Mountain View Family Homecare in Hickory, NC

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Mountain View Family Homecare

Mountain View Family Homecare in Hickory, NC

5276 Olde School Drive, Hickory, NC 28602

For more information about senior living options: (844) 490-3973

3.8 from 57 reviews
5 stars
38
4 stars
2
3 stars
1
2 stars
1
1 stars
15

Assisted Living Board and Care Home

Mountain View Family Homecare Costs & Pricing

Mountain View Family Homecare offers competitive pricing for its private room accommodations, with monthly costs set at $1,750. This rate is significantly lower than the average costs in Catawba County, which stands at $2,388, and even more favorable compared to the statewide average in North Carolina of $4,425. By providing an affordable alternative without compromising on the quality of care, Mountain View Family Homecare positions itself as an excellent choice for families seeking supportive living arrangements that align with their financial considerations.

Floor plansMountain View Family HomecareCatawba CountyNorth Carolina
Private$1,750$2,388$4,425

Overall Review of Mountain View Family Homecare

Pros

  • pro Dr. Witke is described as an excellent physician - professional, compassionate, and quick to arrange urgent care.
  • pro He promptly arranged hospital admission after reviewing tests, showing proactive, patient-centered care.
  • pro The reviewer was impressed by Dr. Witke's care for his wife, calling him an outstanding medical professional in the neighborhood.
  • pro Christi Lucas is described as an amazing provider who is caring and thorough.
  • pro The office is praised as up-to-date and well-coordinated, with staff described as friendly and helpful.
  • pro The Maiden facility is said to provide a great experience with excellent staff and doctors.
  • pro The practice is characterized as honest, thoughtful, compassionate, and thoroughly professional.
  • pro The staff, including Stephanie at the front desk, are described as sweet and kind to children.
  • pro The doctors are recognized as great listeners who explain diagnoses clearly and instill confidence.
  • pro Families express happiness and declare they will be lifetime patients due to the care received.

Cons

  • pro They turned him away with swelling on his head and severe eye pain because he missed his third appointment in 12 months, despite serious health issues.
  • pro The office manager allegedly lied six times and refused to provide a supervisor's contact information.
  • pro They care more about money than a human life, terminating him and leaving him unable to receive care.
  • pro The practice is described as terrible with terrible customer service and a cold-hearted attitude.
  • pro The receptionist was rude and unhelpful, making patients feel unwelcome and unable to ask questions.
  • pro They do not accept new patients unless referred by a friend or family member, a policy felt to be unprofessional.
  • pro The billing practices are sketchy, including double charging for wellness visits and doctor visits.
  • pro A phlebotomist allegedly threw a tantrum and failed to draw a vein, resulting in a misdrawn blood sample.
  • pro They failed to listen to patients' individual needs and prioritized insurance over proper care.

Review

Mountain View Family Homecare in Hickory is best suited for seniors who want a high-touch, physician-led primary care arrangement. The standout is a hands-on team that coordinates complex care rather than handing off responsibilities. Dr. Witke is repeatedly described as thorough, compassionate, and decisive - able to order tests, interpret results, and mobilize hospital-level care when needed. Christi Lucas earns consistent praise for patient-centered, reassuring service. For families managing chronic conditions - diabetes, weight control, cardiovascular risk - this setup delivers continuity, clear guidance, and a sense of being heard. It is a practical choice for those who value medical competence paired with personal connection over routine, impersonal visits.

Those who should consider alternatives are individuals who require uniformly courteous front-desk service and transparent pricing. Multiple reviews describe rude or unhelpful receptionists and billing practices perceived as opaque or overcharging. Some reports also suggest limited new-patient access, including referrals being required or outright denial of new patients. For seniors relocating or seeking care without established local ties, these administrative hurdles can derail beginnings of care and complicate medication refills. Families prioritizing a frictionless onboarding process and predictable costs may find a different practice offers steadier administrative reliability alongside strong clinical care.

On the professional side, the core strengths are medical competence and responsive communication. Dr. Witke is praised for not rushing through visits and for moving quickly when urgent intervention is warranted. The office's ability to coordinate with a cardiologist and other specialists reduces the burden on patients to manage referrals. The team is often described as friendly and efficient, with reports of timely appointment access and prompt lab results. For seniors who depend on reliable diagnosis, clear treatment plans, and coordinated care, these advantages can outweigh occasional administrative missteps.

Yet the downsides matter. Front-desk interactions and billing tensions appear in several reviews, sometimes undermining trust in the overall experience. Reports range from unhelpful attitudes to concerns about mischarges or disputed billing practices. Notably, some patients report difficulty joining the practice unless already connected to another patient, which jeopardizes continuity for new residents or relocated families. When administrative friction overlaps with a sensitive health journey, the risk rises of missed connections, delayed refills, and added stress during what already is a fragile period.

To decide wisely, prospective families should verify current new-patient policies and request transparent conversations with both Dr. Witke and Christi Lucas to assess compatibility. Seek a written statement of billing practices, insurance acceptance, and what constitutes a visit versus a wellness visit. Confirm appointment availability for acute needs and ask how care is coordinated with specialists and hospitals. For those with hearing loss or heavy reliance on phone communication, inquire about alternative contact options and written follow-ups to keep information accessible and accurate.

When alignment occurs, Mountain View Family Homecare offers a solid option for seniors seeking skilled primary care with strong coordination. The decisive factor is whether administrative reliability matches medical excellence - the ability to onboard smoothly, maintain transparent costs, and sustain courteous front-desk service. If those administrative elements feel uncertain, exploring alternatives that deliver comparable medical quality with steadier customer service is prudent. The bottom line is to prioritize clear expectations, proactive care planning, and a patient-centered approach that keeps the elder's health and peace of mind at the forefront.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mountain View Family Homecare is a cozy and welcoming board and care home located in Hickory, NC. Our community provides a warm and comfortable environment for seniors who require assistance with daily living activities.

Our fully furnished facility features a dining room where residents can enjoy delicious meals prepared by our experienced staff. We also have beautiful outdoor spaces and gardens for residents to relax and soak up the fresh air.

At Mountain View Family Homecare, we understand the importance of maintaining a clean and organized living space. That's why our dedicated housekeeping services ensure that our residents' rooms are always tidy and comfortable.

We strive to make the transition to our community as seamless as possible for our residents. Our move-in coordination service helps to take away the stress of moving by assisting with all necessary arrangements.

For communication needs, we provide private telephones and Wi-Fi/high-speed internet access throughout our facility so that residents can stay connected with their loved ones whenever they wish.

Our caring staff is trained to provide assistance with various daily activities such as bathing, dressing, and transferring. They also work closely with healthcare providers to ensure that each resident's unique medical needs are met. Special dietary restrictions, including diabetes diets, are accommodated in our meal preparation and service.

Transportation should never be an obstacle when it comes to accessing medical care. That's why we offer transportation arrangement for medical appointments, ensuring that our residents can easily attend important doctor visits.

To keep life vibrant at Mountain View Family Homecare, we organize scheduled daily activities that cater to different interests and abilities. These activities help promote socialization among residents while keeping them engaged and entertained throughout the day.

Overall, Mountain View Family Homecare is a nurturing environment where seniors can receive personalized care and support in a home-like atmosphere.

Nearby Places of Interest

Located just a short drive from Hickory, North Carolina, this area offers a variety of amenities to meet the needs of senior residents. From delicious Mexican cuisine at Taco and Tequila Mexican Restaurant to familiar favorites like Waffle House and Starbucks, there are plenty of dining options to choose from. Riverview Baptist Church provides a welcoming community for spiritual fulfillment, while CVS Pharmacy and Primary Care Associates ensure easy access to healthcare services. For outdoor recreation, Lake Norman State Park is just a short drive away, offering opportunities for seniors to stay active and enjoy nature. Overall, this part of Hickory provides a convenient and comfortable environment for senior living.

Restaurants

  • Taco and Tequila Mexican Restaurant (14.5 miles)
  • Waffle House (15.9 miles)

Cafes

  • Starbucks (15.9 miles)

Places of Worship

  • Riverview Baptist Church (18.2 miles)

Pharmacies

  • CVS Pharmacy (19 miles)

Physicians

  • Primary Care Associates (19 miles)

Parks

  • Lake Norman State Park (24 miles)

Frequently Asked Questions

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