Overall Review of Hickory Falls Health And Rehabilitation
common12 reviews mention this
Staff compassion stands out
Residents and families repeatedly describe staff members as compassionate and professional.
Many reviewers say nurses, CNAs, therapists, and other staff treated their loved ones with kindness and respect. Several families describe feeling supported by the care team and being able to talk about progress or concerns. A few reviewers also highlight that the staff handled care responsibilities in a timely, helpful way.
common6 reviews mention this
Facility and rooms feel clean
Reviewers often mention the facility and common areas as clean.
Multiple reviews describe the building as clean, well maintained, and cared for. Others mention clean rooms and halls during rehab stays. A couple of visitors also comment on the overall cleanliness when touring or stopping by.
caveat5 reviews mention this
Food quality is mixed
Dining reviews range from praised meals to complaints about poor food.
Some residents and families say the food was good, and others mention meals they enjoyed. Other reviewers call out problems such as toughness, lack of satisfaction, or meal issues affecting comfort and participation. There are also concerns raised about meeting specific dietary needs, including diabetes-related experiences.
common4 reviews mention this
Activities help fill the days
Activities are a frequent bright spot for residents.
Several reviews describe a busy schedule of planned activities and day-to-day engagement. A few mention specific staff running activities and keeping residents occupied with fun events. Others describe enjoying time on the porch or listening to music as part of the daily experience.
caveat3 reviews mention this
Communication can break down
A recurring concern is limited or inconsistent communication with families.
Some reviewers say updates about a loved one’s condition were unclear or hard to get. Others report that different staff members seemed to have limited information, leading to answers like “I don’t know” or delayed follow-through. Several families describe feeling uninformed about care details, moves, or key medical information.
caveat4 reviews mention this
Serious care concerns appear in reviews
Several reviews express serious worries about nursing care and safety.
Alongside positive care comments, multiple low ratings describe neglect-related issues such as falls, bed sores, and inadequate checks. Some reviewers also allege medication or medical response problems, including concerns about diabetes management and medication knowledge. These reviews emphasize distress when families believe they raised concerns and the response was not adequate.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Hickory Falls Health And Rehabilitation on seniors.fyi includes 9 photos including images showing interior, building, landscaping, porch, trees, living room, artwork, outdoors, and more.
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Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
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Architecture, Entrance, Outdoors, Seating, and Brick
Trees
Artwork
Pathway
Outdoor Seating
Nature and Gardening
Porch
Additional Photos
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