Information last verified:
220 13Th Avenue Place Nw, Hickory, NC 28601
For more information about senior living options: (844) 490-3973
The staff are attentive, caring, and knowledgeable about residents' needs. The facility is clean and recently updated. The Greens at Viewmont goes above and beyond to keep residents comfortable and well cared for. Activities staff keep residents engaged with games, bingo, crafts, and social time. The therapy department helps residents regain independence and prepare for discharge. CNAs and nurses provide compassionate, high-quality care every day. Leadership and administration are supportive, responsive, and genuinely care for residents and families. The facility fosters a warm, family-like atmosphere where residents feel valued. Lisa Tapia, the social worker, is praised for her caring, professional approach and clear communication. Johnny Poovey, the administrator, is recognized for personal attention and outstanding leadership.
Inadequate care with never enough staff to handle patients' needs, leaving residents neglected. The facility was described as not livable, with a resident not bathed for 14 days and bedsores from not being moved. The front desk was not attentive to visitors, effectively ignoring them. The facility's conditions were worn down, with beds, showers, and floors in poor condition. Annette, the director of patient services and billing, was described as rude and unsympathetic. The facility was accused of mishandling care and denying any fault when issues were raised. A resident was left in a wet pull-up for days and not assisted after requesting a change, risking injury. Some staff were described as rude or irresponsible, with reports of lost patient clothes and poor communication.The Greens at Viewmont is best suited for families seeking aggressive, personalized rehabilitation in a warm, community-driven setting, along with solid long-term care when needed. This mid-sized Hickory facility shines for residents who want hands-on therapy, attentive nursing support, and daily engagement from a staff that treats recovery as a collaborative process. Short-term rehab after a hospital stay is a particular strength, with therapy teams able to move patients from bedbound to standing and toward home transition. It also serves well for long-term residents who value consistent relationships with caregivers, regular activities, and a sense of belonging within a close-knit campus.
Prospective families who prioritize staffing attentiveness, practical discharge planning, and a welcoming atmosphere will want to consider this community seriously. The Greens consistently earns praise for nurses, CNAs, and therapists who know their residents by name and pursue personalized goals. The administrative team, especially experienced leadership and social work, often acts as a conduit for families, smoothing transitions and coordinating services. The facility’s cleanliness, recent updates, and well-regarded therapy department create a backdrop where recovery feels achievable and daily life remains engaging. For families who measure success by recoveries that restore independence and by residents who feel “like family,” the Greens frequently meets that gauge.
Yet there are important caveats that can tilt the decision toward alternatives. Several reviews raise red flags about staffing adequacy at times, with reports of periods when patient needs felt insufficiently covered. A subset of accounts describes lapses in basic care or communication, including concerns about delays in assistance or maintenance issues on the more worn spaces. The occasional impression of understaffing, or of administrative friction, suggests that while the care team is capable and compassionate, reliability may vary by shift or hall. These concerns are not universal, but they are persistent enough to warrant diligence from families prioritizing flawless consistency and unambiguous accountability.
The core strengths, most notably the therapy program and daily culture, often offset notable shortcomings. The greens’ rehab can be transformative, with therapists who produce measurable improvements and a care team that collaboratively pushes residents toward home or greater independence. When therapy succeeds, it changes the trajectory of a resident’s life, and the staff’s willingness to go beyond the minimum is evident in many stories of patients regaining function and reclaiming confidence. The facility’s emphasis on community, activities, social work support, and family communication, adds resilience to the care plan, helping residents stay connected and engaged even during difficult recoveries. In times when staffing gaps arise, the high level of administrative accessibility and discharge planning remains a critical buffer, guiding families through transitions with a clear point of contact.
Long-term care and daily living at The Greens benefit from a culture of attentiveness and predictability. Residents frequently speak highly of individual caregivers, nurses and CNAs who “care like family,” and a social work team that coordinates resources, communicates openly, and keeps families informed. The clinical leadership, including the Director of Nursing and the administrator, is often cited as a stabilizing force that shapes the overall tone of the campus. The kitchen, housekeeping, and transportation teams receive commendations for reliability and courtesy, and the therapy-to-home paradigm is reinforced by a facility-wide commitment to helping residents stay as independent as possible. Still, it is wise to acknowledge the mixed feedback on some days when care felt inconsistent or when rooms and equipment showed wear that points to broader maintenance needs.
Bottom-line guidance for families navigating a decision about The Greens at Viewmont centers on matching expectations to experience. If a priority is a high-engagement rehab that produces tangible progress and a caregiving staff that treats residents with warmth and personal attention, this community earns a strong recommendation. Prospects should verify current staffing patterns, request up-to-date schedules for therapists, and speak with residents on different halls to gauge consistency. Tours should include conversations with the social worker and the director of nursing to understand discharge planning processes, long-term care options, and how the building’s renovation work has translated into daily operations. For families with highly sensitive expectations about flawless, 24/7 responsiveness and rock-solid maintenance, it is prudent to explore alternative facilities known for ultra-stable staffing and firmer accountability. The Greens at Viewmont is a compelling choice for those who prize dedicated therapy, a genuine sense of community, and a responsive leadership team, provided thorough due diligence is conducted to confirm current performance in areas where past concerns have cropped up.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brian Center Health & Rehab Hickory Viewmont is an inviting assisted living community located in Hickory, NC. Our community offers a variety of amenities and care services to ensure our residents' comfort and well-being.
For our residents' convenience, we provide a beauty salon for all their grooming needs. They can also enjoy watching their favorite TV shows with cable or satellite TV in their own private rooms. Community-operated transportation is available for those who need assistance getting around town. Additionally, we have a computer center where residents can stay connected with loved ones.
Our spacious dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by our skilled staff. We can accommodate special dietary restrictions to ensure everyone's specific needs are met. For residents who prefer to cook their own meals, we offer fully furnished kitchenettes.
To keep our residents active and engaged, we have various amenities and activities available on-site. They can work out in our fitness room or participate in games in our gaming room. Our beautiful garden provides a tranquil space for relaxation and outdoor activities. Residents can also explore the small library or socialize with others in the wellness center.
In terms of care services, we have a 24-hour call system in place along with 24-hour supervision to ensure assistance is readily available whenever needed. Our dedicated staff provides assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive proper medical attention.
We understand the importance of mental wellness, which is why we offer a mental wellness program designed to promote emotional well-being among our residents.
Transportation arrangements are made for non-medical purposes as well as for doctors' appointments.
Our community fosters an inclusive and engaging environment through resident-run activities and scheduled daily activities. Additionally, concierge services are available to cater to any specific requests or needs from our residents.
Overall, Brian Center Health & Rehab Hickory Viewmont provides a comfortable and inviting assisted living community with a range of amenities and care services to meet the diverse needs of our residents.
Brian Center Health & Rehab Hickory Viewmont is located at 220 13Th Avenue Place Nw, Hickory, NC 28601 in Catawba County, North Carolina
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