Carteret House in Newport, NC
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Carteret House is an assisted living and memory care community in Newport, NC.
Information last verified:
3020 Market Street, Newport, NC 28570
For more information about senior living options: (866) 208-4318
Carteret House offers competitive pricing for its residents, particularly when compared to broader averages in Carteret County and across North Carolina. For a semi-private room, the cost at Carteret House is $2,520 per month, significantly lower than both the county's average of $4,985 and the state average of $3,584. Similarly, the studio rooms at Carteret House are priced at $3,750, which is also more affordable than the county's average of $5,233 and North Carolina's average of $4,020. This positioning not only highlights Carteret House as an economically viable option but also underscores its commitment to providing quality care without compromising residents' financial stability.
| Floor plans | Carteret House | Carteret County | North Carolina |
|---|---|---|---|
| Semi-Private | $2,520 | $4,985 | $3,584 |
| Studio | $3,750 | $5,233 | $4,020 |
The administrator is very friendly and cares about her residents, and the quality of care from the staff is unmatched. The teams at Carteret House provide refreshing care, with standards set and follow-through that is outstanding. The staff were kind and the residents seemed well taken care of and happy. The facility was warm and welcoming, with friendly, caring staff and residents. Under Melissa Arnold's leadership, the facility is clean, fully staffed, and residents are respected and well cared for; staff were attentive, empathetic, respectful, and accommodating. Visitors noted agreeable surroundings, exceptional cleanliness and maintenance, and residents who appeared happy. The director was nice and informative, the facility clean, staff friendly, rooms spacious, activities plentiful, and the menu wonderful.
The facility consistently lets medications run out, leaving residents to suffer withdrawals. The RCC is described as unqualified and incompetent to communicate with doctors, families, or residents. Management is blamed for most problems, including medication issues and lack of communication to families, with high staff turnover; visitors are advised not to bring loved ones there. The care is described as wretched, with disrespect toward residents and families and charts not being followed. The environment is unsafe and unwelcoming, with a strong smell of smoke and a lack of welcoming amenities. There are serious safety concerns: medications stolen by trusted med techs, rooms searched, and multiple fires with alarms disabled. The facility has fallen into disarray and filth due to poor management.Carteret House in Newport, NC is best suited for seniors who want a warm, resident-focused environment with meaningful staff engagement and a capacity for excellent care when leadership is steady and attentive. The community tends to shine when administrators set clear standards and stay connected to daily care. Families report that, at its best, the care team works cohesively, residents are treated with respect, and hospice moments are handled with empathy and competence. For a loved one who benefits from personal attention, regular interaction with a proactive director, and a home-like setting, with ample activity and comfortable, well-appointed rooms, Carteret House can be a very strong fit.
Those who may want to consider alternatives include families prioritizing flawless medication safety and unflagged clinical oversight. Across reviews, there are repeated warnings about medication management and communication gaps, including instances of medications running out, orders not being followed, and information not reaching family members or physicians promptly. Several accounts describe staff turnover and perceived leadership problems that translate into inconsistent care. For residents with fragile health or complex med regimens, these potential gaps can be costly, making a facility with a proven, step-by-step medication process a safer choice.
The strongest defenses Carteret House offers lie in its proven moments of quality care and the hope of stable leadership. Positive reports highlight a friendly administrator who genuinely cares for residents, care that feels unmatched when performed well, and staff who function as a coherent team. Visibly clean spaces, well-maintained two-bedroom suites with shared living areas, and appealing menus and activities create a compelling living experience. Notably, when Melissa Arnold and her team have been at the helm, the facility has been described as clean, fully staffed, and respectful of residents, with hospice teams going above and beyond. These elements demonstrate what the community can deliver at its best.
However, the cons are persistent and not easily dismissed. Recurrent stories describe serious lapses in medication handling, with residents suffering or the perception of unsafety when meds are mishandled or left accessible. Communications failures, between staff, families, and doctors, appear frequently, including delays in status updates and unclear contact protocols. Reports of safety concerns, such as alarms being compromised or fires, alongside allegations of management directing changes without family notification, create a climate of mistrust for some families. The presence of these issues, especially when paired with high staff turnover, undermines confidence and raises red flags for anyone unable or unwilling to supervise every detail closely.
The key to Carteret House’s viability rests on leadership steadiness and disciplined operations. When management is strong and procedures are clear, the advantages, caring staff, resident warmth, tangible comfort, and a vibrant activity schedule, can outweigh the risks. Families that demand transparent medication management, reliable communication, and consistent staffing will find that monitoring these facets is essential. Prospective residents should seek current information about the present administrator, confirm the facility’s med-pass processes, request recent audit or regulatory results, and insist on a fixed, predictable point of contact for family updates. A proactive oversight plan can make the most of Carteret House’s strengths while guarding against its vulnerabilities.
In the end, Carteret House represents a practical, well-intentioned option for seniors who value a homey atmosphere and personal attention, provided the leadership is stable and the care team maintains rigorous medication safety and open communication. For families willing to engage actively, maintaining oversight, asking pointed questions, and demanding consistent adherence to doctors’ orders, this community can deliver meaningful, compassionate care that relieves a substantial caregiving burden. If the conditions above cannot be met, or if a stricter guarantee of med management and family communication is non-negotiable, alternative communities with documented, uninterrupted performance in those domains should be pursued.
64 resident community capacity
Studio apartments
Assisted Living
Memory Care
Activities off-site Activities on-site
Air-conditioning
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units Guasts at mealtime
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Spa TV room
Telephone Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Craven County Regional (22 miles away)
Community operated transportation Transportation & parking Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Guest meals Meals provided Special dietary restrictions Activities off-site Activities on-site
Art classes Arts and crafts
BBQs or picnics
Birthday parties
Brain fitness Community-sponsored activities
Concierge services
Day trips and outings Devotional activities offsite Devotional activities on-site
Educational speakers / life long learning Fitness programs
Games Gardening club
Karaoke
Live musical performances Planned day trips Religious services Resident-run activities Scheduled daily activities
Trivia games
Wii bowling
EnglishCarteret House in Newport, NC is an assisted living community that specializes in providing memory care services. Our dedicated staff and 24-hour call system ensure that residents receive round-the-clock supervision and assistance with activities of daily living. We offer a range of amenities to enhance the quality of life for our residents.
Our community features beautifully designed indoor and outdoor common areas where residents can socialize and participate in various activities. We provide fully furnished private units with air-conditioning, cable or satellite TV, and Wi-Fi/high-speed internet access. Our on-site beautician and beauty salon allow residents to conveniently maintain their personal grooming needs.
At Carteret House, we prioritize the physical well-being of our residents. Our fitness room and wellness center are equipped to promote regular exercise and mental wellness programs. We also offer wheelchair accessible showers and assistance with ambulatory care for those with mobility challenges.
Dining at Carteret House is a delightful experience as we provide restaurant-style meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure that all residents receive proper nutrition. Guest meals can be arranged for family visits.
Engaging activities are an integral part of life at Carteret House. Residents can participate in art classes, arts and crafts, brain fitness exercises, games such as Wii bowling and trivia games, live musical performances, planned day trips, religious services, and resident-run activities such as BBQs or picnics, gardening clubs, birthday parties, karaoke nights, and educational speakers / lifelong learning programs.
Transportation is provided for off-site devotional services as well as medical appointments. Additionally, our community-operated transportation service offers convenience for shopping or other outings.
Carteret House strives to create a comfortable and enjoyable environment where seniors can maintain their independence while receiving the appropriate level of support they need. We welcome you to visit us at Carteret House to see firsthand how we provide exceptional memory care services in a nurturing environment.
Carteret House offers competitive pricing for its residents, particularly when compared to broader averages in Carteret County and across North Carolina. For a semi-private room, the cost at Carteret House is $2,520 per month, significantly lower than both the county's average of $4,985 and the state average of $3,584. Similarly, the studio rooms at Carteret House are priced at $3,750, which is also more affordable than the county's average of $5,233 and North Carolina's average of $4,020. This positioning not only highlights Carteret House as an economically viable option but also underscores its commitment to providing quality care without compromising residents' financial stability.
Carteret House offers Studio apartments.
Carteret House is located at 3020 Market Street, Newport, NC 28570 in Carteret County, North Carolina
Carteret House's 24-hour supervision ensures that residents receive constant support and safety, which is crucial for individuals with dementia or Alzheimer's who may experience confusion or disorientation. The assistance offered with activities of daily living, such as bathing, dressing, and transfers, promotes dignity and independence while addressing the challenges these residents face in performing everyday tasks. Brain fitness activities are designed to stimulate cognitive function and enhance memory skills, fostering mental engagement. Furthermore, the provision of incontinence care helps maintain comfort and hygiene, while meal preparation and service ensure that nutritional needs are met, accommodating dietary restrictions. Medication management is critical for adhering to prescribed treatments, minimizing risks associated with missed doses or incorrect usage. Lastly, a dedicated mental wellness program supports emotional health through social interactions and therapeutic activities tailored to nurture positive mental states. Together, these features create a holistic approach to care that enhances the quality of life for residents dealing with memory impairment.
Carteret House on seniors.fyi includes 15 photos including images showing bedroom, interior, windows, trees, outdoor, bathroom, building, landscaping, and more.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Landscaping
Entrance
Outdoor
Bathroom
Television
Recreation Room
