Carolina Rehab Center Of Burke

Pros

• The staff at the facility consistently demonstrates kind attitudes and helpfulness towards patients and their families.
• Patients are actively engaged in therapy and various activities during their stay, contributing to their rehabilitation process.
• The facility is remarkably clean, with shining floors in the therapy and dining rooms, creating a pleasant environment for residents.
• Many reviewers express gratitude for the excellent care provided by the physical and occupational therapy staff, who show compassion and dedication to their patients.
• Previous experiences at the facility highlight thorough communication from nursing staff, keeping families informed of any changes in patient conditions.
• Several reviewers fondly remember how the nursing staff treated their loved ones with respect and kindness, forming strong bonds during their stays.
• The facility is appreciated for not resembling a traditional nursing home, offering a welcoming atmosphere that patients feel comfortable in.

Cons

• The facility often leaves patients waiting for meals in the dining room for over an hour.
• Staff administered an antipsychotic injection without proper consent or consideration for the patient's well-being.
• There were instances of reported disrespect and neglect towards elderly patients, including leaving them in wheelchairs for extended periods.
• Medication orders were frequently written incorrectly, leading to instances of overmedication.
• Many staff members displayed a lack of compassion and responsiveness to patient needs and calls for help.
• The facility was described as being understaffed, compromising the quality of care provided to residents.
• Patients' personal belongings were mishandled and not treated with respect.
• Family communication was poor, leading to frustration and concern about the care provided to their loved ones.
• The environment was reported as noisy and chaotic, making it difficult for patients to rest or recuperate properly.
• There were multiple complaints regarding inadequate cleaning and overall hygiene in patient areas.

Review

The reviews of Carolina Rehab Center present a stark contrast in experiences among families seeking rehabilitation services for their loved ones. Many users express significant dissatisfaction with the care provided, citing issues ranging from neglect and poor communication to inadequate staffing levels. However, among these negative accounts, there are also voices that laud the facility for its cleanliness and effective therapy programs. This dual perspective reveals the complexity of care within rehabilitation centers, highlighting both commendable practices and glaring deficiencies.

Several reviewers have pointed out concerns regarding wait times in the dining room, where residents sometimes sat for over an hour without receiving their meals. Such delays are particularly unsettling for individuals who may already be dealing with anxiety or confusion due to underlying health issues like dementia. One reviewer recalled a distressing incident involving their mother, who became frightened by changes around her and subsequently had to be sedated using an antipsychotic injection. This experience underscores a troubling approach to managing patients' emotional well-being, raising questions about how staff handle behavioral changes in vulnerable residents.

Communication—or lack thereof—emerges as another critical theme throughout the reviews. Families expressed frustration at not being adequately informed about their loved ones' care plans and developments during their stays. One user mentioned having to ask repeatedly for information concerning their family member's condition while feeling that staff were dismissive of their inquiries. Effective communication is essential in healthcare settings, particularly in rehabilitation facilities where family involvement can greatly influence recovery outcomes.

On one hand, some patients benefited greatly from the physical and occupational therapy services available at Carolina Rehab Center. These reviewers highlighted that therapy staff demonstrated compassion and professionalism while helping residents regain mobility and independence after surgery or injury. It appears that therapeutic services frequently received praise, suggesting there may be dedicated professionals committed to improving patient conditions amidst broader systemic issues regarding overall care quality.

Contrarily, numerous complaints center on understaffing which many believe hampers quality of care significantly. Reviewers reported instances where nurses were unresponsive to call lights or requests for assistance; one account illustrated a tragic event where a patient fell from bed and lay on the floor without help because staff failed to notify family members promptly following the incident. Such negligence raises serious safety concerns about how effectively patients are monitored and attended to within this facility.

Ultimately, while some families found solace in positive rehabilitation experiences at Carolina Rehab Center—citing friendly nursing staff who treated residents with dignity—others express grave disappointment in what they perceived as neglectful care environments lacking respect for elderly patients’ needs. The mixed reviews suggest potential variability in individual experiences possibly influenced by staffing levels or specific staff members’ attentiveness at different times.

In conclusion, prospective families considering Carolina Rehab Center must navigate through various testimonials before making decisions about placing loved ones there for rehabilitation services. The contrasting narratives highlight important aspects of patient care that should be prioritized: dignity, communication, responsiveness to patient needs—and perhaps most critically—the assurance that each resident receives adequate attention despite staffing challenges faced by many facilities today.

Restaurants

• Taco and Tequila Mexican Restaurant (19.6 miles)
• Waffle House (21 miles)

Cafes

• Starbucks (21 miles)

Places of Worship

• Riverview Baptist Church (22.6 miles)