Cherry Point Bay Nursing And Rehabilitation Center
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110 Mccotter Boulevard, Havelock, NC 28532
For more information about senior living options: (844) 490-3973
Lori and her staff delivered great rehab by getting the patient up and moving. The therapy department is very good at what they do. The activity director and staff warmly welcome visits and help make holidays special. The staff are attentive, competent, and pleasant, making Cherry Point Bay stand out as well staffed. The team works hard and treats residents with kindness and respect. The staff are super friendly and genuinely care about residents. The facility feels welcoming and safe, with staff who treat residents like family. The facility is hospitable, with friendly, responsive, and caring staff. Families appreciate the care and compassion shown by the staff and administration.
One reviewer reported that a resident was left on the floor with an arm trapped under a fall mattress for over 45 minutes before help arrived. They alleged that management pulled the resident's credit report without consent and pressured families to use a Medicaid provider, implying improper financial motives. The facility was described as run down and in need of attention inside and outside, with staff shortages making care difficult at times. There were several falls with only some reported. A leaking faucet, inedible-looking food, and lack of water were reported. The physical therapy was subpar, with no full-time speech therapist and no occupational therapy provided. A reviewer called the facility a joke and urged state investigation into its practices.Cherry Point Bay Skilled Nursing Facility elicits a broad range of experiences from families who have cared for loved ones there. Across the many accounts, some families describe moments of exceptional care, strong therapy services, and a welcoming, respectful atmosphere. Others recount distressing safety concerns, gaps in care, and what they perceived as neglect or mismanagement. Taken together, the reviews paint a picture of a facility with real strengths in rehabilitation and activity support, alongside serious caution flags about consistency, supervision, and communication.
Several reviewers highlight the rehabilitation and therapy components as standout positives. In one account, Lori and her team helped a husband regain mobility during a stay there for rehab, and six weeks later, after a stroke, the family hoped to return him to Cherry Point Bay for further therapy so he could eventually go home. A number of comments praise the therapy department specifically, with one reviewer noting that the therapy team performed exceptionally well and praising a particular therapist by name. Another review credits the activities director and therapy staff for creating a positive atmosphere, and describes a welcoming environment where the facility smells clean and where visitors feel supported. In sum, the therapy team is repeatedly identified as a high point, with multiple remarks that therapy care is thorough, capable, and patient-centered.
Beyond the therapy suite, many reviewers describe a generally caring and friendly staff who go out of their way to attend to residents. Several accounts use phrases like friendly, attentive, and genuinely caring, noting that staff interactions feel respectful and compassionate. Families express appreciation for staff who smile, engage residents, and treat them like family. A recurring compliment centers on the atmosphere the staff create: a positive, welcoming environment where residents and visitors feel safe and supported. The presence of a proactive activities director and additional engagement with families and community groups is also highlighted as a meaningful strength.
However, several reviews document deeply troubling experiences that contrast sharply with the positive ones. One family recounts a month-long cascade of concerns about a mother's care, including the first visit during which the resident was found on the floor with an arm trapped under a fall mattress, taken care of only after a very long delay. The accuser describes non-reporting of additional falls, allegations that a staff member lied about feeding the resident after a fall, and concerns about management practices, including an objection to using a Medicaid service and an assertion that the facility pulled the mother's credit report without consent. Water, food, and medication issues are described, alongside a sense that end-of-life care was not managed with appropriate urgency or respect. The account closes with the implication that, by the time hospice care arrived, care quality had deteriorated, and the family chose to bring their mother home too late to save her life. These harsh reflections underscore fears about safety, transparency, and the overall quality of custodial care.
Another strongly negative account focuses on a different resident's experience. A reviewer describes a frightening neglect scenario in which a father would have remained sitting in his own waste if not for a pop-in visit, noting that he was found on the floor and that he wore the same clothes the family had sent him, just a day after admission. The reviewer calls for state oversight and emphasizes that the facility appeared run down, with concerns about internal conditions and staffing. The tone is urgent and condemning, urging potential families to look elsewhere and to heed the warnings coming from these first-hand observations.
Yet even within the critiques, there is acknowledgment of the facility's existences of strong performers and best-case scenarios. One reviewer points out that the therapy department is excellent, while another emphasizes that the overall environment can be hospitable and supportive, especially when end-of-life discussions are approached with sensitivity. A review praising the grandmother's experience notes that the staff went above and beyond in terms of comfort and attentiveness, and another mentions a staff member who braided a resident's hair as an example of the small, thoughtful acts that characterize many day-to-day interactions.
Small but meaningful positive notes pepper several reviews: the facility's care for visitors and families, the professionalism of individual staff members, and the ability of certain team members to accommodate special requests - such as late meals or specific dietary considerations - these gestures reinforce a sense of individualized attention that many families value. The presence of the Activities Director Madison and the energy she brings is singled out as a bright spot by more than one family, illustrating how leadership and morale at the front-line level can shape perceptions of an entire facility.
In the end, Cherry Point Bay emerges as a facility that can offer meaningful, high-quality rehabilitation and a warm, supportive environment in many circumstances, particularly around therapy and daily interactions with residents. At the same time, the compiled reviews raise substantial concerns about safety, reporting, and consistency of care in other situations, including reported falls, delays in assistance, questions about staff communications, and issues around oversight and governance. Prospective families will want to weigh these experiences carefully: visit the facility, speak with current residents and their families, review inspection reports, and ask direct questions about staffing levels, fall prevention, therapy availability, and the facility's approach to end-of-life care and consent-based administrative processes. For some, Cherry Point Bay represents a home-like setting with caring people and strong therapeutic support; for others, it signals red flags that warrant careful scrutiny and perhaps looking at alternatives.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Craven County Regional (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cherry Point Bay Nursing And Rehabilitation Center is an assisted living community located in Havelock, NC. This community offers a range of amenities and care services to meet the needs of its residents.
Some of the amenities provided at Cherry Point Bay include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, a gaming room, garden space, housekeeping services, a kitchenette in each unit, move-in coordination assistance, outdoor space for recreation and relaxation, private bathrooms in each unit, restaurant-style dining options, a small library for reading and learning, telephone access in each unit, transportation arrangements for non-medical purposes such as shopping or outings, transportation to doctors appointments when needed, a wellness center for health and wellness activities and programs, and Wi-Fi/high-speed internet access throughout the community.
In terms of care services offered at Cherry Point Bay Nursing And Rehabilitation Center, residents can expect 24-hour call system availability for emergencies or assistance needs at any time of day or night. There is also 24-hour supervision to ensure the safety and well-being of all residents. The staff provides assistance with activities of daily living such as bathing and dressing as needed. Support with transfers is available to help residents move safely from one place to another. Special dietary considerations are taken into account such as diabetes diets or other special restrictions. Meal preparation and service are provided by the staff. Medication management is also offered to ensure that residents take their medications correctly and on time. Additionally, there is a mental wellness program available to support the emotional well-being of residents. Transportation arrangements can be made for various purposes including medical appointments.
Cherry Point Bay Nursing And Rehabilitation Center also places importance on providing engaging activities for its residents. Concierge services are available to assist with any requests or questions that may arise. Fitness programs are offered to promote physical health and well-being. Planned day trips and resident-run activities provide opportunities for socializing and exploring the community. There are also scheduled daily activities to keep residents active and engaged.
Overall, Cherry Point Bay Nursing And Rehabilitation Center offers a comprehensive range of amenities, care services, and activities to support the well-being and quality of life for its residents.
Cherry Point Bay Nursing And Rehabilitation Center is located at 110 Mccotter Boulevard, Havelock, NC 28532 in Craven County, North Carolina
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