Ashton Health And Rehabilitation

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  • Interior

    An elderly woman sitting in a comfortable chair next to a cozy bed, reading a book.
  • Decor

    A cozy bedroom setting featuring a neatly made bed, a snack tray with various treats, and a touch of homey decor.
  • Living Room

    Two individuals engaged in conversation in a cozy living room setting.
  • Building

    A brick building with a landscaped front and a sign in the foreground on a sunny day.
  • Architecture

    A building with a covered entrance and landscaped surroundings.
  • Bedroom

    A cozy bedroom setting featuring a single bed, an armchair, and warm lighting.
  • Dining

    Two women enjoying a meal together at a beautifully set table, with a cozy stone fireplace in the background.
  • Landscaping

    A serene courtyard featuring a beautiful fountain surrounded by vibrant flowers and well-maintained greenery.
  • Kitchen

    A cozy kitchen setup featuring a vibrant bouquet of flowers on a granite countertop, complemented by a vintage clock and food storage canisters.
  • Seating

    A serene chapel setting with a cross, comfortable seating, and decorative elements, ideal for reflection and prayer.
  • Rehabilitation

    Entrance sign of Ashton Health & Rehabilitation facility.

Ashton Health And Rehabilitation

5533 Burlington Road, Mcleansville, NC 27301

For more information about senior living options: (844) 490-3973

3.2 from 48 reviews
5 stars
21
4 stars
4
3 stars
5
2 stars
1
1 stars
17

Skilled Nursing Facility

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    Overall Review of Ashton Health And Rehabilitation

    Pros

    • pro Ashton is a very beautiful and clean facility.
    • pro They have a great rehab department.
    • pro Ashton Health & Rehabilitation is a great skilled nursing facility, with friendly and professional staff and a clean, welcoming building.
    • pro Therapy is excellent and the PT/OT teams help residents regain independence.
    • pro The campus is absolutely beautiful and the environment is pleasant.
    • pro The staff truly care about residents and go above and beyond.

    Cons

    • pro Staff allow residents to sit in urine and feces for hours after the call bell, without changing them.
    • pro Medications are not given on time, and some are not given at all even though they are in the system.
    • pro Residents are not cleaned or bathed; wash-offs are described as inadequate.
    • pro Second and third shifts are described as horrible, with staff not answering lights or providing assistance.
    • pro Rehab is slow and meds are mismanaged, leading to ER visits or worse outcomes.
    • pro Nighttime care for post-op patients is lacking; no one helps with restroom needs.
    • pro Staff are rude or unprofessional, with little supervision and inconsistent CNAs.
    • pro Communication with admissions and other staff is poor; calls are not returned.
    • pro Missed doses and mismanagement have led to serious health consequences, including infections and sepsis, and even death.

    Review

    Ashton Health & Rehabilitation, and the nearby Ashton Place, emerge in these accounts as a facility with a striking contrast between polished appearances and highly variable day-to-day care. On the one hand, many reviewers describe a clean, beautiful campus with friendly, capable rehabilitation teams and a sense that the place has real potential to help people regain independence. A number of families paint a picture of a well-maintained environment, a calm atmosphere, and therapists who know their crafts - particularly in physical and occupational therapy. For some residents, the rehab department is a bright spot, delivering progress and encouraging patients to push toward greater mobility and daily functioning.

    But the other side of the story is hard and troubling. A chorus of reviews centers on serious concerns about basic care and safety. Several families report that residents are left in wet or soiled conditions for extended periods, with call bells ignored and little to no assistance offered for changing or cleaning. The complaints describe a system where nurses or aides seem overwhelmed or inattentive, and where timely bathing, diaper changes, and personal hygiene are inconsistent. In some cases, the problem is framed as neglect or indifference, with residents left sitting in urine or feces, and with little apparent accountability when the cares are delayed or skipped.

    Medication management looms large in many of these narratives. Postoperative and chronic-care patients alike are said to experience delays or omissions in essential medications, sometimes despite the drugs being in the patient's system for administration. Several reviewers recount missed doses or late administration that contributed to negative outcomes, including hospital visits and, in at least one case, a life-threatening event. One account explicitly links missed antibiotics to a fatal outcome, while another describes a post-op patient developing a blood clot because medications were not given on schedule. These stories highlight what families fear most: that medication timing is not reliably monitored and that gaps in treatment can have serious consequences.

    Staffing and shift dynamics are repeatedly cited as a root cause of the problems. The sentiment that "second and third shifts" can be markedly less responsive than first shift recurs across multiple reviews. Some reviewers describe a culture of minimal supervision, with a few compassionate caregivers standing out amid a larger backdrop of understaffing and high turnover. Attitudes among a subset of aides and nurses are portrayed as brusque or dismissive, and there are warnings that family involvement may be relied upon to compensate for gaps in routine care. A few reviewers acknowledge that there are "a few caring nurses and techs," but emphasize that the overall level of consistency and accountability is hard to gauge.

    Yet even within the negative experiences, there are pockets of warmth and praise. Several families highlight individual staff members who stood out for kindness, professionalism, and dedication. Names surface in different reviews as beacons of care - nurses, aides, and front-desk personnel who went above and beyond. Some reviewers celebrate the capacity for meaningful rehabilitation when therapy sessions go well, and they note that the campus and facilities can be inviting and well-organized. There are also mentions of team members who helped residents regain a sense of dignity and daily structure, underscoring that quality care can exist alongside the harsher criticisms.

    Environmental and operational notes add nuance to the picture. The building is repeatedly described as clean, well-kept, and aesthetically pleasing, with some reviewers praising the location and infrastructure. There are cautions about fundamental elements like safety and food service: complaints range from unsafe-feeling beds to consistently cold meals, and from concerns about privacy and security to suggestions that more robust surveillance could help protect residents. A few reviewers report issues with communication and responsiveness from administrative or admissions staff, suggesting that the process of coordinating care can be frustrating even before a resident arrives.

    Taken together, the collection of reviews presents a facility with legitimate strengths and serious vulnerabilities. For some families, Ashton Health & Rehabilitation offers a hopeful path to rehabilitation, with capable therapists, a clean campus, and a responsive care team that can support a loved one through recovery. For others, it represents a place where care gaps - especially around medication management, hygiene, and consistent staffing - carry real, potentially harmful consequences. The mixed tone makes it clear that experiences at this facility vary widely by shift, by caregiver, and by day.

    For anyone considering this facility, the range of experiences suggests two practical steps. First, visit in person and request to meet the caregiving team across different shifts, while asking pointed questions about medication protocols, call-bell response times, and how urgent needs are triaged at night. Second, review the most current state inspections and complaint histories, and seek out recent families or residents who can share updated perspectives. While Ashton may offer excellent rehab resources and a beautiful environment, the cautionary stories underscore the importance of closely monitoring care quality, ensuring timely medication delivery, and confirming that your loved one's basic needs are consistently met.

    Features

    Housing

    • 134 resident community capacity 134 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Piedmont Triad International (15 miles away) Piedmont Triad International (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ashton Health And Rehabilitation in Mcleansville, NC is a premier assisted living community that offers an array of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can pamper themselves along with access to cable or satellite TV for entertainment. Community-operated transportation is available for outings, and there is a convenient computer center for staying connected.

    Residents can enjoy their meals in the elegant dining room where restaurant-style dining is provided, and special dietary restrictions are accommodated. The fully furnished accommodations include private bathrooms and kitchenettes, allowing residents to maintain their independence while receiving assistance with daily activities such as bathing, dressing, and transfers.

    Wellness is emphasized at Ashton Health And Rehabilitation with a fitness room and a wellness center where various programs are offered to support mental well-being. The community also boasts outdoor spaces including gardens for relaxation and enjoyment.

    Housekeeping services ensure that the living spaces remain clean and tidy, while move-in coordination facilitates a smooth transition for new residents. A small library provides opportunities for reading and learning, and Wi-Fi/high-speed internet connectivity keeps everyone connected.

    Transportation arrangements are available for non-medical needs as well as transportation to doctors' appointments. Medication management is provided to ensure the proper administration of medications, and diabetes diets can be accommodated if needed.

    In addition to these amenities, Ashton Health And Rehabilitation offers a range of activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This ensures that residents have plenty of options to stay engaged and active within the community.

    Located conveniently near pharmacies, physicians' offices, and restaurants in the area, Ashton Health And Rehabilitation provides easy access to essential services outside of the community. With its comprehensive amenities and care services delivered with compassion and professionalism, this assisted living community truly prioritizes the well-being of its residents.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (3.5 miles)
    • CVS Pharmacy (7.7 miles)
    • Walgreens (8.5 miles)
    • Walmart Pharmacy (9.3 miles)
    • Walgreens (10.2 miles)
    • Total Care Pharmacy (10.4 miles)
    • Edgewood Pharmacy (10.4 miles)

    Restaurants

    • McDonald's (3.6 miles)
    • Taco Bell (3.7 miles)
    • Kickback Jack's (8.1 miles)
    • Chili's Grill & Bar (8.1 miles)
    • McDonald's (8.2 miles)
    • Chick-Fil-A (8.3 miles)
    • Chipotle Mexican Grill (8.3 miles)

    Physicians

    • Labauer Health Care Pa (3.7 miles)
    • Lebauer Healthcare (4 miles)
    • Alamance Eye Center (8.7 miles)
    • Fresenius Kidney Care (9 miles)
    • Carolina Surgical Arts (9.2 miles)
    • Burlington Imaging (9.2 miles)
    • Greensboro Orthopaedics (9.4 miles)

    Parks

    • Springwood Park (6.7 miles)

    Cafes

    • Biggby Coffee (8 miles)
    • Starbucks (8.2 miles)
    • Panera Bread (8.7 miles)
    • Caribou Coffee (9.3 miles)
    • Starbucks (9.7 miles)
    • Starbucks (9.9 miles)
    • Starbucks (12 miles)

    Hospitals

    • Cone Health Alamance Regional Medical Center (9.3 miles)

    Theaters

    • Regal Greensboro Grande & RPX (9.5 miles)
    • AMC CLASSIC Greensboro 18 (12.2 miles)

    Places of Worship

    • Christ United Methodist Church (10.1 miles)
    • Lindley Park Baptist Church (10.3 miles)
    • Pinecroft Baptist Church (10.9 miles)

    Frequently Asked Questions

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