Madison Health And Rehabilitation | Photos and Reviews

Madison Health And Rehabilitation in Mars Hill, NC

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345 Manor Road, Mars Hill, NC 28754

For more information about senior living options: (866) 208-4318

4.4 from 25 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Madison Health And Rehabilitation

differentiator 4 reviews mention this

Rehab and therapy are central

Rehab and therapy are a major part of the experience described in reviews.

Several reviews focus on therapy during recovery, including physical therapy and occupational therapy. One reviewer describes how their family member was able to return home after a hospital stay and subsequent rehabilitation. Others mention ongoing care coordination through nurses and therapy teams. The community also lists skilled nursing as the care type, aligning with the rehab-forward descriptions.

common 22 reviews mention this

Staff communication and responsiveness

Families frequently describe the staff as attentive, respectful, and responsive.

Across reviews, families and visitors describe being kept informed about care and feeling able to reach the team when questions come up. Multiple reviewers say concerns were addressed promptly, and they describe staff as kind, professional, and supportive to residents and visitors. A few reviews are critical of staff conduct or availability, which contrasts with the majority of feedback. Still, the consistent theme is that many families felt engaged in day-to-day updates and decisions.

common 7 reviews mention this

Facility cleanliness stands out

Residents and visitors repeatedly mention the facility being very clean.

Cleanliness comes up often, with multiple reviewers calling out the building’s upkeep and noting it does not feel like a typical “facility.” Some reviews also tie cleanliness to feeling more comfortable during visits. Even amid negative feedback in a small number of reviews, several others highlight a consistently well-kept environment. Overall, cleanliness is one of the more repeatable positives in the comments.

common 2 reviews mention this

Food and snacks get praise

Some reviewers specifically praise the quality of food and snacks.

A couple of reviews mention good food and snacks as part of daily care. One reviewer explicitly ties meal quality to resident comfort, while another includes both cleanliness and good food in the same overall impression. While not every review discusses dining, those that do are consistently positive. The community also includes restaurant-style dining among its offered features.

caveat 3 reviews mention this

Care quality and staffing are uneven

A minority of reviews raise concerns about staffing and professional conduct.

Some critical reviews describe problems with staffing coverage, including weekend staffing and perceived failure to provide adequate attention. Another reviewer reports witnessing unprofessional behavior by nursing staff and says it affected how they viewed the care environment. A separate review complains about timing and handling of patients during the day. Together, these comments point to uneven experiences compared with the broader positive feedback.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

100 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (9.2 miles)
CVS Pharmacy (11.8 miles)
Ingles Market (14.3 miles)
Walgreens (14.5 miles)
CVS Pharmacy (15 miles)
Walgreens (16.5 miles)
Blue Ridge Pharmacy (17.2 miles)

Restaurants

IHOP (9.4 miles)
McDonald's (9.5 miles)
Blue Mountain Pizza (9.7 miles)
Twisted Laurel (9.9 miles)
Avenue M (14.6 miles)
McDonald's (14.7 miles)
Whit's Frozen Custard (15.1 miles)

Physicians

French Broad Pediatrics (10.1 miles)
MAHEC Family Health Center at Newbridge (14.1 miles)
Pisgah Institute (15.7 miles)
Dedman Karen MD (15.9 miles)
Jody S Harrison (16.2 miles)
Dermatology of North Asheville (16.2 miles)
Anthony Weisenberger, MD (16.3 miles)

Parks

Tanbark Ridge Overlook (12.9 miles)
Memorial Stadium (17.3 miles)
Blue Ridge Parkway (18.8 miles)
Black Mountain Town Square (19 miles)

Hospitals

Highland Hospital (16 miles)
Mission Hospital Operating Room (18 miles)

Places of Worship

St John's Episcopal Church (16.5 miles)

Cafes

Green Sage Cafe Downtown (16.7 miles)
High Five Coffee (16.7 miles)
Pollen (17 miles)
Vortex Doughnuts (17.1 miles)
Starbucks (17.6 miles)
Taco Billy (17.9 miles)
BattleCat Coffee Bar (18.1 miles)

Frequently Asked Questions

Where is Madison Health And Rehabilitation?

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