• Interior

    Spacious lobby area with a grand piano and comfortable seating.
  • Decor

    A cozy living room with sofas, chairs, and elegant decor.
  • Windows

    An interior view of a meeting room with arranged chairs, a lectern, and decorative wall art.
  • Lighting

    A modern lobby interior featuring a central reception desk with surrounding columns and wood flooring.
  • Lobby

    A modern office reception area with wood paneling and bright lighting.
  • Exercise Equipment

    A spacious rehabilitation center equipped with parallel bars and exercise equipment.

Autumn Care Of Marshville

311 West Phifer Street, Marshville, NC 28103

For more information about senior living options: (844) 490-3973

3.7 from 6 reviews
5 stars
2
4 stars
2
3 stars
1
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0
1 stars
1

Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro The physical therapy staff at the facility were excellent and caring, providing quality support to residents.
  • pro The facility appeared clean and well-kept, which was appreciated by family members.
  • pro Staff members were responsive and helpful in answering questions from family members, demonstrating good communication.
  • pro The food served at the facility received positive feedback from residents, contributing to their overall satisfaction.
  • pro Some dedicated staff members were recognized for their commitment to resident care, despite challenges with staffing levels.

Cons

  • pro The short-term rehabilitation staff is severely understaffed, leading to inadequate care for patients.
  • pro The skilled nursing staff lacks the ability to address health issues effectively.
  • pro Patients often wait 1 to 2 hours for assistance with basic needs, like using the bathroom.
  • pro There are concerns about the authenticity of positive reviews, suggesting they may be from staff or their families rather than actual patients or caregivers.
  • pro One reviewer felt that their loved one did not receive the necessary care during their stay.
  • pro Despite some dedicated staff members, overall staffing shortages hinder effective care, especially for patients with dementia.

Review

The experiences shared in the reviews of Autumn Care in Marshville present a stark contrast, revealing the complexities and challenges associated with care facilities during unprecedented times. While some individuals report positive encounters emphasizing cleanliness and helpful staff, others express deep concerns about the quality of care provided to their loved ones, particularly regarding staffing shortages and inadequate attention to health issues.

One reviewer emphatically cautions against placing loved ones in short-term rehabilitation at this facility. Though acknowledging the excellence and caring nature of the physical therapy staff, he highlights significant deficiencies within the certified nursing assistant (CNA) team. The claim that there was a severe understaffing issue resonates throughout his experience; his mother’s condition seemingly deteriorated during her 10-day stay. Upon leaving, she required an ambulance due to alarming health indicators, including a skyrocketing blood pressure reading over 200 and a COVID-19 positive diagnosis. This alarming turn of events raises questions about whether adequate monitoring or intervention occurred during her rehabilitation process.

In sharp contrast to this negative experience, another reviewer recounts a more favorable encounter at Autumn Care. Navigating care options for her mother amidst COVID-19 restrictions posed its own challenges, as personal interaction was limited to dropping her off at the facility's entrance. However, she notes that despite these limitations, everything appeared clean and well-kept upon arrival. Furthermore, she appreciated that staff members were responsive to her queries and needs expressed prior to admission. Their willingness to provide information gave her confidence in recommending the facility to others who might need similar services.

Conversely, another individual reflected on her long-term experience with their parent residing at Autumn Care for approximately one and a half years. Although admitting there were dedicated staff members who cared for residents genuinely, she noted significant issues stemming from chronic understaffing as parental dementia progressed. This lack of sufficient personnel contributed significantly to difficulties in managing patients with dementia effectively—as such conditions often require specialized training and attentiveness that stretched resources thinly across an already burdened team.

The recurring theme of understaffing surfaces across multiple reviews; while some families found satisfaction in certain aspects of care provided—like cleanliness—the overarching concern is that the level of attention and responsiveness may not meet critical healthcare needs consistently. Family members have voiced fears regarding basic necessities like timely assistance for bathroom visits; one user reported frequent delays leading vulnerable patients to resort to uncomfortable situations while waiting for help.

Ultimately, reviews of Autumn Care reveal an intricate tapestry of experiences characterized by both commendations for certain staff members’ dedication amidst overwhelming circumstances and grave concerns regarding systemic issues that can compromise patient safety and wellbeing. As prospective residents or their families consider this facility for rehabilitation or long-term care services, they are urged to weigh testimonies carefully—acknowledging both sides—as they make critical decisions concerning their loved ones’ health outcomes during such trying times.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Autumn Care Of Marshville is an assisted living community located in the peaceful town of Marshville, NC. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.

Our amenities include a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for entertainment. We also provide community-operated transportation to assist residents with their daily needs and outings. For those who love technology, we have a computer center with Wi-Fi/high-speed internet access.

Residents can enjoy delicious meals in our dining room that offers restaurant-style dining. Our dedicated staff provides housekeeping services to maintain a clean and tidy living environment. Each resident's room is fully furnished and equipped with private bathrooms for their convenience.

We understand the importance of staying active and engaged, which is why we offer a variety of recreational spaces such as a fitness room, gaming room, small library, and outdoor garden. Our wellness center provides opportunities for mental wellness programs to support our residents' emotional well-being.

In terms of care services, our staff is available 24/7 through our call system to ensure that assistance is readily accessible. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Our team also assists with medication management and offers special dietary restrictions including diabetes diet options.

To keep our residents socially engaged, we organize various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to cater to individual preferences.

With three nearby pharmacies and physicians located in close proximity, residents have convenient access to healthcare providers when needed. Places of worship are also easily accessible for spiritual support.

At Autumn Care Of Marshville, we strive to create an inclusive community where each resident receives personalized care based on their unique needs. Come join us and experience the warm and caring environment we have to offer.

Nearby Places of Interest

Pharmacies

  • Marshville Pharmacy & Surgical Supply (0.2 miles)
  • Epic Pharmacies (0.2 miles)
  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (14.8 miles)
  • Pageland Family Pharmacy (15 miles)
  • Walgreens (17.7 miles)
  • CVS Pharmacy (18.5 miles)

Physicians

  • Community Medical PA (0.4 miles)
  • Americare Health Family Medical Center (14.3 miles)
  • Atrium Health Pageland Family Medicine (14.7 miles)
  • DaVita Pageland Dialysis (15.5 miles)
  • Sun Valley Family Physicians (16.2 miles)
  • Lake Park Family Practice (16.3 miles)
  • Center For Wellness (21.7 miles)

Places of Worship

  • Greater Grace Community Missionary Baptist Church (3.5 miles)
  • Mount Carmel (5 miles)
  • Galilee Baptist Church (9.2 miles)
  • Beulah Presbyterian Church (11.5 miles)
  • Mount Moriah Church (12.2 miles)
  • Grace Baptist Church (14.4 miles)
  • Oro United Methodist Church (14.7 miles)

Cafes

  • Bobbie's Community Store (9 miles)
  • Lynn's Cafe (15 miles)
  • The Collective Cafe (20.9 miles)
  • Panera Bread (21.2 miles)
  • Panera Bread (22.9 miles)
  • Starbucks (22.9 miles)

Parks

  • Why Not An American Ark (9.1 miles)
  • Jefferson Park (23.5 miles)

Transportation

  • Southern Swines Outfitters (14.6 miles)

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits (14.9 miles)
  • McDonald's (15 miles)
  • Kountry Korner (15.8 miles)
  • McDonald's (17 miles)
  • Chick-Fil-A (17.6 miles)
  • Chick-Fil-A (18.3 miles)
  • Metro Diner (21.3 miles)

Hospitals

  • Chesterfield General Hospital (23.7 miles)

Frequently Asked Questions

Where is Autumn Care Of Marshville?
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