Huntersville Oaks Nursing Home is a nursing home community in Huntersville, NC.
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Huntersville Oaks Nursing Home in Huntersville, NC
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13001 Old Statesville Rd, Huntersville, NC 28078
To contact a resident: (704) 875-7400
For more information about senior living options: (866) 208-4318
Residents and visitors describe a clean, well-kept environment inside.
Several reviewers say the building is very clean, and a few add that it feels quiet and welcoming. Even when other parts of the experience were criticized, a couple of comments still called the facility clean or “beautiful.” One safety-focused review mentions issues in the dining area, which contrasts with the overall cleanliness praise.
Many residents and families report understaffing and slow help when they need it.
A recurring concern is that staffing is too low, leading to long waits for help and delayed follow-through. Multiple reviews mention trouble reaching staff by phone or via the call bell, including cases where people waited for medication and for basic needs. Several accounts also describe neglect-related outcomes, including worsening bed sores and delayed attention to health concerns.
Families describe communication that ranges from responsive to hard to reach.
Some reviewers say they were kept informed and could reach staff promptly, with calls returned and questions answered. Others report voicemails and calls going unanswered, and families feeling stuck waiting for updates. A few reviews also describe difficulty getting needed items or access after hours, which adds to the mixed picture of day-to-day responsiveness.
Reviews frequently highlight rehab and therapy as a meaningful part of the stay.
Several people describe positive rehab experiences, including therapy that they believe helped speed recovery and staff they felt were attentive during PT/OT. One reviewer credits daily rehab with noticeable progress, while another praised a rehab stay after a fall. At the same time, a few accounts mention problems such as delayed therapy start dates, confusion about dismissal timing, or trouble getting a short-term rehab admission lined up.
Food reviews are mixed, with some saying it falls short.
One reviewer says the food is “not half bad,” and compliments the overall experience. Other reviews are much more negative, describing terrible or cold meals, difficulty getting food issues addressed, and frustration with how meals were handled. These differing accounts suggest the dining experience varies by time and unit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Charlotte Douglas International (14 miles away)This part of Huntersville, North Carolina offers a convenient and diverse array of amenities suitable for senior living. With several parks nearby like Richard Barry Park and Blythe Landing Park, residents can enjoy outdoor activities and nature walks. The Novant Health Huntersville Medical Center is close by for any medical needs, along with multiple pharmacies for easy access to medications. Various dining options such as Cook Out, McDonald's, and Primal Brewery are available for meals out or takeout. Additionally, there are several physicians offices in the area including Charlotte Eye Ear Nose & Throat Associates, P.A. and Lakeside Family Physicians for healthcare needs. For entertainment, seniors can visit the AMC Northlake 14 theater or enjoy a cup of coffee at cafes like Panera Bread or Starbucks. Transportation options include Concord Regional Airport (JQF) for travel convenience and LYNX stations for public transportation access. Places of worship like Cove Church and Liberty Baptist Church provide spiritual support within the community. Overall, this area of Huntersville offers a well-rounded environment for senior living with plenty of amenities to enhance quality of life.
Huntersville Oaks Nursing Home is located at 13001 Old Statesville Rd, Huntersville, NC 28078 in Mecklenburg County, North Carolina
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