Kindred Hospital East Greensboro
Save2401 South Side Boulevard, Greensboro, NC 27406
For more information about senior living options: (844) 490-3973
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The nurses and staff are very kind and responsive to patients' needs. Maria and Candris are awesome and diligently provide the best care. The 3rd-floor team, including Supervisor Sharon-Ron, Tia, Chelsea, and Jennifer, are kind, helpful, and responsive. They treat patients and families with care and talk to them as they would their own family. Lisa is always in a good mood and brings joy to those around her. Nurse Kim demonstrates patience and helps families learn procedures for discharge. CNAs are very nice, helpful, and consistently go above and beyond. The staff - from Case Management to cleaning - are excellent and compassionate. DJ McLaughlin (clinical liaison) and Shannon (case manager) provide patience, support, and detailed information to guide families through care and next steps.
There were numerous issues during her stay that showed a complete lack of care and professionalism. There was neglect of basic hygiene, with her backside and private areas red and raw from not being cleaned or changed regularly. Cleanliness was lacking, as her gown was not being changed and she was often left dirty. She experienced premature discharge after only 25 days, despite medical recommendations for a longer stay, while she still couldn't speak or move properly. Staff were unprofessional, being rude or dismissive when questions were asked and labeling the family as "rude" for advocating for her. HIPAA violations occurred, with private health information shared with people not on her approved care list. Medical errors happened, including the improper removal of surgical staples without permission or proper clearance. She missed a critical follow-up appointment because Kindred failed to send it. Do-not-resuscitate directives were ignored, and staff attempted to resuscitate, crushing her lung and leading to death.Across a broad set of experiences shared about Kindred Hospital, the picture that emerges is a hospital that can deliver exceptionally compassionate, attentive care on some floors and with some teams, while at other times families report alarming lapses in basic hygiene, communication, and adherence to medical directives. Several reviews celebrate the warmth and responsiveness of the staff, applaud the thoroughness of case management, and describe a care environment where families feel their loved ones are treated with dignity and respect. At the same time, other accounts voice serious concerns about safety, privacy, and consistency, reminding readers that experiences can vary markedly from one patient to another.
A consistent thread in the more positive narratives centers on the 3rd floor and the broader Kindred team's dedication to patient placement, education, and compassionate interaction. Reviewers repeatedly commend the nurses and ancillary staff for being kind and responsive to patient needs, making families feel comfortable with overnight stays, and treating patients as they would their own family. Specific names stand out: Maria and Candris are described as awesome and diligent in ensuring patient comfort and helping families navigate placement. The 3rd floor supervisor, Sharon-Ron, along with Tia, Chelsea, and Jennifer, are cited for their kindness, willingness to help, and timely responsiveness. One caregiver highlights Lisa for her consistently uplifting mood and her ability to bring joy while staying ready to assist in any way. Nurse Kim is recognized for patience, especially in teaching families how to manage procedures after discharge. The case management team earns praise for guiding families through the process, which is repeatedly described as thorough and supportive.
Care on the 4th floor is also singled out in several reviews, with thanks directed toward a group that includes Sheniah, Liz, Deanna, Jennifer, Rabi, Shy, Robbie, DZ, and both Jennifers, along with the PT, OT, and Speech Therapy teams. Families express appreciation for being treated with dignity, for being checked on regularly, and for staff who are proactive in repositioning patients and ensuring consistent daily care. Across these accounts, families emphasize that staff communicate clearly about what is happening with their loved ones, explain care plans, and provide reassurance during what can be an anxious time. There is a sense that the hospital's interdisciplinary approach - nurses, therapists, case management, and support staff - can deliver a well-coordinated level of care that helps families feel confident in leaving their loved ones in Kindred's hands.
Beyond the floor-specific praise, some reviews tell deeply grateful stories of recovery and discharge. One family recounts how their father was transported to Kindred from Atrium Cabarrus ICU with trach and dialysis and ultimately discharged to a rehab facility within two weeks. They highlight the transport team, nursing staff, case managers, physicians, respiratory therapists, and therapists as extraordinary and patient-focused. They stress the value of virtual family updates, the patient-centered plan of care, and the availability of detailed information about next steps. In this account, the clinical liaison DJ McLaughlin and case manager Shannon receive particular thanks for patience, thorough explanations, and consistent updates - described as going above and beyond to ensure a smooth transition and reliable communication.
Yet alongside these positive experiences, other reviewers present a starkly different view. One family, in an extensively critical review, urges readers not to send a loved one to Kindred Hospital, listing a litany of alleged failings that span hygiene and cleanliness, discharge decisions, staff professionalism, privacy, and medical care. The list includes neglect of basic hygiene, with a family member arriving home with red and raw skin due to inadequate cleaning and changing; gowns allegedly left unchanged and a general sense of dirty or unattended conditions; a discharge perceived as premature against specialist recommendations; rude or dismissive staff when questions were raised and even labeling advocacy as rude; alleged HIPAA violations involving sharing private health information with unapproved individuals; improper removal of surgical staples; missed follow-up appointments; staff accused of neglecting patient needs in favor of personal phone use; and claims of physical harm and underarm injuries. The reviewer asserts that Kindred Hospital failed to meet standards of care, ethics, and safety, portraying the facility as unsafe for vulnerable patients.
A separate, detailed account describes a transfer from Roanoke, VA to Kindred Hospital in Greensboro, NC that began with careful planning and a desire to ensure smooth communication for a family already managing a lengthy recovery. The family and social worker anticipated clear information about visiting hours, room amenities, and patient access to phones. However, they describe delayed responses from the assigned social worker and nurse, limited updates, and a lack of timely information about the patient's status after transport. The narrative notes that the family eventually learned the patient could have a landline, but concerns persisted about timely updates. A critical moment arrives with a physician's grave-manner remark that "Something's wrong with your mother," followed by a sequence of events culminating in the patient's death after a Do Not Resuscitate order was reportedly not followed and critical records were not readily accessible. The family alleges that the DDNR was not posted in the patient's room and that essential steps to honor the directive were not followed, a claim they frame as a fundamental failure in patient rights, safety, and ethics. They describe the hospital's handling of the situation as insufficient and say their mother's end-of-life care and communication fell far short of expectations, leaving them with a lasting sense of dissatisfaction and concern about accountability.
Taken together, these reviews paint a hospital environment where excellence and compassion can be found in dedicated staff and well-coordinated interdisciplinary teams, but where patient safety and communication gaps can also occur, with serious consequences. The consistently praised experiences underscore how crucial hands-on care, respect for patients and families, and proactive case management can be to a healing journey. The more troubling accounts remind readers that even in a facility with strong staff and positive moments, lapses - whether in hygiene, privacy, procedural safeguards, discharge timing, or adherence to patient directives - can profoundly affect outcomes and family trust.
If there is a takeaway for prospective patients and families, it is to seek out and document detailed, ongoing communication with the care team, confirm care plans and discharge expectations in writing, and ask about how Do Not Resuscitate orders and other advanced directives will be honored in real-time. It also highlights the value of speaking with multiple members of the care team - including case management, nurses, and physicians - so that care decisions are transparent and aligned with the patient's goals. The experiences shared here collectively suggest that Kindred Hospital can provide remarkably compassionate and skilled care when teams are aligned and communicative, but they also flag a need for consistent standards across floors and a robust approach to privacy, safety, and family engagement to ensure every patient receives trustworthy, safe, and respectful treatment.
23 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kindred Hospital East Greensboro in Greensboro, NC is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The facility provides a fully furnished living space with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.
Residents can enjoy delicious meals in the dining room or have their dietary restrictions catered to through special meal preparation services. Additionally, there is the option for restaurant-style dining, giving residents an opportunity to socialize while enjoying their meals.
For relaxation and outdoor activities, the community offers beautiful outdoor spaces and gardens where residents can spend time outdoors or engage in leisure activities. There is also a small library for those who enjoy reading.
The staff at Kindred Hospital East Greensboro provides 24-hour supervision and assistance with various activities of daily living such as bathing, dressing, and transfers. The community also offers medication management services to ensure the proper administration of medications.
To promote mental wellness, the community has a mental wellness program in place that focuses on providing emotional support and engagement for all residents. Additionally, there are resident-run activities as well as scheduled daily activities to keep residents engaged and entertained.
The convenient location of this assisted living community offers easy access to various amenities nearby. These include two cafes for socializing or grabbing a quick bite, one pharmacy for medical needs, three physicians' offices for healthcare appointments, fourteen restaurants for dining out options, three places of worship for spiritual needs, and one theater for entertainment purposes.
Overall, Kindred Hospital East Greensboro provides a comfortable and supportive environment where residents can receive personalized care while enjoying numerous amenities that enhance their quality of life.
Kindred Hospital East Greensboro is located at 2401 South Side Boulevard, Greensboro, NC 27406 in Guilford County, North Carolina
Kindred Hospital East Greensboro on seniors.fyi includes 5 photos including images showing reception, interior, healthcare, rehabilitation, building, exterior, landscaping, pathway, and more.
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