Trinity Ridge

Pros

• The staff at Trinity Ridge is attentive to the residents' needs and responds quickly to requests for assistance.
• The facility provides a safe environment with individualized care for each resident.
• Residents have access to various activities, including exercises and games, which enhance their rehabilitative experience.
• The tour of Trinity Ridge was informative, with staff being upfront about the services offered and the importance of individual care.
• The facility has convenient access to medical services, including doctors, lab work, and x-rays.
• Trinity Ridge accommodates residents' future needs by offering a Medicaid continuum and daily hospice services.

Cons

• Trinity Ridge is primarily motivated by profit rather than a genuine desire to help the elderly.
• They only want easy patients and are unwilling to take on those who require more care.
• The facility prioritizes cleanliness of the building over the well-being of the patients.
• The admissions office misled the family, promising a 100-day stay but attempting to discharge the patient after only one week.
• Staff took away necessary oxygen without proper justification, indicating a lack of attentiveness to medical needs.
• The staff appeared too busy to provide adequate assistance when needed.
• There were limited activities offered specifically for residents in the nursing home part of the facility, despite some positive aspects in rehabilitation areas.

Review

Trinity Ridge has garnered mixed reviews from families seeking care for their elderly relatives, with experiences ranging from significant dissatisfaction to notable appreciation. Some reviewers have expressed serious concerns about the facility's motivation and quality of care, while others highlight its merits in providing attentive service and a welcoming environment. These contrasting perspectives illustrate the complexity of choosing an appropriate nursing home or rehabilitation center for loved ones.

One reviewer raised strong objections to Trinity Ridge, asserting that the facility prioritizes profit over patient care, suggesting it seeks out only "easy patients" who require minimal assistance. This sentiment was compounded by allegations that the admissions office provided misleading information regarding a resident's expected stay duration. The reviewer emphasized that after just a week, their mother was being pressured to leave despite her medical needs, which included reliance on oxygen support that staff claimed could be discontinued. Such experiences raise serious questions about the ethical responsibilities of nursing homes in providing adequate medical care and following through on promises made during admissions.

Conversely, another family shared a more positive experience at Trinity Ridge. They noted that the staff responded promptly to calls for assistance—a stark contrast to another facility where waits could last hours. This attentiveness seemed to extend beyond immediate needs; families felt well-informed about their loved ones' conditions and ongoing requirements. The sense of responsiveness and dedication displayed by the caregivers contributed positively to the family's overall impression of the facility.

The decision-making process for selecting Trinity Ridge involved careful consideration of its location and recency—a mere two miles away from family members' homes and established only a year prior. The family appreciated these factors as part of their search for a suitable environment for their mother, who already had acquaintances residing at Trinity Ridge. The presence of recreational activities such as exercise classes, games, and outings via a bus bolstered their confidence in the community aspect of they hoped would enhance their mother’s quality of life.

Once they decided to secure an opening at Trinity Ridge, this family experienced commendable communication throughout an otherwise challenging logistics process marked by inclement weather delays while preparing for their mother's relocation from Connecticut. During initial interactions with staff members at Trinity Ridge, they were impressed by how upfront personnel were about important details concerning patient safety protocols and individualized care options designed specifically for residents’ unique needs.

Moreover, one particular assurance stood out: Trinity Ridge's provisions surrounding Medicaid continuity were critical in facilitating a smooth transition should financial difficulties arise in the future. Knowing that hospice services are available daily within the facility also reassured this family significantly; it alleviated fears regarding potential relocations due to changing care levels as health conditions evolve over time.

In summary, sentiments towards Trinity Ridge vary widely among families navigating eldercare decisions—some highlight systemic shortcomings in patient management whilst others applaud efficient service delivery within beautifully maintained surroundings filled with engaging activities designed specifically for older adults’ rehabilitation needs. Ultimately, prospective residents or guardians must weigh these diverse experiences carefully against personal expectations when considering this particular facility as part of their search for quality senior living options.

Restaurants

• Taco and Tequila Mexican Restaurant (14.7 miles)
• Waffle House (16.2 miles)

Cafes

• Starbucks (16.2 miles)

Places of Worship

• Riverview Baptist Church (18.5 miles)

Pharmacies

• CVS Pharmacy (18.8 miles)

Physicians

• Primary Care Associates (18.9 miles)

Parks

• Lake Norman State Park (23.5 miles)