Peak Resources - Brookshire

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  • Interior

    A cozy living room with a leather sofa set and a coffee table.

  • Outdoors

    A serene residential area featuring well-maintained buildings and lush trees.

  • Decor

    A cozy and well-lit bedroom featuring a single bed with decorative pillows and a bedside nightstand.

  • Living Room

    A cozy living room with comfortable seating and natural light.

  • Building

    A view of a well-maintained residential building featuring porches and landscaped gardens.

  • Bedroom

    A cozy and well-lit bedroom featuring a comfortable bed, a stylish chair, and decorative artwork.

  • Trees

    A suburban house surrounded by trees and greenery along a driveway.

  • Windows

    A cozy interior of a room featuring a table, chairs, and a display case with decorative items.

  • Landscaping

    A serene residential garden featuring vibrant red flowers and well-kept landscaping.

  • Television

    A cozy and inviting bedroom featuring a neatly made bed, a wooden dresser, and decorative elements.

  • Healthcare

    A sign for Brookshire Nursing Center of Hillsborough mounted on a brick wall.

Peak Resources - Brookshire

300 Meadowlands Drive, Hillsborough, NC 27278

For more information about senior living options: (844) 490-3973

3.7 from 45 reviews
5 stars
27
4 stars
4
3 stars
0
2 stars
1
1 stars
13

Skilled Nursing Facility

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    Overall Review of Peak Resources - Brookshire

    Pros

    • pro Brookshire Peak Resources in Hillsborough, NC is described as excellent, with residents thriving under its care.
    • pro The administration and nursing management are exemplary, with smooth and efficient dealings.
    • pro Care and housekeeping staff are welcoming and kind, contributing to a positive visiting experience.
    • pro Families have exceptional peace of mind knowing their loved one is in capable, caring hands.
    • pro The activity program is highly regarded, and the facility is clean with pleasant, welcoming spaces.
    • pro The staff are welcoming, friendly, and communicative, and the environment feels like a breath of fresh air.
    • pro The facility offers lovely spaces to sit and visit, is beautifully clean, well organized, and creates an environment of trust for residents and families.
    • pro Rehabilitation and therapy services are exceptional, with caring, respectful staff and wonderful physical therapy; meals are enjoyed.

    Cons

    • pro The nursing staff are the worst the reviewer has ever dealt with, with the worst attitude toward visitors and residents.
    • pro The administrator is useless and rude, sitting behind his big desk and shuffling paperwork.
    • pro The Peak facilities in Chapel Hill, Burlington, and Hillsborough are terrible.
    • pro Nurses and staff left a patient unresponsive for hours, necessitating hospital care.
    • pro The facility failed to monitor medical issues, leading to a readmission and death, with no apology.
    • pro The room contained a dead cockroach under the bed and a clogged, sewer-smelling toilet.
    • pro Milk listed on the tray as available was never provided, and the food was consistently cold.
    • pro Meals sat in the hallway for 40 minutes before being served, and the milk served was sour and four days past expiration.
    • pro The regular nurse's assistant was terrible and mean, neglecting routine care.

    Review

    Across Brookshire Peak Resources in Hillsborough and the other Peak facilities that families referenced (Chapel Hill, Burlington, and Durham), the reviews tell a tale of two very different caregiving experiences. Some families describe Brookshire as a place of warmth, professional care, and genuine peace of mind, while others recount troubling lapses in care, discourteous behavior, and serious concerns about administration. Taken together, the comments reveal a facility that can feel like a beacon of excellent rehab and compassionate staff to some visitors, but a source of distress and alarm to others.

    On the more negative end, several reviewers paint Brookshire Hillsborough and its sister Peak facilities as places where the nursing staff can be abrupt or neglectful, and where visiting families feel shut out or dismissed. One reviewer bluntly labeled the staff as "the worst nursing staff I've ever dealt with," with complaints about the attitude of both nurses and visitors' interactions. Another pointed to "the worst attitude towards visitors and residents," and described the administrator as "useless," sitting behind a desk and shuffling paperwork rather than engaging with patients and families. There are also accounts of patients left in uncomfortable or unsafe conditions, including descriptions of a room with a dead cockroach, a clogged bathroom, and a general sense that basic cleanliness and prompt assistance were not consistently provided. In one stark report, a family claimed their loved one waited hours for help with bathroom needs, and that only physical therapy seemed to be allowed to assist. Other reviewers recounted meals arriving late or cold, with milk that was not served despite being on the tray, and a broader impression that concerns were not listened to or addressed in a timely fashion. A bystander's warning that this "the worst place ever" would lead them to remove their loved one quickly recasts the facility as an unsafe and unresponsive environment to some families.

    There are also comments directed at administration and corporate ownership that amplify concerns. A number of reviewers described the administrator as ineffective or rude and suggested the facility's corporate ownership was a source of ongoing worry, implying a disconnect between management and bedside care. In some cases, families felt the facility failed to coordinate appropriately with the hospital system or hospice, and one account highlighted a move away from hospice as medical issues were promptly addressed after transfer, implying that better coordination and medical attention could substantially change a patient's trajectory.

    Against these troubling depictions, other families offer a starkly different perspective - one that centers on transformation, effective care, and a welcoming, home-like environment. A recurring theme is the relief and improvement families saw after transferring a loved one to Brookshire Hillsborough from other facilities they viewed as inadequate. In one glowing update, a mother "thrived under the care of this excellent facility," with hospice care being appropriately stopped when medical issues were promptly addressed after the transfer. Reviewers repeatedly described exemplary nursing management, smooth administrative dealings, and a supportive, non-corporate atmosphere that allows care decisions to feel thoughtful and patient-centered. The emphasis here is on attentive nursing leadership, efficient admissions processes, and a sense that the facility is well organized and ready to respond to concerns. Families specifically praised the care and housekeeping staff as welcoming, and described an environment that instills peace of mind for visitors and residents alike.

    Personal connections to staff members frequently emerge in these positive accounts. Several reviewers highlighted particular healthcare providers who stood out for their compassion and competence. Nurse Norma is singled out as especially helpful during a panic attack, staying with a resident until they could breathe again. Dennis, the activities director, is described as genuinely caring and worthy of recognition for his compassion. Ceecee and Lea in activities are noted for making the environment engaging and supportive, and other reviewers compliment the rehab team, noting strong physical therapy and well-organized therapy schedules. The on-site kitchen and the quality of meals also appear as favorable notes in the positive reviews, with residents and families expressing appreciation for the consistency and taste of food when care teams were functioning smoothly. In several narratives, Brookshire staff helped families navigate insurance hurdles and discharge planning, with advocates like Morgan, Penny, and the broader team delivering reliable support for transitions back into an assisted living facility.

    There are also favorable stories about the rehab and long-term care experience that emphasize tangible, positive outcomes. Families report that patients who were in rehab or returning from hospital stays experienced meaningful improvements in mobility and independence, often attributing this to attentive caregiving, daily therapy sessions, and a team that listened and coordinated with family members. Comments about the staff's generosity toward families - such as allowing loved ones to visit at all hours and making residents feel welcome - underscore the sense of trust and open communication that some reviewers found essential to a good care experience. Several accounts mention the restoration of confidence in Brookshire after previously difficult transitions, with the facility earning praise for cleanliness, comfortable spaces for visiting, and a culture of kindness that appears to resonate strongly with many families.

    Ultimately, the collection presents a facility whose reputation hinges on the day-to-day reality of staffing and leadership. For some families, Brookshire Peak Resources stands out as a place of excellence - where management is responsive, where care teams collaborate effectively, and where patients and families feel valued and supported. For others, the same facility is a warning sign - a reminder that outcomes can vary dramatically from shift to shift and that patient safety, timely care, and respectful communication must be actively pursued and verified. The stories together suggest that prospective families should engage in comprehensive due diligence: visit multiple times, meet with admissions and nursing leadership, observe interactions across shifts, and assess how well the facility coordinates with hospitals, hospice, and insurance providers. In the end, Brookshire Hillsborough and its Peak colleagues appear to be a place capable of delivering outstanding, compassionate care on one hand, while also presenting serious concerns on the other - an environment where calm, professional care and excellent communication can coexist with frustration and alarm, depending on the day and the people staffing the unit.

    Features

    Housing

    • 80 resident community capacity 80 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Raleigh-Durham International (21 miles away) Raleigh-Durham International (21 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Peak Resources - Brookshire in Hillsborough, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available to help residents get around, whether it's for errands or social outings.

    For the tech-savvy, there is a computer center with Wi-Fi/high-speed internet access. Residents can enjoy delicious meals in the dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces remain clean and tidy.

    Residents have access to various recreational facilities, including a fitness room and a gaming room for staying active and engaged. There is also an outdoor space with gardens where residents can relax and enjoy nature. A small library is available for those who love to curl up with a good book.

    The community provides support for daily living activities such as bathing, dressing, and transfers, as well as 24-hour call system and supervision for peace of mind. Medication management is offered to ensure that residents are taking their medications correctly.

    Peak Resources - Brookshire also prioritizes mental wellness through its mental wellness program. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments.

    Concierge services are available to assist residents with any inquiries or requests they may have. Planned day trips and scheduled daily activities provide opportunities for socializing and exploration.

    Located in Hillsborough, NC, Peak Resources - Brookshire benefits from its convenient location near pharmacies, physicians' offices, restaurants, and places of worship.

    Overall, Peak Resources - Brookshire strives to provide exceptional care services in a comfortable environment where residents can maintain their independence while receiving assistance when needed.

    Nearby Places of Interest

    Physicians

    • Unc Family Medicine At Hillsborough (1.1 miles)
    • Duke Primary Care Hillsborough (1.2 miles)
    • Chapel Hill Implant and Oral Surgery Center (6.7 miles)
    • Avance Care (7.9 miles)
    • Garrett S Bressler, MD (8.1 miles)
    • Duke Primary Care Sage Road Pediatrics (8.4 miles)
    • Chapel Hill Pediatrics & Adolescents Pa (8.5 miles)

    Restaurants

    • Waffle House (1.3 miles)
    • McDonald's (1.4 miles)
    • Wooden Nickel Pub (1.6 miles)
    • Vinny's Italian Grill & Pizzaria (1.7 miles)
    • Whit's Frozen Custard (2 miles)
    • New Hope Market (4.6 miles)
    • Bralie's Sports Bar (5.7 miles)

    Places of Worship

    • St Matthew's Episcopal Church (1.5 miles)
    • Duke University Chapel (8.8 miles)
    • Church of Reconciliation PC USA (8.9 miles)
    • Judea Reform Congregation (9 miles)
    • Walnut Grove United Methodist Church (9.8 miles)
    • Yates Baptist Church (10 miles)

    Pharmacies

    • Walgreens (2.2 miles)
    • Global Rx (5.4 miles)
    • Walgreens (6.8 miles)
    • CVS Pharmacy (7.5 miles)
    • Walgreens (8.4 miles)
    • CVS Pharmacy (9.1 miles)
    • Walgreens (9.3 miles)

    Cafes

    • Starbucks (6.3 miles)
    • Starbucks (8.7 miles)
    • Starbucks (9 miles)
    • Starbucks (9.1 miles)
    • Panera Bread (10.3 miles)
    • Cocoa Cinnamon (10.7 miles)
    • Starbucks (10.7 miles)

    Parks

    • Homestead Skate Park (7.2 miles)
    • Cedar Falls Park (7.3 miles)
    • Whippoorwill Park (8.8 miles)
    • Hank Anderson Community Park (9.5 miles)
    • Northgate Park (10.6 miles)
    • Southern Community Dog Park (12.7 miles)
    • Soccer Fields At Southern Community Park (12.7 miles)

    Hospitals

    • Duke Hospital of Dentistry & Facial Pain (8.9 miles)
    • Durham Regional Hospital (10.1 miles)
    • North Carolina Cancer Hospital (10.9 miles)
    • UNC Transplant Clinic (10.9 miles)
    • UNC Hospitals Ambulatory Care Center (11.1 miles)

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