Trinity Ridge in Hickory, NC

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  • Interior

    A modern waiting room with orange and striped seating, featuring warm lighting and contemporary decor.
  • Outdoors

    A child peeks out from the top of a playground slide under the clear blue sky.
  • Decor

    A cozy interior featuring a dining table with blue chairs and a vase of white flowers.
  • Living Room

    A cozy living room featuring a stone fireplace, comfortable armchairs, and soft lighting.
  • Building

    A modern building with cars parked in front under a clear blue sky.
  • Architecture

    A modern residential building with green accents, viewed from a curved road on a sunny day.
  • Landscaping

    A view of a parking lot with flags flying in the background under a clear sky.
  • Outdoor

    A joyful moment shared between an elderly woman and her caregiver smiles in the sunshine.
  • Exterior

    A modern residential building with a combination of green and beige exterior.
  • Healthcare

    A modern healthcare facility on a clear sunny day.
  • Wheelchair

    A warm moment shared between a caregiver and an elderly woman enjoying a sunny day outside.
  • Assistance

    A young person helping an elderly woman, showcasing the beauty of kindness and support in the community.

Trinity Ridge in Hickory, NC

Trinity Ridge is a nursing home community in Hickory, NC.

Information last verified:

2140 Medical Park Drive, Hickory, NC 28602

For more information about senior living options: (866) 208-4318

4.1 from 47 reviews
5 stars
33
4 stars
3
3 stars
2
2 stars
1
1 stars
8

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2018

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Overall Review of Trinity Ridge

common 3 reviews mention this

Rehab therapy supports recovery

Residents and families describe rehab therapy that helps with recovery progress.

Several families mention therapy teams that actively supported a loved one’s progress, encouragement, and strength gains during a rehabilitation stay. One reviewer specifically tied improvements to physical and speech therapy alongside nursing support. Another described rehab after hip replacement as a path back home, with rehab staff providing helpful tools for recovery.

common 12 reviews mention this

Caring staff and compassionate care

Many reviewers describe staff members as kind, caring, and respectful throughout the stay.

Positive reviews repeatedly mention respectful, compassionate care from front desk through the residential halls. Multiple residents’ families describe nurses and caregivers as attentive to needs and willing to help, and several call out the overall staff as loving and helpful. Some reviewers also say the facility felt clean and well maintained, which they connect with the care experience they received.

common 7 reviews mention this

Clean, well-kept facility

Reviewers frequently comment on the facility being clean and well maintained.

A number of reviewers describe the building as clean and quiet, including comments about avoiding the usual nursing-home odor. Others praise housekeeping and overall upkeep, including one review that singled out a facility that looked great and was kept cleaner than expected in comparison to patient care. Not all feedback is positive, though—some complaints mention dirty bathrooms and floors that looked unclean.

common 4 reviews mention this

Food quality gets mixed reviews

Dining receives both praise and complaints from different reviewers.

Some reviewers say the food is delicious and that meals were enjoyable during their time at the community. Others describe dining as terrible, including a review that gave food the lowest possible score. One reviewer also linked food to weight loss outcomes, which adds to the range of experiences described.

caveat 7 reviews mention this

Staffing and responsiveness concerns

Several negative reviews raise concerns about staffing, follow-through, and responsiveness to calls.

A group of critical reviews allege delayed help, residents left waiting, and caregivers distracted by phones. Multiple reviewers also describe serious medical issues or worsening conditions during a stay, and one complaint states there was no prompt communication of apologies after a loss. Another review calls out a lack of training, and one family says nurses did not return calls, which left them frustrated. Taken together, the negative feedback focuses less on one-off problems and more on consistent responsiveness and care support.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Taco and Tequila Mexican Restaurant (14.7 miles)
  • Waffle House (16.2 miles)

Cafes

  • Starbucks (16.2 miles)

Places of Worship

  • Riverview Baptist Church (18.5 miles)

Pharmacies

  • CVS Pharmacy (18.8 miles)

Physicians

  • Primary Care Associates (18.9 miles)

Parks

  • Lake Norman State Park (23.5 miles)

Frequently Asked Questions

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