Mountain View Family Homecare
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5276 Olde School Drive, Hickory, NC 28602
For more information about senior living options: (844) 490-3973
Mountain View Family Homecare offers competitive pricing for its private room accommodations, with monthly costs set at $1,750. This rate is significantly lower than the average costs in Catawba County, which stands at $2,388, and even more favorable compared to the statewide average in North Carolina of $4,425. By providing an affordable alternative without compromising on the quality of care, Mountain View Family Homecare positions itself as an excellent choice for families seeking supportive living arrangements that align with their financial considerations.
| Floor plans | Mountain View Family Homecare | Catawba County | North Carolina |
|---|---|---|---|
| Private | $1,750 | $2,388 | $4,425 |
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Dr. Witke is described as an excellent physician who is professional, compassionate, and quick to take action for his patients. Christi Lucas is praised as an outstanding provider whose patients feel heard, cared for, and supported during their wellness journeys. The Maiden facility's staff are consistently friendly, caring, and helpful, making prescriptions and appointments run smoothly. Reviewers note that Dr. Witke and Christi Lucas take time to answer questions and never rush during visits. The practice is regarded as up-to-date and well-connected with cardiology and other specialists, enabling integrated care. The care team is repeatedly described as compassionate, honest, thorough, and professional. Staff are commended for going the extra mile and coordinating with other providers to ensure comprehensive care. Patients report positive experiences, including prompt lab results and minimal wait times with Christi Lucas.
The doctor is described as terrible and the customer service as terrible. The receptionist is described as rude and unhelpful, with a bad attitude. The facility is described as terrible and lacking respect for customers. A reviewer rated the practice zero stars and called the service unacceptable. A phlebotomist allegedly gave up on finding a vein, causing delays. The reviewer claims trust was broken and that staff did not listen to patients' individual needs. The staff terminated the patient after missed appointments, forcing the family to navigate a confusing process. The billing is described as sketchy with poor business practices and double-charging.The collection of comments paints a picture of a medical practice that sits at the intersection of highly capable clinical care and uneven administrative experience. Across multiple reviews, patients and family members describe a care team that can be deeply effective, compassionate, and responsive when it comes to medical needs, while simultaneously revealing frustrations with scheduling, communication, and office management that can undermine trust and convenience. The stories span complex, serious health situations - cancer treatment, heart disease, vascular issues, eye problems, and age-related concerns - along with the everyday realities of getting timely refills, test results, and follow-up appointments.
Several narratives center on Dr. Witke, who repeatedly emerges as a standout physician in the eyes of patients. One reviewer hails him as an "excellent physician," noting his professionalism, compassion, and rapid action when a loved one needed immediate care. This account emphasizes Dr. Witke's ability to interpret lab results and CT findings quickly, facilitate hospital admission when necessary, and maintain a sense of urgency and attentiveness that patients appreciate during urgent moments. Other testimonials describe him as a physician who takes his time with patients, answers questions, and demonstrates thoroughness and care. In addition to his clinical acumen, the reports reflect a long-standing relationship with the practice, with some families noting that Dr. Witke has been their doctor for many years and that there is a strong sense of trust and continuity in care.
Equally positive is the praise for Christi Lucas, who appears in multiple reviews as a powerful, patient-centered presence in the clinic. Commenters describe her as helpful, friendly, and thorough, with one account attributing weight loss and better blood sugar control to her guidance. Patients frequently mention her ability to connect with families, her approachable demeanor, and her role in coordinating care alongside physicians and lab work. The appreciation for Christi Lucas is echoed by several families who emphasize how the front-desk and clinical staff work together to create a smooth experience, and they often highlight the supportive, "above-and-beyond" vibe she brings to wellness visits and ongoing care.
Beyond these two highly praised individuals, the practice receives numerous endorsements for overall patient experience and the sense that the providers are well-integrated with other specialists. Some reviewers celebrate the practice for its updated procedures, responsive scheduling, and seamless sharing of information with cardiologists and other specialists, which helps patients feel that their care is coordinated rather than fragmented. A few families express gratitude for how the team has managed complex medical journeys, including coordinating urgent procedures and following through on next steps after evaluations. In these accounts, the care teams are portrayed as reliable partners who listen and respond with competence.
However, the feedback is not uniformly positive, and the oral history of the practice includes significant concerns about administration and communication. Several reviewers recount frustrating experiences with scheduling, reminders, and the ability to reach the office, particularly for patients with hearing loss or those who are seriously ill and hard of hearing. One account describes a family that faced a sudden crisis when a loved one, already weakened by chemotherapy and other serious health conditions, was turned away due to a missed appointment. The reviewer emphasizes the compounding challenges of severe hearing loss, constant sickness, and the demanding medical calendar, all of which should have triggered additional support and accommodations rather than exit from care.
There is also a troubling thread about office management and interpersonal dynamics. A reviewer accuses an office manager, named Kim, of lying and withholding a supervisor's contact information, creating an impression of obstruction at the administrative level. The same account asserts that the supervisor's phone number was not provided and that the policy around communications became a source of conflict that intensified the sense of being abandoned during a critical period. Another review mentions a perceived misalignment with the practice's stated oath and pillars, arguing that the team failed to alleviate pain and health burdens in a manner consistent with the trust placed in them. In some voices, this frustration evolves into a critique that urgent needs - like refilling medications or arranging timely appointments - got deprioritized in favor of other considerations.
Even among the praise, there are cautionary notes about inconsistent service experiences. Some patients describe rude interactions with reception staff and a perception that front-desk personnel do not invite questions or provide supportive answers, which can color the entire visit. A few reviews highlight billing and policy ambiguities - such as concerns about duplicative charges during wellness visits or confusion about whether the practice is accepting new patients in the light of posted signs - creating a sense that the business side occasionally undermines the clinical strengths of the team. The combination of excellent medical care and uneven customer service creates a mixed impression, where patients feel both protected by competent clinicians and frustrated by administrative gaps.
Taken together, the collection reveals a practice with undeniable strengths in medical expertise, compassionate doctor-patient relationships, and cross-specialty coordination. The physicians are frequently described as thorough, responsive, and deeply invested in the well-being of their patients. The nursing and support staff - where the praise for Christi Lucas repeatedly centers - contribute to an atmosphere of care and attentiveness that many families rely on during long and arduous health journeys. Yet this same collection also exposes a pattern of administrative friction: communication bottlenecks, inconsistent outreach, and experiences that leave patients feeling overlooked or dismissed in moments when they most need consistent, accessible support. The contrast between medical excellence and administrative friction appears to be the defining tension across these reviews.
For families facing serious health challenges - cancer treatment, cardiovascular disease, and multi-system care - the clinical side of the practice is described as competent, compassionate, and responsive, with many testimonials attesting to the real difference this has made in urgent situations and ongoing wellness management. At the same time, there is a clear call for improved accessibility, clearer policies, and more reliable communication pathways. Performative excellence in medicine must be matched by steady, respectful, and transparent administrative support to ensure patients and their families feel empowered rather than overwhelmed as they navigate a complex network of care. The overall sentiment suggests a practice that can, and does, deliver outstanding medical outcomes, but that would benefit from strengthening its patient-facing processes to ensure every patient - especially those most vulnerable - receives consistent, compassionate, and dependable support.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mountain View Family Homecare is a cozy and welcoming board and care home located in Hickory, NC. Our community provides a warm and comfortable environment for seniors who require assistance with daily living activities.
Our fully furnished facility features a dining room where residents can enjoy delicious meals prepared by our experienced staff. We also have beautiful outdoor spaces and gardens for residents to relax and soak up the fresh air.
At Mountain View Family Homecare, we understand the importance of maintaining a clean and organized living space. That's why our dedicated housekeeping services ensure that our residents' rooms are always tidy and comfortable.
We strive to make the transition to our community as seamless as possible for our residents. Our move-in coordination service helps to take away the stress of moving by assisting with all necessary arrangements.
For communication needs, we provide private telephones and Wi-Fi/high-speed internet access throughout our facility so that residents can stay connected with their loved ones whenever they wish.
Our caring staff is trained to provide assistance with various daily activities such as bathing, dressing, and transferring. They also work closely with healthcare providers to ensure that each resident's unique medical needs are met. Special dietary restrictions, including diabetes diets, are accommodated in our meal preparation and service.
Transportation should never be an obstacle when it comes to accessing medical care. That's why we offer transportation arrangement for medical appointments, ensuring that our residents can easily attend important doctor visits.
To keep life vibrant at Mountain View Family Homecare, we organize scheduled daily activities that cater to different interests and abilities. These activities help promote socialization among residents while keeping them engaged and entertained throughout the day.
Overall, Mountain View Family Homecare is a nurturing environment where seniors can receive personalized care and support in a home-like atmosphere.
Located just a short drive from Hickory, North Carolina, this area offers a variety of amenities to meet the needs of senior residents. From delicious Mexican cuisine at Taco and Tequila Mexican Restaurant to familiar favorites like Waffle House and Starbucks, there are plenty of dining options to choose from. Riverview Baptist Church provides a welcoming community for spiritual fulfillment, while CVS Pharmacy and Primary Care Associates ensure easy access to healthcare services. For outdoor recreation, Lake Norman State Park is just a short drive away, offering opportunities for seniors to stay active and enjoy nature. Overall, this part of Hickory provides a convenient and comfortable environment for senior living.
Mountain View Family Homecare offers competitive pricing for its private room accommodations, with monthly costs set at $1,750. This rate is significantly lower than the average costs in Catawba County, which stands at $2,388, and even more favorable compared to the statewide average in North Carolina of $4,425. By providing an affordable alternative without compromising on the quality of care, Mountain View Family Homecare positions itself as an excellent choice for families seeking supportive living arrangements that align with their financial considerations.
Mountain View Family Homecare is located at 5276 Olde School Drive, Hickory, NC 28602 in Catawba County, North Carolina
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