311 West Phifer Street, Marshville, NC 28103
For more information about senior living options: (844) 490-3973
The experiences shared in the reviews of Autumn Care in Marshville present a stark contrast, revealing the complexities and challenges associated with care facilities during unprecedented times. While some individuals report positive encounters emphasizing cleanliness and helpful staff, others express deep concerns about the quality of care provided to their loved ones, particularly regarding staffing shortages and inadequate attention to health issues.
One reviewer emphatically cautions against placing loved ones in short-term rehabilitation at this facility. Though acknowledging the excellence and caring nature of the physical therapy staff, he highlights significant deficiencies within the certified nursing assistant (CNA) team. The claim that there was a severe understaffing issue resonates throughout his experience; his mother’s condition seemingly deteriorated during her 10-day stay. Upon leaving, she required an ambulance due to alarming health indicators, including a skyrocketing blood pressure reading over 200 and a COVID-19 positive diagnosis. This alarming turn of events raises questions about whether adequate monitoring or intervention occurred during her rehabilitation process.
In sharp contrast to this negative experience, another reviewer recounts a more favorable encounter at Autumn Care. Navigating care options for her mother amidst COVID-19 restrictions posed its own challenges, as personal interaction was limited to dropping her off at the facility's entrance. However, she notes that despite these limitations, everything appeared clean and well-kept upon arrival. Furthermore, she appreciated that staff members were responsive to her queries and needs expressed prior to admission. Their willingness to provide information gave her confidence in recommending the facility to others who might need similar services.
Conversely, another individual reflected on her long-term experience with their parent residing at Autumn Care for approximately one and a half years. Although admitting there were dedicated staff members who cared for residents genuinely, she noted significant issues stemming from chronic understaffing as parental dementia progressed. This lack of sufficient personnel contributed significantly to difficulties in managing patients with dementia effectively—as such conditions often require specialized training and attentiveness that stretched resources thinly across an already burdened team.
The recurring theme of understaffing surfaces across multiple reviews; while some families found satisfaction in certain aspects of care provided—like cleanliness—the overarching concern is that the level of attention and responsiveness may not meet critical healthcare needs consistently. Family members have voiced fears regarding basic necessities like timely assistance for bathroom visits; one user reported frequent delays leading vulnerable patients to resort to uncomfortable situations while waiting for help.
Ultimately, reviews of Autumn Care reveal an intricate tapestry of experiences characterized by both commendations for certain staff members’ dedication amidst overwhelming circumstances and grave concerns regarding systemic issues that can compromise patient safety and wellbeing. As prospective residents or their families consider this facility for rehabilitation or long-term care services, they are urged to weigh testimonies carefully—acknowledging both sides—as they make critical decisions concerning their loved ones’ health outcomes during such trying times.
Autumn Care Of Marshville is an assisted living community located in the peaceful town of Marshville, NC. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
Our amenities include a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for entertainment. We also provide community-operated transportation to assist residents with their daily needs and outings. For those who love technology, we have a computer center with Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals in our dining room that offers restaurant-style dining. Our dedicated staff provides housekeeping services to maintain a clean and tidy living environment. Each resident's room is fully furnished and equipped with private bathrooms for their convenience.
We understand the importance of staying active and engaged, which is why we offer a variety of recreational spaces such as a fitness room, gaming room, small library, and outdoor garden. Our wellness center provides opportunities for mental wellness programs to support our residents' emotional well-being.
In terms of care services, our staff is available 24/7 through our call system to ensure that assistance is readily accessible. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Our team also assists with medication management and offers special dietary restrictions including diabetes diet options.
To keep our residents socially engaged, we organize various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to cater to individual preferences.
With three nearby pharmacies and physicians located in close proximity, residents have convenient access to healthcare providers when needed. Places of worship are also easily accessible for spiritual support.
At Autumn Care Of Marshville, we strive to create an inclusive community where each resident receives personalized care based on their unique needs. Come join us and experience the warm and caring environment we have to offer.
Autumn Care Of Marshville is located at 311 West Phifer Street, Marshville, NC 28103 in Union County, North Carolina
Autumn Care Of Marshville on seniors.fyi includes 7 photos including images showing interior, lobby, lighting, meeting room, light fixture, wall art, windows, reception area, and more.
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