Grantsbrook Nursing And Rehabilitation Center

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Grantsbrook Nursing And Rehabilitation Center

290 Keel Road, Grantsboro, NC 28529

For more information about senior living options: (844) 490-3973

3 from 29 reviews
5 stars
12
4 stars
2
3 stars
2
2 stars
1
1 stars
12

Skilled Nursing Facility

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    Overall Review of Grantsbrook Nursing And Rehabilitation Center

    Pros

    • pro Grantsbrook is truly one of the most compassionate nursing homes.
    • pro The staff at Grantsbrook were very helpful and the facility was a great place for loved ones to stay.
    • pro The assistants were kind, polite, and hardworking.
    • pro The staff interactions with residents were consistently positive.
    • pro The facility was clean.
    • pro The father liked the meals and the outdoor garden area.
    • pro Mary Kay, Esther, Lateisha, and Dolly were helpful and gracious.
    • pro The people make Grantsbrook feel like home.
    • pro Grantsbrook Nursing and Rehab is one of the best nursing facilities around.

    Cons

    • pro The facility is described as outdated and depressing on entry, with very small two-patient rooms and shared, dirty bathrooms.
    • pro Staff are widely perceived as overworked, and the Nursing Director is accused of lacking compassion and behaving bully-like.
    • pro The building and interiors feel worn, yet the cost (around $9,000 per month) is deemed not worth the quality of care or accommodations.
    • pro Serious sanitation issues are reported, including roaches and bathrooms that reek of urine, with many calls from families going unanswered.
    • pro There are accounts of neglect and safety concerns, such as wounds that festered and, in some cases, amputations, due to inadequate care and precautions.
    • pro Management and communication problems are highlighted, especially regarding hospice care and coordination with external providers.
    • pro Residents were moved to different halls mid-stay and care deteriorated afterward, with staff sometimes not assisting during transitions.

    Review

    The collection of experiences shared about Grantsbrook Nursing and Rehab paints a picture of a facility that can inspire deeply mixed emotions. On one hand, families speak of moments of remarkable compassion, teamwork, and genuine care. On the other, they recount serious concerns about the physical environment, staffing, communication, and the quality of daily care. Taken together, these accounts reveal a facility that some see as a warm, family-like place, while others view as chronically under-resourced and sometimes unsafe.

    Several reviewers highlight the extraordinary care and empathy shown by individual staff members. One family member, for example, described Grantsbrook as "truly one of the most compassionate nursing homes" they have encountered, praising the overall teamwork and the heart that goes into daily care. Other visitors echoed this sentiment, mentioning staff members who went above and beyond - names like Mary Kay, Esther, Lateisha, Dolly, Latisha West, April Lockey, and Jay came up repeatedly as caregivers who displayed kindness, patience, and professionalism. There is a strong sense among these families that, when the staff are engaged, they can make a difficult transition much more bearable and can provide meaningful, supportive care.

    Yet, alongside the praise, many reviewers voice serious criticisms about the facility itself and the care environment. A recurring theme is the outdated appearance and the physical layout of the building: rooms described as small for two people, shared bathrooms, and aging interiors. Several accounts specifically mention cleanliness concerns - bedsprings worn, rooms not cleaned for days, and bathrooms that were not functioning properly. In one case, a stepfather's two-week physical therapy stay was marred by the overall dreary atmosphere and the sense that basic maintenance and comfort were not being prioritized. The medical and dietary concerns are also highlighted, with complaints about high-carb meals despite diabetes and insulin management issues, and frustration with responses that seemed dismissive rather than collaborative about treatment plans.

    Administrative and communication problems surface in multiple stories as well. A number of reviewers recount interactions with the Nursing Director and other administrators that felt unsympathetic or dismissive. One family member described a bully-like mentality and a lack of willingness to listen to a diabetic patient's own dietary preferences, noting that the staff seemed to defer responsibility rather than partner with the patient and his family to create an appropriate plan. The broader administration - managers and supervisors - was sometimes portrayed as disconnected from day-to-day concerns, with mentions of calls not being answered and a sense that oversight was insufficient to protect resident well-being.

    The most troubling narratives center on specific episodes that reviewers interpreted as neglect or unsafe conditions. There are claims of roaches in the rooms, residents left to clean up messes themselves, and staff who appeared unavailable or overwhelmed. One account describes a patient left on the floor and another patient moved to a far corner of the facility; in these stories, families felt abandoned and unsafe. There are also allegations of delayed responses to calls, residents being moved without clear communication to family, and even involvement with Adult Protective Services after attempts to remove a loved one from a care setting that was perceived as unsafe. These comments convey a powerful fear that patient safety and dignity can be compromised.

    Despite these intense criticisms, some reviewers acknowledge that the care experience is not uniformly negative. A common thread is that the people provide a "home-like" atmosphere and that, when the right staff are on duty, residents can be well cared for and engaged. One reviewer noted that for several days, the care provided at the rehab stage was adequate, and another mentioned that their father remained mentally sharp and appreciative of meals and outdoor spaces. There is also gratitude for the fact that some caregivers and nurses, in particular, demonstrated sincere care at times, and that some families were grateful for in-home follow-up care after discharge or for the positive personal connections formed with specific staff members.

    The question of value emerges in the discussions about cost and facility condition. Several reviewers mention the high monthly rate and describe the facility as outdated or in need of significant renovations, suggesting that the price does not align with the current state of the physical plant. The sense expressed by these voices is that the complex factors - price, aging infrastructure, and the inconsistent quality of care - make it essential for prospective families to visit and to observe both the human warmth and the administrative challenges firsthand. Some even lament that, given the resources required for a modern, well-maintained facility, improvements should be prioritized to ensure residents are not subjected to uncomfortable or unsafe conditions.

    In the end, Grantsbrook Nursing and Rehab appears to be a place where love and care can flourish under the right conditions, but where systemic issues can severely undermine that care. The narratives converge on a core insight: dedicated staff members who show compassion and competence can make a real difference in residents' lives, yet the facility's aging infrastructure, inconsistent administration, and reported lapses in basic safety and responsiveness cast a long shadow over the experience. Families and former residents carry a sense of hope that improvements will be made and a cautious recognition that, with stronger leadership, better staffing, and ongoing maintenance, Grantsbrook could realize the compassionate, home-like care that many already believe it can embody.

    Features

    Housing

    • 96 resident community capacity 96 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Craven County Regional (13 miles away) Craven County Regional (13 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Grantsbrook Nursing and Rehabilitation Center in Grantsboro, NC, offers a welcoming and supportive environment for individuals seeking assisted living services. This vibrant community is thoughtfully designed to provide residents with both comfort and independence, featuring a range of amenities to enhance their quality of life.

    At Grantsbrook, residents can take advantage of various amenities such as a beauty salon for personal grooming, a computer center for staying connected with loved ones, and an inviting dining room that serves restaurant-style meals tailored to special dietary needs. With options like a fitness room, gaming room, and small library, there are abundant opportunities for relaxation, recreation, and socialization.

    The center's outdoor spaces allow residents to enjoy fresh air and engage with nature, while housekeeping services ensure that living spaces remain clean and comfortable. With fully furnished accommodations complete with private bathrooms and kitchenettes, residents can feel right at home from day one. Additionally, community-operated transportation services make it easy to access off-site appointments or participate in planned day trips.

    Grantsbrook provides comprehensive care services to meet the diverse needs of its residents. A 24-hour call system and constant supervision ensure safety and peace of mind. Residents receive personalized assistance with daily activities such as bathing, dressing, and transfers. Specialized support is available for those with dietary restrictions or medical needs like diabetes management.

    A strong emphasis on wellness is evident through the center?s mental wellness programs and regular fitness activities that promote physical health. The community fosters an engaging atmosphere through resident-run activities alongside scheduled daily programs led by caring staff members.

    In summary, Grantsbrook Nursing and Rehabilitation Center presents an enriching assisted living experience where residents can thrive in an inclusive environment filled with support, connection, and opportunities for personal growth.

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