendly, helpful, and respectful toward residents.
Across several reviews, families highlight caring professionals, staff who treat residents with dignity, and caregivers who help with day-to-day needs. Some also credit specific staff interactions as supportive and attentive, including staff who keep families informed. At the same time, other reviews describe unprofessional or neglectful experiences, so the tone is not consistent from reviewer to reviewer.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Croatan Ridge Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing nursing home, wheelchair, exercise, exercise equipment, physical therapy, rehabilitation, healthcare, assistance, and more.
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Croatan Ridge Nursing And Rehabilitation Center photos
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Exercise Equipment
Healthcare
Wheelchair
Nursing Home
Exercise Equipment and Exercise
Healthcare, Rehabilitation, Physical Therapy, and Assistance
Wheelchair
Nursing Home
Additional Photos
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64 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Craven County Regional (21 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Caring staff, engaging activities, and a clean, organized environment.
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