Elderberry Health Care in Marshall, NC
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415 Elderberry Lane, Marshall, NC 28753
For more information about senior living options: (844) 490-3973
The staff are friendly and care for the residents. The level of care and compassion from the staff is exceptional. The staff at Elderberry Health Care is amazing. The facility is wonderful and the staff are excellent. The rehab rooms are beautiful, and therapy is designed for the individual. The nursing staff are warm and welcoming, and patients truly enjoy the attention they receive. The team is professional, knowledgeable, caring, empathetic, and dedicated. Karen Cutshall promptly responds to questions.
They described Elderberry Health Care as the worst place ever and urged others not to send their loved ones there. The reviewer noted their mother was bedridden with a recent stroke, and during the stay her bed was not changed and she was not bathed. They alleged a staff member named Natalie laughed at the patient for four hours while she begged to be taken back to her room. They claimed the facility did not change the diaper at 4am and left the patient in discomfort. They stated the place should be shut down and described it as cruel, with neglect and violations of laws. They asserted a brother laid in his own waste and was left in a wheelchair causing pain for hours; the facility should be shut down. They claimed hospice was not allowed during the pandemic, causing the patient to suffer. They reported belongings vanishing and calls not being returned.Elderberry Health Care in Marshall, NC is best suited for families seeking a small, home-like skilled-nursing environment where rehab services exist and staff interactions can feel personal. The facility's intimate size and cozy, traditional decor give residents and families the sense of a closer, more attentive setting than a large campus can offer. For loved ones who respond well to regular, hands-on nursing and therapy in a venue that emphasizes daily contact with caregivers and activity staff, Elderberry can feel approachable and lived-in. Those who prize strong personal connections with clinicians and a calm, predictable routine will find some appeal in this arrangement.
However, a clear caveat emerges from the experience of many families: consider alternatives if reliable, consistently compassionate care is non-negotiable. A substantial portion of reviews raise red flags about neglect and safety lapses, including failures to attend basic hygiene needs, delays in essential care, and rough handling concerns. There are accounts of dehydration leading to hospitalizations, and serious accusations about how hospice, when needed, is accessed or restricted. Financial and belongings disputes further color the picture, suggesting gaps in accountability and family communication that cannot be ignored when evaluating risk.
The strongest arguments in Elderberry's favor revolve around the positive, personal touch described in several accounts. Some families report genuinely caring staff, responsive nursing, and professional therapy teams that tailor rehabilitation to the resident. The facility's smaller size is credited with enabling more individualized attention, and the rehab spaces and activity programming are highlighted as well-executed and engaging for residents who participate. In certain cases, families connect with dedicated clinicians and administrators who respond promptly, creating an impression of dependable, hands-on oversight in day-to-day operations.
Yet the negative feedback is persistent enough to temper any optimism. The most troubling reviews relate to neglectful care scenarios, including missed changes, lapses in bathing and bed hygiene, and prolonged discomfort for residents. Allegations about calls being ignored, or staff members being dismissive, contribute to a perception of inconsistent quality of care. While some families sing the facility's praises and point to long-standing staff relationships, the weight of these complaints cannot be dismissed, especially when family members are evaluating care for medically fragile or end-of-life residents.
From a decision-making standpoint, the key trade-off is clarity: the pros - personal attention, a home-like environment, and an active rehab program - are meaningful for residents who are stable and whose families can maintain vigilant oversight. The cons - documented neglect concerns, potential delays in critical care, and contentious administrative practices - pose genuine risk, particularly for residents with complex medical needs or those requiring dependable hospice coordination. The decision hinges on whether the family can implement strong governance, frequent site visits, strict care audits, and transparent communication with the team.
In conclusion, Elderberry Health Care should be considered by families who can tolerate a higher degree of oversight and who prioritize a small, personable setting with active rehabilitation. It may work well for residents who are relatively stable, enjoy structured activities, and benefit from close-knit staff connections, provided there is a clear plan for continuous monitoring and rapid escalation of concerns. For families prioritizing consistently proven safety, predictable hospice access, and a track record of preventing neglect, alternatives with stronger, verifiable safety histories are a prudent path to explore.
80 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elderberry Health Care in Marshall, NC is a skilled nursing facility that offers a comprehensive range of care services to meet the needs of its residents. With 24-hour call system and supervision, assistance with daily activities, and medication management, this community ensures that residents receive the support they need to maintain their health and well-being.
The community is equipped with various amenities to enhance the comfort and convenience of its residents. Each room is fully furnished with air-conditioning and private bathrooms for a cozy living space. The on-site beauty salon allows residents to take care of their grooming needs easily. Residents can also enjoy watching their favorite shows on cable or satellite TV or use the computer center for personal use.
At Elderberry Health Care, residents can participate in a wide range of engaging activities. Community-sponsored activities and scheduled daily activities provide opportunities for social interaction and entertainment. Fitness programs help residents stay active and maintain their physical wellness. Planned day trips allow them to explore new places and create lasting memories.
The dining experience at Elderberry Health Care is delightful, with restaurant-style dining providing delicious and nutritious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure that all residents can enjoy meals tailored to their needs.
Transportation arrangement services are available for both non-medical purposes as well as transportation to doctors' appointments, ensuring that residents have easy access to necessary destinations. Move-in coordination further simplifies the transition process for new residents.
The community offers an array of spaces where residents can relax and unwind. Indoor common areas such as the gaming room, small library, and wellness center offer opportunities for leisure activities within the community. The outdoor space includes a garden where residents can enjoy nature.
Overall, Elderberry Health Care in Marshall, NC provides a comfortable and supportive environment for seniors seeking assisted living services. With its comprehensive care services, abundant amenities, engaging activities, delicious dining options, and transportation assistance, this community strives to enhance the quality of life for its residents.
Elderberry Health Care is located at 415 Elderberry Lane, Marshall, NC 28753 in Madison County, North Carolina
Elderberry Health Care on seniors.fyi includes 8 photos including images showing bathroom, building, interior, windows, landscaping, brick exterior, bedroom, wooden flooring, and more.
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Interior
Building
Architecture
Bedroom
Bathroom
Nature
Shower
Brick Exterior
