Peak Resources - Brookshire in Hillsborough, NC
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300 Meadowlands Drive, Hillsborough, NC 27278
For more information about senior living options: (844) 490-3973
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The facility provides excellent customer service. The staff are welcoming, friendly and communicative. The administration and nursing management are exemplary, with smooth and efficient dealings. Care and housekeeping staff are welcoming and kind. Nurse Norma was helpful and stayed with a patient until they could breathe normally. All the nurses are wonderful. The rehab and therapy teams provide exceptional care. Brookshire is a great facility with caring staff who truly value residents. The activity director and activities staff are amazing and compassionate. The environment is friendly, homelike, and beautifully clean. Families have peace of mind and confidence that their loved ones are in good hands.
They warn to avoid sending a loved one there, describing it as a place to stay away from. They call the nursing staff the worst they've ever dealt with. They say the administrator is useless and rude. They report a cockroach in a resident's room and a clogged toilet, with staff not helping. They claim meals are served cold and milk is spoiled or not provided. They state staff do not answer call lights and some medications aren't given on schedule. They mention belongings going missing after discharge. They accuse the facility of misrepresentation and "snake oil" tactics. They say the facility does not answer the phone and leaves families waiting. They describe a resident left unmonitored and unresponsive for hours, risking infection.Peak Resources - Brookshire in Hillsborough is best suited for seniors who are pursuing short-term rehabilitation with the goal of returning home, supported by a therapy-forward program and a generally welcoming, communicative staff. The facility earns strong marks when therapy is the priority: experienced physical and occupational therapy teams, daily rehab time, and an environment that allows visiting family to stay involved. For families who value organized discharge planning, clear care coordination, and the ability to extend home-health connections after a stay, Brookshire can deliver peace of mind and measurable recovery gains. Those with long-term custodial needs and a demand for consistently flawless bedside nursing across all shifts should approach this option with caution and a plan to verify day-to-day reliability.
Alternatives should be strongly considered for residents whose chief requirement is steady, dependable around-the-clock nursing oversight and daily routines performed without repeated gaps. Some reviews flag troubling patterns in daily caregiving: delayed responses to call lights, incomplete assistance with toileting, inconsistent medication timing, and care gaps that can escalate with extended stays. There are also reports of hygiene and safety concerns - unexpected odors, clogged facilities, pests, and instances where basic cleanliness did not meet expectations. For families prioritizing predictable, uniform care, these red flags warrant comparing Brookshire against facilities with more consistent staffing and stronger routine oversight over every shift.
On the plus side, Brookshire demonstrates several durable strengths. The rehab program is repeatedly praised for its intensity and professionalism, with therapy sessions scheduled regularly and therapists who coordinate with families and discharge planners. The nursing and activity teams are frequently described as compassionate and engaged, contributing to a welcoming atmosphere and meaningful resident activities. Cleanliness and pleasant common spaces show up reliably in many accounts, and several families note that the administration and nursing leadership can be responsive and capable when concerns are raised. In short, when care goals center on rehabilitation progress and a positive environment for visitation, Brookshire can outperform expectations.
The downside can be substantial enough to tilt the decision toward alternatives for families with different priorities. When care shifts fail to meet basic expectations - missed medications, cold meals, and delayed or insufficient help with daily needs - the emotional and practical burden on families grows quickly. Negative experiences recounted by residents and visitors include weekend or night-time gaps in attention, inconsistent bedside care, and occasional reporting of unsafe conditions. Personal belongings sometimes disappear, and communication around care changes or issues can feel fragmented. These patterns, if repeated, undermine the trust that families place in a facility during a vulnerable chapter of aging and recovery.
Weighing the pros against the cons shows a clear verdict: Brookshire offers outstanding rehab value and a genuinely caring footprint for residents who are actively recovering and who have families prepared to advocate and monitor care. For long-term placement where consistent, high-quality daily nursing is non-negotiable, the cons may outweigh the benefits. The facility can be a strong choice for those who are ready to partner closely with therapy teams, insist on strict oversight of daily care, and demand transparent communication about any concerns. If the plan is to rely on robust rehab to restore function and then transition home, Brookshire is worth a thorough, hands-on evaluation.
To decide confidently, prospective families should schedule multiple in-person visits at different shifts, request to meet the therapy director and the charge nurses, and observe how call lights are handled in real time. Ask for a complete picture of a typical day - meals, therapy blocks, toileting support, and medication administration - and verify current housekeeping and maintenance standards. Confirm how discharge planning is executed, including home-health referrals and insurance coordination. If after this due diligence Brookshire's strengths align with recovery goals and visiting families feel assured by ongoing oversight, it becomes a compelling option. If not, pursue alternatives with a track record of uninterrupted daily care and fewer episodic concerns.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Peak Resources - Brookshire in Hillsborough, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available to help residents get around, whether it's for errands or social outings.
For the tech-savvy, there is a computer center with Wi-Fi/high-speed internet access. Residents can enjoy delicious meals in the dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces remain clean and tidy.
Residents have access to various recreational facilities, including a fitness room and a gaming room for staying active and engaged. There is also an outdoor space with gardens where residents can relax and enjoy nature. A small library is available for those who love to curl up with a good book.
The community provides support for daily living activities such as bathing, dressing, and transfers, as well as 24-hour call system and supervision for peace of mind. Medication management is offered to ensure that residents are taking their medications correctly.
Peak Resources - Brookshire also prioritizes mental wellness through its mental wellness program. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments.
Concierge services are available to assist residents with any inquiries or requests they may have. Planned day trips and scheduled daily activities provide opportunities for socializing and exploration.
Located in Hillsborough, NC, Peak Resources - Brookshire benefits from its convenient location near pharmacies, physicians' offices, restaurants, and places of worship.
Overall, Peak Resources - Brookshire strives to provide exceptional care services in a comfortable environment where residents can maintain their independence while receiving assistance when needed.
Peak Resources - Brookshire is located at 300 Meadowlands Drive, Hillsborough, NC 27278 in Orange County, North Carolina
Peak Resources - Brookshire on seniors.fyi includes 12 photos including images showing bedroom, windows, interior, landscaping, decor, outdoors, television, living room, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Trees
Windows
Landscaping
Television
Healthcare
