Guilford Health Care Center in Greensboro, NC

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  • Building

    A small brick building with an awning over the entrance, surrounded by shrubs and trees.
  • Bedroom

    A patient in a hospital bed being attended to by medical staff.
  • Windows

    A healthcare professional smiles while working at a desk in a well-lit office environment.
  • Exercise Equipment

    A rehabilitation gym equipped with various exercise machines and therapy tools.
  • Office

    A smiling woman standing in an office, holding a folder with documents.
  • Workspace

    A well-organized office workspace featuring a computer setup with a mouse and keyboard.

Guilford Health Care Center in Greensboro, NC

2041 Willow Road, Greensboro, NC 27406

For more information about senior living options: (844) 490-3973

4.3 from 113 reviews
5 stars
80
4 stars
13
3 stars
5
2 stars
2
1 stars
13

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    Overall Review of Guilford Health Care Center

    Pros

    • pro The staff are very courteous and care about the patients.
    • pro Guilford Health Care Center is an outstanding facility with caring, attentive staff and a great activities program.
    • pro The DON and Administrator are exceptional leaders who ensure everything runs smoothly.
    • pro The residents seem genuinely happy and well cared for.
    • pro The rehab staff are exceptional; PT, OT, and speech therapy are wonderful and go above and beyond.
    • pro The facility is very clean and well maintained, with no odors.
    • pro The staff make residents feel like family and are supportive and compassionate.
    • pro The care teams take real good care of loved ones, and families are pleased with the staff.
    • pro The dining staff provide good meals, and the food is often described as inviting and enjoyable.
    • pro The center feels like a warm, home-like environment with a welcoming atmosphere.

    Cons

    • pro One reviewer called Guilford Health Care Center absolutely horrible, citing lost clothes, days without showers, and filthy bedsheets.
    • pro Another reviewer warned to avoid the facility, accusing it of caring more about money than patients.
    • pro Several accounts describe staff as unprofessional with negative attitudes and calls for help often ignored.
    • pro Patients report missing or delayed medications that led to hospital visits.
    • pro Family members say call bells go unanswered and residents rarely receive assistance.
    • pro The food is described as terrible and sometimes unsuitable for residents' diets.
    • pro Bathrooms are criticized for lacking showers and being poorly cleaned, with care sometimes skipped.
    • pro There was a report of insufficient oxygen equipment, putting a patient at risk during transport.
    • pro The facility is described as old and in need of renovation.
    • pro Residents are said to be left in soiled conditions for extended periods.
    • pro Noise and disruptive behavior, including banging doors and foul language, were reported.

    Review

    Guilford Health Care Center in Greensboro is best suited for families pursuing aggressive rehabilitation and a therapy-driven approach to recovery, especially after surgery, stroke, traumatic brain injury, or other events that require daily skilled oversight. The center tends to deliver solid rehab outcomes when residents are oriented toward functional gains and returning home. Those who want a warm, activity-rich environment with attentive therapists and a clearly visible emphasis on progress will find this community aligns with those goals.

    But this portrait is not one-note. The facility earns praise for leadership stability and a patient-centered culture in many reviews: the DON and administrator are frequently cited for smooth operations, and the therapy team is repeatedly praised for thoughtful, individualized plans. The activities department is described as engaged, the spaces are clean, and the overall atmosphere often feels welcoming and home-like. In short, Guilford Health Care Center can feel like a well-run rehab house where residents are treated with dignity and care, and where the care team goes the extra mile to help people regain independence.

    However, the record includes persistent cautions. Several reviews flag recurring gaps in nursing responsiveness, inconsistent med administration timing, and communication lapses that leave families anxious about daily needs. There are troubling anecdotes about delays in call-bell response, changes in condition not promptly relayed, and care lapses that prompted transfers or hospital visits. Critics also describe aging interiors and bathrooms that feel dated or in need of refresh, which adds risk for residents with high medical complexity who require constant, reliable oversight. These concerns are not universal, but they do color the overall risk profile.

    Despite those concerns, the rehab strengths frequently blunt the negatives. The PT/OT teams are praised for launching targeted plans quickly and helping residents progress toward home with real, measurable gains. Structured rehab programs - such as Jump Start Meetings and Recovery Map - signal a proactive approach that resonates with families seeking discharge to home or to less-intensive settings. Cleanliness and respectful conduct appear consistently in many accounts, and when care hits the mark, families report meaningful improvements, lower readmission risk, and a restored sense of forward momentum for their loved ones.

    For families evaluating this community, certain checks matter most. Seek current input from the DON or facility leadership on staffing quality and medication-management protocols, and request to observe how daytime and nighttime teams coordinate care. Tour the rehab spaces and observe call-bell responsiveness, then ask for concrete recent examples of care planning and doctor communication. If long-term placement is anticipated, verify bed availability and probe dietary accommodations to ensure meals meet dietary needs and preferences. Finally, understand the financials - what is included in rehab versus long-term rates - and weigh the importance of a consistently high nursing standard against the strong rehab track.

    Overall Guilford Health Care Center stands out as a practical, capable choice for families prioritizing rehab outcomes and a compassionate therapy culture, provided there is tolerance for uneven nursing consistency and an aging facility. For those whose decision hinges on flawless daily nursing, airtight med management, and a modern, showroom-like environment, alternatives should be compared carefully. The right family will find a team capable of driving meaningful recovery and offering genuine peace of mind, but a careful site visit, direct conversations with leadership, and a clear, customized care plan are essential before committing.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Piedmont Triad International (11 miles away) Piedmont Triad International (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Guilford Health Care Center in Greensboro, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon for on-site hair and beauty services, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and a computer center allows residents to stay connected.

    Dining options are abundant with a dining room providing restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure each resident's unique needs are met. Additionally, a small library is provided for residents to relax and enjoy some quiet time.

    The community also prioritizes wellness and fitness with a fitness room and outdoor space where residents can engage in physical activities. A wellness center offers access to resources that promote mental and emotional well-being. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with friends and family.

    In terms of care services, Guilford Health Care Center provides 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure proper medication dosage and timing. A mental wellness program focuses on supporting residents' mental health needs.

    Concierge services are available to cater to individual requests and help plan day trips or organize resident-run activities. Scheduled daily activities provide opportunities for socialization and engagement within the community.

    Located in Greensboro, NC, the Guilford Health Care Center enjoys easy access to nearby pharmacies, restaurants, and places of worship for convenience.

    Overall, this assisted living community offers a comfortable and convenient environment where seniors can receive personalized care while enjoying numerous amenities, engaging activities, and maintaining their independence.

    Nearby Places of Interest

    This part of Greensboro, North Carolina, offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several restaurants nearby such as Stamey's Barbecue and Print Works Bistro, there are plenty of dining options to choose from. Additionally, there are places of worship like Pinecroft Baptist Church and Christ United Methodist Church for spiritual fulfillment. The availability of pharmacies such as Walgreens and CVS Pharmacy ensures easy access to medications and healthcare needs. For leisure activities, cafes like Caribou Coffee and Starbucks provide cozy spots to relax with friends or enjoy a good book. Physicians' offices like Eagle Family Medicine At Triad and Greensboro Orthopaedics offer medical care in close proximity, while theaters such as Regal Greensboro Grande & RPX provide entertainment options. Overall, this area provides a well-rounded community with essential services for seniors looking to settle down in Greensboro.

    Restaurants

    • Stamey's Barbecue (4 miles)
    • Hops Burger Bar (4.4 miles)
    • Kickback Jack's (4.4 miles)
    • Chipotle Mexican Grill (4.7 miles)
    • K&W Cafeteria (4.7 miles)
    • Print Works Bistro (4.8 miles)
    • Jake's Diner (4.9 miles)

    Places of Worship

    • Pinecroft Baptist Church (4.7 miles)
    • Lindley Park Baptist Church (5.2 miles)
    • Christ United Methodist Church (5.6 miles)
    • Immaculate Heart of Mary Catholic Church (14.2 miles)

    Pharmacies

    • Walgreens (4.9 miles)
    • Walgreens (5.9 miles)
    • CVS Pharmacy (7.3 miles)
    • Walmart Pharmacy (7.7 miles)
    • Walgreens (7.8 miles)
    • Walmart Pharmacy (7.9 miles)
    • CVS Pharmacy (8.7 miles)

    Cafes

    • Caribou Coffee (5.1 miles)
    • Panera Bread (5.5 miles)
    • Starbucks (6.7 miles)
    • Starbucks (7.6 miles)
    • Starbucks (7.7 miles)
    • Starbucks (9.5 miles)
    • Panera Bread (11.3 miles)

    Physicians

    • Eagle Family Medicine At Triad (5.2 miles)
    • Greensboro Orthopaedics (5.3 miles)
    • Greensboro Imaging (5.3 miles)
    • Greensboro Orthopedics (5.9 miles)
    • Carolina Surgical Arts (5.9 miles)
    • Guilford Family Dentistry (6.7 miles)
    • Southeastern Eye Center Add to Favorites (7.4 miles)

    Theaters

    • Regal Greensboro Grande & RPX (5.3 miles)
    • AMC CLASSIC Greensboro 18 (6.6 miles)
    • Regal Palladium & IMAX (11 miles)

    Hospitals

    • Bethany Cardiology (11.8 miles)
    • Cone Health Alamance Regional Medical Center (14.6 miles)

    Parks

    • Springwood Park (12.2 miles)

    Frequently Asked Questions

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