Kindred Hospital East Greensboro

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Kindred Hospital East Greensboro

Information last verified:

2401 South Side Boulevard, Greensboro, NC 27406

For more information about senior living options: (844) 490-3973

4.3 from 108 reviews
5 stars
84
4 stars
7
3 stars
1
2 stars
2
1 stars
14

Overall Review of Kindred Hospital East Greensboro

Pros

  • pro Staff at Kindred Hospital were consistently kind, attentive, and focused on patient and family needs.
  • pro Nurses and CNAs were informative, proactive, and kept families updated on patients’ conditions.
  • pro The wound care, respiratory, PT, and OT teams were highly skilled and demonstrated compassionate care.
  • pro The interdisciplinary teams held weekly Zoom meetings to provide thorough updates and involve families in care planning.
  • pro Patients and families felt safe and well cared for, with staff treating them with dignity and respect.
  • pro Case managers and patient advocates, such as Sheniah and Ashley, were proactive in coordinating care and communicating plans.
  • pro Discharge planning and transitions to rehab or home were well organized, with clear next steps provided.
  • pro The facility maintained a clean, welcoming environment, contributing to a positive experience.
  • pro Families appreciated the reliability of updates, transparency, and the staff’s willingness to go above and beyond.

Cons

  • pro The facility is described as not safe for vulnerable patients, with warnings not to trust Kindred Hospital with a loved one.
  • pro A reviewer claims basic hygiene was neglected, leaving patients red and raw and gowns not changed.
  • pro It is alleged that patients were discharged prematurely, even when they could not speak or move properly.
  • pro Staff are described as rude, unprofessional, and dismissive when families asked questions.
  • pro There are accusations of HIPAA violations and private information being shared with unauthorized people.
  • pro Medical errors are claimed, such as improperly removing surgical staples without permission.
  • pro Some reviews say paperwork was lost or that staff attempted to push releases to other facilities to suit administrative needs.
  • pro It is alleged there were no RNs or wound care on weekends, leading to patient harm.
  • pro One reviewer states the hospital should be shut down and that staff hid in rooms using their phones instead of caring for patients.
  • pro A reviewer claims the facility pressures families to leave five-star reviews before any care is provided.

Review

Kindred Hospital Greensboro is best suited for families confronting complex, long-term rehabilitation needs where a patient requires ongoing medical management, trach/vent care, wound care, and coordinated therapy to move toward a return to independent or semi-supported living. The community shines when the goal is deep interdisciplinary collaboration: a seamless blend of physicians, nurses, wound care, respiratory therapy, PT/OT, dietetics, and case management that keeps the care plan centered on both medical progress and practical next steps. For loved ones with advanced needs who benefit from regular, structured family involvement, especially through scheduled Zoom or in-person family debriefs, Kindred provides a framework that helps families stay informed, engaged, and prepared for discharge or transition to rehab or home care.

That said, a clear segment should consider alternatives. Families with either lower-acuity needs or heightened sensitivity to reported inconsistencies may prefer facilities with more stable staffing patterns, tighter weekend coverage, and a stricter emphasis on routine hygiene and infection control. Some reviews raise red flags about basic care lapses, communication gaps, and discharge practices, including HIPAA concerns and perceived rushed transitions. For those prioritizing a setting with fewer reports of such issues, exploring other LTACHs or skilled nursing environments with a longer track record of maintaining patient privacy, consistent RN presence on weekends, and transparent bedside updates could be prudent. In short, the decision hinges on tolerance for variability and a priority on aggressive rehab coupled with robust family communication.

The strengths of Kindred Greensboro are compelling enough to offset many of the concerns when the priority is aggressive rehabilitation and transparent care coordination. The facility’s depth of expertise on long-term airway management, wound care, dialysis-enabled patients, and trach weaning translates into measurable gains for patients who arrive with major medical complexity. Families consistently highlight the value of an integrated team that executes frequent updates, meticulous care planning, and proactive pacing of therapy, especially OT/PT and respiratory services. The weekly or regular Zoom meetings, led by a patient advocate or case manager, provide a reliable touchpoint for loved ones who cannot be on site daily. This level of engagement helps families understand the trajectory, celebrate progress, and advocate effectively when adjustments are needed.

However, the perceived risks are not negligible. A subset of reviews describes experiences that feel chaotic or unsafe, with concerns about basic hygiene, inconsistent attention on weekends, and disjointed communications that left some families feeling out of the loop. Instances of discharge decisions that appeared misaligned with a patient’s medical readiness, or lapses in privacy and documentation, serve as warning signs. The strongest defense against these risks is proactive due diligence: insist on meeting the IDT (interdisciplinary team) schedule, request direct access to the attending physician for questions, confirm the social work and case management processes, and verify the hospital’s track record on HIPAA compliance and discharge planning. When families demand clear accountability and rapid escalation pathways, Kindred’s established Zoom debriefs and patient advocacy structure can be leveraged to enforce those expectations.

Practically, prospective families should enter with a set of firm, focused questions and a plan for ongoing oversight. Ask to see the weekly or monthly care plans and the cadence of updates from each discipline. Confirm that a dedicated case manager or patient advocate remains your primary contact and that Zoom or on-site family meetings are consistently available, especially as discharge approaches. Clarify the facility’s weekend staffing model, the wound care program’s cadence and success metrics, and the process for obtaining timely updates on test results, medication changes, and rehab milestones. Ensure the DDNR (do-not-resuscitate/advanced directives) and end-of-life preferences are clearly posted and understood by all team members at the bedside to prevent the kinds of gaps that repeatedly surface in some reviews.

In the end, Kindred Greensboro presents a compelling option for families prioritizing depth of rehab, comprehensive medical management, and active family involvement. When the care goals are to wean a patient off ventilation or trach, to address complex wounds, and to transition to a skilled nursing or rehab setting, the advantages, highly capable clinical teams, transparent communication structures, and coordinated therapy, often outweigh the risks. Yet for families who cannot tolerate reports of hygiene lapses, questionable discharge timing, or inconsistent updates, it is wise to compare with other LTACHs or rehab-focused facilities that emphasize consistent weekend coverage and stricter bedside protocols. With clear expectations set and a plan for rigorous family communication, Kindred Greensboro remains a strong, results-oriented choice for the right patient and family.

Features

Housing

  • 23 resident community capacity 23 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Piedmont Triad International (10 miles away) Piedmont Triad International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Kindred Hospital East Greensboro in Greensboro, NC is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The facility provides a fully furnished living space with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.

Residents can enjoy delicious meals in the dining room or have their dietary restrictions catered to through special meal preparation services. Additionally, there is the option for restaurant-style dining, giving residents an opportunity to socialize while enjoying their meals.

For relaxation and outdoor activities, the community offers beautiful outdoor spaces and gardens where residents can spend time outdoors or engage in leisure activities. There is also a small library for those who enjoy reading.

The staff at Kindred Hospital East Greensboro provides 24-hour supervision and assistance with various activities of daily living such as bathing, dressing, and transfers. The community also offers medication management services to ensure the proper administration of medications.

To promote mental wellness, the community has a mental wellness program in place that focuses on providing emotional support and engagement for all residents. Additionally, there are resident-run activities as well as scheduled daily activities to keep residents engaged and entertained.

The convenient location of this assisted living community offers easy access to various amenities nearby. These include two cafes for socializing or grabbing a quick bite, one pharmacy for medical needs, three physicians' offices for healthcare appointments, fourteen restaurants for dining out options, three places of worship for spiritual needs, and one theater for entertainment purposes.

Overall, Kindred Hospital East Greensboro provides a comfortable and supportive environment where residents can receive personalized care while enjoying numerous amenities that enhance their quality of life.

Nearby Places of Interest

Restaurants

  • Stamey's Barbecue (3.3 miles)
  • Kickback Jack's (3.6 miles)
  • Hops Burger Bar (3.7 miles)
  • Chipotle Mexican Grill (3.8 miles)
  • Print Works Bistro (4 miles)
  • McDonald's (4.1 miles)
  • Harper's Restaurant (4.2 miles)

Cafes

  • Caribou Coffee (4.3 miles)
  • Panera Bread (4.6 miles)
  • Starbucks (5.8 miles)
  • Starbucks (7 miles)
  • Starbucks (7.1 miles)
  • Starbucks (8.7 miles)
  • Panera Bread (10.9 miles)

Physicians

  • Eagle Family Medicine At Triad (4.5 miles)
  • Greensboro Orthopaedics (4.5 miles)
  • Greensboro Imaging (4.6 miles)
  • Carolina Surgical Arts (5 miles)
  • Greensboro Orthopedics (5 miles)
  • Guilford Family Dentistry (6 miles)
  • Southeastern Eye Center Add to Favorites (6.5 miles)

Places of Worship

  • Pinecroft Baptist Church (4.5 miles)
  • Lindley Park Baptist Church (4.5 miles)
  • Christ United Methodist Church (4.8 miles)
  • Immaculate Heart of Mary Catholic Church (13.8 miles)

Pharmacies

  • Walgreens (4.5 miles)
  • Walgreens (5.7 miles)
  • CVS Pharmacy (6.7 miles)
  • Walmart Pharmacy (7 miles)
  • Walmart Pharmacy (7.4 miles)
  • Walgreens (7.5 miles)
  • CVS Pharmacy (8.7 miles)

Theaters

  • Regal Greensboro Grande & RPX (4.5 miles)
  • AMC CLASSIC Greensboro 18 (6.1 miles)
  • Regal Palladium & IMAX (10.6 miles)

Hospitals

  • Bethany Cardiology (11.4 miles)
  • Cone Health Alamance Regional Medical Center (15 miles)

Parks

  • Springwood Park (12.5 miles)

Frequently Asked Questions

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